Title: rubyjlr's Replies | WordPress.org

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# rubyjlr

  [  ](https://wordpress.org/support/users/rubyjlr/)

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## Forum Replies Created

Viewing 8 replies - 1 through 8 (of 8 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Elementor Website Builder - more than just a page builder] Elementor 4.2.4 editor fails when WooCommerce is active – works when disabled](https://wordpress.org/support/topic/elementor-4-2-4-editor-fails-when-woocommerce-is-active-works-when-disabled/)
 *  Thread Starter [rubyjlr](https://wordpress.org/support/users/rubyjlr/)
 * (@rubyjlr)
 * [17 hours, 25 minutes ago](https://wordpress.org/support/topic/elementor-4-2-4-editor-fails-when-woocommerce-is-active-works-when-disabled/#post-19022631)
 * Hi Vipul,
 * Thank you for continuing to investigate this issue.
 * I can add one useful piece of information regarding the possibility of a local
   configuration issue.
 * The same problem has been reproduced several times by the person who normally
   manages the website. She lives about 200 km away from me and uses her own computer,
   internet connection and browser environment, completely independent from mine.
 * She experiences exactly the same behaviour when managing the site: the Elementor
   editor may fail to load correctly, switch to Safe Mode, or load with controls
   that are not accessible.
 * So the issue does not appear to be related to my own computer, browser, internet
   connection or local environment.
 * Both websites concerned are hosted by OVH, however, so this does **not** rule
   out a hosting/server-side issue.
 * I hope this additional information can help narrow down the investigation.
 * Best regards,
   Jean-Luc
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Elementor Website Builder - more than just a page builder] Elementor 4.2.4 editor fails when WooCommerce is active – works when disabled](https://wordpress.org/support/topic/elementor-4-2-4-editor-fails-when-woocommerce-is-active-works-when-disabled/)
 *  Thread Starter [rubyjlr](https://wordpress.org/support/users/rubyjlr/)
 * (@rubyjlr)
 * [3 days, 19 hours ago](https://wordpress.org/support/topic/elementor-4-2-4-editor-fails-when-woocommerce-is-active-works-when-disabled/#post-19019658)
 * Hi Rica,
 * The Elementor issue is unfortunately still happening.
 * I reproduced it today and collected detailed server logs.Steps to reproduce
    - WooCommerce enabled.
    - Create a brand new empty post.
    - Click “Edit with Elementor”.
    - Elementor immediately enters Safe Mode.
    - Safe Mode never finishes loading.
    - The editor returns HTTP 500.
 * Elementor REST API failures
 * During Safe Mode initialization, several Elementor REST API endpoints return 
   HTTP 500:
    - `/wp-json/elementor/v1/components`
    - `/wp-json/elementor/v1/kit-elements-defaults`
    - `/wp-json/elementor/v1/user-data/current-user`
    - `/wp-json/elementor/v1/globals`
    - `/wp-json/elementor/v1/variables/list`
 * Interestingly, some of these endpoints later return HTTP 200 without any configuration
   change.Server logs
 * At the same timestamps, OVH reports:
    - FastCGI communication aborted.
    - Incomplete FastCGI headers (0 bytes).
    - “End of script output before headers”.
    - HTTP 500 on `admin-ajax.php`.
 * The public website works correctly. The issue only appears when Elementor initializes
   the editor.
 * Could you please check whether Elementor Safe Mode could trigger or expose a 
   problem during REST API initialization or asynchronous requests when WooCommerce
   is active?
 * I attached the complete logs.
 * Thank you very much.
 * Below, I have copied the log files I recorded.
 *     ```wp-block-code
       Log ovh error[Lun 14 sept. 11:42:23 2026] [X-OVHRequest-Id: 51b919532dd437442218cb72358b7255] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10143 : FastCGI : communication avec le serveur « /homez.2168/lepetfk/www/index.php » interrompue : échec de lecture[Lun 14 sept. 2026 11:42:23] [X-OVHRequest-Id: 51b919532dd437442218cb72358b7255] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10149 : FastCGI : en-têtes incomplets (0 octet) reçus du serveur « /homez.2168/lepetfk/www/index.php »[Lun 14 sept. 2026 11:42:23] [X-OVHRequest-Id: 51b919532dd437442218cb72358b7255] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10157 : FastCGI : Une erreur s'est produite lors du traitement FastCGI ; utilisation de CGI.