Title: regnaron's Replies | WordPress.org --- # regnaron [ ](https://wordpress.org/support/users/regnaron/) * [Profile](https://wordpress.org/support/users/regnaron/) * [Topics Started](https://wordpress.org/support/users/regnaron/topics/) * [Replies Created](https://wordpress.org/support/users/regnaron/replies/) * [Reviews Written](https://wordpress.org/support/users/regnaron/reviews/) * [Topics Replied To](https://wordpress.org/support/users/regnaron/replied-to/) * [Engagements](https://wordpress.org/support/users/regnaron/engagements/) * [Favorites](https://wordpress.org/support/users/regnaron/favorites/) Search replies: ## Forum Replies Created Viewing 10 replies - 1 through 10 (of 10 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Rate My Post - Star Rating Plugin by FeedbackWP] «No rating submitted!» message](https://wordpress.org/support/topic/no-rating-submitted-message/) * [regnaron](https://wordpress.org/support/users/regnaron/) * (@regnaron) * [4 years, 2 months ago](https://wordpress.org/support/topic/no-rating-submitted-message/#post-15381721) * Hi [@blazk](https://wordpress.org/support/users/blazk/) * I think I found the source of the problem (at least on my installation): It was an old version of the [Complianz plugin](https://wordpress.org/plugins/complianz-gdpr/). * On the real site I still had Complianz 6.0.6 installed, but on the staging site I already had upgraded to Complianz 6.1.0. * When I downgrade on the staging site to Complianz 6.0.6 RateMyPost breaks again and vice versa, when I updated my main site to Complianz 6.1.0, RateMyPost started to work again. * So at least for me it seems to be a problem with Complianz which was already fixed in their version 6.1.0. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Rate My Post - Star Rating Plugin by FeedbackWP] «No rating submitted!» message](https://wordpress.org/support/topic/no-rating-submitted-message/) * [regnaron](https://wordpress.org/support/users/regnaron/) * (@regnaron) * [4 years, 2 months ago](https://wordpress.org/support/topic/no-rating-submitted-message/#post-15364752) * Hi [@blazk](https://wordpress.org/support/users/blazk/), * I hope this helps debugging this issue: I have the same problem on my site: [https://immoprentice.de/welchen-einfluss-haben-die-zinsen-auf-die-kaufpreise-von-immobilien/](https://immoprentice.de/welchen-einfluss-haben-die-zinsen-auf-die-kaufpreise-von-immobilien/). The last time it worked was on the 22.01.2022. I do have a running autoptimize, but just deactivated it and could still reproduce the problem. * If I can send you any debug files from RateMyPost, tell me and I’ll try to get the files. I really like the plugin and it’s a shame that it is not working at the moment 🙁 * On a staging site of mine, I run the same theme and the same version of RMP and much of the same plugins but can in fact *not* reproduce the problem. * If it helps: I noticed that the hover effect when you hover over the stars also does not work. * Thanks and best regards Oliver * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Complianz - GDPR/CCPA Cookie Consent] Complianz 6.x: Cannot style buttons with nisarg theme](https://wordpress.org/support/topic/complianz-6-x-cannot-style-buttons-with-nisarg-theme/) * Thread Starter [regnaron](https://wordpress.org/support/users/regnaron/) * (@regnaron) * [4 years, 3 months ago](https://wordpress.org/support/topic/complianz-6-x-cannot-style-buttons-with-nisarg-theme/#post-15281147) * Hi [@aahulsebos](https://wordpress.org/support/users/aahulsebos/), * thanks a lot, that indeed did the trick! * Thanks for the quick help! * Best regards Oliver * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Complianz - GDPR/CCPA Cookie Consent] Facebook pixel no longer working since 4.6.0](https://wordpress.org/support/topic/facebook-pixel-no-longer-working-since-4-6-0/) * Thread Starter [regnaron](https://wordpress.org/support/users/regnaron/) * (@regnaron) * [5 years, 11 months ago](https://wordpress.org/support/topic/facebook-pixel-no-longer-working-since-4-6-0/#post-12913542) * Hi [@rogierlankhorst](https://wordpress.org/support/users/rogierlankhorst/) * I check using the Chrome extension “Facebook Pixel Helper” and check if the “ PageView” event has a warning or a green check mark. * On [https://really-simple-sandbox.com/facebook-pixel/](https://really-simple-sandbox.com/facebook-pixel/) everything now really works as expected. On my own test site, it *did* not. * However, now, after changing some settings in the plugin itself, it is also working on my installation. * Here is what I had to change to make it work: * 1) Switch my category style (Opt-In / Category) from “Accept / Deny” to “Accept All + Categories) 2)Reload my page and explicitly deselect marketing cookies * Now everything works as expected, even when I switch back to the old “Accept / Deny” style. * Looks like with the whole upgrading / downgrading / switching to develop created some issue with the classification of the Facebook cookie (marketing vs. technically necessary) on my installation. I will keep an eye on this. * So thank you very much, I think the problem is now fixed, and I look forward to installing the 4.6.3 release on my production site 🙂 - This reply was modified 5 years, 11 months ago by [regnaron](https://wordpress.org/support/users/regnaron/). - This reply was modified 5 years, 11 months ago by [regnaron](https://wordpress.org/support/users/regnaron/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Complianz - GDPR/CCPA Cookie Consent] Facebook pixel no longer working since 4.6.0](https://wordpress.org/support/topic/facebook-pixel-no-longer-working-since-4-6-0/) * Thread Starter [regnaron](https://wordpress.org/support/users/regnaron/) * (@regnaron) * [5 