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Viewing 15 replies - 1 through 15 (of 43 total)
  • Thread Starter rezocom

    (@rezocom)

    Ok thanks a lot for all this information anyway ! 🙂
    Happy Christmas and Holidays

    Thread Starter rezocom

    (@rezocom)

    Hello @nlpro,
    
    Thank you for these answers.
    I installed the debug log as mentioned in the first message.
    To answer in order, here is already the "global debug" :
    
    {
    "lockout_message": "error",
    "user_lockout_message": "You have been locked out due to too many invalid login attempts.",
    "community_lockout_message": "Your IP address has been flagged as a threat by the iThemes Security network.",
    "blacklist": true,
    "blacklist_count": 6,
    "blacklist_period": 5,
    "lockout_period": 25,
    "lockout_white_list": [
    "66.249.66.28",
    "66.249.64.87",
    "66.249.64.215",
    "66.249.64.216",
    "66.249.64.217",
    "66.249.64.218",
    "66.249.64.219",
    "66.249.64.220",
    "109.234.163.160",
    "109.234.164.22"
    ],
    "log_rotation": 14,
    "file_log_rotation": 90,
    "log_type": "file",
    "log_location": "/home/xxxxxxxxxxxxx/xxxxxxxxxxxxxxxxxx/wp-content/uploads/ithemes-security/logs",
    "allow_tracking": false,
    "write_files": true,
    "nginx_file": "/home/xxxxxxxxxxxxx/xxxxxxxxxxxxxxxxxx/nginx.conf",
    "proxy": "automatic",
    "proxy_header": "HTTP_X_FORWARDED_FOR",
    "hide_admin_bar": true,
    "show_error_codes": false,
    "build": 4126,
    "initial_build": 4112,
    "activation_timestamp": 1510128238,
    "cron_status": 0,
    "use_cron": false,
    "cron_test_time": 1671828607,
    "enable_grade_report": false,
    "server_ips": null,
    "feature_flags": [],
    "manage_group": [],
    "licensed_hostname_prompt": false,
    "automatic_temp_auth": true,
    "onboard_complete": true,
    "enabled_tools": [],
    "enable_remote_help": false,
    "log_info": "xxxxxxxxxxxxxxx-2yAGWsMDRmInitxQGGmdBlGoFOrXw8"
    }
    
    The server-ips is "null"…
    What should I do then? Do I have to downgrade the PHP version?
    Thanks, have a nice day
    Thread Starter rezocom

    (@rezocom)

    Hi @nlpro and thank you for the answer.
    For the moment I didn’t have the time to do the manipulation for the debug log…
    The PHP version is 8.1.
    Does the log retrieved from woocommerce indicate any useful leads?
    Thanks

    Thread Starter rezocom

    (@rezocom)

    Version du plugin : 220725
    Version PHP : 8.0
    Show StCR checkbox / dropdown to Yes is enable
    StCR Position to Yes : I tried this, but it didn’t work…
    Thanks

    Hello,
    I have the same problem, the checkbox to subscribe to comments does not appear, I tried the solutions mentioned here, but it does not seem to work…
    Sincerely

    Thread Starter rezocom

    (@rezocom)

    Ok thank you very much for your answer and for solving the problem…
    I checked with the web host, he doesn’t seem to be very motivated in the matter…………….
    He told me that it could be from the PHP version, and that it was a PHP error ………………….
    So, here it is….. But I will know if the fatal error in question happens again, thanks.
    You can close this topic if you want, if it’s also fixed on @peterkrebs side.
    Thanks again.

    Thread Starter rezocom

    (@rezocom)

    Yes, thank you very much, it seems to have solved the problem! 🙂
    In any case the update could be done, and the site did not crash…
    Is it likely to happen again, as long as the web host has not fixed this type of error ?

    Thread Starter rezocom

    (@rezocom)

    https://ibb.co/Z2PvZNX
    I did a search in the whole document, it does not appear.

    Thread Starter rezocom

    (@rezocom)

    I don’t have these lines in the file you mention…
    Litespeed, is it a cache problem?
    It’s strange because I don’t think this cache is activated…

    Thread Starter rezocom

    (@rezocom)

    NinjaFirewall (WP edition) troubleshooter
    HTTP server 	: 	Apache
    PHP version 	: 	8.0.10
    PHP SAPI 	: 	LITESPEED
     	 	 
    auto_prepend_file 	: 	/home/xxxxxxxxxxxx/xxxxxxxxxxxx/wp-content/nfwlog/ninjafirewall.php
    Loader's path to firewall 	: 	/home/xxxxxxxxxxxx/xxxxxxxxxxxx/wp-content/plugins/ninjafirewall/lib/firewall.php	
    wp-config.php 	: 	found in /home/xxxxxxxxxxxx/xxxxxxxxxxxx/wp-config.php
    NinjaFirewall detection 	: 	NinjaFirewall WP Edition is loaded (Full WAF mode)
     	 	 