[Lun 14 sept. 2026 11:42:24] [X-OVHRequest-Id: e37f849cc4c41812ebca5fc14a31e75f] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10143 : FastCGI : communication avec le serveur « /homez.2168/lepetfk/www/index.php » interrompue : échec de lecture[Lun 14 sept. 2026 11:42:24] [X-OVHRequest-Id: e37f849cc4c41812ebca5fc14a31e75f] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10149 : FastCGI : en-têtes incomplets (0 octet) reçus du serveur « /homez.2168/lepetfk/www/index.php »[Lun 14 sept. 2026 11:42:24] [X-OVHRequest-Id: e37f849cc4c41812ebca5fc14a31e75f] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10157 : FastCGI : Une erreur s'est produite lors du traitement FastCGI ; utilisation de CGI.[Lun 14 sept. 2026 11:42:25] [X-OVHRequest-Id: 7552bebf8b86fbcc880293004b0c69e9] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10143 : FastCGI : communication avec le serveur « /homez.2168/lepetfk/www/index.php » interrompue : échec de lecture[Lun 14 sept. 2026 11:42:25] [X-OVHRequest-Id: 7552bebf8b86fbcc880293004b0c69e9] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10149 : FastCGI : en-têtes incomplets (0 octet) reçus du serveur « /homez.2168/lepetfk/www/index.php »[Lun 14 sept. 2026 11:42:25] [X-OVHRequest-Id: 7552bebf8b86fbcc880293004b0c69e9] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10157 : FastCGI : Une erreur s'est produite lors du traitement FastCGI ; utilisation de CGI.[Lun 14 sept. 11:42:25 2026] [X-OVHRequest-Id: a05b63014b88e6fd69f269fb58761d18] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10143 : FastCGI : communication avec le serveur « /homez.2168/lepetfk/www/index.php » interrompue : échec de la lecture[Lun 14 sept. 2026 11:42:25] [X-OVHRequest-Id: a05b63014b88e6fd69f269fb58761d18] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10149 : FastCGI : en-têtes incomplets (0 octet) reçus du serveur « /homez.2168/lepetfk/www/index.php »[Lun 14 sept. 2026 11:42:25] [X-OVHRequest-Id: a05b63014b88e6fd69f269fb58761d18] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10157 : FastCGI : Une erreur s'est produite lors du traitement FastCGI ; utilisation de CGI.[Lun 14 sept. 2026 11:42:26] [X-OVHRequest-Id: 59590323f96b71102840d60fa7ea2155] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10143 : FastCGI : communication avec le serveur « /homez.2168/lepetfk/www/index.php » interrompue : échec de la lecture[Lun 14 sept. 2026 11:42:26] [X-OVHRequest-Id: 59590323f96b71102840d60fa7ea2155] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10149 : FastCGI : en-têtes incomplets (0 octet) reçus du serveur « /homez.2168/lepetfk/www/index.php »[Lun 14 sept. 2026 11:42:26] [X-OVHRequest-Id: 59590323f96b71102840d60fa7ea2155] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10157 : FastCGI : Une erreur s'est produite lors du traitement FastCGI ; utilisation de CGI.[Lun 14 sept. 2026 11:42:28] [X-OVHRequest-Id: b51b3a5327889d35f897f2de6afbc2fb] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10143 : FastCGI : communication avec le serveur « /homez.2168/lepetfk/www/index.php » interrompue : échec de la lecture[Lun 14 sept. 2026 11:42:28] [X-OVHRequest-Id: b51b3a5327889d35f897f2de6afbc2fb] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10149 : FastCGI : en-têtes incomplets (0 octet) reçus du serveur « /homez.2168/lepetfk/www/index.php »[Lun 14 sept. 2026 11:42:28] [X-OVHRequest-Id: b51b3a5327889d35f897f2de6afbc2fb] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10157 : FastCGI : Une erreur s'est produite lors du traitement FastCGI ; utilisation de CGI par défaut.[Lun 14 sept. 2026 11:42:29] [X-OVHRequest-Id: e04c41bb55dd84d262e53eb7347a4f5d] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] Fin de la sortie du script avant les en-têtes : index.php[Lun 14 sept. 2026 11:42:30] [X-OVHRequest-Id: 466ef576055811bd962b300ea831ae55] [erreur] [client 5.135.48.114:0] [hôte lepetitcoursier.eu] Fin de la sortie du script avant les en-têtes : admin-ajax.php[Lun 14 sept. 2026 11:42:31] [X-OVHRequest-Id: 51b919532dd437442218cb72358b7255] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] Fin de la sortie du script avant les en-têtes : index.php[Lun 14 sept. 2026 11:42:32] [X-OVHRequest-Id: a05b63014b88e6fd69f269fb58761d18] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] Fin de la sortie du script avant les en-têtes : index.phpLog weba02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:02 +0200] "GET /wp-json/elementor/v1/components HTTP/1.1" 500 542 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:02 +0200] "GET /wp-json/elementor/v1/kit-elements-defaults HTTP/1.1" 500 542 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:02 +0200] "GET /wp-json/elementor/v1/user-data/current-user?context=edit HTTP/1.1" 500 542 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:13 +0200] "GET /wp-json/elementor/v1/components HTTP/1.1" 200 21 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"5.135.48.114 lepetitcoursier.eu - [14/Sep/2026:11:42:26 +0200] "POST /wp-cron.php?doing_wp_cron=1789378946.0845749378204345703125 HTTP/1.1" 200 25 "-" "WordPress/7.0.4; https://lepetitcoursier.eu"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:17 +0200] "POST /wp-admin/admin-ajax.php HTTP/1.1" 200 77 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:05 +0200] "GET /wp-json/elementor/v1/globals HTTP/1.1" 500 542 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"5.135.48.114 lepetitcoursier.eu - [14/Sep/2026:11:42:10 +0200] "POST /wp-admin/admin-ajax.php?action=as_async_request_queue_runner&nonce=2a9464b0aa HTTP/1.1" 500 542 "-" "WordPress/7.0.4; https://lepetitcoursier.eu"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:13 +0200] "GET /wp-json/elementor/v1/user-data/current-user?context=edit HTTP/1.1" 500 542 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:13 +0200] "GET /wp-json/elementor/v1/variables/list HTTP/1.1" 500 542 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:20 +0200] "GET /wp-json/elementor/v1/checklist/user-progress HTTP/1.1" 200 540 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"5.135.48.114 lepetitcoursier.eu - [14/Sep/2026:11:42:32 +0200] "POST /wp-cron.php?doing_wp_cron=1789378952.6898939609527587890625 HTTP/1.1" 200 25 "-" "WordPress/7.0.4; https://lepetitcoursier.eu"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:13 +0200] "GET /wp-json/elementor/v1/global-classes?context=frontend HTTP/1.1" 200 21 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:13 +0200] "GET /wp-json/elementor/v1/global-classes?context=preview HTTP/1.1" 200 21 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:13 +0200] "GET /wp-json/elementor/v1/global-classes/usage HTTP/1.1" 200 21 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:14 +0200] "GET /wp-json/elementor/v1/site-navigation/recent-posts?posts_per_page=6&_locale=user HTTP/1.1" 200 1818 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:32 +0200] "GET /wp-json/elementor/v1/global-classes/post?context=frontend&post_id=625 HTTP/1.1" 200 31 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:32 +0200] "GET /wp-json/elementor/v1/global-classes/post?context=preview&post_id=625 HTTP/1.1" 200 31 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:32 +0200] "POST /wp-admin/admin-ajax.php HTTP/1.1" 200 77 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:33 +0200] "GET /wp-json/elementor/v1/user-data/current-user?context=edit HTTP/1.1" 200 3354 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:34 +0200] "GET /wp-json/elementor/v1/variables/list HTTP/1.1" 200 64 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:36 +0200] "POST /wp-json/elementor/v1/design-system-sync/stylesheet HTTP/1.1" 204 - "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:47 +0200] "POST /wp-admin/admin-ajax.php HTTP/1.1" 200 77 "https://lepetitcoursier.eu/wp-admin/post.php?HTTP ERROR LOGS14/09/2026 11:44:25 | INFO | End of script output before headers: index.php14/09/2026 11:44:27 | INFO | FastCGI: comm with server "/homez.2168/lepetfk/www/wp-admin/post.php" aborted: read failed14/09/2026 11:44:27 | INFO | FastCGI: incomplete headers (0 bytes) received from server "/homez.2168/lepetfk/www/wp-admin/post.php"14/09/2026 11:44:27 | INFO | FastCGI: An error happened during Fastcgi processing, fallback to CGI14/09/2026 11:44:28 | INFO | End of script output before headers: index.php14/09/2026 11:44:29 | INFO | End of script output before headers: index.php14/09/2026 11:44:30 | INFO | FastCGI: incomplete headers (0 bytes) received from server "/homez.2168/lepetfk/www/index.php"14/09/2026 11:44:30 | INFO | FastCGI: comm with server "/homez.2168/lepetfk/www/index.php" aborted: read failed14/09/2026 11:44:30 | INFO | FastCGI: An error happened during Fastcgi processing, fallback to CGI14/09/2026 11:44:32 | INFO | End of script output before headers: post.phpEn attente de logs…HTTP Access log14/09/2026 11:44:34 | INFO | 2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu [lepetfk.cluster121.hosting.ovh.net] [lepetfk] - [14/Sep/2026:11:44:34 +0200] "GET /wp-content/uploads/2026/05/cropped-Violon-32x32.jpg HTTP/1.1" 304 0 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=edit&classic-editor" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36" "wordpress_test_cookie=WP%20Cookie%20check; tk_ai=woo%3Az2RQzvhAPJZZlJcIo7uGA0QZ; sbjs_migrations=1418474375998%3D1; sbjs_current_add=fd%3D2026-08-05%2020%3A31%3A32%7C%7C%7Cep%3Dhttps%3A%2F%2Flepetitcoursier.eu%2F%7C%7C%7Crf%3Dhttps%3A%2F%2Flepetitcoursier.eu%2Fwp-admin%2Fadmin.php%3F_wpnonce%3D72eafa2ae4%26page%3Dwc-status%26tab%3Dtools%26action%3Dinstall_pages; sbjs_first_add=fd%3D2026-08-05%2020%3A31%3A32%7C%7C%7Cep%3Dhttps%3A%2F%2Flepetitcoursier.eu%2F%7C%7C%7Crf%3Dhttps%3A%2F%2Flepetitcoursier.eu%2Fwp-admin%2Fadmin.php%3F_wpnonce%3D72eafa2ae4%26page%3Dwc-status%26tab%3Dtools%26action%3Dinstall_pages; sbjs_current=typ%3Dtypein%7