Title: rossagrant's Replies | WordPress.org --- # rossagrant [ ](https://wordpress.org/support/users/rossagrant/) * [Profile](https://wordpress.org/support/users/rossagrant/) * [Topics Started](https://wordpress.org/support/users/rossagrant/topics/) * [Replies Created](https://wordpress.org/support/users/rossagrant/replies/) * [Reviews Written](https://wordpress.org/support/users/rossagrant/reviews/) * [Topics Replied To](https://wordpress.org/support/users/rossagrant/replied-to/) * [Engagements](https://wordpress.org/support/users/rossagrant/engagements/) * [Favorites](https://wordpress.org/support/users/rossagrant/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 115 total) 1 [2](https://wordpress.org/support/users/rossagrant/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/rossagrant/replies/page/3/?output_format=md)… [6](https://wordpress.org/support/users/rossagrant/replies/page/6/?output_format=md) [7](https://wordpress.org/support/users/rossagrant/replies/page/7/?output_format=md) [8](https://wordpress.org/support/users/rossagrant/replies/page/8/?output_format=md) [→](https://wordpress.org/support/users/rossagrant/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin] Latest version breaks Sumo’s Google Analyticator plugin (200k+ installs)](https://wordpress.org/support/topic/latest-version-breaks-sumos-google-analyticator-plugin-200k-installs/) * Thread Starter [rossagrant](https://wordpress.org/support/users/rossagrant/) * (@rossagrant) * [8 years, 1 month ago](https://wordpress.org/support/topic/latest-version-breaks-sumos-google-analyticator-plugin-200k-installs/#post-10466139) * Great news [@slaffik](https://wordpress.org/support/users/slaffik/) – sorry I didn’t post a screenshot – I’ve been away from my computer the last few hours. * Happy to wait for the next release, if you say it’s all good. * REALLY do appreciate the hard work you put into SMTP Mail – it’s such a GREAT plugin – THANK YOU! 🙂 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin] Latest version breaks Sumo’s Google Analyticator plugin (200k+ installs)](https://wordpress.org/support/topic/latest-version-breaks-sumos-google-analyticator-plugin-200k-installs/) * Thread Starter [rossagrant](https://wordpress.org/support/users/rossagrant/) * (@rossagrant) * [8 years, 1 month ago](https://wordpress.org/support/topic/latest-version-breaks-sumos-google-analyticator-plugin-200k-installs/#post-10463044) * Thanks [@slaffik](https://wordpress.org/support/users/slaffik/)! * I’ve just tried to unzip the folder after downloading it, and I’m getting some issues saying I don’t have permission. * Any idea why? * It won’t let me FTP it either. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Export Personal Data Email Not Sending – (Not Found)?](https://wordpress.org/support/topic/export-personal-data-email-not-sending-not-found/) * Thread Starter [rossagrant](https://wordpress.org/support/users/rossagrant/) * (@rossagrant) * [8 years, 2 months ago](https://wordpress.org/support/topic/export-personal-data-email-not-sending-not-found/#post-10322426) * Just tested this theory out with another large publisher account on my site. * This account is not an admin, but has authored 500 posts. * Again the email times out with a 404 after the 5th call to admin-ajax.php. * The 6th call fails, which makes me think it’s some kind of firewall/ security issue. * Would love to hear if anyone has any ideas on this. * [@nickcadsoftuk](https://wordpress.org/support/users/nickcadsoftuk/) – check your JS console, and see if you get the same thing. * Ross 🙂 * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Export Personal Data Email Not Sending – (Not Found)?](https://wordpress.org/support/topic/export-personal-data-email-not-sending-not-found/) * Thread Starter [rossagrant](https://wordpress.org/support/users/rossagrant/) * (@rossagrant) * [8 years, 2 months ago](https://wordpress.org/support/topic/export-personal-data-email-not-sending-not-found/#post-10322385) * Thanks for this [@allendav](https://wordpress.org/support/users/allendav/)! * So I can see lots of calls to admin-ajax.php – and the 6th call to this hits a 404. * Now it’s not telling me what it’s trying to grab at this point – but the first 5 requests to admin-ajax.php get a 200 response, just fine. * The 6th gets this 404. * Are there any security processes in place that would stop more than 5 requests to admin-ajax.php from being made? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[GDPR] Tracking the consent](https://wordpress.org/support/topic/tracking-the-consent/) * [rossagrant](https://wordpress.org/support/users/rossagrant/) * (@rossagrant) * [8 years, 2 months ago](https://wordpress.org/support/topic/tracking-the-consent/#post-10322217) * Click on GDPR —> Tools —> Audit Logs * Then paste the email address of the registered user. 🙂 - This reply was modified 8 years, 2 months ago by [rossagrant](https://wordpress.org/support/users/rossagrant/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[GDPR] Privacy Policy change NOT triggering reconsent in 2.0.1](https://wordpress.org/support/topic/privacy-policy-change-not-triggering-reconsent-in-2-0-1/) * Thread Starter [rossagrant](https://wordpress.org/support/users/rossagrant/) * (@rossagrant) * [8 years, 2 months ago](https://wordpress.org/support/topic/privacy-policy-change-not-triggering-reconsent-in-2-0-1/#post-10322039) * Tested this again, and I am now seeing an audit entry to say: * ‘Privacy Policy has been updated. Removing the Privacy Policy consent and requesting new consent.’ * BUT… no entry is being created when the new policy has been accepted by the user. * Hopefully we can get this fixed up today. * Really appreciate it. * Ross 🙂 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[GDPR] Privacy Policy change NOT triggering reconsent in 2.0.1](https://wordpress.org/support/topic/privacy-policy-change-not-triggering-reconsent-in-2-0-1/) * Thread Starter [rossagrant](https://wordpress.org/support/users/rossagrant/) * (@rossagrant) * [8 years, 2 months ago](https://wordpress.org/support/topic/privacy-policy-change-not-triggering-reconsent-in-2-0-1/#post-10321386) * [@fclaussen](https://wordpress.org/support/users/fclaussen/) – I’ve updated to 2.02 and the privacy bar now loads upon asking for reconsent – BUT… the consent is not logged in the audit log. * It does show as privacy consent being given in the list of users in the ‘User’s” screen in the WP dashboard though. * So, I’m guessing there is still a small bug with the audit log. * Let me know when you’d like me to test it again. * Thanks so much for all you are doing. * Ross 🙂 * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Export Personal Data Email Not Sending – (Not Found)?](https://wordpress.org/support/topic/export-personal-data-email-not-sending-not-found/) * Thread Starter [rossagrant](https://wordpress.org/support/users/rossagrant/) * (@rossagrant) * [8 years, 2 months ago](https://wordpress.org/support/topic/export-personal-data-email-not-sending-not-found/#post-10315247) * It’s really odd, because I have a replica of this site, as a staging site. * The admin account on that site exports just fine. * It’s only the admin account on the production site, which is having this issue. * Both are running the same plugins. The only obvious difference is the size of the data that would be exported on production, compared to staging. * Will do some more digging and report back! * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Export Personal Data Email Not Sending – (Not Found)?](https://wordpress.org/support/topic/export-personal-data-email-not-sending-not-found/) * Thread Starter [rossagrant](https://wordpress.org/support/users/rossagrant/) * (@rossagrant) * [8 years, 2 months ago](https://wordpress.org/support/topic/export-personal-data-email-not-sending-not-found/#post-10315175) * [@iandunn](https://wordpress.org/support/users/iandunn/) – no, and if I manually go to that URL, it exists just fine. * It’s all a bit bizarre. * Anything else I could look into? * All other exports seem to be working – just not this admin account. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Export Personal Data Email Not Sending – (Not Found)?](https://wordpress.org/support/topic/export-personal-data-email-not-sending-not-found/) * Thread Starter [rossagrant](https://wordpress.org/support/users/rossagrant/) * (@rossagrant) * [8 years, 2 months ago](https://wordpress.org/support/topic/export-personal-data-email-not-sending-not-found/#post-10314575) * Hi [@iandunn](https://wordpress.org/support/users/iandunn/), * Thanks so much for the reply. * Absolutely nothing showing in the php error log, but here’s a dump of the console. * It’s over my head really – but something is causing this to throw a 404. * Like I say, this is a very large admin account – sites I run with smaller ones and less data don’t have an issue. * Nothing is hanging though – it’s not timing out or running out of memory by the looks of things. This error is thrown pretty quickly – and I’m on a dedicated server with plenty of overhead. * Have a look and let me know if you have any ideas. * Thanks 🙂 * MIGRATE: Migrate is installed, version 1.4.1 * load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget, jquery-ui-position,underscore,wp-util,jquery-ui-core,jquery-ui-mouse,jquery-ui& load[]=-sortable,jquery-ui-tooltip&ver=0bb369e50b2a708efc8a7b691b3cdf8c:4 * POST [https://www.mysite.com/wp-admin/admin-ajax.php](https://www.mysite.com/wp-admin/admin-ajax.php) 404 (Not Found) * send @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui- widget,jquery-ui-position,underscore,wp-util,jquery-ui-core,jquery-ui-mouse,jquery- ui&load[]=-sortable,jquery-ui-tooltip&ver=0bb369e50b2a708efc8a7b691b3cdf8c:4 ajax @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui- widget,jquery-ui-position,underscore,wp-util,jquery-ui-core,jquery-ui-mouse,jquery- 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load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget, jquery-ui-position,underscore,wp-util,jquery-ui-core,jquery-ui-mouse,jquery-ui& load[]=-sortable,jquery-ui-tooltip&ver=0bb369e50b2a708efc8a7b691b3cdf8c:4 XMLHttpRequest. send (async) send @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils, jquery-ui-widget,jquery-ui-position,underscore,wp-util,jquery-ui-core,jquery- ui-mouse,jquery-ui&load[]=-sortable,jquery-ui-tooltip&ver=0bb369e50b2a708efc8a7b691b3cdf8c: 4 ajax @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery- ui-widget,jquery-ui-position,underscore,wp-util,jquery-ui-core,jquery-ui-mouse, jquery-ui&load[]=-sortable,jquery-ui-tooltip&ver=0bb369e50b2a708efc8a7b691b3cdf8c: 4 i @ load-scripts.php?c=1&load[]=hoverIntent,common,admin-bar,wp-pointer,svg- painter,heartbeat,wp-auth-check,thickbox,xfn&ver=0bb369e50b2a708efc8a7b691b3cdf8c: 587 (anonymous) @ load-scripts.php?c=1&load[]=hoverIntent,common,admin-bar,wp- 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load[]=-sortable,jquery-ui-tooltip&ver=0bb369e50b2a708efc8a7b691b3cdf8c:4 XMLHttpRequest. send (async) send @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils, jquery-ui-widget,jquery-ui-position,underscore,wp-util,jquery-ui-core,jquery- ui-mouse,jquery-ui&load[]=-sortable,jquery-ui-tooltip&ver=0bb369e50b2a708efc8a7b691b3cdf8c: 4 ajax @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery- ui-widget,jquery-ui-position,underscore,wp-util,jquery-ui-core,jquery-ui-mouse, jquery-ui&load[]=-sortable,jquery-ui-tooltip&ver=0bb369e50b2a708efc8a7b691b3cdf8c: 4 i @ load-scripts.php?c=1&load[]=hoverIntent,common,admin-bar,wp-pointer,svg- painter,heartbeat,wp-auth-check,thickbox,xfn&ver=0bb369e50b2a708efc8a7b691b3cdf8c: 587 (anonymous) @ load-scripts.php?c=1&load[]=hoverIntent,common,admin-bar,wp- pointer,svg-painter,heartbeat,wp-auth-check,thickbox,xfn&ver=0bb369e50b2a708efc8a7b691b3cdf8c: 587 i @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui- widget,jquery-ui-position,underscore,wp-util,jquery-ui-core,jquery-ui-mouse,jquery- ui&load[]=-sortable,jquery-ui-tooltip&ver=0bb369e50b2a708efc8a7b691b3cdf8c:2 fireWith @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery- ui-widget,jquery-ui-position,underscore,wp-util,jquery-ui-core,jquery-ui-mouse, jquery-ui&load[]=-sortable,jquery-ui-tooltip&ver=0bb369e50b2a708efc8a7b691b3cdf8c: 2 y @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui- widget,jquery-ui-position,underscore,wp-util,jquery-ui-core,jquery-ui-mouse,jquery- ui&load[]=-sortable,jquery-ui-tooltip&ver=0bb369e50b2a708efc8a7b691b3cdf8c:4 c @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget, jquery-ui-position,underscore,wp-util,jquery-ui-core,jquery-ui-mouse,jquery-ui& load[]=-sortable,jquery-ui-tooltip&ver=0bb369e50b2a708efc8a7b691b3cdf8c:4 XMLHttpRequest. send (async) send @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils, jquery-ui-widget,jquery-ui-position,underscore,wp-util,jquery-ui-core,jquery- ui-mouse,jquery-ui&load[]=-sortable,jquery-ui-tooltip&ver=0bb369e50b2a708efc8a7b691b3cdf8c: 4 ajax @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery- ui-widget,jquery-ui-position,underscore,wp-util,jquery-ui-core,jquery-ui-mouse, jquery-ui&load[]=-sortable,jquery-ui-tooltip&ver=0bb369e50b2a708efc8a7b691b3cdf8c: 4 i @ load-scripts.php?c=1&load[]=hoverIntent,common,admin-bar,wp-pointer,svg- painter,heartbeat,wp-auth-check,thickbox,xfn&ver=0bb369e50b2a708efc8a7b691b3cdf8c: 587 (anonymous) @ load-scripts.php?c=1&load[]=hoverIntent,common,admin-bar,wp- pointer,svg-painter,heartbeat,wp-auth-check,thickbox,xfn&ver=0bb369e50b2a708efc8a7b691b3cdf8c: 587 i @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui- widget,jquery-ui-position,underscore,wp-util,jquery-ui-core,jquery-ui-mouse,jquery- ui&load[]=-sortable,jquery-ui-tooltip&ver=0bb369e50b2a708efc8a7b691b3cdf8c:2 fireWith @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery- ui-widget,jquery-ui-position,underscore,wp-util,jquery-ui-core,jquery-ui-mouse, jquery-ui&load[]=-sortable,jquery-ui-tooltip&ver=0bb369e50b2a708efc8a7b691b3cdf8c: 2 y @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui- widget,jquery-ui-position,underscore,wp-util,jquery-ui-core,jquery-ui-mouse,jquery- ui&load[]=-sortable,jquery-ui-tooltip&ver=0bb369e50b2a708efc8a7b691b3cdf8c:4 c @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget, jquery-ui-position,underscore,wp-util,jquery-ui-core,jquery-ui-mouse,jquery-ui& load[]=-sortable,jquery-ui-tooltip&ver=0bb369e50b2a708efc8a7b691b3cdf8c:4 XMLHttpRequest. send (async) send @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils, jquery-ui-widget,jquery-ui-position,underscore,wp-util,jquery-ui-core,jquery- ui-mouse,jquery-ui&load[]=-sortable,jquery-ui-tooltip&ver=0bb369e50b2a708efc8a7b691b3cdf8c: 4 ajax @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery- ui-widget,jquery-ui-position,underscore,wp-util,jquery-ui-core,jquery-ui-mouse, jquery-ui&load[]=-sortable,jquery-ui-tooltip&ver=0bb369e50b2a708efc8a7b691b3cdf8c: 4 i @ load-scripts.php?c=1&load[]=hoverIntent,common,admin-bar,wp-pointer,svg- painter,heartbeat,wp-auth-check,thickbox,xfn&ver=0bb369e50b2a708efc8a7b691b3cdf8c: 587 (anonymous) @ load-scripts.php?c=1&load[]=hoverIntent,common,admin-bar,wp- pointer,svg-painter,heartbeat,wp-auth-check,thickbox,xfn&ver=0bb369e50b2a708efc8a7b691b3cdf8c: 587 dispatch @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery- ui-widget,jquery-ui-position,underscore,wp-util,jquery-ui-core,jquery-ui-mouse, jquery-ui&load[]=-sortable,jquery-ui-tooltip&ver=0bb369e50b2a708efc8a7b691b3cdf8c: 3 r.handle @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery- ui-widget,jquery-ui-position,underscore,wp-util,jquery-ui-core,jquery-ui-mouse, jquery-ui&load[]=-sortable,jquery-ui-tooltip&ver=0bb369e50b2a708efc8a7b691b3cdf8c: 