    Loaded INI file 	: 	/opt/alt/php80/etc/php.ini
    user_ini.filename 	: 	.user.ini
    user_ini.cache_ttl 	: 	300 seconds
    User PHP INI 	: 	php.ini found - php5.ini found - .user.ini found - Warning: you have more than one INI file	
     	 	 
    DOCUMENT_ROOT 	: 	/home/xxxxxxxxxxxx/xxxxxxxxxxxx
    ABSPATH 	: 	/home/xxxxxxxxxxxx/xxxxxxxxxxxx/
    WordPress version 	: 	5.8.1
    WP_CONTENT_DIR 	: 	/home/xxxxxxxxxxxx/xxxxxxxxxxxx/wp-content
    Plugins directory 	: 	/home/xxxxxxxxxxxx/xxxxxxxxxxxx/wp-content/plugins
    User Role 	: 	Administrator
    User Capabilities 	: 	manage_options: OK - unfiltered_html: OK
    Log dir permissions 	: 	/home/xxxxxxxxxxxx/xxxxxxxxxxxx/wp-content/nfwlog dir is writable
    Cache dir permissions 	: 	/home/xxxxxxxxxxxx/xxxxxxxxxxxx/wp-content/nfwlog/cache dir is writable
    
    NinjaFirewall (WP edition) troubleshooter v1.9.4
    Version: 2.0.2
    Found /home/xxxxxxxxxxxx/xxxxxxxxxxxx/wp-config.php.
    Opening it for reading.
    Looking for DB_NAME, DB_USER, DB_PASSWORD, DB_HOST and $table_prefix:
    Fatal error: Uncaught Error: Undefined constant "MYSQLI_CLIENT_SSL_DONT_VERIFY_SERVER_CERT" in /home/xxxxxxxxxxxx/xxxxxxxxxxxx/wp-db.php:52 Stack trace: #0 {main} thrown in /home/xxxxxxxxxxxx/xxxxxxxxxxxx/wp-db.php on line 52

    “Then check the HTTP code (status code) in the “Network” list. ”

    500 – Internal Server Error

    Thread Starter rezocom

    (@rezocom)

    There is a strange element too that I forgot to mention:
    When the update finishes, on a normal installation it returns this type of page:
    https://ibb.co/ZY4yx0W

    But on this update crashing the site, the text is not at all written the same way:
    https://ibb.co/pKTzRyc

    I don’t know if this will be useful for you as information……

    Thread Starter rezocom

    (@rezocom)

    I don’t have this kind of log, my Web hosting company sends me back to the procedure we did before (wpconfig / debug log), or to Apache or Frontal web logs, and those don’t give error codes (types 400, 403, 500, 503).

    Thread Starter rezocom

    (@rezocom)

    Hello,
    I made several tests, by deactivating plugins, and also with a “blank” htaccess file to see if some access rules were not blocking, without success, the site still crashes, and there is no particular PHP error reported more than in the previous report.

    “Can you try to downgrade from “Full WAF” mode to “WordPress WAF” mode”

    It’s impossible, I tried to click, wait 5 minutes, the plugin does not want to switch back to “WordPress Waf” classical mode…

    For your information, here is what the NinjaFirewall Error Log says :

    [03/May/21:22:59:13 +0000] nfw_fetch_security_updates: connection error
    [23/Sep/21:18:19:27 +0000] nfw_is_inireadable: connection error
    [23/Sep/21:18:19:27 +0000] nfw_is_inireadable: connection error
    [26/Sep/21:16:06:39 +0000] nfw_is_inireadable: connection error
    [26/Sep/21:16:06:39 +0000] nfw_is_inireadable: connection error
    [26/Sep/21:16:06:55 +0000] nfw_is_inireadable: connection error
    [26/Sep/21:16:06:55 +0000] nfw_is_inireadable: connection error

    Thanks.

    Thread Starter rezocom

    (@rezocom)

    “Do you mean that when you disable iThemes, it still throw that same fatal error as above?”