C%7C%7Csrc%3D%28direct%29%7C%7C%7Cmdm%3D%28none%29%7C%7C%7Ccmp%3D%28none%29%7C%7C%7Ccnt%3D%28none%29%7C%7C%7Ctrm%3D%28none%29%7C%7C%7Cid%3D%28none%29%7C%7C%7Cplt%3D%28none%29%7C%7C%7Cfmt%3D%28none%29%7C%7C%7Ctct%3D%28none%29; sbjs_first=typ%3Dtypein%7C%7C%7Csrc%3D%28direct%29%7C%7C%7Cmdm%3D%28none%29%7C%7C%7Ccmp%3D%28none%29%7C%7C%7Ccnt%3D%28none%29%7C%7C%7Ctrm%3D%28none%29%7C%7C%7Cid%3D%28none%29%7C%7C%7Cplt%3D%28none%29%7C%7C%7Cfmt%3D%28none%29%7C%7C%7Ctct%3D%28none%29; _ga=GA1.1.463387210.1786302740; wp_lang=fr_FR; wp-settings-time-2=1789052636; wp-settings-2=editor%3Dtinymce%26libraryContent%3Dbrowse%26advImgDetails%3Dshow%26hidetb%3D1; _ga_PF545KWHHK=GS2.1.s1789146174$o14$g0$t1789146174$j60$l0$h1533622566; wordpress_logged_in_e07277080ba73a3a4176f531ba5ade1c=jlruby%7C1789551546%7CU7Elx1lmL8qQD0wyVSGHMZk1GXUB1z27NWAS8YFilOC%7C7fac3850d41d63ee3c3f6ccb30fd8b3d6c01d2392bbfca474076423b62a7f287; g_state={\"i_l\":0,\"i_ll\":1789378746195,\"i_b\":\"8hH/Bg3ioU0rAbebePzq+QjBo/K/aiAFoWOva9LmwuE\",\"i_e\":{\"enable_itp_optimization\":24},\"i_et\":1789378746195}; elementor_safe_mode_token=c3f17b749acc35197c8217e0cc03b4439cbfd2c617962e6be8b2a3eb1e174094; sbjs_udata=vst%3D15%7C%7C%7Cuip%3D%28none%29%7C%7C%7Cuag%3DMozilla%2F5.0%20%28Windows%20NT%2010.0%3B%20Win64%3B%20x64%29%20AppleWebKit%2F537.36%20%28KHTML%2C%20like%20Gecko%29%20Chrome%2F152.0.0.0%20Safari%2F537.36; sbjs_session=pgs%3D2%7C%7C%7Ccpg%3Dhttps%3A%2F%2Flepetitcoursier.eu%2F%3Fp%3D625%26elementor-preview%3D625%26ver%3D1789379021%26elementor-mode%3Dsafe" 1447 php "-" - - - "/homez.2168/lepetfk/www/wp-content/uploads/2026/05/cropped-Violon-32x32.jpg" [X-OVHRequest-Id: 188ef9b88318f049db7db560afc1ff4e]14/09/2026 11:47:22 | INFO | 216.244.66.202 lepetitcoursier.eu [lepetfk.cluster121.hosting.ovh.net] [lepetfk] - [14/Sep/2026:11:47:22 +0200] "GET /les-premiers-exemplaires-sont-arrives/ HTTP/1.1" 200 50762 "-" "Mozilla/5.0 (compatible; DotBot/1.2; +https://opensiteexplorer.org/dotbot; help@moz.com)" "-" 2208369 php "PHP/8.3" CGI/1.1 - - "/homez.2168/lepetfk/www/index.php" [X-OVHRequest-Id: fcfff4545d10eb560ee7285a3c6af1f4]14/09/2026 11:47:24 | INFO | 5.135.48.114 lepetitcoursier.eu [lepetfk.cluster121.hosting.ovh.net] [lepetfk] - [14/Sep/2026:11:47:24 +0200] "GET /wp-content/plugins/tablepress/css/build/default.css HTTP/1.1" 200 1762 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36" "-" 1601 php "-" - - - "/homez.2168/lepetfk/www/wp-content/plugins/tablepress/css/build/default.css" [X-OVHRequest-Id: 2570d8b71a905698b5a5bc3d6c76e6e5]14/09/2026 11:47:24 | INFO | 5.135.48.114 lepetitcoursier.eu [lepetfk.cluster121.hosting.ovh.net] [lepetfk] - [14/Sep/2026:11:47:24 +0200] "GET /wp-content/uploads/elementor/css/post-16.css HTTP/1.1" 200 372 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36" "-" 800 php "-" - - - "/homez.2168/lepetfk/www/wp-content/uploads/elementor/css/post-16.css" [X-OVHRequest-Id: 247c6dd65b58142885a10d4af5219f94]14/09/2026 11:47:24 | INFO | 5.135.48.114 lepetitcoursier.eu [lepetfk.cluster121.hosting.ovh.net] [lepetfk] - [14/Sep/2026:11:47:24 +0200] "GET /wp-content/uploads/elementor/css/post-417.css HTTP/1.1" 200 156 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36" "-" 760 php "-" - - - "/homez.2168/lepetfk/www/wp-content/uploads/elementor/css/post-417.css" [X-OVHRequest-Id: 25ee2df2e3871b9159694c2dc268135f]14/09/2026 11:47:24 | INFO | 5.135.48.114 lepetitcoursier.eu [lepetfk.cluster121.hosting.ovh.net] [lepetfk] - [14/Sep/2026:11:47:24 +0200] "GET /wp-content/uploads/elementor/css/base-mobile.css HTTP/1.1" 200 102 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36" "-" 647 php "-" - - - "/homez.2168/lepetfk/www/wp-content/uploads/elementor/css/base-mobile.css" [X-OVHRequest-Id: 26680d06a664f15033ee8a483bff9c2f]14/09/2026 11:47:24 | INFO | 5.135.48.114 lepetitcoursier.eu [lepetfk.cluster121.hosting.ovh.net] [lepetfk] - [14/Sep/2026:11:47:24 +0200] "POST /wp-cron.php?doing_wp_cron=1789379244.5830869674682617187500 HTTP/1.1" 200 25 "-" "WordPress/7.0.4; https://lepetitcoursier.eu" "-" 8546 php "PHP/8.3" CGI/1.1 - - "/homez.2168/lepetfk/www/wp-cron.php" [X-OVHRequest-Id: 212ec3258efa4f08d7b9e4ff58786128]
       ```
   
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Elementor Website Builder - more than just a page builder] Elementor 4.2.4 editor fails when WooCommerce is active – works when disabled](https://wordpress.org/support/topic/elementor-4-2-4-editor-fails-when-woocommerce-is-active-works-when-disabled/)
 *  Thread Starter [rubyjlr](https://wordpress.org/support/users/rubyjlr/)
 * (@rubyjlr)
 * [3 days, 19 hours ago](https://wordpress.org/support/topic/elementor-4-2-4-editor-fails-when-woocommerce-is-active-works-when-disabled/#post-19019655)
 * Hi Milos,
 * Unfortunately, the problem is **still not solved**.
