Title: robstyrrell's Replies | WordPress.org

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# robstyrrell

  [  ](https://wordpress.org/support/users/robstyrrell/)

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 *   [Reviews Written](https://wordpress.org/support/users/robstyrrell/reviews/)
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## Forum Replies Created

Viewing 15 replies - 1 through 15 (of 28 total)

1 [2](https://wordpress.org/support/users/robstyrrell/replies/page/2/?output_format=md)
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 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Flipbox Addon for Elementor] Event Type: Click not working](https://wordpress.org/support/topic/event-type-click-not-working/)
 *  Thread Starter [robstyrrell](https://wordpress.org/support/users/robstyrrell/)
 * (@robstyrrell)
 * [2 weeks, 4 days ago](https://wordpress.org/support/topic/event-type-click-not-working/#post-18899094)
 * Hi,
 * Yes, that’s fixed it.
 * Thanks for that,
   Rob
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Loop Grid Extender for Elementor - ACF Repeater & Smart Filters] Doesn’t work with WSYIWYG](https://wordpress.org/support/topic/doesnt-work-with-wsyiwyg/)
 *  Thread Starter [robstyrrell](https://wordpress.org/support/users/robstyrrell/)
 * (@robstyrrell)
 * [9 months, 1 week ago](https://wordpress.org/support/topic/doesnt-work-with-wsyiwyg/#post-18603609)
 * Hi,
 * Thanks for your quick response.
 * I’ve decided to use a textarea instead, so all good.
 * However, I’m now having another issue.
 * I have 2 loop grids on the page, each querying a different repeater, but this
   doesn’t seem to work as the 1st loop grid is showing the content from the 2nd
   repeater, and the second loop grid isn’t showing anything at all.
 * Any ideas?
 * Rob
 * PLEASE IGNORE THIS, IT WAS MY ERROR!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Flexible Editor Panel for Elementor] Problems after updating to Elementor 3.30](https://wordpress.org/support/topic/problems-after-updating-to-elementor-3-30/)
 *  [robstyrrell](https://wordpress.org/support/users/robstyrrell/)
 * (@robstyrrell)
 * [10 months ago](https://wordpress.org/support/topic/problems-after-updating-to-elementor-3-30/#post-18567090)
 * Thanks Mat. 🙂
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Flexible Editor Panel for Elementor] Problems after updating to Elementor 3.30](https://wordpress.org/support/topic/problems-after-updating-to-elementor-3-30/)
 *  [robstyrrell](https://wordpress.org/support/users/robstyrrell/)
 * (@robstyrrell)
 * [10 months ago](https://wordpress.org/support/topic/problems-after-updating-to-elementor-3-30/#post-18567057)
 * Hi Mat,
 * Yes, it’s a z-index issue. The same happens when you add dynamic content and 
   then click on the spanner icon. The box that opens stays behind the aside.
 * Thanks,
   Rob
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Happy Addons for Elementor] DOMPurify Version](https://wordpress.org/support/topic/dompurify-version/)
 *  Thread Starter [robstyrrell](https://wordpress.org/support/users/robstyrrell/)
 * (@robstyrrell)
 * [11 months, 1 week ago](https://wordpress.org/support/topic/dompurify-version/#post-18514227)
 * That’s great!
 * Thanks for the update.
 * Rob
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Weight Based Shipping for WooCommerce] Weight calculated incorrectly](https://wordpress.org/support/topic/weight-calculated-incorrectly/)
 *  Thread Starter [robstyrrell](https://wordpress.org/support/users/robstyrrell/)
 * (@robstyrrell)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/weight-calculated-incorrectly/#post-17703539)
 * Hi Dan,
 * Yes, if I enable shipping debug mode then the correct shipping costs are shown.
 * Thanks,
   Rob
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Weight Based Shipping for WooCommerce] Weight calculated incorrectly](https://wordpress.org/support/topic/weight-calculated-incorrectly/)
 *  Thread Starter [robstyrrell](https://wordpress.org/support/users/robstyrrell/)
 * (@robstyrrell)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/weight-calculated-incorrectly/#post-17696749)
 * Hi Dan,
 * To add a bit more weirdness to this, if I clear WooCommerce transients then your
   plugin shows the correct price for shipping.
 * Any idea why this might be?
 * Thanks,
   Rob
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Weight Based Shipping for WooCommerce] Weight calculated incorrectly](https://wordpress.org/support/topic/weight-calculated-incorrectly/)
 *  Thread Starter [robstyrrell](https://wordpress.org/support/users/robstyrrell/)
 * (@robstyrrell)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/weight-calculated-incorrectly/#post-17679579)
 * Hi,
 * I’ve passed on your comments to the developer and they said this:
 * **_Hi there,_**
 * **_We hope you are doing well._**
 * **_Please ask third-party developers to use the following methods to get the 
   weight of the product:_**
 * **_$product = $cart\_item[‘data’];
   $weight = $product->get\_weight()OR
 * **_$changes\_made\_in\_cart=$cart\_item[‘data’]->get\_changes();
   $weight=$latest\
   _weight=$changes\_made\_in\_cart[‘weight’];
   _
 * **_OR_**
 * **_$weight=$latest\_weight=$cart\_item[‘plugify\_shipping\_weight’];_**
 * **_We can’t make changes in third-party plugin code because we don’t know where
   or how they are getting the weight, so they can better assist you. Thank you 
   so much for your continued cooperation._**
 * **_Best Regards
   Plugify Support Team
   _
 * Does that help?
   Rob
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Weight Based Shipping for WooCommerce] Weight calculated incorrectly](https://wordpress.org/support/topic/weight-calculated-incorrectly/)