    `Yes, when I saw the debug log and the fatal error with better-wp-security, I thought that there might be a conflict between this update and this plugin, so I tried to deactivate this plugin, then to run the update again, and it broke the site the same way…

    What surprises me is that it only does it on one site, actually I have other sites where these 2 plugins are working well together with the recent update…

    I’ll do better tests this weekend, I’ll come back to post the results here.
    Thanks

    • This reply was modified 2 years, 7 months ago by rezocom.
    Thread Starter rezocom

    (@rezocom)

    Thank you for your answer.
    I am in Full WAF mode under PHP 8.0
    I have activated the debug mode as indicated and I caused a new crash when I tried a new update, here below the report.
    I also tried to disable itheme security to do the update, to see if it changed anything, but no, it’s the same thing…

    [23-Sep-2021 18:22:02 UTC] PHP Warning:  Undefined array key "REQUEST_METHOD" in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/pretty-link/app/controllers/PrliAppController.php on line 33
    [23-Sep-2021 18:22:02 UTC] PHP Deprecated:  Required parameter $block_editor_context follows optional parameter $block_categories in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/sfwd-lms/includes/gutenberg/lib/enqueue-scripts.php on line 231
    [23-Sep-2021 18:22:03 UTC] PHP Deprecated:  Required parameter $block_editor_context follows optional parameter $block_categories in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/sfwd-lms/includes/gutenberg/lib/enqueue-scripts.php on line 231
    [23-Sep-2021 18:22:03 UTC] PHP Deprecated:  Required parameter $block_editor_context follows optional parameter $block_categories in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/sfwd-lms/includes/gutenberg/lib/enqueue-scripts.php on line 231
    [23-Sep-2021 18:22:07 UTC] PHP Deprecated:  Required parameter $block_editor_context follows optional parameter $block_categories in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/sfwd-lms/includes/gutenberg/lib/enqueue-scripts.php on line 231
    [23-Sep-2021 18:22:07 UTC] PHP Deprecated:  Required parameter $block_editor_context follows optional parameter $block_categories in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/sfwd-lms/includes/gutenberg/lib/enqueue-scripts.php on line 231
    [23-Sep-2021 18:22:10 UTC] PHP Deprecated:  Required parameter $block_editor_context follows optional parameter $block_categories in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/sfwd-lms/includes/gutenberg/lib/enqueue-scripts.php on line 231
    [23-Sep-2021 18:22:12 UTC] PHP Deprecated:  Required parameter $block_editor_context follows optional parameter $block_categories in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/sfwd-lms/includes/gutenberg/lib/enqueue-scripts.php on line 231
    [23-Sep-2021 18:22:13 UTC] PHP Deprecated:  Required parameter $block_editor_context follows optional parameter $block_categories in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/sfwd-lms/includes/gutenberg/lib/enqueue-scripts.php on line 231
    [23-Sep-2021 18:22:24 UTC] PHP Deprecated:  Required parameter $block_editor_context follows optional parameter $block_categories in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/sfwd-lms/includes/gutenberg/lib/enqueue-scripts.php on line 231
    [23-Sep-2021 18:22:26 UTC] PHP Deprecated:  Required parameter $block_editor_context follows optional parameter $block_categories in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/sfwd-lms/includes/gutenberg/lib/enqueue-scripts.php on line 231
    [23-Sep-2021 18:22:27 UTC] PHP Deprecated:  Required parameter $block_editor_context follows optional parameter $block_categories in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/sfwd-lms/includes/gutenberg/lib/enqueue-scripts.php on line 231
    [23-Sep-2021 18:22:34 UTC] PHP Deprecated:  Required parameter $block_editor_context follows optional parameter $block_categories in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/sfwd-lms/includes/gutenberg/lib/enqueue-scripts.php on line 231
    [23-Sep-2021 18:22:39 UTC] PHP Deprecated:  Required parameter $block_editor_context follows optional parameter $block_categories in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/sfwd-lms/includes/gutenberg/lib/enqueue-scripts.php on line 231
    [23-Sep-2021 18:22:45 UTC] PHP Deprecated:  Required parameter $block_editor_context follows optional parameter $block_categories in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/sfwd-lms/includes/gutenberg/lib/enqueue-scripts.php on line 231
    [23-Sep-2021 18:22:53 UTC] PHP Deprecated:  Required parameter $block_editor_context follows optional parameter $block_categories in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/sfwd-lms/includes/gutenberg/lib/enqueue-scripts.php on line 231
    [23-Sep-2021 18:22:54 UTC] PHP Deprecated:  Required parameter $block_editor_context follows optional parameter $block_categories in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/sfwd-lms/includes/gutenberg/lib/enqueue-scripts.php on line 231
    [23-Sep-2021 18:22:56 UTC] PHP Deprecated:  Required parameter $block_editor_context follows optional parameter $block_categories in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/sfwd-lms/includes/gutenberg/lib/enqueue-scripts.php on line 231
