Title: robwine's Replies | WordPress.org --- # robwine [ ](https://wordpress.org/support/users/robwine/) * [Profile](https://wordpress.org/support/users/robwine/) * [Topics Started](https://wordpress.org/support/users/robwine/topics/) * [Replies Created](https://wordpress.org/support/users/robwine/replies/) * [Reviews Written](https://wordpress.org/support/users/robwine/reviews/) * [Topics Replied To](https://wordpress.org/support/users/robwine/replied-to/) * [Engagements](https://wordpress.org/support/users/robwine/engagements/) * [Favorites](https://wordpress.org/support/users/robwine/favorites/) Search replies: ## Forum Replies Created Viewing 7 replies - 1 through 7 (of 7 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Manual Orders requiring Required Fields](https://wordpress.org/support/topic/manual-orders-requiring-required-fields/) * Thread Starter [robwine](https://wordpress.org/support/users/robwine/) * (@robwine) * [8 months, 3 weeks ago](https://wordpress.org/support/topic/manual-orders-requiring-required-fields/#post-18570909) * Thanks for the quick response. In answer to your questions: 1. So far they have been Simple products.2. I am using Stripe3. [https://gist.github.com/robbywine/f5a3099d474fe54f23af30a650239f36](https://gist.github.com/robbywine/f5a3099d474fe54f23af30a650239f36) 4. I can’t see any fatal error messages * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Square] Square Gift Card Help (code not sending)](https://wordpress.org/support/topic/square-gift-card-help-code-not-sending/) * Thread Starter [robwine](https://wordpress.org/support/users/robwine/) * (@robwine) * [2 years, 4 months ago](https://wordpress.org/support/topic/square-gift-card-help-code-not-sending/#post-17217311) * glad you managed to solve it. Yes, that’s right. The documentation doesn’t mention that first you have to Enable Coupons on the WooCommerce settings page. If this is done it should then work. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Square] Square Gift Card Help (code not sending)](https://wordpress.org/support/topic/square-gift-card-help-code-not-sending/) * Thread Starter [robwine](https://wordpress.org/support/users/robwine/) * (@robwine) * [2 years, 5 months ago](https://wordpress.org/support/topic/square-gift-card-help-code-not-sending/#post-17167116) * I have managed to submit a request (using Incognito mode let me get onto the support page). Thanks for your help. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Square] Square Gift Card Help (code not sending)](https://wordpress.org/support/topic/square-gift-card-help-code-not-sending/) * Thread Starter [robwine](https://wordpress.org/support/users/robwine/) * (@robwine) * [2 years, 5 months ago](https://wordpress.org/support/topic/square-gift-card-help-code-not-sending/#post-17161383) * Thanks. Unfortunately I can’t seem to get to the right page. When I log-in on the woocommerce site I am redirected to my wordpress.com profile and under support/ help the only thing I can do is contact the forum. Am I doing something wrong? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Square] Square Gift Card Help (code not sending)](https://wordpress.org/support/topic/square-gift-card-help-code-not-sending/) * Thread Starter [robwine](https://wordpress.org/support/users/robwine/) * (@robwine) * [2 years, 5 months ago](https://wordpress.org/support/topic/square-gift-card-help-code-not-sending/#post-17147874) * Hi, * Thanks for getting back to me. Please find below the screenshot from my order notes: * ![](https://i0.wp.com/woldswineestate.com/wp-content/uploads/2023/10/Order-Notes. jpg?ssl=1) * Here is the status report: * ```wp-block-code ` WordPress Environment WordPress address (URL): https://woldswineestate.com
Site address (URL): https://woldswineestate.com
WC Version: 8.2.1
REST API Version: ✔ 8.2.1
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WP Version: 6.3.2
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ✔
Language: en_GB
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PHP Version: 8.1.24
PHP Post Max Size: 1 GB
PHP Time Limit: 3000
PHP Max Input Vars: 30000