 * Today I reproduced the bug from a completely clean situation, and this time I
   collected the OVH logs, web logs and HTTP logs.How to reproduce
    1. WooCommerce is enabled.
    2. Create a **new empty WordPress article**.
    3. Click **Edit with Elementor**.
    4. Elementor immediately switches to **Safe Mode**.
    5. Safe Mode never finishes loading.
    6. After a few seconds the editor returns **HTTP 500 Internal Server Error**.
 * The public website continues to work normally. The problem only happens inside
   the Elementor editor.What appears in the logs
 * Several Elementor REST API endpoints return **HTTP 500** at exactly the moment
   the editor starts:
    - `/wp-json/elementor/v1/components`
    - `/wp-json/elementor/v1/kit-elements-defaults`
    - `/wp-json/elementor/v1/user-data/current-user`
    - `/wp-json/elementor/v1/globals`
    - `/wp-json/elementor/v1/variables/list`
 * A few seconds later, **the same endpoints start returning HTTP 200** without 
   changing any configuration.
 * At the same time, OVH logs report repeated FastCGI failures:
    - FastCGI communication aborted.
    - Incomplete headers (0 bytes).
    - Fallback from FastCGI to CGI.
    - “End of script output before headers” for `index.php`, `admin-ajax.php` and`
      post.php`.
 * One important request also fails with HTTP 500:
 * `POST /wp-admin/admin-ajax.php?action=as_async_request_queue_runner`
 * This is the Action Scheduler asynchronous queue.Why I think this is important
 * The crash is **not related to the content of a page**.
 * It happens with a brand new empty article.
 * Elementor Safe Mode is supposed to isolate plugin/theme conflicts, but it still
   crashes.
 * Could you please investigate:
    - PHP-FPM / FastCGI process termination.
    - Memory or worker limits.
    - Action Scheduler background queue.
    - Any fatal PHP error associated with these OVH Request IDs.
 * Example OVH Request ID:
 * `51b919532dd437442218cb72358b7255`
 * I attached the complete logs with timestamps.
 * Thank you.
 * Below, I have copied the log files I recorded.
 *     ```wp-block-code
       Log ovh error[Lun 14 sept. 11:42:23 2026] [X-OVHRequest-Id: 51b919532dd437442218cb72358b7255] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10143 : FastCGI : communication avec le serveur « /homez.2168/lepetfk/www/index.php » interrompue : échec de lecture[Lun 14 sept. 2026 11:42:23] [X-OVHRequest-Id: 51b919532dd437442218cb72358b7255] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10149 : FastCGI : en-têtes incomplets (0 octet) reçus du serveur « /homez.2168/lepetfk/www/index.php »[Lun 14 sept. 2026 11:42:23] [X-OVHRequest-Id: 51b919532dd437442218cb72358b7255] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10157 : FastCGI : Une erreur s'est produite lors du traitement FastCGI ; utilisation de CGI.[Lun 14 sept. 2026 11:42:24] [X-OVHRequest-Id: e37f849cc4c41812ebca5fc14a31e75f] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10143 : FastCGI : communication avec le serveur « /homez.2168/lepetfk/www/index.php » interrompue : échec de lecture[Lun 14 sept. 2026 11:42:24] [X-OVHRequest-Id: e37f849cc4c41812ebca5fc14a31e75f] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10149 : FastCGI : en-têtes incomplets (0 octet) reçus du serveur « /homez.2168/lepetfk/www/index.php »[Lun 14 sept. 2026 11:42:24] [X-OVHRequest-Id: e37f849cc4c41812ebca5fc14a31e75f] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10157 : FastCGI : Une erreur s'est produite lors du traitement FastCGI ; utilisation de CGI.[Lun 14 sept. 2026 11:42:25] [X-OVHRequest-Id: 7552bebf8b86fbcc880293004b0c69e9] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10143 : FastCGI : communication avec le serveur « /homez.2168/lepetfk/www/index.php » interrompue : échec de lecture[Lun 14 sept. 2026 11:42:25] [X-OVHRequest-Id: 7552bebf8b86fbcc880293004b0c69e9] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10149 : FastCGI : en-têtes incomplets (0 octet) reçus du serveur « /homez.2168/lepetfk/www/index.php »[Lun 14 sept. 2026 11:42:25] [X-OVHRequest-Id: 7552bebf8b86fbcc880293004b0c69e9] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10157 : FastCGI : Une erreur s'est produite lors du traitement FastCGI ; utilisation de CGI.[Lun 14 sept. 11:42:25 2026] [X-OVHRequest-Id: a05b63014b88e6fd69f269fb58761d18] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10143 : FastCGI : communication avec le serveur « /homez.2168/lepetfk/www/index.php » interrompue : échec de la lecture[Lun 14 sept. 2026 11:42:25] [X-OVHRequest-Id: a05b63014b88e6fd69f269fb58761d18] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10149 : FastCGI : en-têtes incomplets (0 octet) reçus du serveur « /homez.2168/lepetfk/www/index.php »[Lun 14 sept. 2026 11:42:25] [X-OVHRequest-Id: a05b63014b88e6fd69f269fb58761d18] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10157 : FastCGI : Une erreur s'est produite lors du traitement FastCGI ; utilisation de CGI.