Title: Ryan Mitchell's Replies | WordPress.org --- # Ryan Mitchell [ ](https://wordpress.org/support/users/ryanmitchell/) * [Profile](https://wordpress.org/support/users/ryanmitchell/) * [Topics Started](https://wordpress.org/support/users/ryanmitchell/topics/) * [Replies Created](https://wordpress.org/support/users/ryanmitchell/replies/) * [Reviews Written](https://wordpress.org/support/users/ryanmitchell/reviews/) * [Topics Replied To](https://wordpress.org/support/users/ryanmitchell/replied-to/) * [Engagements](https://wordpress.org/support/users/ryanmitchell/engagements/) * [Favorites](https://wordpress.org/support/users/ryanmitchell/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/users/ryanmitchell/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/ryanmitchell/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Molongui Authorship – Author Boxes, Guest Authors & Co-Authors for WordPress] Critical Performance Issue](https://wordpress.org/support/topic/critical-performance-issue/) * Plugin Support [Ryan Mitchell](https://wordpress.org/support/users/ryanmitchell/) * (@ryanmitchell) * [2 months, 2 weeks ago](https://wordpress.org/support/topic/critical-performance-issue/#post-18831062) * Hi [@whanklee](https://wordpress.org/support/users/whanklee/), * Thank you for reaching out and reporting this issue. We’ve identified a possible cause and would like your help confirming it. * Could you please follow these quick steps? 1. Go to **Authors > Tools** in your WordPress admin. 2. Locate the **Custom PHP** box. 3. Enter the following line of code: * `**add_filter( '_authorship/get_user_by/delete_cache', '__return_false' );**` 1. **Save **your changes and check if the issue is resolved. * Let us know how it goes—we’ll be here to help either way! * Thanks, * The Molongui Support Team * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Molongui Authorship – Author Boxes, Guest Authors & Co-Authors for WordPress] Top-notch support](https://wordpress.org/support/topic/top-notch-support-70/) * Plugin Support [Ryan Mitchell](https://wordpress.org/support/users/ryanmitchell/) * (@ryanmitchell) * [3 months, 3 weeks ago](https://wordpress.org/support/topic/top-notch-support-70/#post-18790991) * Thank you so much for this fantastic review, [@dmc2026](https://wordpress.org/support/users/dmc2026/)! We’re thrilled to hear that the plugin perfectly fits your goal of recognizing contributors as co-authors and integrates seamlessly with BetterDocs for your knowledge platform. * Providing a powerful author box solution with reliable support is our top priority, and we’re delighted we could quickly resolve the compatibility issue for you. It’s wonderful to know the plugin fully meets your expectations. * We truly appreciate you sharing your experience! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Molongui Authorship – Author Boxes, Guest Authors & Co-Authors for WordPress] Molongui Authorship causes fatal error](https://wordpress.org/support/topic/molongui-authorship-causes-fatal-error/) * Plugin Support [Ryan Mitchell](https://wordpress.org/support/users/ryanmitchell/) * (@ryanmitchell) * [3 months, 4 weeks ago](https://wordpress.org/support/topic/molongui-authorship-causes-fatal-error/#post-18784071) * Hi [@ahochberg](https://wordpress.org/support/users/ahochberg/), * We’ve already responded to your other support ticket on this topic but haven’t heard back, so I’m pasting our reply here for reference: * It appears you are running an outdated version of our Pro plugin, which is not compatible with the latest version of the free plugin. * To resolve this, please update the Pro plugin to the latest version. If you’re unable to update the Pro plugin, you can also revert the free plugin to the version you were using before the update. * Let us know if you need any further assistance. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Order Bump for WooCommerce] Order bump doesn’t apply discount anymore after WOO 10.0.0](https://wordpress.org/support/topic/order-bump-doesnt-apply-discount-anymore-after-woo-10-0-0/) * [Ryan Mitchell](https://wordpress.org/support/users/ryanmitchell/) * (@ryanmitchell) * [5 months, 2 weeks ago](https://wordpress.org/support/topic/order-bump-doesnt-apply-discount-anymore-after-woo-10-0-0/#post-18732458) * Thanks for reporting this [@cadlec](https://wordpress.org/support/users/cadlec/)! * You’re absolutely right — the version check using a direct string comparison stops working once WooCommerce reaches a two-digit major version like 10.0.0, because “10.0.0” < “3.0.0” evaluates incorrectly in plain string comparison. * We’ve updated the code to use `version_compare()` instead. This ensures the plugin remains fully compatible with WooCommerce 10+ and all future versions. * The fix will be included in the next release — thanks again for taking the time to point it out! