Title: rubait's Replies | WordPress.org --- # rubait [ ](https://wordpress.org/support/users/rubait/) * [Profile](https://wordpress.org/support/users/rubait/) * [Topics Started](https://wordpress.org/support/users/rubait/topics/) * [Replies Created](https://wordpress.org/support/users/rubait/replies/) * [Reviews Written](https://wordpress.org/support/users/rubait/reviews/) * [Topics Replied To](https://wordpress.org/support/users/rubait/replied-to/) * [Engagements](https://wordpress.org/support/users/rubait/engagements/) * [Favorites](https://wordpress.org/support/users/rubait/favorites/) Search replies: ## Forum Replies Created Viewing 9 replies - 1 through 9 (of 9 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[TrackSure Cloud – Server-Side Tracking, Meta CAPI & GA4 for WooCommerce] FluentCart: Purchase event not firing for Meta (v1.2.6) + currency sent as USD i](https://wordpress.org/support/topic/fluentcart-purchase-event-not-firing-for-meta-v1-2-6-currency-sent-as-usd-i/) * Plugin Contributor [rubait](https://wordpress.org/support/users/rubait/) * (@rubait) * [1 week, 2 days ago](https://wordpress.org/support/topic/fluentcart-purchase-event-not-firing-for-meta-v1-2-6-currency-sent-as-usd-i/page/2/#post-18979324) * Hi Ankush, * Sorry for the late reply, and thank you for your patience. * We’re currently working on these issues, and once everything has been fixed and thoroughly tested, we’ll release a new version as soon as possible. * Thank you very much for taking the time to share your feedback and findings. Your input has been incredibly valuable and is helping us improve the TrackSure Cloud plugin in many ways to provide a better experience for all users. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[TrackSure Cloud – Server-Side Tracking, Meta CAPI & GA4 for WooCommerce] FluentCart: Purchase event not firing for Meta (v1.2.6) + currency sent as USD i](https://wordpress.org/support/topic/fluentcart-purchase-event-not-firing-for-meta-v1-2-6-currency-sent-as-usd-i/) * Plugin Contributor [rubait](https://wordpress.org/support/users/rubait/) * (@rubait) * [2 weeks, 6 days ago](https://wordpress.org/support/topic/fluentcart-purchase-event-not-firing-for-meta-v1-2-6-currency-sent-as-usd-i/#post-18969520) * Thank you for letting us know. It appears this may be a **deduplication issue**. * We appreciate you bringing this to our attention. We’ll investigate the issue thoroughly and work on a fix. Once it’s resolved, we’ll include the fix in an upcoming plugin update. * Thank you for your patience and support. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[TrackSure Cloud – Server-Side Tracking, Meta CAPI & GA4 for WooCommerce] Conversion Goals not tracking](https://wordpress.org/support/topic/conversion-goals-not-tracking/) * Plugin Contributor [rubait](https://wordpress.org/support/users/rubait/) * (@rubait) * [2 weeks, 6 days ago](https://wordpress.org/support/topic/conversion-goals-not-tracking/#post-18969517) * Thank you for bringing this issue to our attention. We really appreciate your feedback. * We’ll investigate the issue and work on a fix in an upcoming update. * I noticed that the **View Cart** event is firing correctly on your site. Could you please let us know which eCommerce plugin you’re using, **WooCommerce** or** FluentCart**? This information will help us investigate the issue more effectively. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[TrackSure Cloud – Server-Side Tracking, Meta CAPI & GA4 for WooCommerce] FluentCart: Purchase event not firing for Meta (v1.2.6) + currency sent as USD i](https://wordpress.org/support/topic/fluentcart-purchase-event-not-firing-for-meta-v1-2-6-currency-sent-as-usd-i/) * Plugin Contributor [rubait](https://wordpress.org/support/users/rubait/) * (@rubait) * [3 weeks, 3 days ago](https://wordpress.org/support/topic/fluentcart-purchase-event-not-firing-for-meta-v1-2-6-currency-sent-as-usd-i/#post-18965407) * Thank you so much for your kind words and for taking the time to update the thread. We’re delighted to hear that the issues have been resolved and that everything is working as expected. * If you’re enjoying TrackSure, we’d greatly appreciate it if you could leave us a review on WordPress.org. Your feedback helps other users discover the plugin and motivates us to keep improving. * Thanks again for your support! 😊 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[TrackSure Cloud – Server-Side Tracking, Meta CAPI & GA4 for WooCommerce] FluentCart: Purchase event not firing for Meta (v1.2.6) + currency sent as USD i](https://wordpress.org/support/topic/fluentcart-purchase-event-not-firing-for-meta-v1-2-6-currency-sent-as-usd-i/) * Plugin Contributor [rubait](https://wordpress.org/support/users/rubait/) * (@rubait) * [3 weeks, 5 days ago](https://wordpress.org/support/topic/fluentcart-purchase-event-not-firing-for-meta-v1-2-6-currency-sent-as-usd-i/#post-18963568) * Thank you for your patience. * According to the WordPress.org release notification, version **1.2.7** is scheduled to be released in approximately **5 hours**. After the release, WordPress.org may take **up to 24 hours** to make the update available on all websites while their moderators and security scanners review the plugin. * Please wait for the release to complete. I believe you should receive the new update notification on your WordPress dashboard after the release process begins. If you still don’t see the update after the WordPress.org propagation period, please let us know, and we’ll be happy to investigate further. [Check the attached Image](https://jumpshare.com/s/XJPkZdmOf1Fh2KcLbAOm) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[TrackSure Cloud – Server-Side Tracking, Meta CAPI & GA4 for WooCommerce] FluentCart: Purchase event not firing for Meta (v1.2.6) + currency sent as USD i](https://wordpress.org/support/topic/fluentcart-purchase-event-not-firing-for-meta-v1-2-6-currency-sent-as-usd-i/) * Plugin Contributor [rubait](https://wordpress.org/support/users/rubait/) * (@rubait) * [3 weeks, 5 days ago](https://wordpress.org/support/topic/fluentcart-purchase-event-not-firing-for-meta-v1-2-6-currency-sent-as-usd-i/#post-18963327) * Hi, * We’ve just released a new version of the plugin. Could you please update to the latest version and let us know if it resolves the issue you were experiencing? * We’d appreciate your feedback. Thank you! