Title: ricesrey's Replies | WordPress.org --- # ricesrey [ ](https://wordpress.org/support/users/ricesrey/) * [Profile](https://wordpress.org/support/users/ricesrey/) * [Topics Started](https://wordpress.org/support/users/ricesrey/topics/) * [Replies Created](https://wordpress.org/support/users/ricesrey/replies/) * [Reviews Written](https://wordpress.org/support/users/ricesrey/reviews/) * [Topics Replied To](https://wordpress.org/support/users/ricesrey/replied-to/) * [Engagements](https://wordpress.org/support/users/ricesrey/engagements/) * [Favorites](https://wordpress.org/support/users/ricesrey/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 38 total) 1 [2](https://wordpress.org/support/users/ricesrey/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/ricesrey/replies/page/3/?output_format=md) [→](https://wordpress.org/support/users/ricesrey/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[SpiderCalendar] Spider Calendar still not responsive after update](https://wordpress.org/support/topic/spider-calendar-still-not-responsive-after-update/) * Thread Starter [ricesrey](https://wordpress.org/support/users/ricesrey/) * (@ricesrey) * [10 years, 10 months ago](https://wordpress.org/support/topic/spider-calendar-still-not-responsive-after-update/#post-6403924) * Unfortunately, the ‘Event Calendar WD’ won’t work for the church website. It has far more functionality than they need, which means it’s not as easy to use as your Spider Calendar. * One last note though. I just looked at your demo of the Spider Calendar (at [http://wpdemo.web-dorado.com/spider-calendar/](http://wpdemo.web-dorado.com/spider-calendar/)). The calendars on your demo page (including each of the Sidebar Calendar Widgets) are ALL missing the Left Arrow when viewed on my Cell Phones. * Best regards, Ric * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[SpiderCalendar] Spider Calendar still not responsive after update](https://wordpress.org/support/topic/spider-calendar-still-not-responsive-after-update/) * Thread Starter [ricesrey](https://wordpress.org/support/users/ricesrey/) * (@ricesrey) * [10 years, 10 months ago](https://wordpress.org/support/topic/spider-calendar-still-not-responsive-after-update/#post-6403901) * [@support](https://wordpress.org/support/users/support/) Web-Dorado, * Thanks for the fix code. * It does appear as if the problem occurs on themes designed by WooThemes. It doesn’t happen when I switch to the default Twenty-Fifteen theme. The problem is that I won’t be managing the website. I just built it for a local church. And I really doubt that the non-tech savvy church member, who they assign to run this site, will have enough knowledge to make changes to calendar.php every time there’s an update. They’ll want something that’s easy. If it isn’t Spider Calendar, I’ll have to find something else. * Is it possible to add (to a future update) a check box that activates the required code if the user discovers it doesn’t look right on mobile devices? If you did, you would likely help out a lot of your users. Even if it only affects WooThemes’ themes, that’s a lot of customers. * Best regards, Ric * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[SpiderCalendar] Spider Calendar still not responsive after update](https://wordpress.org/support/topic/spider-calendar-still-not-responsive-after-update/) * Thread Starter [ricesrey](https://wordpress.org/support/users/ricesrey/) * (@ricesrey) * [10 years, 10 months ago](https://wordpress.org/support/topic/spider-calendar-still-not-responsive-after-update/#post-6403764) * Dear Support at Web-Dorado: * 1) The issue with the missing left arrow on the calendar has nothing to do with the amount or size of the text. * 2) You really should design this calendar around the fact that it will be filled with events (that’s what it’s for). An empty calendar may look better on mobile devices but it’s not very useful. And if the text is too large, it’s not my fault. I haven’t increased (or even adjusted) the text size; it looks bad on cell phones right out of the box. * 3) The site where I use the Spider Calendar is [http://thebible.church](http://thebible.church). You’ll notice, however, that it looks fine on mobile devices right now. That’s because I’m using an old version (version 1.4.20) that you already fixed for me. Yet, it becomes unresponsive again every time I install an update. In fact( though you may not remember), I gave you full admin privileges and even FTP access for over two weeks so your developers could troubleshoot and correct the issues. * 4) I don’t want to be completely negative. I still appreciate your fast and kind support. Also, I really like the Spider Calendar on desktops. I just wish you would make ‘responsiveness’ a higher priority. * Best regards, Ric * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Simply Order Export] Update 1.2.4 fails](https://wordpress.org/support/topic/update-124-fails/) * [ricesrey](https://wordpress.org/support/users/ricesrey/) * (@ricesrey) * [10 years, 11 months ago](https://wordpress.org/support/topic/update-124-fails/#post-6343345) * I get the same error msg: * Warning: class_exists() expects at least 1 parameter, 0 given in home/wp-content/ plugins/woocommerce-simply-order-export/classes/class-order-export-admin-help. php on line 10 * but the plugin appears to still work. Even the Help module in WooCommerce works correctly. * When I deactivated and reactivated the plugin plus the Simply Order Export Add- on, I received the message above plus