Title: roxybelle's Replies | WordPress.org --- # roxybelle [ ](https://wordpress.org/support/users/roxybelle/) * [Profile](https://wordpress.org/support/users/roxybelle/) * [Topics Started](https://wordpress.org/support/users/roxybelle/topics/) * [Replies Created](https://wordpress.org/support/users/roxybelle/replies/) * [Reviews Written](https://wordpress.org/support/users/roxybelle/reviews/) * [Topics Replied To](https://wordpress.org/support/users/roxybelle/replied-to/) * [Engagements](https://wordpress.org/support/users/roxybelle/engagements/) * [Favorites](https://wordpress.org/support/users/roxybelle/favorites/) Search replies: ## Forum Replies Created Viewing 2 replies - 1 through 2 (of 2 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP Chat App] The plugin does not activate in version 3.7.3 free](https://wordpress.org/support/topic/the-plugin-does-not-activate-in-version-3-7-3-free/) * Thread Starter [roxybelle](https://wordpress.org/support/users/roxybelle/) * (@roxybelle) * [10 months ago](https://wordpress.org/support/topic/the-plugin-does-not-activate-in-version-3-7-3-free/#post-18605706) * Hi, I’ve already received a critical error from three websites with the same plugin due to the WP Chat App plugin. Finally, I’m including the logs from the last website: panacontrol.com and omegapanama.com. There’s no trigger; the plugin simply can’t start and creates a conflict.Here’s the email I received when the plugin fails: * ```wp-block-code Hi!WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automatic email.In this case, WordPress has detected an error with one of your plugins, WP Chat App.First, visit your website (https://omegapanama.com/) and review any visible issues. Next, visit the page where the error was captured (https://omegapanama.com/wp-admin/) and review any visible issues.Please contact your hosting provider for help investigating this issue further.If your site appears broken and you can't access your dashboard normally, WordPress has a special "recovery mode." This allows you to safely access your dashboard and continue investigating.https://omegapanama.com/wp………..To keep your site safe, this link will expire in 1 day. Don't worry, though; a new link will be emailed to you if the error occurs again after it expires.When searching for help with this issue, you may be asked for some of the following information:WordPress version 6.8.2Active theme: Astra (version 4.11.9)Current plugin: WP Chat App (version 3.7.3)PHP version 8.1.31 Error DetailsAn E_ERROR error occurred on line 86 of /home/omegapan/public_html/wp-content/plugins/wp-whatsapp/whatsapp.php. Error message: Uncaught Error: Class "NTA_WhatsApp\Settings" not found in /home/omegapan/public_html/wp-content/plugins/wp-whatsapp/whatsapp.php:86Stack trace: 0 /home/omegapan/public_html/wp-includes/class-wp-hook.php(324): NTA_WhatsApp\init() 1 /home/omegapan/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() 2 /home/omegapan/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() 3 /home/omegapan/public_html/wp-settings.php(578): do_action() 4 /home/omegapan/public_html/wp-config.php(101): require_once('…') 5 /home/omegapan/public_html/wp-load.php(50): require_once('…') 6 /home/omegapan/public_html/wp-admin/admin.php(35): require_once('…') 7 /home/omegapan/public_html/wp-admin/index.php(10): require_once('…') 8 {main}thrown ``` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP Chat App] The plugin does not activate in version 3.7.3 free](https://wordpress.org/support/topic/the-plugin-does-not-activate-in-version-3-7-3-free/) * Thread Starter [roxybelle](https://wordpress.org/support/users/roxybelle/) * (@roxybelle) * [10 months ago](https://wordpress.org/support/topic/the-plugin-does-not-activate-in-version-3-7-3-free/#post-18604044) * Hello! WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site and notifies you with this automatic email.In this case, WordPress has detected an error with one of your plugins, WP Chat App.First, visit your website (_[ redundant link deleted ]_) and review any visible issues. Next, visit the page where the error was captured (/wp-login.php) and review any visible issues.Please contact your hosting provider for help investigating this issue further.If your site appears broken and you can’t access your dashboard normally, WordPress has a special “recovery mode.” This allows you to safely access your dashboard and continue investigating.`https://resonanciamagneticapty. com/wp-login.php?action=enter_recovery_mode&rm_token=BzCBJPJnl5ebwIUTPooHnH&rm_key =xxxxxxxxxxxxxxxxxxxxxx`To keep your site secure, this link will expire in 1 day. Don’t worry, a new link will still be emailed to you if the error occurs again after it expires.When seeking help with this issue, you may be asked for some of the following information:`WordPress version 6.8.2Active theme: Medidove Child (version 2.0.4)Current plugin: WP Chat App (version 3.7.3)PHP version 8.1.31 Error DetailsAn E_ERROR error occurred on line 86 of /home/resonanc/public_html/ wp-content/plugins/wp-whatsapp/whatsapp.php. Error message: Uncaught Error: Class" NTA_WhatsApp\Settings" not found in /home/resonanc/public_html/wp-content/plugins/ wp-whatsapp/whatsapp.php:86Stack trace: 0 /home/resonanc/public_html/wp-includes/ class-wp-hook.php(324): NTA_WhatsApp\init() 1 /home/resonanc/public_html/wp-includes/ class-wp-hook.php(348): WP_Hook->apply_filters() 2 /home/resonanc/public_html/ wp-includes/plugin.php(517): WP_Hook->do_action() 3 /home/resonanc/public_html/ wp-settings.php(578): do_action() 4 /home/resonanc/public_html/wp-config.php( 81): require_once('…') 5 /home/resonanc/public_html/wp-load.php(50): require_once('…') 6 /home/resonanc/public_html/wp-login.php(12): require('…') 7 {main}thrown * ![](https://i0.wp.com/resonanciamagneticapty.com/wp-content/uploads/2025/08/Captura- de-pantalla-2025-08-18-a-las-2.06.14-p.-m.jpg?ssl=1) * ![](https://i0.wp.com/resonanciamagneticapty.com/wp-content/uploads/2025/08/Captura- de-pantalla-2025-08-18-a-las-2.06.49-p.-m.jpg?ssl=1) * I had to deactivate the plugin because it doesn’t start by putting WordPress in recovery mode. Unfortunately, I didn’t take a screenshot. Viewing 2 replies - 1 through 2 (of 2 total)