[Lun 14 sept. 2026 11:42:26] [X-OVHRequest-Id: 59590323f96b71102840d60fa7ea2155] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10143 : FastCGI : communication avec le serveur « /homez.2168/lepetfk/www/index.php » interrompue : échec de la lecture[Lun 14 sept. 2026 11:42:26] [X-OVHRequest-Id: 59590323f96b71102840d60fa7ea2155] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10149 : FastCGI : en-têtes incomplets (0 octet) reçus du serveur « /homez.2168/lepetfk/www/index.php »[Lun 14 sept. 2026 11:42:26] [X-OVHRequest-Id: 59590323f96b71102840d60fa7ea2155] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10157 : FastCGI : Une erreur s'est produite lors du traitement FastCGI ; utilisation de CGI.[Lun 14 sept. 2026 11:42:28] [X-OVHRequest-Id: b51b3a5327889d35f897f2de6afbc2fb] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10143 : FastCGI : communication avec le serveur « /homez.2168/lepetfk/www/index.php » interrompue : échec de la lecture[Lun 14 sept. 2026 11:42:28] [X-OVHRequest-Id: b51b3a5327889d35f897f2de6afbc2fb] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10149 : FastCGI : en-têtes incomplets (0 octet) reçus du serveur « /homez.2168/lepetfk/www/index.php »[Lun 14 sept. 2026 11:42:28] [X-OVHRequest-Id: b51b3a5327889d35f897f2de6afbc2fb] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] AH10157 : FastCGI : Une erreur s'est produite lors du traitement FastCGI ; utilisation de CGI par défaut.[Lun 14 sept. 2026 11:42:29] [X-OVHRequest-Id: e04c41bb55dd84d262e53eb7347a4f5d] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] Fin de la sortie du script avant les en-têtes : index.php[Lun 14 sept. 2026 11:42:30] [X-OVHRequest-Id: 466ef576055811bd962b300ea831ae55] [erreur] [client 5.135.48.114:0] [hôte lepetitcoursier.eu] Fin de la sortie du script avant les en-têtes : admin-ajax.php[Lun 14 sept. 2026 11:42:31] [X-OVHRequest-Id: 51b919532dd437442218cb72358b7255] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] Fin de la sortie du script avant les en-têtes : index.php[Lun 14 sept. 2026 11:42:32] [X-OVHRequest-Id: a05b63014b88e6fd69f269fb58761d18] [erreur] [client 2a02:842b:8219:6201:905e:6aa2:2e60:8955:0] [hôte lepetitcoursier.eu] Fin de la sortie du script avant les en-têtes : index.phpLog weba02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:02 +0200] "GET /wp-json/elementor/v1/components HTTP/1.1" 500 542 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:02 +0200] "GET /wp-json/elementor/v1/kit-elements-defaults HTTP/1.1" 500 542 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:02 +0200] "GET /wp-json/elementor/v1/user-data/current-user?context=edit HTTP/1.1" 500 542 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:13 +0200] "GET /wp-json/elementor/v1/components HTTP/1.1" 200 21 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"5.135.48.114 lepetitcoursier.eu - [14/Sep/2026:11:42:26 +0200] "POST /wp-cron.php?doing_wp_cron=1789378946.0845749378204345703125 HTTP/1.1" 200 25 "-" "WordPress/7.0.4; https://lepetitcoursier.eu"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:17 +0200] "POST /wp-admin/admin-ajax.php HTTP/1.1" 200 77 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:05 +0200] "GET /wp-json/elementor/v1/globals HTTP/1.1" 500 542 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"5.135.48.114 lepetitcoursier.eu - [14/Sep/2026:11:42:10 +0200] "POST /wp-admin/admin-ajax.php?action=as_async_request_queue_runner&nonce=2a9464b0aa HTTP/1.1" 500 542 "-" "WordPress/7.0.4; https://lepetitcoursier.eu"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:13 +0200] "GET /wp-json/elementor/v1/user-data/current-user?context=edit HTTP/1.1" 500 542 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:13 +0200] "GET /wp-json/elementor/v1/variables/list HTTP/1.1" 500 542 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:20 +0200] "GET /wp-json/elementor/v1/checklist/user-progress HTTP/1.1" 200 540 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"5.135.48.114 lepetitcoursier.eu - [14/Sep/2026:11:42:32 +0200] "POST /wp-cron.php?doing_wp_cron=1789378952.6898939609527587890625 HTTP/1.1" 200 25 "-" "WordPress/7.0.4; https://lepetitcoursier.eu"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:13 +0200] "GET /wp-json/elementor/v1/global-classes?context=frontend HTTP/1.1" 200 21 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:13 +0200] "GET /wp-json/elementor/v1/global-classes?context=preview HTTP/1.1" 200 21 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:13 +0200] "GET /wp-json/elementor/v1/global-classes/usage HTTP/1.1" 200 21 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:14 +0200] "GET /wp-json/elementor/v1/site-navigation/recent-posts?posts_per_page=6&_locale=user HTTP/1.1" 200 1818 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:32 +0200] "GET /wp-json/elementor/v1/global-classes/post?context=frontend&post_id=625 HTTP/1.1" 200 31 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:32 +0200] "GET /wp-json/elementor/v1/global-classes/post?context=preview&post_id=625 HTTP/1.1" 200 31 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:32 +0200] "POST /wp-admin/admin-ajax.php HTTP/1.1" 200 77 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:33 +0200] "GET /wp-json/elementor/v1/user-data/current-user?context=edit HTTP/1.1" 200 3354 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:34 +0200] "GET /wp-json/elementor/v1/variables/list HTTP/1.1" 200 64 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:36 +0200] "POST /wp-json/elementor/v1/design-system-sync/stylesheet HTTP/1.1" 204 - "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=elementor&elementor-mode=safe" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/152.0.0.0 Safari/537.36"2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu - [14/Sep/2026:11:42:47 +0200] "POST /wp-admin/admin-ajax.php HTTP/1.1" 200 77 "https://lepetitcoursier.eu/wp-admin/post.php?HTTP ERROR LOGS14/09/2026 11:44:25 | INFO | End of script output before headers: index.php14/09/2026 11:44:27 | INFO | FastCGI: comm with server "/homez.2168/lepetfk/www/wp-admin/post.php" aborted: read failed14/09/2026 11:44:27 | INFO | FastCGI: incomplete headers (0 bytes) received from server "/homez.2168/lepetfk/www/wp-admin/post.php"14/09/2026 11:44:27 | INFO | FastCGI: An error happened during Fastcgi processing, fallback to CGI14/09/2026 11:44:28 | INFO | End of script output before headers: index.php14/09/2026 11:44:29 | INFO | End of script output before headers: index.php14/09/2026 11:44:30 | INFO | FastCGI: incomplete headers (0 bytes) received from server "/homez.2168/lepetfk/www/index.php"14/09/2026 11:44:30 | INFO | FastCGI: comm with server "/homez.2168/lepetfk/www/index.php" aborted: read failed14/09/2026 11:44:30 | INFO | FastCGI: An error happened during Fastcgi processing, fallback to CGI14/09/2026 11:44:32 | INFO | End of script output before headers: post.phpEn attente de logs…HTTP Access log14/09/2026 11:44:34 | INFO | 2a02:842b:8219:6201:905e:6aa2:2e60:8955 lepetitcoursier.eu [lepetfk.cluster121.hosting.ovh.net] [lepetfk] - [14/Sep/2026:11:44:34 +0200] "GET /wp-content/uploads/2026/05/cropped-Violon-32x32.jpg HTTP/1.1" 304 0 "https://lepetitcoursier.eu/wp-admin/post.php?post=625&action=edit&classic-editor" "Mozilla/5.0 (Windows NT 10.0; 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DotBot/1.2; +https://opensiteexplorer.org/dotbot; help@moz.com)" "-" 2208369 php "PHP/8.3" CGI/1.1 - - "/homez.2168/lepetfk/www/index.php" [X-OVHRequest-Id: fcfff4545d10eb560ee7285a3c6af1f4]14/09/2026 11:47:24 | INFO | 5.135.48.114 lepetitcoursier.eu [lepetfk.cluster121.hosting.ovh.net] [lepetfk] - [14/Sep/2026:11:47:24 +0200] "GET /wp-content/plugins/tablepress/css/build/default.css HTTP/1.1" 200 1762 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36" "-" 1601 php "-" - - - "/homez.2168/lepetfk/www/wp-content/plugins/tablepress/css/build/default.css" [X-OVHRequest-Id: 2570d8b71a905698b5a5bc3d6c76e6e5]14/09/2026 11:47:24 | INFO | 5.135.48.114 lepetitcoursier.eu [lepetfk.cluster121.hosting.ovh.net] [lepetfk] - [14/Sep/2026:11:47:24 +0200] "GET /wp-content/uploads/elementor/css/post-16.css HTTP/1.1" 200 372 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36" "-" 800 php "-" - - - "/homez.2168/lepetfk/www/wp-content/uploads/elementor/css/post-16.css" [X-OVHRequest-Id: 247c6dd65b58142885a10d4af5219f94]14/09/2026 11:47:24 | INFO | 5.135.48.114 lepetitcoursier.eu [lepetfk.cluster121.hosting.ovh.net] [lepetfk] - [14/Sep/2026:11:47:24 +0200] "GET /wp-content/uploads/elementor/css/post-417.css HTTP/1.1" 200 156 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36" "-" 760 php "-" - - - "/homez.2168/lepetfk/www/wp-content/uploads/elementor/css/post-417.css" [X-OVHRequest-Id: 25ee2df2e3871b9159694c2dc268135f]14/09/2026 11:47:24 | INFO | 5.135.48.114 lepetitcoursier.eu [lepetfk.cluster121.hosting.ovh.net] [lepetfk] - [14/Sep/2026:11:47:24 +0200] "GET /wp-content/uploads/elementor/css/base-mobile.css HTTP/1.1" 200 102 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36" "-" 647 php "-" - - - "/homez.2168/lepetfk/www/wp-content/uploads/elementor/css/base-mobile.css" [X-OVHRequest-Id: 26680d06a664f15033ee8a483bff9c2f]14/09/2026 11:47:24 | INFO | 5.135.48.114 lepetitcoursier.eu [lepetfk.cluster121.hosting.ovh.net] [lepetfk] - [14/Sep/2026:11:47:24 +0200] "POST /wp-cron.php?doing_wp_cron=1789379244.5830869674682617187500 HTTP/1.1" 200 25 "-" "WordPress/7.0.4; https://lepetitcoursier.eu" "-" 8546 php "PHP/8.3" CGI/1.1 - - "/homez.2168/lepetfk/www/wp-cron.php" [X-OVHRequest-Id: 212ec3258efa4f08d7b9e4ff58786128]
       ```
   
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Elementor Website Builder - more than just a page builder] Elementor 4.2.4 editor fails when WooCommerce is active – works when disabled](https://wordpress.org/support/topic/elementor-4-2-4-editor-fails-when-woocommerce-is-active-works-when-disabled/)
 *  Thread Starter [rubyjlr](https://wordpress.org/support/users/rubyjlr/)
 * (@rubyjlr)
 * [6 days, 2 hours ago](https://wordpress.org/support/topic/elementor-4-2-4-editor-fails-when-woocommerce-is-active-works-when-disabled/#post-19018250)
 * Hi Rica,
 * Sorry — I just realized that I sent you my previous message in French! 😊
 * Here is the important point in English:
 * When I initially tested the fix and thought the problem was solved, I did not
   notice that **WooCommerce was disabled**.
 * I have now reactivated WooCommerce and tested again. Unfortunately, **the original
   problem immediately comes back**.