years, 11 months ago](https://wordpress.org/support/topic/facebook-pixel-no-longer-working-since-4-6-0/#post-12911626) * Hi [@rogierlankhorst](https://wordpress.org/support/users/rogierlankhorst/) * I just re-downloaded the new plugin code and installed it, but the behavior is unchanged. It still ignores my cookie choices. * If you want to see for yourself: I am currently running the latest version at [https://ebesucher-test.mycryptonodes.net/](https://ebesucher-test.mycryptonodes.net/) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Complianz - GDPR/CCPA Cookie Consent] Facebook pixel no longer working since 4.6.0](https://wordpress.org/support/topic/facebook-pixel-no-longer-working-since-4-6-0/) * Thread Starter [regnaron](https://wordpress.org/support/users/regnaron/) * (@regnaron) * [5 years, 11 months ago](https://wordpress.org/support/topic/facebook-pixel-no-longer-working-since-4-6-0/#post-12911078) * Hi [@rogierlankhorst](https://wordpress.org/support/users/rogierlankhorst/) * Thank you for your quick reply! The new version regrettably does not work 100%. The pixel now activates *every time*, even if I do *not* accept the cookies. So with this version, the site would no longer be GDPR compliant… * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Complianz - GDPR/CCPA Cookie Consent] Facebook pixel no longer working since 4.6.0](https://wordpress.org/support/topic/facebook-pixel-no-longer-working-since-4-6-0/) * Thread Starter [regnaron](https://wordpress.org/support/users/regnaron/) * (@regnaron) * [5 years, 11 months ago](https://wordpress.org/support/topic/facebook-pixel-no-longer-working-since-4-6-0/#post-12904077) * Hi [@aahulsebos](https://wordpress.org/support/users/aahulsebos/), * I just checked your page. It actually also shows the problem: Accept the cookies and all is good. Refresh the page or go to a second page and the pixel no longer gets activated. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Complianz - GDPR/CCPA Cookie Consent] Facebook pixel no longer working since 4.6.0](https://wordpress.org/support/topic/facebook-pixel-no-longer-working-since-4-6-0/) * Thread Starter [regnaron](https://wordpress.org/support/users/regnaron/) * (@regnaron) * [5 years, 11 months ago](https://wordpress.org/support/topic/facebook-pixel-no-longer-working-since-4-6-0/#post-12900844) * Hi [@aahulsebos](https://wordpress.org/support/users/aahulsebos/) Aert, * I just created a little video showing the problem on a test server of mine. There I also did another test by only upgrading / downgrading the Complianz plugin to show the effect. * You can find the video at: [https://ebesucher-test.mycryptonodes.net/wp-content/uploads/2020/05/20200527_192749.mp4](https://ebesucher-test.mycryptonodes.net/wp-content/uploads/2020/05/20200527_192749.mp4) * Here is what you see in the video: * 00:00: I started with 4.5.2 installed and had all cookies accepted. The facebook pixel tracks all page views 00:10: I then reject the marketing cookies and the facebook pixel no longer tracks the user 00:23: Visiting other pages still has the pixel not tracking the user 00:33: Accepting all cookies again makes the pixel again track the user 00:40 When changing to other pages, the pixel stil tracks the user on the new pages 01:20: I then update the plugin from 4.5.2 to 4.6.2 01:50: Refreshing the page, shows that the pixel does not track the user 02:20: Accepting the cookies, the pixel tracks the user 02:30: Going to another page, the pixel does not track anymore 02:55: Accepting the cookies again, the pixel tracks again 03:10: Changing the page, the pixel does not track any more 03:20: I roll back the plugin to 4.5.2 03:45: Refreshing the page and the pixel tracks the user 03:50: Changing the page and the pixel still tracks the user 04:00: Another page change and the pixel still tracks the user * Hope this helps * Best regards Oliver * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Complianz - GDPR/CCPA Cookie Consent] Facebook pixel no longer working since 4.6.0](https://wordpress.org/support/topic/facebook-pixel-no-longer-working-since-4-6-0/) * Thread Starter [regnaron](https://wordpress.org/support/users/regnaron/) * (@regnaron) * [5 years, 11 months ago](https://wordpress.org/support/topic/facebook-pixel-no-longer-working-since-4-6-0/#post-12900567) * Hi Aert, * I am afraid I did not properly understand the second part of your answer. (How should I check …) * I know the Chrome extension and actually used it to double check the problem on my page. When I visit the sample page you provided, I neither get a Complianz banner, nor does Facebook pixel helper show any pixels. Is the page already fully set up? * Best regards Oliver * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Complianz - GDPR/CCPA Cookie Consent] Facebook pixel no longer working since 4.6.0](https://wordpress.org/support/topic/facebook-pixel-no-longer-working-since-4-6-0/) * Thread Starter [regnaron](https://wordpress.org/support/users/regnaron/) * (@regnaron) * [5 years, 11 months ago](https://wordpress.org/support/topic/facebook-pixel-no-longer-working-since-4-6-0/#post-12895840) * Hi Aert, * thanks for your quick reply. Yes, I do use other services like Cloudflare and Autoptimize on the page. However, today I rolled back the plugin to 4.5.2 (no other changes) and the pixel works again. When rolling back to 4.5.2 I also kept all of Complianz’ user settings (especially the scripts) unchanged. * I also tried disabling services like Cloudflare and Autoptimize with 4.6.x but that did not seem to have any effect. * If I can do anything to help in debugging this issue, please feel free to ask. Are there any debug files I can activate? * Best regards Oliver Viewing 10 replies - 1 through 10 (of 10 total)