Title: rocketrobin's Replies | WordPress.org --- # rocketrobin [ ](https://wordpress.org/support/users/rocketrobin/) * [Profile](https://wordpress.org/support/users/rocketrobin/) * [Topics Started](https://wordpress.org/support/users/rocketrobin/topics/) * [Replies Created](https://wordpress.org/support/users/rocketrobin/replies/) * [Reviews Written](https://wordpress.org/support/users/rocketrobin/reviews/) * [Topics Replied To](https://wordpress.org/support/users/rocketrobin/replied-to/) * [Engagements](https://wordpress.org/support/users/rocketrobin/engagements/) * [Favorites](https://wordpress.org/support/users/rocketrobin/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 52 total) 1 [2](https://wordpress.org/support/users/rocketrobin/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/rocketrobin/replies/page/3/?output_format=md) [4](https://wordpress.org/support/users/rocketrobin/replies/page/4/?output_format=md) [→](https://wordpress.org/support/users/rocketrobin/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[LiteSpeed Cache] latest update broke my site](https://wordpress.org/support/topic/latest-update-broke-my-site-23/) * Thread Starter [rocketrobin](https://wordpress.org/support/users/rocketrobin/) * (@rocketrobin) * [3 years, 8 months ago](https://wordpress.org/support/topic/latest-update-broke-my-site-23/#post-15992268) * from tech support: “…missing open is due to the LiteSpeed WP Cache plugin. It may not have added the opening tag when writing to the . htaccess file.” In case you cannot locate the bad code… * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Non-static method BackWPup_Admin::admin_css() should not be called statically](https://wordpress.org/support/topic/non-static-method-backwpup_adminadmin_css-should-not-be-called-statically/) * [rocketrobin](https://wordpress.org/support/users/rocketrobin/) * (@rocketrobin) * [5 years, 6 months ago](https://wordpress.org/support/topic/non-static-method-backwpup_adminadmin_css-should-not-be-called-statically/#post-13688553) * Plugin deactivated until solution is found… * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Deprecated PHP warning](https://wordpress.org/support/topic/deprecated-php-warning/) * Thread Starter [rocketrobin](https://wordpress.org/support/users/rocketrobin/) * (@rocketrobin) * [5 years, 6 months ago](https://wordpress.org/support/topic/deprecated-php-warning/#post-13688550) * Plugin deactivated until solution is found… * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Non-static method BackWPup_Admin::admin_css() should not be called statically](https://wordpress.org/support/topic/non-static-method-backwpup_adminadmin_css-should-not-be-called-statically/) * [rocketrobin](https://wordpress.org/support/users/rocketrobin/) * (@rocketrobin) * [5 years, 6 months ago](https://wordpress.org/support/topic/non-static-method-backwpup_adminadmin_css-should-not-be-called-statically/#post-13684862) * Same here: Issue popped up today. Deprecated: media_buttons_context is deprecated since version 3.5.0! Use media_buttons instead. in /home/rocketr6/public_html/ wp-includes/functions.php on line 5152 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Deprecated PHP warning](https://wordpress.org/support/topic/deprecated-php-warning/) * Thread Starter [rocketrobin](https://wordpress.org/support/users/rocketrobin/) * (@rocketrobin) * [5 years, 6 months ago](https://wordpress.org/support/topic/deprecated-php-warning/#post-13684835) * And further error message on product page editor: Deprecated: media_buttons_context is deprecated since version 3.5.0! Use media_buttons instead. in /home/rocketr6/ public_html/wp-includes/functions.php on line 5152 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Child Theme Configurator] flatsome-child/woocommerce/emails/admin-new-order.php](https://wordpress.org/support/topic/flatsome-child-woocommerce-emails-admin-new-order-php/) * Thread Starter [rocketrobin](https://wordpress.org/support/users/rocketrobin/) * (@rocketrobin) * [6 years, 7 months ago](https://wordpress.org/support/topic/flatsome-child-woocommerce-emails-admin-new-order-php/#post-12013857) * Got it to work. It looks like I had copied the woocommerce folder from the main wordpress directory into the wrong child folder. Sorry to trouble you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Child Theme Configurator] flatsome-child/woocommerce/emails/admin-new-order.php](https://wordpress.org/support/topic/flatsome-child-woocommerce-emails-admin-new-order-php/) * Thread Starter [rocketrobin](https://wordpress.org/support/users/rocketrobin/) * (@rocketrobin) * [6 years, 7 months ago](https://wordpress.org/support/topic/flatsome-child-woocommerce-emails-admin-new-order-php/#post-12013797) * Check this out from the Woocommerce Status page: there is only one that is never updated with the Theme update: * Templates Overrides flatsome/woocommerce/archive-product.php, flatsome/woocommerce/ cart/cart-empty.php, flatsome/woocommerce/cart/cart-shipping.php, flatsome/woocommerce/ cart/cart.php, flatsome/woocommerce/checkout/form-checkout.php, flatsome/woocommerce/ checkout/form-coupon.php, flatsome/woocommerce/checkout/terms.php, flatsome/woocommerce/ checkout/thankyou.php, flatsome/woocommerce/content-product.php, flatsome/woocommerce/ content-product_cat.php, flatsome/woocommerce/content-single-product.php, flatsome/ woocommerce/content-widget-product.php, * flatsome-child/woocommerce/emails/admin-new-order.php version 2.0.0 is out of date. The core version is 3.7.0, * /home/rocketr6/public_html/wp-content/plugins/yith-woocommerce-email-templates- premium/templates/emails/woocommerce2.5/emails/email-footer.php, /home/rocketr6/ public_html/wp-content/plugins/yith-woocommerce-email-templates-premium/templates/ emails/woocommerce2.5/emails/email-header.php, /home/rocketr6/public_html/wp- content/plugins/yith-woocommerce-email-templates-premium/templates/emails/woocommerce3.7/ emails/email-order-details.php, /home/rocketr6/public_html/wp-content/plugins/ yith-woocommerce-email-templates-premium/templates/emails/woocommerce3.7/emails/ email-order-items.php, /home/rocketr6/public_html/wp-content/plugins/yith-woocommerce- email-templates-premium/templates/emails/woocommerce2.5/emails/email-styles.php, flatsome/woocommerce/global/breadcrumb.php, flatsome/woocommerce/global/quantity- input.php, flatsome/woocommerce/global/wrapper-end.php, flatsome/woocommerce/ global/wrapper-start.php, flatsome/woocommerce/loop/loop-end.php, flatsome/woocommerce/ loop/loop-start.php, flatsome/woocommerce/loop/pagination.php, flatsome/woocommerce/ loop/result-count.php, flatsome/woocommerce/loop/sale-flash.php, flatsome/woocommerce/ myaccount/form-login.php, flatsome/woocommerce/myaccount/navigation.php, flatsome/ woocommerce/notices/error.php, flatsome/woocommerce/notices/notice.php, flatsome/ woocommerce/notices/success.php, flatsome/woocommerce/product-searchform.php, flatsome/woocommerce/single-product/photoswipe.php, flatsome/woocommerce/single- product/price.php, flatsome/woocommerce/single-product/product-image.php, flatsome/ woocommerce/single-product/product-thumbnails.php, /home/rocketr6/public_html/ wp-content/plugins/yith-woocommerce-advanced-reviews-premium/templates/ywar-rating. php, flatsome/woocommerce/single-product/related.php, flatsome/woocommerce/single- product/review.php, flatsome/woocommerce/single-product/sale-flash.php, flatsome/ woocommerce/single-product/share.php, flatsome/woocommerce/single-product/short- description.php, flatsome/woocommerce/single-product/tabs/tabs.php, flatsome/ woocommerce/single-product/title.php, flatsome/woocommerce/single-product/up- sells.php, flatsome/woocommerce/single-product-reviews.php, flatsome/woocommerce/ single-product.php * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Child Theme Configurator] flatsome-child/woocommerce/emails/admin-new-order.php](https://wordpress.org/support/topic/flatsome-child-woocommerce-emails-admin-new-order-php/) * Thread Starter [rocketrobin](https://wordpress.org/support/users/rocketrobin/) * (@rocketrobin) * [6 years, 7 months ago](https://wordpress.org/support/topic/flatsome-child-woocommerce-emails-admin-new-order-php/#post-12013790) * Parent Templates * Copy PHP templates from the parent theme by selecting them here. The Configurator defines a template as a Theme PHP file having no PHP functions or classes. Other PHP files cannot be safely overridden by a child theme. * —— I cannot find this file listed here in this section of the plugin admin screen under the tab “Files” * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Child Theme Configurator] flatsome-child/woocommerce/emails/admin-new-order.php](https://wordpress.org/support/topic/flatsome-child-woocommerce-emails-admin-new-order-php/) * Thread Starter [rocketrobin](https://wordpress.org/support/users/rocketrobin/) * (@rocketrobin) * [6 years, 7 months ago](https://wordpress.org/support/topic/flatsome-child-woocommerce-emails-admin-new-order-php/#post-12013783) * i also tried the “Configure the existing child theme” option. I asked the theme authors and they said it is a woocommerce issue. I contacted woocommerce and they said it’s a theme issue. And so, i’m contacting you, the child theme plugin, to see how come all of the other files are copied correctly from the parent to the child theme except for this one. