Title: roygilsing's Replies | WordPress.org --- # roygilsing [ ](https://wordpress.org/support/users/roygilsing/) * [Profile](https://wordpress.org/support/users/roygilsing/) * [Topics Started](https://wordpress.org/support/users/roygilsing/topics/) * [Replies Created](https://wordpress.org/support/users/roygilsing/replies/) * [Reviews Written](https://wordpress.org/support/users/roygilsing/reviews/) * [Topics Replied To](https://wordpress.org/support/users/roygilsing/replied-to/) * [Engagements](https://wordpress.org/support/users/roygilsing/engagements/) * [Favorites](https://wordpress.org/support/users/roygilsing/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/users/roygilsing/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/roygilsing/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[DHL Shipping Germany for WooCommerce] Finalize Waybill error](https://wordpress.org/support/topic/finalize-waybill-error/) * Thread Starter [roygilsing](https://wordpress.org/support/users/roygilsing/) * (@roygilsing) * [6 hours, 21 minutes ago](https://wordpress.org/support/topic/finalize-waybill-error/#post-18992617) * Hi Saleem, Is eConnect support on the roadmap, and is there a target release? I need to plan around the Q1 2027 decommission. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[DHL Shipping Germany for WooCommerce] Finalize Waybill error](https://wordpress.org/support/topic/finalize-waybill-error/) * Thread Starter [roygilsing](https://wordpress.org/support/users/roygilsing/) * (@roygilsing) * [12 hours, 53 minutes ago](https://wordpress.org/support/topic/finalize-waybill-error/#post-18992186) * Update: DHL has looked into it and it is resolved on their end. Thanks for your help. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[DHL Shipping Germany for WooCommerce] Finalize Waybill error](https://wordpress.org/support/topic/finalize-waybill-error/) * Thread Starter [roygilsing](https://wordpress.org/support/users/roygilsing/) * (@roygilsing) * [2 days, 5 hours ago](https://wordpress.org/support/topic/finalize-waybill-error/#post-18990631) * Hi Saleem, * Thanks for the detailed reply. An update, plus a few things that go beyond the individual label. * **What was actually happening** * Your advice to delete and recreate the label was right, but the mechanism turned out to be different from what it looked like. Deutsche Post reports only one barcode per error message, so every time I recreated a label the error moved to the next barcode in the list and it looked like a new broken label each time. In reality all barcodes created on 7 August were rejected, including when a single one was the only item in the Waybill. Barcodes created today are accepted, both individually and several together in one Waybill. * DHL crossborder support has since confirmed they are migrating Global Mail data to new IT infrastructure, which is the most likely cause. Unmanifested barcodes are not invoiced. * My workaround for now is to create labels and finalize the Waybill in the same session. * **A bug worth fixing** * DELETE /customers/{ekp}/items/{id} returns HTTP 401 “Access to the resource is not allowed” for these orphaned items. That means Delete Label cannot complete, and the order stays stuck with a barcode that can never be manifested. It would help a lot if the plugin cleared the local barcode anyway when Deutsche Post refuses the DELETE, so the merchant can issue a fresh one. Right now the only escape is editing order meta. * **eConnect migration** * DHL Express sent Global Mail users a notice on 31 July. The key points: - The current Deutsche Post International API stays available until the end of Q1 2027 and is then decommissioned, with no further extension. Migration to the new eConnect API is required. - Changes roll out in phases from 17 August to 30 September 2026: shipping label layout changes from landscape to portrait, address lines 2 and 3 are merged and limited to 40 characters, HS codes become mandatory for all customs destinations, and the print options “Document printer (PDF)” and “Label printer (90 degree ZPL)” are dropped. * Are you already working on the eConnect migration, and is there a timeline you can share? Global Mail is roughly 