 * So my previous conclusion was incorrect: the issue is **not resolved**.
 * This may actually be an important clue for the diagnosis:
    - WooCommerce disabled → everything appears to work normally.
    - WooCommerce enabled → the problem reappears.
 * I also collected the server logs while the issue was occurring, which may help
   us identify the cause.
 * Sorry again for the confusion — and for the unexpected French lesson! 😊
 * Best regards,
 * Jean-Luc
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Elementor Website Builder - more than just a page builder] Elementor 4.2.4 editor fails when WooCommerce is active – works when disabled](https://wordpress.org/support/topic/elementor-4-2-4-editor-fails-when-woocommerce-is-active-works-when-disabled/)
 *  Thread Starter [rubyjlr](https://wordpress.org/support/users/rubyjlr/)
 * (@rubyjlr)
 * [6 days, 2 hours ago](https://wordpress.org/support/topic/elementor-4-2-4-editor-fails-when-woocommerce-is-active-works-when-disabled/#post-19018249)
 * Bonjour Rica,
 * Je dois corriger mon précédent message dans lequel je vous indiquais que le problème
   était résolu.
 * En reprenant les tests, je me suis aperçu d’un élément important : au moment 
   où j’ai constaté que tout fonctionnait correctement, **WooCommerce était désactivé**.
 * Je ne l’avais malheureusement pas remarqué.
 * J’ai donc réactivé WooCommerce et refait les tests. Dans cette configuration,**
   le problème réapparaît exactement comme auparavant**. La correction ne peut donc
   pas être considérée comme validée.
 * Ce constat est peut-être intéressant pour le diagnostic :
    - WooCommerce désactivé : le fonctionnement paraît normal ;
    - WooCommerce activé : le problème réapparaît.
 * J’ai également relevé les logs au moment où le dysfonctionnement se produit afin
   que nous puissions identifier plus précisément son origine.
 * Désolé pour cette conclusion prématurée dans mon précédent message. Le test était
   malheureusement faussé par la désactivation de WooCommerce.
 * Je vous transmets les éléments techniques relevés afin que nous puissions poursuivre
   le diagnostic.
 * Bien cordialement,
 * Jean-Luc
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Elementor Website Builder - more than just a page builder] Elementor 4.2.4 editor fails when WooCommerce is active – works when disabled](https://wordpress.org/support/topic/elementor-4-2-4-editor-fails-when-woocommerce-is-active-works-when-disabled/)
 *  Thread Starter [rubyjlr](https://wordpress.org/support/users/rubyjlr/)
 * (@rubyjlr)
 * [6 days, 15 hours ago](https://wordpress.org/support/topic/elementor-4-2-4-editor-fails-when-woocommerce-is-active-works-when-disabled/#post-19017937)
 * Hi Rica,
 * Thank you — enabling **Switch Editor Loader Method** appears to make a significant
   difference.
 * I tested Elementor 4.2.4 with WooCommerce still active on four different pages.
   All four eventually opened correctly. On one of them, the editor kept loading,
   but a Ctrl+F5 refresh cleared the issue and the page then loaded normally.
 * So this is a clear improvement compared with the previous behavior, where Elementor
   consistently entered Safe Mode / returned a 500 error when WooCommerce was active.
 * I’ll keep testing with this loader method enabled to see whether the fix is stable,
   but this looks promising.
 * Kind regards,
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Elementor Website Builder - more than just a page builder] Elementor 4.2.4 editor fails when WooCommerce is active – works when disabled](https://wordpress.org/support/topic/elementor-4-2-4-editor-fails-when-woocommerce-is-active-works-when-disabled/)
 *  Thread Starter [rubyjlr](https://wordpress.org/support/users/rubyjlr/)
 * (@rubyjlr)
 * [1 week ago](https://wordpress.org/support/topic/elementor-4-2-4-editor-fails-when-woocommerce-is-active-works-when-disabled/#post-19016997)
 * Hello Milos,
 * Thank you. I have now performed the two tests that I can safely perform on this
   hosting.
    1. WooCommerce usage tracking has been disabled.
       **Result:** the problem remains
       unchanged. With WooCommerce active, Elementor 4.2.4 still opens in Safe Mode.
    2. WordPress memory has been increased from 256M to 512M (`WP_MEMORY_LIMIT = 512M`
       and `WP_MAX_MEMORY_LIMIT = 512M`). PHP memory limit is also 512M.
       **Result:**
       the problem remains unchanged. Elementor returns a server 500 error and then
       opens in Safe Mode.
 * Server information currently reports:
   PHP 8.3.31PHP SAPI: fpm-fcgiPHP memory 
   limit: 512MPHP execution time limit: 165 seconds
 * OVH does not expose a 300-second execution-time setting in my hosting control
   panel, so I have not attempted to override this through `.htaccess`, as I do 
   not want to introduce another server configuration variable into the test.
 * The most significant result therefore remains reproducible:
   **Elementor 4.2.4
   + WooCommerce active = server 500 / Safe Mode****Elementor 4.2.4 + WooCommerce
   disabled = Elementor editor works normally**
 * Would you like me to perform another diagnostic test or provide specific log 
   entries before changing anything else on the server?
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[ColorMag] Excellent thème](https://wordpress.org/support/topic/excellent-theme-508/)
 *  Thread Starter [rubyjlr](https://wordpress.org/support/users/rubyjlr/)
 * (@rubyjlr)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/excellent-theme-508/#post-12420502)
 * Oh excuse me, is this a bug? a handling error? Why can’t I switch to visual mode
   to write my articles?

Viewing 8 replies - 1 through 8 (of 8 total)