Title: RobThomas's Replies | WordPress.org --- # RobThomas [ ](https://wordpress.org/support/users/robthomas/) * [Profile](https://wordpress.org/support/users/robthomas/) * [Topics Started](https://wordpress.org/support/users/robthomas/topics/) * [Replies Created](https://wordpress.org/support/users/robthomas/replies/) * [Reviews Written](https://wordpress.org/support/users/robthomas/reviews/) * [Topics Replied To](https://wordpress.org/support/users/robthomas/replied-to/) * [Engagements](https://wordpress.org/support/users/robthomas/engagements/) * [Favorites](https://wordpress.org/support/users/robthomas/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 45 total) 1 [2](https://wordpress.org/support/users/robthomas/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/robthomas/replies/page/3/?output_format=md) [→](https://wordpress.org/support/users/robthomas/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Qubely - Advanced Gutenberg Blocks] Can’t put spaces between words on buttons!?](https://wordpress.org/support/topic/cant-put-spaces-between-words-on-buttons/) * [RobThomas](https://wordpress.org/support/users/robthomas/) * (@robthomas) * [2 years ago](https://wordpress.org/support/topic/cant-put-spaces-between-words-on-buttons/#post-17729006) * Having the same issue. Weird because button above is treated exactly the same and it displays fine. But then 3rd button down, regardless of how many times i create it always runs together. * Any help would be MUCH appreciated! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popup Builder] Width Display Issues](https://wordpress.org/support/topic/width-display-issues-2/) * Thread Starter [RobThomas](https://wordpress.org/support/users/robthomas/) * (@robthomas) * [5 years, 6 months ago](https://wordpress.org/support/topic/width-display-issues-2/#post-13668882) * My last response can be disregarded. The forms are working again magically. So thinking it was a server based issue that rectified itself after i noticed the issue. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popup Builder] Width Display Issues](https://wordpress.org/support/topic/width-display-issues-2/) * Thread Starter [RobThomas](https://wordpress.org/support/users/robthomas/) * (@robthomas) * [5 years, 6 months ago](https://wordpress.org/support/topic/width-display-issues-2/#post-13663044) * Thank you Bel for helping us figure that out. I have not edited anything and just this morning when i went to preview the form, i am getting the message “** This content isn’t available. Contact the owner of this site for help.**” * How and why is this happening now all the sudden? We have not changed anything. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popup Builder] Width Display Issues](https://wordpress.org/support/topic/width-display-issues-2/) * Thread Starter [RobThomas](https://wordpress.org/support/users/robthomas/) * (@robthomas) * [5 years, 6 months ago](https://wordpress.org/support/topic/width-display-issues-2/#post-13649602) * I have been trying to play around with the size settings in “Popup Settings > Display > Size”. There is only Size of popup (60%), Min-Width (50%), and Max- Width (50%). * When on DESKTOP, the popup opens nicely. If you reduce the browser width at all, the right edge of the input cuts off and if you keep narrowing it, the inputs start to cover each other as well. * On MOBILE, the popup is centered and only 50% of the screen and the inputs are maybe 2 letters wide and stacking again. Some are even lower/higher than others. So this is not behaving responsively at all! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popup Builder] Width Display Issues](https://wordpress.org/support/topic/width-display-issues-2/) * Thread Starter [RobThomas](https://wordpress.org/support/users/robthomas/) * (@robthomas) * [5 years, 6 months ago](https://wordpress.org/support/topic/width-display-issues-2/#post-13649598) * Sorry, i forgot to mention that you have to click on the orange “**TALK TO A SPECIALIST**” button to activate the popup. * [https://www.ert.com/asthma/#talk-to-a-specialist](https://www.ert.com/asthma/#talk-to-a-specialist) * I am trying to play with the size settings, but when the browser is narrower, the inputs aren’t spacing and they start to stack on each other as well as the right edges are cutting off. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Popup Builder - Create highly converting, mobile friendly marketing popups.] Width Display Issues](https://wordpress.org/support/topic/width-display-issues/) * Thread Starter [RobThomas](https://wordpress.org/support/users/robthomas/) * (@robthomas) * [5 years, 6 months ago](https://wordpress.org/support/topic/width-display-issues/#post-13649577) * Hmm, ok i definitely do not have that screen you are showing. * We have **Version 1.13.1** installed * Under the visual/text editor there is a box “**Popup Settings**“. Within that on the left, i have: * – **Triggers** – **Targeting** – **Display** > Display Presets > Appearance > Size > Animation > Sounds > Position > Advance – **Close** – **Advance** * Nowhere under any of those is there a “**Dimensions**” box. * Under “**Size**” i have these options: – **Size** (I have the dropdown set to“ Normal – 70%”) – **Min Width** (I have it set to 0%) – **Max Width** (I have set to 0%) * I have screenshots i can share if needed. - This reply was modified 5 years, 6 months ago by [RobThomas](https://wordpress.org/support/users/robthomas/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Popup Builder - Create highly converting, mobile friendly marketing popups.] Width Display Issues](https://wordpress.org/support/topic/width-display-issues/) * Thread Starter [RobThomas](https://wordpress.org/support/users/robthomas/) * (@robthomas) * [5 years, 6 months ago](https://wordpress.org/support/topic/width-display-issues/#post-13644496) * I have been trying to play around with the size settings in “Popup Settings > Display > Size”. There is only Size of popup (60%), Min-Width (50%), and Max- Width (50%). * When on DESKTOP, the popup opens nicely. If you reduce the browser width at all, the right edge of the input cuts off and if you keep narrowing it, the inputs start to cover each other as well. * On MOBILE, the popup is centered and only 50% of the screen and the inputs are maybe 2 letters wide and stacking again. Some are even lower/higher than others. So this is not behaving responsively at all! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Popup Builder - Create highly converting, mobile friendly marketing popups.] Width Display Issues](https://wordpress.org/support/topic/width-display-issues/) * Thread Starter [RobThomas](https://wordpress.org/support/users/robthomas/) * (@robthomas) * [5 years, 6 months ago](https://wordpress.org/support/topic/width-display-issues/#post-13644322) * Sorry, i forgot to mention that you have to click on the orange “TALK TO A SPECIALIST” button to activate the popup. * [https://www.ert.com/asthma/#talk-to-a-specialist](https://www.ert.com/asthma/#talk-to-a-specialist) * I am trying to play with the size settings, but when the browser is narrower, the inputs aren’t spacing and they start to stack on each other as well as the right edges are cutting off. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Popup Builder - Create highly converting, mobile friendly marketing popups.] Close Button Not Working on Mobile](https://wordpress.org/support/topic/close-button-not-working-on-mobile-4/) * Thread Starter [RobThomas](https://wordpress.org/support/users/robthomas/) * (@robthomas) * [5 years, 7 months ago](https://wordpress.org/support/topic/close-button-not-working-on-mobile-4/#post-13505251) * Awesome! That CSS worked perfectly. thank you so much for providing me the workaround! * Cheers! 🙂 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Popup Builder - Create highly converting, mobile friendly marketing popups.] Close Button Not Working on Mobile](https://wordpress.org/support/topic/close-button-not-working-on-mobile-4/) * Thread Starter [RobThomas](https://wordpress.org/support/users/robthomas/) * (@robthomas) * [5 years, 7 months ago](https://wordpress.org/support/topic/close-button-not-working-on-mobile-4/#post-13495735) * Hello! Just checking in on this and seeing if the close “X” on mobile has been fixed yet? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Popup Builder - Create highly converting, mobile friendly marketing popups.] Close Button Not Working on Mobile](https://wordpress.org/support/topic/close-button-not-working-on-mobile-4/) * Thread Starter [RobThomas](https://wordpress.org/support/users/robthomas/) * (@robthomas) * [5 years, 7 months ago](https://wordpress.org/support/topic/close-button-not-working-on-mobile-4/#post-13479689) * Great, thank you!! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Popup Builder - Create highly converting, mobile friendly marketing popups.] Close Button Not Working on Mobile](https://wordpress.org/support/topic/close-button-not-working-on-mobile-4/) * Thread Starter [RobThomas](https://wordpress.org/support/users/robthomas/) * (@robthomas) * [5 years, 7 months ago](https://wordpress.org/support/topic/close-button-not-working-on-mobile-4/#post-13469291) * Sorry, we just updated to 3.69 right now. * After doing so, i’ve cleared cache and tested. While viewing in Safari on my iPhone, when i click the “X” button, the “x” button disappears, but the popup does not. If i push where the “X” button was, it reappears. This repeats with each press. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Popup Builder - Create highly converting, mobile friendly marketing popups.] Close Button Not Working on Mobile](https://wordpress.org/support/topic/close-button-not-working-on-mobile-4/) * Thread Starter [RobThomas](https://wordpress.org/support/users/robthomas/) * (@robthomas) * [5 years, 7 months ago](https://wordpress.org/support/topic/close-button-not-working-on-mobile-4/#post-13469014) * Hello! We are using Popup Builder Version 3.68.5.2. * We have tried clearing cache, many times! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Popup Builder - Create highly converting, mobile friendly marketing popups.] Close Button Not Working on Mobile](https://wordpress.org/support/topic/close-button-not-working-on-mobile-3/) * Thread Starter [RobThomas](https://wordpress.org/support/users/robthomas/) * (@robthomas) * [5 years, 7 months ago](https://wordpress.org/support/topic/close-button-not-working-on-mobile-3/#post-13465658) * Hello again! * We are using the safari browser on mobile. The issue is ONLY ON MOBILE. Desktop works just fine. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Popup Builder - Create highly converting, mobile friendly marketing popups.] Close Button Not Working on Mobile](https://wordpress.org/support/topic/close-button-not-working-on-mobile-3/) * Thread Starter [RobThomas](https://wordpress.org/support/users/robthomas/) * (@robthomas) * [5 years, 7 months ago](https://wordpress.org/support/topic/close-button-not-working-on-mobile-3/#post-13435663) * BUMP! Did my last message sent 3 days ago get through? Viewing 15 replies - 1 through 15 (of 45 total) 1 [2](https://wordpress.org/support/users/robthomas/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/robthomas/replies/page/3/?output_format=md) [→](https://wordpress.org/support/users/robthomas/replies/page/2/?output_format=md)