Title: Relevad's Replies | WordPress.org --- # Relevad [ ](https://wordpress.org/support/users/relevad/) * [Profile](https://wordpress.org/support/users/relevad/) * [Topics Started](https://wordpress.org/support/users/relevad/topics/) * [Replies Created](https://wordpress.org/support/users/relevad/replies/) * [Reviews Written](https://wordpress.org/support/users/relevad/reviews/) * [Topics Replied To](https://wordpress.org/support/users/relevad/replied-to/) * [Engagements](https://wordpress.org/support/users/relevad/engagements/) * [Favorites](https://wordpress.org/support/users/relevad/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 93 total) 1 [2](https://wordpress.org/support/users/relevad/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/relevad/replies/page/3/?output_format=md)… [5](https://wordpress.org/support/users/relevad/replies/page/5/?output_format=md) [6](https://wordpress.org/support/users/relevad/replies/page/6/?output_format=md) [7](https://wordpress.org/support/users/relevad/replies/page/7/?output_format=md) [→](https://wordpress.org/support/users/relevad/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Custom Stock Ticker] NYSE symbol not showing](https://wordpress.org/support/topic/nyse-symbol-not-showing/) * Plugin Author [Relevad](https://wordpress.org/support/users/relevad/) * (@relevad) * [9 years, 7 months ago](https://wordpress.org/support/topic/nyse-symbol-not-showing/#post-8500022) * Hi, * We’ve had a long standing request to perform on the fly replacements of common symbols with other more relevant symbols, unfortunately we are heavily backlogged on other projects. I wish I could be of more help. — Relevad * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Custom Stock Ticker] How to remove certain values from ticker?](https://wordpress.org/support/topic/how-to-remove-certain-values-from-ticker/) * Plugin Author [Relevad](https://wordpress.org/support/users/relevad/) * (@relevad) * [9 years, 7 months ago](https://wordpress.org/support/topic/how-to-remove-certain-values-from-ticker/#post-8500017) * Hi, * There used to be a way to configure which pieces of data appeared in the ticker. For now my recommendation is a custom CSS rule to remove the desired element. In your case it would be this: .stock_ticker_entry > .stock_ticker_element:nth- child(3) {display: none;} * I’ll put in a work order to bring back the functionality in the UI * There is, however, no current method to remove the .AX from the ticker name. Sorry. * I hope this helps — Relevad * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Custom Stock Ticker] Requesting Feed Details](https://wordpress.org/support/topic/requesting-feed-details/) * Plugin Author [Relevad](https://wordpress.org/support/users/relevad/) * (@relevad) * [9 years, 7 months ago](https://wordpress.org/support/topic/requesting-feed-details/#post-8499996) * Hi, * Sorry we do not give out the source of our data connection as per contract reasons. However the data is cached for upwards of an hour some times. If real-time data is of utmost importance you’ll unfortunately have to find another plugin. * I hope this helps — Relevad * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Custom Stock Ticker] My ticker is not display](https://wordpress.org/support/topic/my-ticker-is-not-display/) * Plugin Author [Relevad](https://wordpress.org/support/users/relevad/) * (@relevad) * [9 years, 7 months ago](https://wordpress.org/support/topic/my-ticker-is-not-display/#post-8499994) * Hi, * We’re sorry you’re having issues, however you will need to provide more information. * — Relevad * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Custom Stock Ticker] All the Stock information is unavailable](https://wordpress.org/support/topic/all-the-stock-information-is-unavailable/) * Plugin Author [Relevad](https://wordpress.org/support/users/relevad/) * (@relevad) * [9 years, 7 months ago](https://wordpress.org/support/topic/all-the-stock-information-is-unavailable/#post-8499989) * Hi, Sorry about this problem. It can probably be solved by a complete reinstall of the plugin (uninstall + reinstall) * I hope this helps — Relevad * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Custom Stock Ticker] Change to 2 decimal places?](https://wordpress.org/support/topic/change-to-2-decimal-places/) * Plugin Author [Relevad](https://wordpress.org/support/users/relevad/) * (@relevad) * [9 years, 7 months ago](https://wordpress.org/support/topic/change-to-2-decimal-places/#post-8499985) * Hi, There is no way currently in the UI to configure this. I am not sure how you are receiving 6 decimal places since our data source only supplies 3 at maximum. I’ve added this request to our development pipeline but there is no ETA (heavily backlogged) For now I recommend editing the stock_ticker_display.php and find the round() and edit them to your liking. * I hope this helps — Relevad * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Custom Stock Widget] JSE:JSE](https://wordpress.org/support/topic/jsejse/) * Plugin Author [Relevad](https://wordpress.org/support/users/relevad/) * (@relevad) * [9 years, 7 months ago](https://wordpress.org/support/topic/jsejse/#post-8499977) * Hi, * This is a known limitation of our upstream data provider. The plugin automatically cleans up any stock ticker symbols that it cannot retrieve data for from our upstream. We are always looking to increase the scope of our data connections, but at this time we have no plans to do so. * Sorry, I wish I could be of more help — Relevad * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Custom Stock Widget] Nikkie Index data not available](https://wordpress.org/support/topic/nikkie-index-data-not-available/) * Plugin Author [Relevad](https://wordpress.org/support/users/relevad/) * (@relevad) * [9 years, 7 months ago](https://wordpress.org/support/topic/nikkie-index-data-not-available/#post-8499975) * Hi, * This