Forum Replies Created

Viewing 15 replies - 1 through 15 (of 33 total)
  • Thread Starter reachingout

    (@reachingout)

    Hi,

    Yes, your suggestion solved my problem. Thank you!

    /reachingout

    Thread Starter reachingout

    (@reachingout)

    It went through now!
    I had not connected my Stripe account.
    Thanks!

    Thread Starter reachingout

    (@reachingout)

    Hi,
    OK, thanks, and sorry for bothering you!

    Thread Starter reachingout

    (@reachingout)

    Hi,

    I tried to deactivate plugins but it did not help.
    I could only see “Page ID is set but the page does not exist” as an error below.

    System report:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.sta.--hidden--.se
    Site address (URL): https://www.sta.--hidden--.se
    WC Version: 5.1.0
    REST API Version: ✔ 5.1.0
    WC Blocks Version: ✔ 4.4.3
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 2.0.2
    Log Directory Writable: ✔
    WP Version: 5.7
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.2.34
    PHP Post Max Size: 128 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 10000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 10.3.22-MariaDB-cll-lve
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 4.5.2
    WC Database Prefix: wp4v_
    Total Database Size: 7.94MB
    Database Data Size: 6.24MB
    Database Index Size: 1.70MB
    wp4v_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp4v_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp4v_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp4v_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp4v_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp4v_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp4v_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp4v_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp4v_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp4v_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp4v_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp4v_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp4v_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp4v_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp4v_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wp4v_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp4v_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp4v_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp4v_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp4v_comments: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
    wp4v_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp4v_options: Data: 1.31MB + Index: 0.06MB + Engine InnoDB
    wp4v_postmeta: Data: 0.44MB + Index: 0.11MB + Engine InnoDB
    wp4v_posts: Data: 3.48MB + Index: 0.06MB + Engine InnoDB
    wp4v_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp4v_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp4v_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp4v_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp4v_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp4v_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp4v_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp4v_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp4v_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp4v_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp4v_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp4v_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp4v_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp4v_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp4v_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp4v_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp4v_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp4v_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp4v_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp4v_yoast_indexable: Data: 0.09MB + Index: 0.08MB + Engine InnoDB
    wp4v_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp4v_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp4v_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp4v_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 41
    condition_group: 2
    custom_css: 1
    feedback: 132
    nav_menu_item: 8
    oembed_cache: 2
    page: 10
    post: 2
    product: 8
    revision: 203
    sidebar: 2
    tablepress_table: 4
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (14) ###
    
    Classic Editor: by WordPress Contributors – 1.6
    Cloudflare: by Cloudflare
    Inc. – 4.4.0
    
    Content Aware Sidebars: by Joachim Jensen - DEV Institute – 3.15.2
    Duplicate Page: by mndpsingh287 – 4.4
    Hide Admin Toolbar: by Aftab Muni – 1.0
    Jetpack by WordPress.com: by Automattic – 9.5
    Change Storefront Footer Copyright Text: by QuadLayers – 1.0.1
    Storefront Homepage Contact Section: by WooThemes – 1.0.5
    Storefront Top Bar: by Wooassist – 1.1.1
    TablePress: by Tobias Bäthge – 1.13
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.16.50
    
    WC Hide Shipping Methods: by Rynaldo Stoltz – 1.4
    Stripe For WooCommerce: by Payment Plugins
    support@paymentplugins.com – 3.2.15
    
    WooCommerce: by Automattic – 5.1.0
    
    ### Inactive Plugins (7) ###
    
    Akismet Anti-Spam: by Automattic – 4.1.9
    Custom Sidebars: by WebFactory Ltd – 3.31
    Hello Dolly: by Matt Mullenweg – 1.7.2
    Hummingbird: by WPMU DEV – 2.7.2
    Klarna Checkout for WooCommerce: by Krokedil – 2.4.3
    WordPress Importer: by wordpressdotorg – 0.7
    Yoast SEO: by Team Yoast – 16.0.2
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: SEK (kr)
    Currency Position: right_space
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 0
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #6 - /
    Cart: #7 - /varukorg/
    Checkout: #8 - /checkout/
    My account: #9 - /mitt-konto/
    Terms and conditions: ❌ Page ID is set
    but the page does not exist
    