 *  Thread Starter [robstyrrell](https://wordpress.org/support/users/robstyrrell/)
 * (@robstyrrell)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/weight-calculated-incorrectly/#post-17679170)
 * Hi Dan,
 * Thanks for your response. How do I invite them?
 * Thanks,
   Rob
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WP Customer Area] No styling (CSS)](https://wordpress.org/support/topic/no-styling-css/)
 *  Thread Starter [robstyrrell](https://wordpress.org/support/users/robstyrrell/)
 * (@robstyrrell)
 * [3 years ago](https://wordpress.org/support/topic/no-styling-css/page/2/#post-16689421)
 * Hi,
 * As you were probably aware, I was working on this in a test site.
 * I’ve now added the plugin to the site that it’s actually going to be used on.
 * The layout is now fine, however, the menu isn’t being outputted. I’ve even tried
   using the shortcode **[customer-area-dashboard /]**, but this doesn’t work either.
 * The theme is Twenty Twelve.
 * Can you help?
 * Thanks,
   Rob
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WP Customer Area] No styling (CSS)](https://wordpress.org/support/topic/no-styling-css/)
 *  Thread Starter [robstyrrell](https://wordpress.org/support/users/robstyrrell/)
 * (@robstyrrell)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/no-styling-css/page/2/#post-16680913)
 * Hi,
 * Thanks for coming back to me.
 * That’s now sorted it.
 * Thanks again,
   Rob
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WP Customer Area] No styling (CSS)](https://wordpress.org/support/topic/no-styling-css/)
 *  Thread Starter [robstyrrell](https://wordpress.org/support/users/robstyrrell/)
 * (@robstyrrell)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/no-styling-css/#post-16672401)
 * Hi,
 * Yes, that exists as you can see for yourself here:
   [My files – My WordPress (choosepurpledev5.co.uk)](https://test.choosepurpledev5.co.uk/customer-area/file/my-files/)
 * Thanks,
   Rob
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WP Customer Area] No styling (CSS)](https://wordpress.org/support/topic/no-styling-css/)
 *  Thread Starter [robstyrrell](https://wordpress.org/support/users/robstyrrell/)
 * (@robstyrrell)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/no-styling-css/#post-16672249)
 * Hi,
 * No, cuar-js-container doesn’t exist.
 * Yes, this is checked.
 * I’m using version 8.1.6.
 * Thanks,
   Rob
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WP Customer Area] No styling (CSS)](https://wordpress.org/support/topic/no-styling-css/)
 *  Thread Starter [robstyrrell](https://wordpress.org/support/users/robstyrrell/)
 * (@robstyrrell)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/no-styling-css/#post-16672109)
 * Hi,
    - Could you please, first, post a screenshot of the frontend part of your site
      where no styles are being displayed?
      **Attached**
    - Could you please check and save the settings again, make sure that the frontend-
      master skin is selected
      **Yes, it is**
    - Could you please check in **Settings > Frontend** that the checkbox print 
      CSS styles is not unchecked (important step)
      **This does not exist.**
    - Could you please try to switch to Twenty Twelve theme, just for testing purposes,
      and see if the issue persists.
      **Yes, this works.**
 * If the issue still persists after those checks, please:
    - Browse the frontend where styles are missing, open the debugger view (F12 
      or CTRL + SHIFT + I),  click on the “console” tab. You might probably see 
      some red output errors, like “404 – file not found”. Copy/paste those errors
      there.
      **Uncaught Error: Syntax error, unrecognized expression: #cuar-js-content-
      container>.cuar-page-footer” data-tray-height-minimum=”400″ data-tray-mobile
      =”#cuar-js-mobile-sidebar” data-content-substract=”#wpadminbarat se.error (
      jquery.min.js?ver=3.6.3:2:13759)at se.tokenize (jquery.min.js?ver=3.6.3:2:
      21770)at se.select (jquery.min.js?ver=3.6.3:2:22597)at Function.se (jquery.
      min.js?ver=3.6.3:2:7116)at Function. (jquery-migrate.min.js?ver=3.4.0:2:2847)
      at e. [as find](https://wordpress.org/support/users/robstyrrell/replies/1566?output_format=md)
      at S.fn.init.find (jquery.min.js?ver=3.6.3:2:25167)at S.fn.init (jquery.min.
      js?ver=3.6.3:2:25656)at e.. (jquery-migrate.min.js?ver=3.4.0:2:2387)at new
      e. (jquery-migrate.min.js?ver=3.4.0:2:1566)
    - Then click the “sources” tab, and make sure you actually find a file named**
      styles.min.css** in **wp-content/plugins/customer-area/skins/frontend/master/
      assets/css**
      **Yes, this is present.**
    - Then click the “elements” tabs, and hit CTRL + F which should open a search
      box. Type “cuar-js-container”. This should actually show a div and this one
      should not be missing.
      **No, this isn’t there.**
 * ![](https://i0.wp.com/www.linkpicture.com/q/screenshot_15.jpg?ssl=1)
 * Thanks,
   Rob
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[LiteSpeed Cache] 403 Error](https://wordpress.org/support/topic/403-error-124/)
 *  Thread Starter [robstyrrell](https://wordpress.org/support/users/robstyrrell/)
 * (@robstyrrell)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/403-error-124/#post-16196226)
 * Thanks again for your response, I’ve now resolved it.
 * In case anybody else has this same issue:
 * This was being caused by some .htaccess directory hardening rules that were put
   in place the Siteground Security plugin. The site isn’t on Siteground now, but
   was originally developed on there. So, when the site was migrated, these .htaccess
   rules also came across.
 * I’ve now removed them and all is well.
 * Rob

Viewing 15 replies - 1 through 15 (of 28 total)

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