95% of my shipping volume, so I need to plan around this. * **Feature request: label format** * In my debug log the label call goes out as GET /items/{barcode}/label with an empty params array, so I always get an A4 PDF with the label on one page and the Waybill document on another. I print on a label printer and have to crop every label by hand. The DHL Paket section of the plugin does expose a label format setting. Could the Deutsche Post section get the same, or could the format be passed on the label call? Given the layout change coming in September this may be a good moment to pick it up. * Thanks, Roy * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[DHL Shipping Germany for WooCommerce] Finalize Waybill error](https://wordpress.org/support/topic/finalize-waybill-error/) * Thread Starter [roygilsing](https://wordpress.org/support/users/roygilsing/) * (@roygilsing) * [3 days, 12 hours ago](https://wordpress.org/support/topic/finalize-waybill-error/#post-18988995) * Hello support? Any help is appreciated. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[DHL Shipping Germany for WooCommerce] Tracking not added to order notes (hangs)](https://wordpress.org/support/topic/tracking-not-added-to-order-notes-hangs/) * Thread Starter [roygilsing](https://wordpress.org/support/users/roygilsing/) * (@roygilsing) * [2 years, 8 months ago](https://wordpress.org/support/topic/tracking-not-added-to-order-notes-hangs/#post-17241665) * Thank you for your reply. I found it. It was the **WooCommerce Shipping & Tax** plugin that automatically installed and was causing the JS issue. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[DHL Shipping Germany for WooCommerce] Tracking not added to order notes (hangs)](https://wordpress.org/support/topic/tracking-not-added-to-order-notes-hangs/) * Thread Starter [roygilsing](https://wordpress.org/support/users/roygilsing/) * (@roygilsing) * [2 years, 8 months ago](https://wordpress.org/support/topic/tracking-not-added-to-order-notes-hangs/#post-17239883) * I’m adding this image that shows that I also get an error message at the settings page. I don’t know if it is related: * ![](https://i0.wp.com/wannawanga.com/wp-content/uploads/2023/11/Screenshot_2. jpg?ssl=1) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[reCAPTCHA for WooCommerce] Customers can’t checkout](https://wordpress.org/support/topic/customers-cant-checkout-3/) * Thread Starter [roygilsing](https://wordpress.org/support/users/roygilsing/) * (@roygilsing) * [3 years, 4 months ago](https://wordpress.org/support/topic/customers-cant-checkout-3/#post-16588232) * Hi Elliot, * version 1.2.9 is working fine, thanks, and I haven’t had any complaints except yesterday: somebody is trying to pay with Apple Pay (through Stripe gateway) from a iPhone but can’t get past the reCaptcha. Do you know what could be the problem? I appreciate all the effort you’re putting into this. I am very happy with your plugin! * Roy * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[reCAPTCHA for WooCommerce] Customers can’t checkout](https://wordpress.org/support/topic/customers-cant-checkout-3/) * Thread Starter [roygilsing](https://wordpress.org/support/users/roygilsing/) * (@roygilsing) * [3 years, 7 months ago](https://wordpress.org/support/topic/customers-cant-checkout-3/#post-16370405) * Hi Elliot, Thanks! I did the update and activated it on the checkout page. I’ll let you know if it works now. I’m glad you did the update, because I had another attack last week. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[reCAPTCHA for WooCommerce] Customers can’t checkout](https://wordpress.org/support/topic/customers-cant-checkout-3/) * Thread Starter [roygilsing](https://wordpress.org/support/users/roygilsing/) * (@roygilsing) * [3 years, 7 months ago](https://wordpress.org/support/topic/customers-cant-checkout-3/#post-16341782) * Yes, I have disabled it in the checkout and luckily I haven’t had any more ‘card testing attacks’ so far. Please let me know if you need more information. Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[reCAPTCHA for WooCommerce] Customers can’t checkout](https://wordpress.org/support/topic/customers-cant-checkout-3/) * Thread Starter [roygilsing](https://wordpress.org/support/users/roygilsing/) * (@roygilsing) * [3 years, 7 months ago](https://wordpress.org/support/topic/customers-cant-checkout-3/#post-16316953) * Yes, I’m using official Woocommerce payment options: PayPal checkout and Stripe: * [https://www.dropbox.com/s/daj7uk6t9t21q1v/2022-12-23%2019.41.10.jpg?dl=0](https://www.dropbox.com/s/daj7uk6t9t21q1v/2022-12-23%2019.41.10.jpg?dl=0) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Fake Woocommerce Spam Orders](https://wordpress.org/support/topic/fake-woocommerce-spam-orders/) * [roygilsing](https://wordpress.org/support/users/roygilsing/) * (@roygilsing) * [3 years, 8 months ago](https://wordpress.org/support/topic/fake-woocommerce-spam-orders/#post-16275501) * Thanks for replying to me so quickly. I appreciate you taking the time. In the meantime I have installed the reCaptcha for Woocommerce and that seems to help already. No new fake orders since then. I hope that solves it. If not I will also install the anti-fraud plug-in. I discovered these fake orders are called Card Testing Attacks and a quick search offered me these solutions as well. * Best, Roy * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Fake Woocommerce Spam Orders](https://wordpress.org/support/topic/fake-woocommerce-spam-orders/) * [roygilsing](https://wordpress.org/support/users/roygilsing/) * (@roygilsing) * [3 years, 8 months ago](https://wordpress.org/support/topic/fake-woocommerce-spam-orders/#post-16274992) * Hi dadadmin, * Did you manage to solve this issue? I’m experiencing the same problem today and it’s driving me crazy. I tried to alter the product permalink (each order was the same product) which didn’t help, then I changed the part to out of stock, but now the orders are placed with a different product. All post addresses are the same: 99 Wall Street in NY. All emails and names are gmail addresses. * Roy * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Hummingbird Performance - Cache & Page Speed Optimization for Core Web Vitals | Critical CSS | Minify CSS | Defer CSS Javascript | CDN] Hummingbird redirecting to malicious site](https://wordpress.org/support/topic/hummingbird-redirecting-to-malicious-site/) * [roygilsing](https://wordpress.org/support/users/roygilsing/) * (@roygilsing) * [4 years, 11 months ago](https://wordpress.org/support/topic/hummingbird-redirecting-to-malicious-site/#post-14820310) * Hi [@tiagoacc](https://wordpress.org/support/users/tiagoacc/), * That’s it! I found the malware in the same location! I used Malcare to detect it and to clean it. * Roy * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Hummingbird Performance - Cache & Page Speed Optimization for Core Web Vitals | Critical CSS | Minify CSS | Defer CSS Javascript | CDN] Hummingbird redirecting to malicious site](https://wordpress.org/support/topic/hummingbird-redirecting-to-malicious-site/) * [roygilsing](https://wordpress.org/support/users/roygilsing/) * (@roygilsing) * [4 years, 11 months ago](https://wordpress.org/support/topic/hummingbird-redirecting-to-malicious-site/#post-14817626) * Hi, * I’m experiencing the same redirect, but I don’t have the Hummingbird plugin installed. Both me as my clients (I have a webshop) visiting the site are experiencing this malicious redirect. I’m not a coder either and to find the security breach I have no idea. The issue is occasionally, not all the time and the website it’s trying to reach is not found. But for me and my clients this is extremely annoying! * Roy * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Participants Database] edit participant not functioning](https://wordpress.org/support/topic/edit-participant-not-functioning/) * Thread Starter [roygilsing](https://wordpress.org/support/users/roygilsing/) * (@roygilsing) * [11 years ago](https://wordpress.org/support/topic/edit-participant-not-functioning/#post-6348396) * Yes! That was it! Strange how this problem came into existence. Maybe I’ve added those parentheses afterwards and haven’t been able to use the edit function ever since. Thanks. Roy Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/users/roygilsing/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/roygilsing/replies/page/2/?output_format=md)