Title: RubyA's Replies | WordPress.org --- # RubyA [ ](https://wordpress.org/support/users/rubya/) * [Profile](https://wordpress.org/support/users/rubya/) * [Topics Started](https://wordpress.org/support/users/rubya/topics/) * [Replies Created](https://wordpress.org/support/users/rubya/replies/) * [Reviews Written](https://wordpress.org/support/users/rubya/reviews/) * [Topics Replied To](https://wordpress.org/support/users/rubya/replied-to/) * [Engagements](https://wordpress.org/support/users/rubya/engagements/) * [Favorites](https://wordpress.org/support/users/rubya/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 45 total) 1 [2](https://wordpress.org/support/users/rubya/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/rubya/replies/page/3/?output_format=md) [→](https://wordpress.org/support/users/rubya/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[GiveWP - Donation Plugin and Fundraising Platform] fee recovery showing as 0](https://wordpress.org/support/topic/fee-recovery-showing-as-0/) * Thread Starter [RubyA](https://wordpress.org/support/users/rubya/) * (@rubya) * [3 years, 3 months ago](https://wordpress.org/support/topic/fee-recovery-showing-as-0/#post-16579491) * Hi Stephanie * Thank you for all the instructions. I’ve done it but unfortunately its still not working. I disabled Divi Divi’s “Defer jQuery And jQuery Migrate” and “Smooth Scrolling” and excluded the pages you listed as well as the ones with the forms from the cache. i also purged the Cache and disabled plugins. I tried changing the theme to Twenty Twenty-Three but that didnt work. * Any other ideas? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[GiveWP - Donation Plugin and Fundraising Platform] fee recovery showing as 0](https://wordpress.org/support/topic/fee-recovery-showing-as-0/) * Thread Starter [RubyA](https://wordpress.org/support/users/rubya/) * (@rubya) * [3 years, 4 months ago](https://wordpress.org/support/topic/fee-recovery-showing-as-0/#post-16526672) * Hi [@stephanieliy](https://wordpress.org/support/users/stephanieliy/) please see below * ```wp-block-code WordPress Environment Home URL: https://arisefoundation.org.auSite URL: https://arisefoundation.org.auWP Version: 6.1.1WP Multisite: –WP Memory Limit: 768 MBWP Debug Mode: –WP Cron: ✔Language: en_USPermalink Structure: /%postname%/Show on Front: pagePage on Front: Arise 3 Homepage (#317)Page for Posts: UnsetTable Prefix Length: wpis_Table Prefix Length: 5Table Prefix Status: AcceptableAdmin AJAX: AccessibleRegistered Post Statuses: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, refunded, failed, revoked, cancelled, abandoned, processing, preapproval, give_subscription Server Environment Hosting Provider: DBH: 127.0.0.1, SRV: arisefoundation.org.auTLS Connection: Connection uses TLS 1.3TLS Connection: Probably OkayServer Info: ApachePHP Version: 7.4.33PHP Post Max Size: 256 MBPHP Time Limit: 120PHP Max Input Vars: 3000PHP Max Upload Size: 256 MBcURL Version: 7.85.0, OpenSSL/3.0.8SUHOSIN Installed: –MySQL Version: 5.7.39Default Timezone is UTC: ✔fsockopen/cURL: ✔SoapClient: ✔DOMDocument: ✔gzip: ✔GD Graphics Library: ✔Multibyte String: ✔Remote Post: ✔Remote Get: ✔ GiveWP Configuration GiveWP Version: 2.25.0GiveWP Cache: EnabledDatabase Updates: All DB Updates Completed.Database Updates: All Database Migrations Completed.Database Tables: ✔ wpis_give_donors✔ wpis_give_donormeta✔ wpis_give_comments✔ wpis_give_commentmeta✔ wpis_give_sessions✔ wpis_give_formmeta✔ wpis_give_sequential_ordering✔ wpis_give_donationmeta✔ wpis_give_revenue✔ wpis_give_migrations✔ wpis_give_logGiveWP Cache: EnabledGiveWP Cache: ✔New Donation✔Donation Receipt✔Donation Processing Receipt❌New Offline Donation❌Offline Donation Instructions✔New User Registration✔User Registration Information✔Donation Note✔Email access❌Renewal Receipt Email❌Renewal Receipt Email❌Subscription Cancelled Email❌Subscription Cancelled Email❌Subscription Completed Email❌Subscription Reminder Email✔Subscriptions Email Access✔Subscription Payment Failed EmailUpgraded From: 2.23.1Test Mode: DisabledCurrency Code: AUDCurrency Position: BeforeDecimal Separator: .Thousands Separator: ,Success Page: https://arisefoundation.org.au/donation-confirmation/Failure Page: https://arisefoundation.org.au/donation-failed/Donation History Page: https://arisefoundation.org.au/donor-dashboard/GiveWP Forms Slug: /donations/Enabled Payment Gateways: PayPal DonationsDefault Payment Gateway: PayPal DonationsPayPal IPN Notifications: N/ADonor Email Access: EnabledStripe Webhook Notifications: N/A Active GiveWP Add-ons Give - Fee Recovery: ❌ Unlicensed – by GiveWP – 1.9.0Give - Form Field Manager: ❌ Unlicensed – by GiveWP – 1.6.0Give - PayPal Pro Gateway: Free addon – by GiveWP – 1.3.0Give - PDF Receipts: ❌ Unlicensed – by GiveWP – 2.3.11Give - Recurring Donations: ❌ Unlicensed – by GiveWP – 1.12.2 Other Active Plugins All-in-One WP Migration: by ServMask – 7.67Aspen Grove Studios & Divi Space Helper: by Aspen Grove Studios – 1.0.9Better Search Replace: by Delicious Brains – 1.4.1Bloom: by Elegant Themes – 1.3.12Divi Den Pro DM: by Divi Den – 5.1.9Divi Supreme Pro: by Divi Supreme – 4.6.67Divi Switch: by Divi Space – 4.0.11Maintenance: by WebFactory Ltd – 4.06SiteGround Optimizer: by SiteGround – 7.3.1SiteGround Security: by SiteGround – 1.4.1WP Coupons and Deals: by WP Coupons and Deals – 3.1.14WP Mail SMTP: by WPForms – 3.6.1 Inactive Plugins Akismet Anti-Spam: by Automattic – 5.0.1Classic Editor: by WordPress Contributors – 1.6.2Contact Form 7: by Takayuki Miyoshi – 5.6.4Elementor: by Elementor.com – 3.8.1Elementor Pro: by Elementor.com – 3.2.2Hello Dolly: by Matt Mullenweg – 1.7.2Jetpack: by Automattic – 11.5.1MOJO Marketplace: by Mike Hansen – 1.5.8OptinMonster: by OptinMonster Popup Builder Team – 2.11.0Really Simple SSL: by Really Simple Plugins – 6.0.9Smart Slider 3: by Nextend – 3.5.1.12WPForms Lite: by WPForms – 1.7.8 Active MU Plugins Aspen Grove Studios & Divi Space Helper Legacy Support: by – Theme Name: DiviVersion: 4.10.8Author URL: http://www.elegantthemes.comChild Theme: No – If you're modifying GiveWP on a parent theme you didn't build personally, then we recommend using a child theme. See: How to Create a Child Theme ``` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[GiveWP - Donation Plugin and Fundraising Platform] Paypal option not working for 1 form](https://wordpress.org/support/topic/paypal-option-not-working-for-1-form/) * Thread Starter [RubyA](https://wordpress.org/support/users/rubya/) * (@rubya) * [3 years, 10 months ago](https://wordpress.org/support/topic/paypal-option-not-working-for-1-form/#post-15992985) * Hi Rick * Its still not working for me but seems to be working for other people. Might be my internet or a mac thing? I’ll keep troubleshooting. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Cant access site. error: NET::ERR_CERT_REVOKED](https://wordpress.org/support/topic/cant-access-site-error-neterr_cert_revoked/) * Thread Starter [RubyA](https://wordpress.org/support/users/rubya/) * (@rubya) * [5 years, 5 months ago](https://wordpress.org/support/topic/cant-access-site-error-neterr_cert_revoked/#post-14004901) * I knew it had to be something they could disable. No ssl through cPanel. Only way is to buy theirs or third parties. They are SO frustrating to deal with especially when I’m so used to the amazing support of siteground. I’ll likely be changing from them before renewal time. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Cant access site. error: NET::ERR_CERT_REVOKED](https://wordpress.org/support/topic/cant-access-site-error-neterr_cert_revoked/) * Thread Starter [RubyA](https://wordpress.org/support/users/rubya/) * (@rubya) * [5 years, 5 months ago](https://wordpress.org/support/topic/cant-access-site-error-neterr_cert_revoked/#post-14000547) * Ended up buying a new certificate from [https://www.ssltrust.com.au](https://www.ssltrust.com.au) it works. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Cant access site. error: NET::ERR_CERT_REVOKED](https://wordpress.org/support/topic/cant-access-site-error-neterr_cert_revoked/) * Thread Starter [RubyA](https://wordpress.org/support/users/rubya/) * (@rubya) * [5 years, 5 months ago](https://wordpress.org/support/topic/cant-access-site-error-neterr_cert_revoked/#post-14000243) * ``` php_value upload_max_filesize 64M php_value post_max_size 64M php_value max_execution_time 300 php_value max_input_time 300 # BEGIN WordPress # The directives (lines) between BEGIN WordPress and END WordPress are # dynamically generated, and should only be modified via WordPress filters. # Any changes to the directives between these markers will be overwritten. RewriteEngine On RewriteBase / RewriteRule ^index\.php$ - [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] # END WordPress ``` * this is what the .htaccess says. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Cant access site. error: NET::ERR_CERT_REVOKED](https://wordpress.org/support/topic/cant-access-site-error-neterr_cert_revoked/) * Thread Starter [RubyA](https://wordpress.org/support/users/rubya/) * (@rubya) * [5 years, 5 months ago](https://wordpress.org/support/topic/cant-access-site-error-neterr_cert_revoked/#post-14000242) * I’ve tried. They’ve been completely unhelpful. They say the sites fine on their end. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Simple Banner - Easily add multiple Banners/Bars/Notifications/Announcements to the top or bottom of your website] Banner covering menu button, logo on mobile](https://wordpress.org/support/topic/banner-covering-menu-button-logo-on-mobile/) * Thread Starter [RubyA](https://wordpress.org/support/users/rubya/) * (@rubya) * [6 years, 3 months ago](https://wordpress.org/support/topic/banner-covering-menu-button-logo-on-mobile/#post-12589167) * Found it. Thank you so much for your help 🙂 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Simple Banner - Easily add multiple Banners/Bars/Notifications/Announcements to the top or bottom of your website] Banner covering menu button, logo on mobile](https://wordpress.org/support/topic/banner-covering-menu-button-logo-on-mobile/) * Thread Starter [RubyA](https://wordpress.org/support/users/rubya/) * (@rubya) * [6 years, 3 months ago](https://wordpress.org/support/topic/banner-covering-menu-button-logo-on-mobile/#post-12589018) * Thanks! Is there any way to make the logo bigger? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Simple Banner - Easily add multiple Banners/Bars/Notifications/Announcements to the top or bottom of your website] Banner covering menu button, logo on mobile](https://wordpress.org/support/topic/banner-covering-menu-button-logo-on-mobile/) * Thread Starter [RubyA](https://wordpress.org/support/users/rubya/) * (@rubya) * [6 years, 3 months ago](https://wordpress.org/support/topic/banner-covering-menu-button-logo-on-mobile/#post-12584609) * That helped that issue but now the logo is very small and bit cut off from the top. See ere: [https://imgur.com/z5TrBjq](https://imgur.com/z5TrBjq) * I tried increasing the margin top px but that made the code not work. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Simple Banner - Easily add multiple Banners/Bars/Notifications/Announcements to the top or bottom of your website] Banner covering menu button, logo on mobile](https://wordpress.org/support/topic/banner-covering-menu-button-logo-on-mobile/) * Thread Starter [RubyA](https://wordpress.org/support/users/rubya/) * (@rubya) * [6 years, 3 months ago](https://wordpress.org/support/topic/banner-covering-menu-button-logo-on-mobile/#post-12576233) * Hi * After pasting the code in, its affecting some of the sites pages by making the logo super big. See here: [https://imgur.com/n3POM4v](https://imgur.com/n3POM4v) * Its fine on some pages. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Sitewide Notice WP] Cut off on mobile](https://wordpress.org/support/topic/cut-off-on-mobile/) * Thread Starter [RubyA](https://wordpress.org/support/users/rubya/) * (@rubya) * [7 years, 1 month ago](https://wordpress.org/support/topic/cut-off-on-mobile/#post-11545151) * Nevermind.just learned Woocommerce has it built in. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Notification - Custom Notifications and Alerts for WordPress] Post author gets email when post is published](https://wordpress.org/support/topic/post-author-gets-email-when-post-is-published/) * Thread Starter [RubyA](https://wordpress.org/support/users/rubya/) * (@rubya) * [7 years, 7 months ago](https://wordpress.org/support/topic/post-author-gets-email-when-post-is-published/#post-10971296) * Thank you so much! This plugin is fantastic! * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [spam Popup ads appearing on mobile site](https://wordpress.org/support/topic/spam-popup-ads-appearing-on-mobile-site/) * Thread Starter [RubyA](https://wordpress.org/support/users/rubya/) * (@rubya) * [9 years, 7 months ago](https://wordpress.org/support/topic/spam-popup-ads-appearing-on-mobile-site/#post-8440400) * thanks sterndata. it was the shareaholic plugin * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP RSS Aggregator - RSS Import, Feed to Post, Autoblogging, AI Content] Feed URL Asks Me to Download File](https://wordpress.org/support/topic/feed-url-asks-me-to-download-file/) * Thread Starter [RubyA](https://wordpress.org/support/users/rubya/) * (@rubya) * [10 years, 8 months ago](https://wordpress.org/support/topic/feed-url-asks-me-to-download-file/#post-6736793) * It was a theme proble. I used this plugin Fix My Feed RSS Repair and it fixed it Viewing 15 replies - 1 through 15 (of 45 total) 1 [2](https://wordpress.org/support/users/rubya/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/rubya/replies/page/3/?output_format=md) [→](https://wordpress.org/support/users/rubya/replies/page/2/?output_format=md)