3 * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Export Personal Data Email Not Sending – (Not Found)?](https://wordpress.org/support/topic/export-personal-data-email-not-sending-not-found/) * Thread Starter [rossagrant](https://wordpress.org/support/users/rossagrant/) * (@rossagrant) * [8 years, 3 months ago](https://wordpress.org/support/topic/export-personal-data-email-not-sending-not-found/#post-10296537) * [@pidengmor](https://wordpress.org/support/users/pidengmor/) – it’s just an export I’m trying, not an erase. * Works for admins on my smaller sites. * This is a big site where it’s failing though – with thousands of pages etc. * Wondered if the size of the export was causing a failure? * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[GDPR] Working – but not quite polished yet](https://wordpress.org/support/topic/ugly-privacy-policy-overlay/) * [rossagrant](https://wordpress.org/support/users/rossagrant/) * (@rossagrant) * [8 years, 3 months ago](https://wordpress.org/support/topic/ugly-privacy-policy-overlay/#post-10296094) * [@pinchies](https://wordpress.org/support/users/pinchies/) – you will have seen the overlay as you were probably logged in as admin, installed the plugin and then visited a page on the front end. * The policy shows as you hadn’t already accepted the terms, as your admin account was created BEFORE you installed the plugin. * Once accepted, you won’t see it again unless the policy is edited and the reconsent button pressed. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[GDPR] Working – but not quite polished yet](https://wordpress.org/support/topic/ugly-privacy-policy-overlay/) * [rossagrant](https://wordpress.org/support/users/rossagrant/) * (@rossagrant) * [8 years, 3 months ago](https://wordpress.org/support/topic/ugly-privacy-policy-overlay/#post-10295971) * I don’t think the overlay looks ugly at all. * It’s basic, but with my theme, it looks just fine. * It’s functional and does exactly what it needs to. * Look forward to seeing V2.0 though. * This plugin is making GDPR compliance very easy! * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [GDPR On Registration Page](https://wordpress.org/support/topic/gdpr-on-registration-page/) * [rossagrant](https://wordpress.org/support/users/rossagrant/) * (@rossagrant) * [8 years, 3 months ago](https://wordpress.org/support/topic/gdpr-on-registration-page/#post-10295026) * This plugin is brilliant for achieving consent tick boxes and lots more. * Tried it today, all seems very solid and well supported. * [https://wordpress.org/plugins/gdpr/](https://wordpress.org/plugins/gdpr/) * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [GDPR On Registration Page](https://wordpress.org/support/topic/gdpr-on-registration-page/) * [rossagrant](https://wordpress.org/support/users/rossagrant/) * (@rossagrant) * [8 years, 3 months ago](https://wordpress.org/support/topic/gdpr-on-registration-page/#post-10294347) * Yeah, I’d love to see this implemented into WP core too. * I’d like to place a tick box, to allow people to consent to the privacy policy and join my email list. * If this isn’t currently planned, does anyone know of the best terms of service plugin to achieve this. I’ve had a quick look, but many seem pretty old and possibly abandoned now. * Thanks. Viewing 15 replies - 1 through 15 (of 115 total) 1 [2](https://wordpress.org/support/users/rossagrant/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/rossagrant/replies/page/3/?output_format=md)… [6](https://wordpress.org/support/users/rossagrant/replies/page/6/?output_format=md) [7](https://wordpress.org/support/users/rossagrant/replies/page/7/?output_format=md) [8](https://wordpress.org/support/users/rossagrant/replies/page/8/?output_format=md) [→](https://wordpress.org/support/users/rossagrant/replies/page/2/?output_format=md)