Title: rlharding's Replies | WordPress.org

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# rlharding

  [  ](https://wordpress.org/support/users/rlharding/)

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 *   [Replies Created](https://wordpress.org/support/users/rlharding/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/rlharding/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/rlharding/replied-to/)
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 *   [Favorites](https://wordpress.org/support/users/rlharding/favorites/)

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## Forum Replies Created

Viewing 3 replies - 1 through 3 (of 3 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Mailchimp List Subscribe Form] The button doesn´t work](https://wordpress.org/support/topic/the-button-doesnt-work/)
 *  [rlharding](https://wordpress.org/support/users/rlharding/)
 * (@rlharding)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/the-button-doesnt-work/#post-4164736)
 * Hi mc_tak,
    the issues were while using the embedded code.
 * I thought I had issues with the plugin as well but they cleared up when I figured
   out I needed to stay logged on to mailchimp within the plugin for the subscriptions
   to actually register..
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Mailchimp List Subscribe Form] The button doesn´t work](https://wordpress.org/support/topic/the-button-doesnt-work/)
 *  [rlharding](https://wordpress.org/support/users/rlharding/)
 * (@rlharding)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/the-button-doesnt-work/#post-4164730)
 * jagarcia, I posted in another thread about the same issue just a few minutes 
   ago.
 * I had the same problem but, while it seems that the subscribe button isn’t working
   I did actually get the confirmation email. It seems that the fields remain filled
   and the subscribe button ‘does nothing’ even though it actually has entered the
   info on your list and sent out the confirmation email.This is what I was told
   by support this morning. Hope it helps.
 * >  To clarify a bit, the signup form that is on your website won’t refresh once
   > a user has hit the subscribe button, so the email address and name information
   > will display until the page is reloaded or it is cleared manually. That being
   > said, the form is working but it appears that there may be some conflicts caused
   > by the code of the site that is not allowing the signup confirmation page to
   > appear as it should.
   >  We offer the signup form code as a kind of ‘as-is’ option
   > for our users. Once we release the code, it’s difficult for us to influence
   > how that is going to work in all environments (we do test it thoroughly, however,
   > to verify function across as many major browsers/environments as possible).
   > The code and it’s styles may need to be tweaked a bit to fit with the existing
   > site and code. We can work to correct any endemic or ongoing issues with the
   > form itself , but we are unable to account for every site’s proprietary needs.
   > That being said, once the signup form code is placed within your site’s environment,
   > there are several variables that come into play that can effect the form’s 
   > look and function that may need to be investigated a bit further. Your web 
   > designer or developer would be the best contact for that kind of help.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Mailchimp List Subscribe Form] Subscription confirmation](https://wordpress.org/support/topic/subscription-confirmation/)
 *  [rlharding](https://wordpress.org/support/users/rlharding/)
 * (@rlharding)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/subscription-confirmation/#post-4206457)
 * Troy, I contacted support about this same problem yesterday and this was the 
   final response:
 * >  To clarify a bit, the signup form that is on your website won’t refresh once
   > a user has hit the subscribe button, so the email address and name information
   > will display until the page is reloaded or it is cleared manually. That being
   > said, the form is working but it appears that there may be some conflicts caused
   > by the code of the site that is not allowing the signup confirmation page to
   > appear as it should.
   >  We offer the signup form code as a kind of ‘as-is’ option
   > for our users. Once we release the code, it’s difficult for us to influence
   > how that is going to work in all environments (we do test it thoroughly, however,
   > to verify function across as many major browsers/environments as possible).
   > The code and it’s styles may need to be tweaked a bit to fit with the existing
   > site and code. We can work to correct any endemic or ongoing issues with the
   > form itself , but we are unable to account for every site’s proprietary needs.
   > That being said, once the signup form code is placed within your site’s environment,
   > there are several variables that come into play that can effect the form’s 
   > look and function that may need to be investigated a bit further. Your web 
   > designer or developer would be the best contact for that kind of help.
 * It’s definitely a problem for those of us that don’t code and can’t afford to
   hire someone to fix the problem. It’s so out of normal expectations that I am
   surprised that the code was left to work this way.
 * I deleted the code and have just installed the plugin and hope that it does not
   function the same way.

Viewing 3 replies - 1 through 3 (of 3 total)