    ### Theme ###
    
    Name: Storefront
    Version: 3.5.1
    Author URL: https://woocommerce.com/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 24
    Oldest: 2021-02-27 20:33:57 +0000
    Newest: 2021-03-28 19:42:12 +0000
    
    Pending: 1
    Oldest: 2021-03-29 19:42:12 +0000
    Newest: 2021-03-29 19:42:12 +0000
    
    ### Status report information ###
    
    Generated at: 2021-03-29 18:13:59 +02:00
    
    Thread Starter reachingout

    (@reachingout)

    OK, I solved it! It was the table prefix, $table_prefix, in the wp-config.php file that needed to be changed. Thanks anyway 🙂

    Thread Starter reachingout

    (@reachingout)

    Thanks, it worked!

    Thread Starter reachingout

    (@reachingout)

    I found my
    /wp-content/plugins/theme-my-login/theme-my-login.php
    and put the code inside, but it did not work.

    Thread Starter reachingout

    (@reachingout)

    I put it in my functions.php file but it did not work.

    Thread Starter reachingout

    (@reachingout)

    Hello,

    I had a general problem with my website when I reported this, but it works now!
    Thanks

    Thread Starter reachingout

    (@reachingout)

    I think this was the very issue, but I updated my theme version to a newer version, one that is compatible with WordPress 5.5. It seems to work now!
    Thanks.

    Thread Starter reachingout

    (@reachingout)

    Hi,

    I have been in contact with my host/server admin.
    They said that from what they can see the database restore actually gets completed. The problem is when the plugin tries to restore the “Others” component of the website. The highlighted error says:

    Move /home/botasoci/public_html/wp-content/languages -> /home/botasoci/public_html/wp-content/languages-old: Failed. Destination Directory UID=1090, GID=1093. Effective/real user IDs of the current process: 1090/1090. Effective/real group IDs of the current process: 1093/1093.

    This is their back-end error logs:

    Furthermore, they wrote:
    “We’ve already tried resetting the folders/files permission of the entire user directory and manually checking “/home/botasoci/public_html/wp-content/languages” we only see 755/644 perms which is what’s usually works in the industry. We recommend touching base with Updraft Support once again and provide them the above details. Check if they require the folder/file perms to be updated to something else otherwise how to bypass the detected error. Please let us know how it goes and if there is anything else we can assist you with.”

    They also gave these two attachments:
    updraft restore error.PNG
    updaft full error.txt
    you can find them in:
    https://1drv.ms/u/s!ApPhP1_jV40zgxRWFJqJolLgkRaj?e=fdxYV1

    Thread Starter reachingout

    (@reachingout)

    OK, thanks! I was going crazy.

    • This reply was modified 1 year, 3 months ago by reachingout.
    Thread Starter reachingout

    (@reachingout)

    Hi,

    Maybe I discovered something now. When i log the error, I can see this in my debug.log file:
    [09-Jun-2020 17:56:31 UTC] PHP Warning: copy(): The first argument to copy() function cannot be a directory in /home/botasoci/public_html/wp-admin/includes/class-wp-filesystem-direct.php on line 281

    So, it complains on this row:
    $rtval = copy( $source, $destination );

    I have updated my above link to also include the file
    debug.log and
    class-wp-filesystem-direct.php

    Thread Starter reachingout

    (@reachingout)

    Hi,

    Ok, you can see the log files under:
    https://1drv.ms/u/s!ApPhP1_jV40zgxRWFJqJolLgkRaj?e=fdxYV1

    Thread Starter reachingout

    (@reachingout)

    And I am always getting a pop-up from WordPress to log-in while restoring (which later failes on above mentioned error). That is strange beacuse I am obviously logged in while doing the restoration.

Viewing 15 replies - 1 through 15 (of 33 total)