this additional message: * Warning: Cannot modify header information – headers already sent by (output started at home/wp-content/plugins/woocommerce-simply-order-export/classes/class-order- export-admin-help.php:10) in home/wp-includes/pluggable.php on line 1196 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP-Members Membership Plugin] Problems between WP-Members and Jetpack Protect](https://wordpress.org/support/topic/problems-between-wp-members-and-jetpack-protect/) * Thread Starter [ricesrey](https://wordpress.org/support/users/ricesrey/) * (@ricesrey) * [10 years, 12 months ago](https://wordpress.org/support/topic/problems-between-wp-members-and-jetpack-protect/#post-6262404) * Thanks so much for taking the time to explain. In fact, there’s a lot of information there to digest. Chances are though–with my limited PHP programming knowledge– that I won’t be able to successfully get them to work together. * You should consider, however, adding a fix for it to a future WP-Members update. Brute Force Protect had become quite a popular plugin before Automattic acquired it. And now that it’s part of the Jetpack package, it should gain even more popularity. It would be a shame to make people choose between using WP-Members OR Jetpack Protect since both are useful. * Best regards, Ric * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[SpiderCalendar] Unable to edit](https://wordpress.org/support/topic/unable-to-edit-6/) * [ricesrey](https://wordpress.org/support/users/ricesrey/) * (@ricesrey) * [11 years ago](https://wordpress.org/support/topic/unable-to-edit-6/#post-7939289) * I have to also disagree with the ‘lacks all usability’ statement. I’m running the free version on my church’s website. It works great and looks great. It also works well on mobile devices. Editing events is quick and easy. * The main advantage to purchasing the Pro version (in my opinion) is to be able to change the color scheme. But the default Blue Scheme works fine for my purposes. In fact you would expect the WebDorado folks to hold back tech support unless you first pay for the full version but that’s not how it is. Their excellent, one-day, tech support happens regardless of whether you have the paid or the free version. If there are any usability issues here, I don’t see them. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] JetPack Protect is locking me out](https://wordpress.org/support/topic/jetpack-protect-is-locking-me-out/) * Thread Starter [ricesrey](https://wordpress.org/support/users/ricesrey/) * (@ricesrey) * [11 years, 1 month ago](https://wordpress.org/support/topic/jetpack-protect-is-locking-me-out/page/4/#post-5933879) * [@bcr8tive](https://wordpress.org/support/users/bcr8tive/), * As for me, the problem has been resolved with this last update. It works as advertised now. The only issue I can personally speak to is that it doesn’t work with the‘ Theme My Login’ plugin. On one of my sites, I was using Theme My Login (TML) and Protect wouldn’t let me log in. After I deactivated TML, however, JetPack Protect worked fine. * Best regards, Ric * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Simply Order Export] Any possibility to separate out the address fields?](https://wordpress.org/support/topic/any-possibility-to-separate-out-the-address-fields/) * Thread Starter [ricesrey](https://wordpress.org/support/users/ricesrey/) * (@ricesrey) * [11 years, 1 month ago](https://wordpress.org/support/topic/any-possibility-to-separate-out-the-address-fields/#post-6137920) * Thanks Ankit, * The price is certainly reasonable enough. Please let me know when you finish it. * Best regards, Ric * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[W3 Total Cache] Why W3 Total Cache is not available?](https://wordpress.org/support/topic/why-w3-total-cache-is-not-available/) * [ricesrey](https://wordpress.org/support/users/ricesrey/) * (@ricesrey) * [11 years, 1 month ago](https://wordpress.org/support/topic/why-w3-total-cache-is-not-available/#post-5878484) * Hi [@frankbiganski](https://wordpress.org/support/users/frankbiganski/), * Yes that was a good guess. I’m with InMotion and I really like them. I just hope they don’t, one day, become so big and popular that they get as bad as GoDaddy or BlueHost. * IMHO, you shouldn’t have a problem showing off your beautiful, Virginia homes with any of the packages. None of the their plans cap your resources or number of visitors. * I went with the Power plan because I like to have Test websites that I can experiment with. Actually, I would have been fine with the cheaper Launch Package (because it still gives you 2 websites and 25 subdomains). Unfortunately, it only permits you to have 2 databases. To me 2 databases means only 2 websites–unless someone knows a way to install WordPress without a database. * Therefore, I chatted with InMotion support to get them to sell me the Launch Package but with more databases. After all, there’s a big difference between the Launch plan’s 2 databases and the Power plan’s 50 databases. It just so happened they were running a special at the time. So I ended up getting the Power package for about the same price as the Launch package. Now, I’m running my live eCommerce site, two testbed sites, a new website for the church (thebible.church), and a website for my son–who’s playing around with building his own WordPress website. Yet, now that I’m used to having all of these websites to play with, I’ll have to stick with the Power plan (i.e. $9.99 per month) when it’s time to renew in a couple of years. