Title: Roee's Replies | WordPress.org

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# Roee

  [  ](https://wordpress.org/support/users/roeespotim/)

 *   [Profile](https://wordpress.org/support/users/roeespotim/)
 *   [Topics Started](https://wordpress.org/support/users/roeespotim/topics/)
 *   [Replies Created](https://wordpress.org/support/users/roeespotim/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/roeespotim/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/roeespotim/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/roeespotim/engagements/)
 *   [Favorites](https://wordpress.org/support/users/roeespotim/favorites/)

 Search replies:

## Forum Replies Created

Viewing 3 replies - 1 through 3 (of 3 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Spot.IM Comments] Invalid SSL certificate of *.spot.im](https://wordpress.org/support/topic/invalid-ssl-certificate-of-spot-im/)
 *  [Roee](https://wordpress.org/support/users/roeespotim/)
 * (@roeespotim)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/invalid-ssl-certificate-of-spot-im/#post-8784137)
 * These are great news! Always here to help.
 * Best,
    Roee.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Spot.IM Comments] Invalid SSL certificate of *.spot.im](https://wordpress.org/support/topic/invalid-ssl-certificate-of-spot-im/)
 *  [Roee](https://wordpress.org/support/users/roeespotim/)
 * (@roeespotim)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/invalid-ssl-certificate-of-spot-im/#post-8782338)
 * Hey Takahashi,
 * This is Roee from Spot.IM here. Thanks for reaching out and letting us know.
 * We upgraded our infrastructure around that time and unfortunately some users 
   experienced the issue you’re describing.
    The upgrade was completed successfully
   and all got back to normal. Can you please let me know if you still experience
   that?
 * I am deeply sorry for any inconvenience it caused and we will make sure to avoid
   such issues in the future.
 * Thanks,
    Roee.
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[Spot.IM Comments] Good comment system but lacking in key areas](https://wordpress.org/support/topic/good-comment-system-but-lacking-in-key-areas/)
 *  [Roee](https://wordpress.org/support/users/roeespotim/)
 * (@roeespotim)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/good-comment-system-but-lacking-in-key-areas/#post-8117709)
 * Hi Vames, I hope you are well.
    Roee is here from the Spot.IM team 🙂
 * First, we are very happy to have you as one of our partners and look forward 
   to growing your awesome community together!
 * Secondly, I would love to address and elaborate on the issues you mentioned above;
 * Currently, we enable automatic import from Facebook, Disqus, Livefyre and HyperComments.
   The good news is we are currently working on WP import as well which should be
   ready in the next few weeks. I will be happy to touch base with you once it’s
   live. Also, notifications for admins are in our roadmap and following that feedback
   I’ll push this feature up the ladder for you.
 * As for moderation — Spot.IM has a sophisticated and robust moderation system,
   in which Akismet is one of the pre-integrated tools. We also have Google malicious
   links and file detection, Similar Web anti-porn and custom-built pattern recognition
   to keep spammers away and alert you on suspicious behaviour. For fine tuning 
   you can also add restricted words, blacklist user/IP and reply from the moderation
   panel. If you think the system missed detecting spam, please let us know so our
   team can review the issue specifically. I’m also happy to jump on a call with
   you to give you a full overview.
 * Many thanks for taking the time to write your feedback Vames. We constantly work
   on improving our system to give you the best overall experience.
    Please feel
   free to contact us anytime at (love at spot.im) with any questions or additional
   info you need.
 * Thanks,
    Roee.

Viewing 3 replies - 1 through 3 (of 3 total)