Title: Pengyi Wang's Replies | WordPress.org --- # Pengyi Wang [ ](https://wordpress.org/support/users/rocwing/) * [Profile](https://wordpress.org/support/users/rocwing/) * [Topics Started](https://wordpress.org/support/users/rocwing/topics/) * [Replies Created](https://wordpress.org/support/users/rocwing/replies/) * [Reviews Written](https://wordpress.org/support/users/rocwing/reviews/) * [Topics Replied To](https://wordpress.org/support/users/rocwing/replied-to/) * [Engagements](https://wordpress.org/support/users/rocwing/engagements/) * [Favorites](https://wordpress.org/support/users/rocwing/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 34 total) 1 [2](https://wordpress.org/support/users/rocwing/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/rocwing/replies/page/3/?output_format=md) [→](https://wordpress.org/support/users/rocwing/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Square] Does refund feature work?](https://wordpress.org/support/topic/does-refund-feature-work/) * Thread Starter [Pengyi Wang](https://wordpress.org/support/users/rocwing/) * (@rocwing) * [5 years, 10 months ago](https://wordpress.org/support/topic/does-refund-feature-work/#post-12875607) * Hi [@treibalen](https://wordpress.org/support/users/treibalen/) It’s `wc_square_credit_card_charge_captured`, or it will try to void the payment, but it will return an error, something like‘… can’t find trans_id in this location_id…’ * ``` // if captures are supported and the order has an authorized, but not captured charge, void it instead if ( $this->supports_voids() && ! $this->get_capture_handler()->is_order_captured( $order ) ) { return $this->process_void( $order ); } ``` * Pengyi * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Square] Does refund feature work?](https://wordpress.org/support/topic/does-refund-feature-work/) * Thread Starter [Pengyi Wang](https://wordpress.org/support/users/rocwing/) * (@rocwing) * [5 years, 10 months ago](https://wordpress.org/support/topic/does-refund-feature-work/#post-12874217) * Hi [@treibalen](https://wordpress.org/support/users/treibalen/) , * Finally I figured it out! Our orders are placed through WooCommerce APIs, there are three values we need put in meta_data, so Woocommmerce square plugin can use it to refund. * But I believe for the code below: [https://pastebin.com/jc2j0Y2B](https://pastebin.com/jc2j0Y2B) If it can return the real error reason(for example, no trans_id or can’t find transactions etc..), it will be very helpful to troubleshot the issue. * Regards, Pengyi * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Square] Does refund feature work?](https://wordpress.org/support/topic/does-refund-feature-work/) * Thread Starter [Pengyi Wang](https://wordpress.org/support/users/rocwing/) * (@rocwing) * [5 years, 10 months ago](https://wordpress.org/support/topic/does-refund-feature-work/#post-12869502) * Hi [@treibalen](https://wordpress.org/support/users/treibalen/), * Thank you for your help! Re-connect Square doesn’t work, I’ve done that before. I disabled all other plugins on our staging site, it’s still the same issue. We don’t have issues to process the payment, just refund. * Do you mean `500 Internal Server Error` is from Square? Do you know if there is a way I can check on Square to see more details for this request, like logs, so we can know why it’s an error? * Pengyi * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Square] Does refund feature work?](https://wordpress.org/support/topic/does-refund-feature-work/) * Thread Starter [Pengyi Wang](https://wordpress.org/support/users/rocwing/) * (@rocwing) * [5 years, 10 months ago](https://wordpress.org/support/topic/does-refund-feature-work/#post-12869285) * Hi Elvira, * When I enable log, it doesn’t show “Could not find original transaction tender. Please refund this transaction from your Square dashboard” message anymore, but keep show a spin icon. The problem is when I go back to check the order, it show ‘Refunded’. But actually it’s not when I check it on our square dashboard. * I hope it help to troubleshoot the issue. * Thanks, Pengyi * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Square] Does refund feature work?](https://wordpress.org/support/topic/does-refund-feature-work/) * Thread Starter [Pengyi Wang](https://wordpress.org/support/users/rocwing/) * (@rocwing) * [5 years, 10 months ago](https://wordpress.org/support/topic/does-refund-feature-work/#post-12869191) * Hi Elvira, Thank you for your reply! I followed your instructions, here is what I got: [https://pastebin.com/xj8SwyaC](https://pastebin.com/xj8SwyaC) It seems just a 500 error Any advice? * Thank you very much! Pengyi * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[One Page Portfolio] thumb nail sizes are different](https://wordpress.org/support/topic/thumb-nail-sizes-are-different/) * Plugin Author [Pengyi Wang](https://wordpress.org/support/users/rocwing/) * (@rocwing) * [12 years, 11 months ago](https://wordpress.org/support/topic/thumb-nail-sizes-are-different/#post-3738224) * Yes, It’s weird, I’ll check what the problem is. * I haven’t added the lightbox feature, maybe add it on the next release. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[One Page Portfolio] How can I increase number of portfolio items?](https://wordpress.org/support/topic/how-can-i-increase-number-of-portfolio-items/) * Plugin Author [Pengyi Wang](https://wordpress.org/support/users/rocwing/) * (@rocwing) * [12 years, 11 months ago](https://wordpress.org/support/topic/how-can-i-increase-number-of-portfolio-items/#post-3730310) * Hi, * I’ve released a new version to fix this, please update it. * Let me know if you still have problem. * rocwing * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[One Page Portfolio] error on your settings page](https://wordpress.org/support/topic/error-on-your-settings-page/) * Plugin Author [Pengyi Wang](https://wordpress.org/support/users/rocwing/) * (@rocwing) * [12 years, 11 months ago](https://wordpress.org/support/topic/error-on-your-settings-page/#post-3722652) * Hi, sorry for late reply. * I　released a new version to fix the problem, please update it. * Let me know if you have problems. * rocwing * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[One Page Portfolio] How can I increase number of portfolio items?](https://wordpress.org/support/topic/how-can-i-increase-number-of-portfolio-items/) * Plugin Author [Pengyi Wang](https://wordpress.org/support/users/rocwing/) * (@rocwing) * [12 years, 11 months ago](https://wordpress.org/support/topic/how-can-i-increase-number-of-portfolio-items/#post-3730263) * Did you add all your portfolio items to your portfolio category? * Columns display is dynamic, which depends on the width of your page,and you can change the thumbnail sizes to increase the number of columns. * Could you show me your website so I can check whether the number of columns can be changed to 4? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[One Page Portfolio] Change number of columns](https://wordpress.org/support/topic/change-number-of-columns/) * Plugin Author [Pengyi Wang](https://wordpress.org/support/users/rocwing/) * (@rocwing) * [12 years, 11 months ago](https://wordpress.org/support/topic/change-number-of-columns/#post-3728105) * Hi, It’s dynamic, which depends on the width of your page. * Could you show me your website so I can check whether the number of columns can be changed to 4? * Rocwing * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[One Page Portfolio] doesn't work :(](https://wordpress.org/support/topic/doesnt-work-256/) * Plugin Author [Pengyi Wang](https://wordpress.org/support/users/rocwing/) * (@rocwing) * [12 years, 11 months ago](https://wordpress.org/support/topic/doesnt-work-256/#post-3712409) * I have checked it. The javascript and CSS can’t be delivered. It seems conflict with your theme. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[One Page Portfolio] doesn't work :(](https://wordpress.org/support/topic/doesnt-work-256/) * Plugin Author [Pengyi Wang](https://wordpress.org/support/users/rocwing/) * (@rocwing) * [12 years, 11 months ago](https://wordpress.org/support/topic/doesnt-work-256/#post-3712393) * Hi, * I can’t help you if I can’t check your link. * rocwing * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[One Page Portfolio] Tags don't filter when clicked](https://wordpress.org/support/topic/tags-dont-filter-when-clicked/) * Plugin Author [Pengyi Wang](https://wordpress.org/support/users/rocwing/) * (@rocwing) * [12 years, 11 months ago](https://wordpress.org/support/topic/tags-dont-filter-when-clicked/#post-3706357) * Hi, * I have release a new version to fix your problem, please update. * Let me know if you still have problems. * rocwing * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[One Page Portfolio] Create a Portfolio Page](https://wordpress.org/support/topic/create-a-portfolio-page/) * Plugin Author [Pengyi Wang](https://wordpress.org/support/users/rocwing/) * (@rocwing) * [12 years, 11 months ago](https://wordpress.org/support/topic/create-a-portfolio-page/#post-3669832) * Hi, it seems the tags can’t be displayed properly, do you use other tag related plugin? In this case I can’t fix it unless I can debug your website. * rocwing * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[One Page Portfolio] Create a Portfolio Page](https://wordpress.org/support/topic/create-a-portfolio-page/) * Plugin Author [Pengyi Wang](https://wordpress.org/support/users/rocwing/) * (@rocwing) * [12 years, 11 months ago](https://wordpress.org/support/topic/create-a-portfolio-page/#post-3669829) * Hi, I can’t get here, it display “Drastic Design is undergoing extensive development” * rocwing Viewing 15 replies - 1 through 15 (of 34 total) 1 [2](https://wordpress.org/support/users/rocwing/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/rocwing/replies/page/3/?output_format=md) [→](https://wordpress.org/support/users/rocwing/replies/page/2/?output_format=md)