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Molongui Authorship – Author Boxes, Guest Authors & Co-Authors for WordPress] Molongui generates 6K+ phantom paginated author pages](https://wordpress.org/support/topic/molongui-generates-6k-phantom-paginated-author-pages/) * Plugin Support [Ryan Mitchell](https://wordpress.org/support/users/ryanmitchell/) * (@ryanmitchell) * [9 months, 3 weeks ago](https://wordpress.org/support/topic/molongui-generates-6k-phantom-paginated-author-pages/#post-18568202) * Hi [@dreadsupp](https://wordpress.org/support/users/dreadsupp/), * We’ve reproduced and fixed the issue you reported. A Pro plugin update (1.8.15) addressing this will be released soon. * Once the update is available, please install it and let us know if the issue is resolved on your end. * Thank you for bringing this to our attention—and for being such a great supporter of our plugin! * We’re marking this ticket as resolved for now, but feel free to reopen it if the issue persists after updating. * Thanks again! * Best regards, The Molongui Support Team * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Molongui Authorship – Author Boxes, Guest Authors & Co-Authors for WordPress] Molongui generates 6K+ phantom paginated author pages](https://wordpress.org/support/topic/molongui-generates-6k-phantom-paginated-author-pages/) * Plugin Support [Ryan Mitchell](https://wordpress.org/support/users/ryanmitchell/) * (@ryanmitchell) * [9 months, 3 weeks ago](https://wordpress.org/support/topic/molongui-generates-6k-phantom-paginated-author-pages/#post-18567137) * Hi Radek, * Thank you for reaching out and for the detailed explanation of the issue you’re experiencing. We’ll look into this and get back to you as soon as possible. * Just to clarify: Guest author pages are only available with the Pro plugin, so this does not affect the free version. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Molongui Authorship – Author Boxes, Guest Authors & Co-Authors for WordPress] Website Timeout & High Load After Installing Molongui Authorship Plugin](https://wordpress.org/support/topic/website-timeout-high-load-after-installing-molongui-authorship-plugin/) * Plugin Support [Ryan Mitchell](https://wordpress.org/support/users/ryanmitchell/) * (@ryanmitchell) * [9 months, 3 weeks ago](https://wordpress.org/support/topic/website-timeout-high-load-after-installing-molongui-authorship-plugin/#post-18567114) * We hope the issue was just a glitch and everything is working fine now. Since we haven’t heard back from you, we’ll be closing this ticket for now. * If you still need any assistance or have additional questions, please don’t hesitate to reopen this ticket or create a new one. We’re happy to help! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Molongui Authorship – Author Boxes, Guest Authors & Co-Authors for WordPress] Website Timeout & High Load After Installing Molongui Authorship Plugin](https://wordpress.org/support/topic/website-timeout-high-load-after-installing-molongui-authorship-plugin/) * Plugin Support [Ryan Mitchell](https://wordpress.org/support/users/ryanmitchell/) * (@ryanmitchell) * [10 months ago](https://wordpress.org/support/topic/website-timeout-high-load-after-installing-molongui-authorship-plugin/#post-18555032) * Hi [@megalopreneur](https://wordpress.org/support/users/megalopreneur/), * Thanks for reaching out! Could you tell me when those issues occur? For example, do they happen on every page of your site, or only on specific ones like the search page? * Please let us know so I can assist * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Molongui Authorship – Author Boxes, Guest Authors & Co-Authors for WordPress] v5.1.0 fails to download](https://wordpress.org/support/topic/v5-1-0-fails-to-download/) * Plugin Support [Ryan Mitchell](https://wordpress.org/support/users/ryanmitchell/) * (@ryanmitchell) * [10 months, 1 week ago](https://wordpress.org/support/topic/v5-1-0-fails-to-download/#post-18541901) * We hope the information and solution we provided resolved your issue. Since we haven’t heard back from you, we’ll be closing this ticket for now. * If you still need any assistance or have additional questions, please don’t hesitate to reopen this ticket or create a new one. We’re happy to help! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Molongui Authorship – Author Boxes, Guest Authors & Co-Authors for WordPress] Missing CSS files](https://wordpress.org/support/topic/broken-internal-javascript-and-css-files-4/) * Plugin Support [Ryan Mitchell](https://wordpress.org/support/users/ryanmitchell/) * (@ryanmitchell) * [10 months, 1 week ago](https://wordpress.org/support/topic/broken-internal-javascript-and-css-files-4/#post-18541898) * The issue reported in this thread was caused by custom code that was **statically referencing an outdated file**. * **For future reference**: Keep in mind that filenames—especially for CSS and JS assets—may change between versions. Always ensure compatibility when referencing them. * Since this has been addressed, we’re closing the ticket. Feel free to reopen if further assistance is needed. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Molongui Authorship – Author Boxes, Guest Authors & Co-Authors for WordPress] Missing CSS files](https://wordpress.org/support/topic/broken-internal-javascript-and-css-files-4/) * Plugin Support [Ryan Mitchell](https://wordpress.org/support/users/ryanmitchell/) * (@ryanmitchell) * [11 months, 1 week ago](https://wordpress.org/support/topic/broken-internal-javascript-and-css-files-4/#post-18497259) * Sure! You can open a support ticket with us here: [https://www.molongui.com/help/support/](https://www.molongui.com/help/support/) * Anyway, you should clear all your cache (not just that page’s cache). Actually, that’s good practice after updating any theme or plugin in your site. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Molongui Authorship – Author Boxes, Guest Authors & Co-Authors for WordPress] Separate Guest Authors and WP User Authors on post edit](https://wordpress.org/support/topic/separate-guest-authors-and-wp-user-authors-on-post-edit/) * Plugin Support [Ryan Mitchell](https://wordpress.org/support/users/ryanmitchell/) * (@ryanmitchell) * [11 months, 1 week ago](https://wordpress.org/support/topic/separate-guest-authors-and-wp-user-authors-on-post-edit/#post-18496292) * Hi [@mattpramschufer](https://wordpress.org/support/users/mattpramschufer/), * Thank you so much for taking the time to share your feedback and suggestions with us—we truly appreciate users like you who care deeply about improving the plugin! * After carefully considering your request to separate guest authors and WP user authors in the post editor, we’ve concluded that maintaining a single, unified author selector is the best approach for the majority of users. Introducing two separate selectors could complicate the interface and create inconsistencies in how authors are managed. * However, we’ve added a flexible solution to address your needs! You can now control which author types appear in the selector using these filters: * **`molongui_authorship/search_registered_users`**: Prevent registered WP users from appearing as selectable authors. * **`molongui_authorship/search_guest_authors`**: Does the same for guest authors. * This way, you can tailor the author dropdown to match your workflow while keeping the interface clean and intuitive. * We hope this approach works well for you! If you have any questions or need further assistance, don’t hesitate to reach out. Thanks again for your thoughtful input— it’s feedback like yours that helps us grow and improve. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Molongui Authorship – Author Boxes, Guest Authors & Co-Authors for WordPress] v5.1.0 fails to download](https://wordpress.org/support/topic/v5-1-0-fails-to-download/) * Plugin Support [Ryan Mitchell](https://wordpress.org/support/users/ryanmitchell/) * (@ryanmitchell) * [11 months, 1 week ago](https://wordpress.org/support/topic/v5-1-0-fails-to-download/#post-18496282) * Hi Rian, * Apologies for the delayed response. Were you able to download the update successfully? * On our end, we haven’t been able to reproduce the issue in our testing environments, and no similar reports have come in from other users. However, if you’re still experiencing the problem, here’s a workaround: 1. **Manually download** the latest plugin version from [https://downloads.wordpress.org/plugin/molongui-authorship.zip](https://downloads.wordpress.org/plugin/molongui-authorship.zip) 2. **Upload **it to your WordPress dashboard: **Plugins > Add New > Upload Plugin**. 3. WordPress will recognize it as an update and prompt you to confirm—proceed as usual. * Let us know if this resolves the issue or if you need further assistance. We’re happy to help! * Best regards, * The Molongui Support Team * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Molongui Authorship – Author Boxes, Guest Authors & Co-Authors for WordPress] Missing CSS files](https://wordpress.org/support/topic/broken-internal-javascript-and-css-files-4/) * Plugin Support [Ryan Mitchell](https://wordpress.org/support/users/ryanmitchell/) * (@ryanmitchell) * [11 months, 1 week ago](https://wordpress.org/support/topic/broken-internal-javascript-and-css-files-4/#post-18495307) * Hi [@sadieh](https://wordpress.org/support/users/sadieh/), * Do you have a caching plugin? Maybe a server’s cache? I’d say your site is trying to load a stale file. Try clearing your cache and check if that fixes the issue. * Please let us know if this helps. * The Molongui Support Team * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Molongui Authorship – Author Boxes, Guest Authors & Co-Authors for WordPress] Separate Guest Authors and WP User Authors on post edit](https://wordpress.org/support/topic/separate-guest-authors-and-wp-user-authors-on-post-edit/) * Plugin Support [Ryan Mitchell](https://wordpress.org/support/users/ryanmitchell/) * (@ryanmitchell) * [1 year, 1 month ago](https://wordpress.org/support/topic/separate-guest-authors-and-wp-user-authors-on-post-edit/#post-18376264) * So, the issue is that the search results are displaying a long list of authors matching the entered string, correct? And this list is primarily populated with guest authors’ names, which you would never select as post authors in any case. * Would preventing guest authors from appearing in the search results be a suitable solution for you? Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/users/ryanmitchell/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/ryanmitchell/replies/page/2/?output_format=md)