is a problem with our upstream stock data source. There is not much that we can do short of switching providers. * Sorry — Relevad * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Custom Stock Widget] WARNING: no stock list found](https://wordpress.org/support/topic/warning-no-stock-list-found/) * Plugin Author [Relevad](https://wordpress.org/support/users/relevad/) * (@relevad) * [9 years, 7 months ago](https://wordpress.org/support/topic/warning-no-stock-list-found/#post-8499973) * Hi, * try a uninstall -> reinstall of the plugin see if that helps. * I hope that helps — Relevad * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Custom Stock Widget] External database/csv information](https://wordpress.org/support/topic/external-databasecsv-information/) * Plugin Author [Relevad](https://wordpress.org/support/users/relevad/) * (@relevad) * [9 years, 7 months ago](https://wordpress.org/support/topic/external-databasecsv-information/#post-8499969) * Hi, * No our plugin does not support alternative data sources (such as csv) at this time. You are welcome to modify the plugin to do so; However we have no plans to add this functionality at this time. * Thanks — Relevad * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Custom Stock Widget] Triangles color localization](https://wordpress.org/support/topic/triangles-color/) * Plugin Author [Relevad](https://wordpress.org/support/users/relevad/) * (@relevad) * [9 years, 7 months ago](https://wordpress.org/support/topic/triangles-color/#post-8499956) * Hi, The only way supported at the moment is to manually override the CSS rules. The relevant class (that turns things red) is sw_red So you’ll want to craft some important rules to change sw_red to be green, and the regular case to be red. yeah its not ideal. I’ll add it to our development queue (which is heavily backlogged at this time) * I hope this helps — Relevad * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Custom Stock Widget] Worked until today](https://wordpress.org/support/topic/worked-until-today/) * Plugin Author [Relevad](https://wordpress.org/support/users/relevad/) * (@relevad) * [9 years, 7 months ago](https://wordpress.org/support/topic/worked-until-today/#post-8499939) * Hi, My best guess is that the configuration for the plugin became corrupted somehow. Recommend creating a new widget instance with identical configs and try that. If that fails maybe fully uninstall + reinstall plugin will fix the problem. * I would need further information to debug further. * I hope this helps. — Relevad * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Custom Stock Widget] How to show % change to only 1 decimal place?](https://wordpress.org/support/topic/how-to-show-change-to-only-1-decimal-place/) * Plugin Author [Relevad](https://wordpress.org/support/users/relevad/) * (@relevad) * [9 years, 7 months ago](https://wordpress.org/support/topic/how-to-show-change-to-only-1-decimal-place/#post-8499932) * Hi, There is currently no implemented way to do this within the custom stock widget UI. * I will add it to our development queue (which is backlogged at the moment). * For now the easiest solution is to just modify this line: line 297 of stock_widget_display. php set the round() function to the desired number of decimal places. * I hope that helps — Relevad * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Custom Stock Ticker] Symbol not recognized](https://wordpress.org/support/topic/symbol-not-recognized/) * Plugin Author [Relevad](https://wordpress.org/support/users/relevad/) * (@relevad) * [9 years, 11 months ago](https://wordpress.org/support/topic/symbol-not-recognized/#post-7499176) * Hi Spookywooky, * I can’t think what would cause this issue. The logic for the ticker is as follows, when you press the save button: * 1) Read the list of stocks the user typed in the box 2) Send them off to our servers to get stock data for each one 3a) If the server gives us data, then use that. 3b) If the server fails to respond, then try again later. Use the old data for now. 3c) If the server tells us that the symbol is invalid, then remove it from the list. * Since obviously the symbol TRON is valid, it looks like our data source is erroneously reporting that it isn’t at times. Our plugin only validates ticker symbols when you are on the admin page and you press save. * Could you let me know when, exactly, you are noticing the issue of TRON not being recognized — Is it happening when you press save, or is it working for some period of time and then vanishing on its own, without trying to interact with it? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Custom Stock Widget] No longer works](https://wordpress.org/support/topic/no-longer-works-60/) * Plugin Author [Relevad](https://wordpress.org/support/users/relevad/) * (@relevad) * [9 years, 11 months ago](https://wordpress.org/support/topic/no-longer-works-60/#post-7667784) * Hi Spookywooky, * What I am gathering so far is: * 1) Click the menu item [Relevad Plugins] on your wordpress admin page 2) You receive an error message * Is that correct? * It looks like this issue might have been caused due to a connection problem between your server and ours. I can put in a fix for that, but I’d like to find out if this is a recurring issue for you first, or if it was a one-off thing. Viewing 15 replies - 1 through 15 (of 93 total) 1 [2](https://wordpress.org/support/users/relevad/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/relevad/replies/page/3/?output_format=md)… [5](https://wordpress.org/support/users/relevad/replies/page/5/?output_format=md) [6](https://wordpress.org/support/users/relevad/replies/page/6/?output_format=md) [7](https://wordpress.org/support/users/relevad/replies/page/7/?output_format=md) [→](https://wordpress.org/support/users/relevad/replies/page/2/?output_format=md)