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Child Theme Configurator] flatsome-child/woocommerce/emails/admin-new-order.php](https://wordpress.org/support/topic/flatsome-child-woocommerce-emails-admin-new-order-php/) * Thread Starter [rocketrobin](https://wordpress.org/support/users/rocketrobin/) * (@rocketrobin) * [6 years, 7 months ago](https://wordpress.org/support/topic/flatsome-child-woocommerce-emails-admin-new-order-php/#post-12013756) * Even if I reset the child theme? I tried to manually overwrite the file in the child theme folder, it reverts back to the old version. What could cause this? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[PayPal for WooCommerce] Having duplicate orders :-(](https://wordpress.org/support/topic/having-duplicate-orders/) * [rocketrobin](https://wordpress.org/support/users/rocketrobin/) * (@rocketrobin) * [8 years, 6 months ago](https://wordpress.org/support/topic/having-duplicate-orders/#post-9667088) * I have had this same problem for many months now. Still not resolved. Boozoo, can we compare Woocommerce status pages? I have logs enabled also on the status page, but all it shows is that the payment was submitted multiple times. There is no actual error code, and I can’t past the logs here because they contain sensitive customer info. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] customers not receiving an order confirmation](https://wordpress.org/support/topic/customers-not-receiving-an-order-confirmation/) * Thread Starter [rocketrobin](https://wordpress.org/support/users/rocketrobin/) * (@rocketrobin) * [8 years, 6 months ago](https://wordpress.org/support/topic/customers-not-receiving-an-order-confirmation/page/2/#post-9667076) * I am still experiencing the same issue. I will open a ticket. I have uninstalled, and deleted the stripe plugin, and then reinstalled and re-activated the plugin and still the problem persists. My host and site are pretty fast, and the problem is simply that the customer does not receive any acknowledgement that the order went through, and so clicks multiple times, and then calls me. Times 20. I am so frustrated I have looked at paying for a better stripe plugin, but they all seem to do the same thing more or less, calling the stripe API, so I may experience no difference. Is it my theme? Flatsome is a very popular theme that should present no conflict. * I am totally stumped. Is there no one else out there with the same problem? ( besides you, ebotstims) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Advanced Free Shipping for WooCommerce] Issue found](https://wordpress.org/support/topic/issue-found-2/) * Thread Starter [rocketrobin](https://wordpress.org/support/users/rocketrobin/) * (@rocketrobin) * [8 years, 7 months ago](https://wordpress.org/support/topic/issue-found-2/#post-9599937) * Or Duplicate | Delete * Match all of the following rules to allow free shipping: Subtotal greater than or equal to $45.00 State is equal to Ontario Zipcode is equal to K*, L*, M*, N* * But it is including zipcode equal to P* when it should not. * I believe it was working up until now. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] customers not receiving an order confirmation](https://wordpress.org/support/topic/customers-not-receiving-an-order-confirmation/) * Thread Starter [rocketrobin](https://wordpress.org/support/users/rocketrobin/) * (@rocketrobin) * [8 years, 7 months ago](https://wordpress.org/support/topic/customers-not-receiving-an-order-confirmation/page/2/#post-9585225) * More from Stripe.com: * _Thanks for waiting. I am seeing that these multiple payment requests are happening with in seconds of each other. There is definitely something wrong with the plugin._ * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] customers not receiving an order confirmation](https://wordpress.org/support/topic/customers-not-receiving-an-order-confirmation/) * Thread Starter [rocketrobin](https://wordpress.org/support/users/rocketrobin/) * (@rocketrobin) * [8 years, 7 months ago](https://wordpress.org/support/topic/customers-not-receiving-an-order-confirmation/page/2/#post-9585216) * Correspondence with Stripe.com today: * _Thanks. Checking your logs now. Likely the plugin is sending multiple payment requests. You know this because there are four unique charge IDs. Hopefully uninstalling and reinstalling the plugin will help. If this does not help, then you will need to speak with the plugin’s author to find out why they are sending multiple payment requests. Checking your logs now._ - This reply was modified 8 years, 7 months ago by [rocketrobin](https://wordpress.org/support/users/rocketrobin/). Viewing 15 replies - 1 through 15 (of 52 total) 1 [2](https://wordpress.org/support/users/rocketrobin/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/rocketrobin/replies/page/3/?output_format=md) [4](https://wordpress.org/support/users/rocketrobin/replies/page/4/?output_format=md) [→](https://wordpress.org/support/users/rocketrobin/replies/page/2/?output_format=md)