roshni07
Forum Replies Created
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Hello @loopforever,
1. You can try the simple CSS on your theme additional CSS section o hide the option:
div#edit-slug-box { display: none !important; }
2.I did not get your query related to the customer email. Can you please help me with some detailed explanation so that I can understand better and help you with proper guidance? I will look forward to your response
Regards
`Hello @fabriciobarros10,
I am sorry to inform you that, right now Dokan isn’t offering any default option which will allow you to set minimum order but the vendor can set minimum order amount to offer a discount, and here is the doc with detail.
Still, if you need the minimum order option any way you will be needing some customization to achieve your requirement.
Regards 🙂
Hello @mosafer91,
Multiple time slot for store opening and close is not included while the feature was created. However, we have marked this feature and shared it with our developers. Hopefully our development team will work on this enhancement and include multiple time slot in near future
The plugin you mentioned should work fine with Dokan. For more details you can consult with the plugin provider of WooWallet
Thank you 🙂
Hello,
I am afraid to inform you that the Vendor profile on the backend is not a regular PHP file. It has been developed with advanced Vue.js and the file is not editable for now. For that reason, you won’t be able to modify this part through child-theme or action/hook.
Thank you for understanding 🙂
Hello @aaronbennett2097,
I am so sorry to say that the WooSidebar is not officially integrated with Dokan so to make it work with Dokan you will need proper integration.
Dokan single store page is a template file coming from Dokan with custom rewrite rules.
Let me know if you need more information I can help you with 🙂
Hello @cliqueradar,
It seems like you are trying to modify the incorrect file. The registration form can be modified to add a custom field. Modification is required on the file :
/wp-content/plugins/dokan-lite/templates/global/seller-registration-form.phpYou can use the mentioned Plugin that is custom-built for the purpose:
I hope this will help you with the requirement you have. Let me know if you have further queries : )
Best Regards.
Hello @adultb2b,
I am so sorry to hear about the issue. It should not be happening if the dashboard page is set properly. If yes and the issue remains, then we may need to run some further tests to figure out what may have gone wrong.
Please check conflict with the theme using a default WordPress theme. If the issue is still there, let us know
Best Regards
Hello @celsomarino,
I am afraid the Dokan shipping is based on the WooCommerce shipping so you are unable to hide the option. Also, shipping is not available on the free version of the plugin, In case you have further queries related to such a feature please contact through the website
Thank you 🙂
Hello @pixeljack,
Thank you so much for your amazing review. We try our best to help our users in the best possible way. SUch reviews encourage us to work even harder.
We are grateful to you for sharing your kind and honest review 🙂
Hello,
I can understand the way you feel. But try to understand that we have a lot of users and all of the users have custom requirements. It is quite impossible for us to provide a custom solution to 60k+ users. That is why we have the support policy that we maintain. Also, the shortcode you mentioned is not included on the Dokan end. It can be an enhancement in the future but if something is not included on our plugin end, it requires modification on the coding end to achieve it. I have already shared your idea with the developers but it may take some time to include some new features
I have checked on our ticket system and got one ticket of yours that was replied to from our end. So there is a possibility we have not received your new ticket. If you can please share the ticket number you are talking about I will make sure you get a response.
As for the wallet plugin, you need to make sure that the plugin you are using is properly integrated with Dokan and its refund structure. Dokan does not have any default wallet feature so if you are using a third-party plugin you need to consult with the plugin provider about this issue and only the plugin provider will be able to help you with such a case. We can help you with any default feature and functionality-related issue with our plugin Dokan. All our tickets are replied to within 24 hours. In case you are not getting a response you can reply back to your ticket.
Regards
Hello @gobonyo74,
We are really sorry to hear about your experience. We can understand that the elementor module we have has a bit limited feature but we have mentioned it in detail in the advertisement. We did no such marketing mentioning that the module works on all pages.
However, we are also glad to inform you that we have already started our enhancement work where we are trying to make our plugin compatible with Elementor as much as possible so that Dokan elements on the Single Product page can be easily modified using the Elementor plugin without any issue. This is taking us some time but we are heading to achieve this.
When it comes to our Dokan shortcode list, we know that there are rooms for improvements and we are looking forward to more enhancement work this year.
The support can help you with any default feature and functionality. If there is an issue with such a feature we can help. Unfortunately, the support policy does not offer any custom requirement or a feature that is not included in the plugin.Finally, we will try to include more compatibility with Elementor in the future. For now, you can use the Elementor to design any WordPress page and Elementor module for the Dokan store page. The rest of the page that has Doakn shortcodes, will not allow you to design with elementor But we will improve such functionality in future
Thank you
Hello @carlorca,
Your review made us very sad. We have stated our pricing page with detailed clarification. I am not sure if that has anything to do with the plugin default feature that is not satisfying for you. The feature we promised are all included and dependency is clearly mentioned.
Please let us know if you have shared a review for any feature that is not working or you are having an issue with. We will make sure you get a proper solution from us.
Thank you
Hello, @refluxcomponents,
Yes the module is still available. Unfortunately, the forum rule does not allow me to discuss the paid feature in this section. So if you need further information please contact through website
Best Regards 🙂
Hello,
Thank you so much for your supportive review 🙂
Good Day