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[TrackSure Cloud – Server-Side Tracking, Meta CAPI & GA4 for WooCommerce] Inordinate amount of “(not set)” traffic after in GA4 after implementation](https://wordpress.org/support/topic/inordinate-amount-of-not-set-traffic-after-in-ga4-after-implementation/) * Plugin Contributor [rubait](https://wordpress.org/support/users/rubait/) * (@rubait) * [3 weeks, 5 days ago](https://wordpress.org/support/topic/inordinate-amount-of-not-set-traffic-after-in-ga4-after-implementation/#post-18963326) * Hi, * We’ve just released a new version of the plugin. Could you please update to the latest version and let us know if it resolves the issue you were experiencing? * We’d appreciate your feedback. Thank you! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[TrackSure Cloud – Server-Side Tracking, Meta CAPI & GA4 for WooCommerce] Inordinate amount of “(not set)” traffic after in GA4 after implementation](https://wordpress.org/support/topic/inordinate-amount-of-not-set-traffic-after-in-ga4-after-implementation/) * Plugin Contributor [rubait](https://wordpress.org/support/users/rubait/) * (@rubait) * [4 weeks ago](https://wordpress.org/support/topic/inordinate-amount-of-not-set-traffic-after-in-ga4-after-implementation/#post-18962526) * Hi, * Thank you very much for taking the time to provide such a detailed report and for sharing the additional investigation from your developer. This information is extremely helpful and gives us a much clearer picture of what you’re experiencing. * Based on your findings, it does appear that both browser-side and server-side GA4 events are being recorded. We’ll thoroughly investigate whether the Measurement Protocol requests are correctly preserving the visitor’s `client_id`, `session_id`, and attribution data, as well as review how our WooCommerce integration handles these events. * Regarding event deduplication: - For the **Purchase** event, Google Analytics 4 supports deduplication when duplicate purchase events share the same `transaction_id`. - For most other GA4 events (such as `view_item`, `add_to_cart`, and `begin_checkout`), GA4 does **not** automatically deduplicate browser and server events. If both are sent independently, GA4 may record both events separately. - Unlike Meta Pixel, which provides event deduplication using an `event_id`, GA4 relies on different mechanisms and does not automatically deduplicate most event types. * That said, the behavior you’re describing, particularly the large amount of ** Unassigned / (not set)** traffic and duplicated ecommerce events suggests there may be an issue with how the server-side events are being sent or attributed. We’ll carefully review our implementation to ensure the correct identifiers and attribution data are being included wherever possible. * We’ll also investigate: - The duplicated WooCommerce purchase events. - The `(not set)` / `Unassigned` traffic attribution. - The handling of `client_id`, `session_id`, and other GA4 identifiers. - Overall compatibility and behavior of our server-side GA4 integration. * We appreciate you bringing this to our attention. Reports like yours help us identify edge cases that aren’t always reproducible in our own testing environment, and they play an important role in improving the plugin for everyone. * We’ll investigate this thoroughly and work on addressing any confirmed issues in an upcoming update. If we have any findings, workarounds, or require additional information during our investigation, we’ll update this support thread. * Thank you again for your patience and for helping us improve TrackSure Cloud. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[TrackSure Cloud – Server-Side Tracking, Meta CAPI & GA4 for WooCommerce] FluentCart: Purchase event not firing for Meta (v1.2.6) + currency sent as USD i](https://wordpress.org/support/topic/fluentcart-purchase-event-not-firing-for-meta-v1-2-6-currency-sent-as-usd-i/) * Plugin Contributor [rubait](https://wordpress.org/support/users/rubait/) * (@rubait) * [1 month ago](https://wordpress.org/support/topic/fluentcart-purchase-event-not-firing-for-meta-v1-2-6-currency-sent-as-usd-i/#post-18958282) * Hi, * Thank you very much for taking the time to write such a detailed report and for including all of the troubleshooting steps you’ve already performed. We really appreciate users like you who provide comprehensive feedback. It helps us identify issues that may not appear in our own testing environments. * We’ve carefully noted each of the points you’ve raised, including: - Purchase event not firing for FluentCart orders - Meta receiving USD instead of the store currency (INR) - Compatibility issues with LiteSpeed Cache when saving TrackSure settings - The delay in conversion reporting * We’ll thoroughly investigate each of these issues, perform additional compatibility testing with FluentCart, Razorpay, and LiteSpeed Cache, and work on resolving them as quickly as possible. * Some of these issues have not been reproducible in our testing so far, which makes reports like yours especially valuable. They help us improve TrackSure and ensure it works reliably across different hosting environments and plugin combinations. * If we identify any workarounds before the next release, we’ll update this support thread. Otherwise, the fixes will be included in an upcoming plugin update where possible. * Thank you again for your patience and for helping us improve TrackSure. We truly appreciate your support. Viewing 9 replies - 1 through 9 (of 9 total)