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] JetPack Protect is locking me out](https://wordpress.org/support/topic/jetpack-protect-is-locking-me-out/) * Thread Starter [ricesrey](https://wordpress.org/support/users/ricesrey/) * (@ricesrey) * [11 years, 2 months ago](https://wordpress.org/support/topic/jetpack-protect-is-locking-me-out/page/3/#post-5933840) * Jeremy, * It looks as if the latest Jetpack release fixed my issues (can’t speak for anyone else of course). This update lets me log in each time now. The only minor issue I have is that it ‘Always’ asks me to Prove my Humanity–but after I solve the math question, it lets me log in. I would think that Whitelisting my IP should prevent this step. I guess the ‘Protectors’ really don’t like my IP address. Anyway, it basically works. So, thanks for your help. * Best regards, Ric Esrey * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] JetPack Protect is locking me out](https://wordpress.org/support/topic/jetpack-protect-is-locking-me-out/) * Thread Starter [ricesrey](https://wordpress.org/support/users/ricesrey/) * (@ricesrey) * [11 years, 2 months ago](https://wordpress.org/support/topic/jetpack-protect-is-locking-me-out/page/2/#post-5933813) * Can you get into the database through phpMyAdmin? If you can, find the table that is labled _options (it should say ‘something and end with _options). Under that table is a row with the option_name called active_plugins. It may not be on the first page, so you’ll have to look for it. Once you find the active_plugins, you’ll see the option_value text box with a list of all of your active plugins. I select all (ctrl-a) and cut (ctrl-x) all of the active plugins from this text box. Then save. This doesn’t delete your plugins. It just deactivates them all. * After this, you should be able to log in–it’s always worked for me. Once I’m in, I paste (ctrl-v) the active plugins back into the active_plugins row of the _options table and hit ‘save.’ That way, my plugins are back to where they started– with the difference being that now I’m logged in and can make needed changes. * I hope this helps but you may not want to do this if you’re uncomfortable editing your database. Ric * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[UpdraftPlus: WP Backup & Migration Plugin] UDP's list of Google Drive backups doesn't reflect reality](https://wordpress.org/support/topic/udps-list-of-google-drive-backups-doesnt-reflect-reality/) * Thread Starter [ricesrey](https://wordpress.org/support/users/ricesrey/) * (@ricesrey) * [11 years, 2 months ago](https://wordpress.org/support/topic/udps-list-of-google-drive-backups-doesnt-reflect-reality/#post-5974553) * Actually David, I found a more automated backup solution that works better for me. So, I’ll mark this as ‘Resolved’ because I’ve decided to use something else. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] JetPack Protect is locking me out](https://wordpress.org/support/topic/jetpack-protect-is-locking-me-out/) * Thread Starter [ricesrey](https://wordpress.org/support/users/ricesrey/) * (@ricesrey) * [11 years, 2 months ago](https://wordpress.org/support/topic/jetpack-protect-is-locking-me-out/page/2/#post-5933811) * Certainly. My URLs are [https://baronair.com](https://baronair.com) and [http://air.ink](http://air.ink). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[UpdraftPlus: WP Backup & Migration Plugin] UDP's list of Google Drive backups doesn't reflect reality](https://wordpress.org/support/topic/udps-list-of-google-drive-backups-doesnt-reflect-reality/) * Thread Starter [ricesrey](https://wordpress.org/support/users/ricesrey/) * (@ricesrey) * [11 years, 2 months ago](https://wordpress.org/support/topic/udps-list-of-google-drive-backups-doesnt-reflect-reality/#post-5974551) * Okay David, * The link is at the bottom of the Screenshots page. Or you can go directly here– > [https://baronair.com/wp-content/uploads/log.91b77eb8c560.txt](https://baronair.com/wp-content/uploads/log.91b77eb8c560.txt) * Ric * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] JetPack Protect is locking me out](https://wordpress.org/support/topic/jetpack-protect-is-locking-me-out/) * Thread Starter [ricesrey](https://wordpress.org/support/users/ricesrey/) * (@ricesrey) * [11 years, 2 months ago](https://wordpress.org/support/topic/jetpack-protect-is-locking-me-out/page/2/#post-5933809) * Hey Jeremy, * The changes didn’t work for me. I didn’t get the error msg this time but it still would not let me log in. This is what happens: * I can log in and log out one time. The next time I log out and try to log in, I get the message: Please solve this math problem to prove that you are not a bot. Once you solve it, you will need to log in again. * Prove your humanity: 10 + 10 = ? * So, I solve the problem (I believe the answer is 20). When I do, it takes me back to my home screen–but I’m still logged out. So I try to log in again. This time I get a different math question. I solve it and it returns me, again, to my home screen–but I’m still logged out. In short, Protect lets me answer math questions all day, but it won’t let me log in. * BTW, the IP Whitelisting feature still doesn’t work. * Hope this helps, Ric Viewing 15 replies - 1 through 15 (of 38 total) 1 [2](https://wordpress.org/support/users/ricesrey/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/ricesrey/replies/page/3/?output_format=md) [→](https://wordpress.org/support/users/ricesrey/replies/page/2/?output_format=md)