    [23-Sep-2021 18:22:57 UTC] PHP Deprecated:  Required parameter $block_editor_context follows optional parameter $block_categories in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/sfwd-lms/includes/gutenberg/lib/enqueue-scripts.php on line 231
    [23-Sep-2021 18:22:59 UTC] PHP Deprecated:  Required parameter $block_editor_context follows optional parameter $block_categories in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/sfwd-lms/includes/gutenberg/lib/enqueue-scripts.php on line 231
    [23-Sep-2021 18:22:59 UTC] PHP Deprecated:  Required parameter $block_editor_context follows optional parameter $block_categories in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/sfwd-lms/includes/gutenberg/lib/enqueue-scripts.php on line 231
    [23-Sep-2021 18:23:03 UTC] PHP Deprecated:  Required parameter $block_editor_context follows optional parameter $block_categories in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/sfwd-lms/includes/gutenberg/lib/enqueue-scripts.php on line 231
    [23-Sep-2021 18:23:03 UTC] PHP Warning:  Undefined array key "REQUEST_METHOD" in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/pretty-link/app/controllers/PrliAppController.php on line 33
    [23-Sep-2021 18:23:04 UTC] PHP Deprecated:  Required parameter $block_editor_context follows optional parameter $block_categories in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/sfwd-lms/includes/gutenberg/lib/enqueue-scripts.php on line 231
    [23-Sep-2021 18:23:07 UTC] PHP Deprecated:  Required parameter $block_editor_context follows optional parameter $block_categories in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/sfwd-lms/includes/gutenberg/lib/enqueue-scripts.php on line 231
    [23-Sep-2021 18:23:08 UTC] PHP Deprecated:  Required parameter $block_editor_context follows optional parameter $block_categories in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/sfwd-lms/includes/gutenberg/lib/enqueue-scripts.php on line 231
    [23-Sep-2021 18:23:09 UTC] PHP Deprecated:  Required parameter $block_editor_context follows optional parameter $block_categories in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/sfwd-lms/includes/gutenberg/lib/enqueue-scripts.php on line 231
    [23-Sep-2021 18:23:09 UTC] PHP Deprecated:  Required parameter $block_editor_context follows optional parameter $block_categories in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/sfwd-lms/includes/gutenberg/lib/enqueue-scripts.php on line 231
    [23-Sep-2021 18:23:10 UTC] PHP Deprecated:  Required parameter $block_editor_context follows optional parameter $block_categories in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/sfwd-lms/includes/gutenberg/lib/enqueue-scripts.php on line 231
    [23-Sep-2021 18:23:11 UTC] PHP Fatal error:  Uncaught TypeError: array_merge(): Argument #1 must be of type array, null given in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/better-wp-security/core/modules/global/active.php:171
    Stack trace:
    #0 /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/better-wp-security/core/modules/global/active.php(171): array_merge()
    #1 /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/better-wp-security/core/lib/tools/Tools_Runner.php(80): iThemesSecurity\Lib\Tools\Config_Tool@anonymous->run()
    #2 /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/better-wp-security/core/lib/tools/Tools_Runner.php(31): iThemesSecurity\Lib\Tools\Tools_Runner->run_tool()
    #3 /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-includes/class-wp-hook.php(303): iThemesSecurity\Lib\Tools\Tools_Runner->iThemesSecurity\Lib\Tools\{closure}()
    #4 /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
    #5 /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-includes/plugin.php(470): WP_Hook->do_action()
    #6 /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/better-wp-security/core/lib/class-itsec-scheduler.php(383): do_action()
    #7 /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/better-wp-security/core/lib/class-itsec-scheduler-cron.php(62): ITSEC_Scheduler->call_action()
    #8 /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/better-wp-security/core/lib/class-itsec-scheduler-cron.php(47): ITSEC_Scheduler_Cron->run_recurring_event()
    #9 /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-includes/class-wp-hook.php(303): ITSEC_Scheduler_Cron->process()
    #10 /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
    #11 /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-includes/plugin.php(518): WP_Hook->do_action()
    #12 /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-cron.php(138): do_action_ref_array()
    #13 {main}
      thrown in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/better-wp-security/core/modules/global/active.php on line 171
    [23-Sep-2021 18:23:16 UTC] PHP Deprecated:  Required parameter $block_editor_context follows optional parameter $block_categories in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/sfwd-lms/includes/gutenberg/lib/enqueue-scripts.php on line 231
    [23-Sep-2021 18:23:16 UTC] PHP Deprecated:  Required parameter $block_editor_context follows optional parameter $block_categories in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/sfwd-lms/includes/gutenberg/lib/enqueue-scripts.php on line 231
Viewing 15 replies - 1 through 15 (of 43 total)