cURL Version: 7.74.0
OpenSSL/1.1.1w SUHOSIN Installed: –
MySQL Version: 5.7.41-log
Max Upload Size: 1 GB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔ Database WC Database Version: 8.2.1
WC Database Prefix: EjPHblqt
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NicolasKulka
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rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5) Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: – WC Pages Shop base: #2697 - /shop
Basket: #2698 - /basket
Checkout: #2699 - /checkout
My account: #2700 - /my-account
Terms and conditions: ❌ Page not set Theme Name: GeneratePress
Version: 3.3.1
Author URL: https://tomusborne.com
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ Templates Overrides: – Square Environment: Production
Tokenization Enabled: –
Debug Mode: Off Admin Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-variation-management
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page Disabled Features: customize-store
minified-js
new-product-management-experience
settings
async-product-editor-category-field Daily Cron: ✔ Next scheduled: 2023-10-25 13:45:14 +01:00
Options: ✔
Notes: 196
Onboarding: completed Action Scheduler Complete: 1,582
Oldest: 2023-09-23 21:27:07 +0100
Newest: 2023-10-24 20:22:42 +0100 Failed: 45
Oldest: 2023-02-15 14:24:25 +0000
Newest: 2023-10-20 21:16:03 +0100 Pending: 11
Oldest: 2023-10-24 23:03:50 +0100
Newest: 2023-10-30 16:00:31 +0000 Status report information Generated at: 2023-10-24 20:24:07 +01:00
` ``` * I hope that helps. Do let me know if there is anything else that you need. * Cheers, * Rob * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP Mail Logging] Woocommerce customer emails not logging](https://wordpress.org/support/topic/woocommerce-customer-emails-not-logging/) * [robwine](https://wordpress.org/support/users/robwine/) * (@robwine) * [2 years, 5 months ago](https://wordpress.org/support/topic/woocommerce-customer-emails-not-logging/#post-17145143) * Hi, I am seeing this issue too. I have just installed the plugin and some woocommerce emails are logged but some are not. I do not have a definitive list but I placed a new order for which I as admin received the new order email – but this was not logged. I am using WP Mail SMTP Lite with my IONOS smtp. * All latest versions. * Cheers, * Rob - This reply was modified 2 years, 5 months ago by [robwine](https://wordpress.org/support/users/robwine/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Square] Square Gift Card Help (code not sending)](https://wordpress.org/support/topic/square-gift-card-help-code-not-sending/) * Thread Starter [robwine](https://wordpress.org/support/users/robwine/) * (@robwine) * [2 years, 5 months ago](https://wordpress.org/support/topic/square-gift-card-help-code-not-sending/#post-17145109) * Thank you for your help. I have installed the WP Mail logging plugin but unfortunately it doesn’t seem to be logging all the mails when I place the order (as admin I get the New Order mail but this isn’t showing on the log). Looking at their forum there seems to be a few people with this issue currently. * I’ve also seen that on the help page it states that the GAN will appear in the order notes of the order. However, I’ve noticed that in my test orders I am not seeing this. The only notes I have are: - Order status changed from Pending payment to Completed.23/10/2023 at 8:23 pm [Delete note](https://woldswineestate.com/wp-admin/post.php?post=10452&action=edit#) - Square Charge Approved for an amount of £1.00: MasterCard ending in XXXX ( expires XX/XX) (Transaction ID Jq570ad1MfHhn0NdRV4r9cfkiABZY)23/10/2023 at 8:23 pm [Delete note](https://woldswineestate.com/wp-admin/post.php?post=10452&action=edit#) * If the GAN is not appearing here does that mean that it is not generating? * I appreciate your help. * Cheers, * Rob - This reply was modified 2 years, 5 months ago by [robwine](https://wordpress.org/support/users/robwine/). - This reply was modified 2 years, 5 months ago by [robwine](https://wordpress.org/support/users/robwine/). Viewing 7 replies - 1 through 7 (of 7 total)