Title: rasmarcus's Replies | WordPress.org --- # rasmarcus [ ](https://wordpress.org/support/users/rasmarcus/) * [Profile](https://wordpress.org/support/users/rasmarcus/) * [Topics Started](https://wordpress.org/support/users/rasmarcus/topics/) * [Replies Created](https://wordpress.org/support/users/rasmarcus/replies/) * [Reviews Written](https://wordpress.org/support/users/rasmarcus/reviews/) * [Topics Replied To](https://wordpress.org/support/users/rasmarcus/replied-to/) * [Engagements](https://wordpress.org/support/users/rasmarcus/engagements/) * [Favorites](https://wordpress.org/support/users/rasmarcus/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 98 total) 1 [2](https://wordpress.org/support/users/rasmarcus/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/rasmarcus/replies/page/3/?output_format=md)… [5](https://wordpress.org/support/users/rasmarcus/replies/page/5/?output_format=md) [6](https://wordpress.org/support/users/rasmarcus/replies/page/6/?output_format=md) [7](https://wordpress.org/support/users/rasmarcus/replies/page/7/?output_format=md) [→](https://wordpress.org/support/users/rasmarcus/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Formidable PRO2PDF] Site is down – can’t generate PDFs](https://wordpress.org/support/topic/site-is-down-cant-generate-pdfs/) * Plugin Author [rasmarcus](https://wordpress.org/support/users/rasmarcus/) * (@rasmarcus) * [3 years, 8 months ago](https://wordpress.org/support/topic/site-is-down-cant-generate-pdfs/#post-16002408) * The PRO2PDF VPS service provider is experiencing repeated DDoS cyber-attacks which are causing our VPS DNS to propagate each time they change the server IP address. * Unfortunately, the PRO2PDF plugin API is at the mercy of the hosting provider, the good news is that they’ve been a great service provider for 8+ years and we expect they are doing everything they can to stem the attacks. * Our E2Pdf plugin is not affected and is built to withstand such attacks. * You may migrate PRO2PDF activation keys to E2Pdf with this online tool. E2Pdf subscription plans still apply. [https://e2pdf.com/checkout/license/new/2](https://e2pdf.com/checkout/license/new/2) Migration video: [https://www.youtube.com/watch?v=4rOlEY87FvY](https://www.youtube.com/watch?v=4rOlEY87FvY) Contact E2Pdf support if you have migration questions. [https://e2pdf.com/support/desk/how-to](https://e2pdf.com/support/desk/how-to) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Formidable PRO2PDF] Site is down – can’t generate PDFs](https://wordpress.org/support/topic/site-is-down-cant-generate-pdfs/) * Plugin Author [rasmarcus](https://wordpress.org/support/users/rasmarcus/) * (@rasmarcus) * [3 years, 9 months ago](https://wordpress.org/support/topic/site-is-down-cant-generate-pdfs/#post-15996464) * We are still seeing signs of the attack, so we are working on firewall rules to derail the attack. For now, the server appears to be stable and able to generate PDFs. * We remain at your service. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Formidable PRO2PDF] Site is down – can’t generate PDFs](https://wordpress.org/support/topic/site-is-down-cant-generate-pdfs/) * Plugin Author [rasmarcus](https://wordpress.org/support/users/rasmarcus/) * (@rasmarcus) * [3 years, 9 months ago](https://wordpress.org/support/topic/site-is-down-cant-generate-pdfs/#post-15996029) * Our apologies! Reach us through our gmail account here.. formidablepro2pdf AT gmail DOT com * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Formidable PRO2PDF] Site is down – can’t generate PDFs](https://wordpress.org/support/topic/site-is-down-cant-generate-pdfs/) * Plugin Author [rasmarcus](https://wordpress.org/support/users/rasmarcus/) * (@rasmarcus) * [3 years, 9 months ago](https://wordpress.org/support/topic/site-is-down-cant-generate-pdfs/#post-15995533) * Our service provider is experiencing a DDOS Attack. They are aware of the issue and are working to resolve the cyber attack. * Our E2Pdf plugin server is not affected. Please contact support @ formidablepro2pdf DOT com if you have mission-critical forms as it may be possible to migrate quickly using our online migration tool. * For clarification regarding the PRO2PDF service. This year we experienced one 6-hour (overnight in the U.S.) server outage two days ago, and today our provider is experiencing a DDOS attack. * We will update you as the situation changes as we remain at your service. - This reply was modified 3 years, 9 months ago by [rasmarcus](https://wordpress.org/support/users/rasmarcus/). Reason: Clarify service reliability * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[E2Pdf - Export Pdf Tool for WordPress] generate multiple forms in one pdf](https://wordpress.org/support/topic/generate-multiple-forms-in-one-pdf/) * Plugin Author [rasmarcus](https://wordpress.org/support/users/rasmarcus/) * (@rasmarcus) * [4 years ago](https://wordpress.org/support/topic/generate-multiple-forms-in-one-pdf/#post-15683541) * There is a workaround to merge more than one form using a Formidable View Shortcode as the `Value:` of the PDF field. * We remain at your service * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Formidable PRO2PDF] Checkbox Mapping](https://wordpress.org/support/topic/checkbox-mapping/) * Plugin Author [rasmarcus](https://wordpress.org/support/users/rasmarcus/) * (@rasmarcus) * [4 years, 1 month ago](https://wordpress.org/support/topic/checkbox-mapping/#post-15560570) * Our apologies! The link has been shared. * We remain at your service. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Formidable PRO2PDF] Checkbox Mapping](https://wordpress.org/support/topic/checkbox-mapping/) * Plugin Author [rasmarcus](https://wordpress.org/support/users/rasmarcus/) * (@rasmarcus) * [4 years, 1 month ago](https://wordpress.org/support/topic/checkbox-mapping/#post-15559000) * Each Formidable Form Checkbox Field (no matter how many options it has) must be mapped to each PDF Field Checkbox and each PDF Checkbox must have a unique field name. * So, if the Formidable Form checkbox ID is [100] and has 4 options (ANSWER1, ANSWER2, ANSWER3, ANSWER4) Then, map [100] to each of the 4 PDF Checkbox fields named( ANSWER1, ANSWER2, ANSWER3, ANSWER4) each with an EXPORT VALUE to match (ANSWER1, ANSWER2, ANSWER3, ANSWER4) * Here’s a video example of the above. If you still have issues, send us a PDF form for instructions to match your form. [https://youtu.be/3BIH6IB_zBk](https://youtu.be/3BIH6IB_zBk) * FYI: There is a known issue with corrupting checkbox fields if they are incorrectly mapped. So, if all is mapped correctly, try replacing the PDF checkbox(es). * We remain at your service. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Formidable PRO2PDF] Checkbox Mapping](https://wordpress.org/support/topic/checkbox-mapping/) * Plugin Author [rasmarcus](https://wordpress.org/support/users/rasmarcus/) * (@rasmarcus) * [4 years, 1 month ago](https://wordpress.org/support/topic/checkbox-mapping/#post-15557162) * The post is outdated but still accurate. Take a look at [this post](https://www.formidablepro2pdf.com/pdfescape-radio-button-checkbox-demo/) which includes a downloadable example. * Double-check your settings to be sure they are correct, most importantly; – The PDF field’s EXPORT DATA value must match the Formidable Form checkbox value, exactly. – Each PDF field Name must be unique. * If you send your PDF to support AT formidablepro2pdf.com we’ll take a look at it and provide specific steps to resolve any issue. * We remain at your serivce. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Formidable PRO2PDF] You can generate only 1 PDF form because your server has to have pdftk installed](https://wordpress.org/support/topic/you-can-generate-only-1-pdf-form-because-your-server-has-to-have-pdftk-installed/) * Plugin Author [rasmarcus](https://wordpress.org/support/users/rasmarcus/) * (@rasmarcus) * [4 years, 4 months ago](https://wordpress.org/support/topic/you-can-generate-only-1-pdf-form-because-your-server-has-to-have-pdftk-installed/#post-15253422) * Was the WP installation moved or cloned to another server? – If no, it may be necessary for us to login and take a look at your installation. If possible and needed, complete this [form](https://www.formidablepro2pdf.com/login-support-request/). * – Optionally, you can try our latest PDF plugin [E2Pdf](https://wordpress.org/plugins/e2pdf/). * We remain at your service. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Formidable PRO2PDF] You can generate only 1 PDF form because your server has to have pdftk installed](https://wordpress.org/support/topic/you-can-generate-only-1-pdf-form-because-your-server-has-to-have-pdftk-installed/) * Plugin Author [rasmarcus](https://wordpress.org/support/users/rasmarcus/) * (@rasmarcus) * [4 years, 4 months ago](https://wordpress.org/support/topic/you-can-generate-only-1-pdf-form-because-your-server-has-to-have-pdftk-installed/#post-15250369) * PDFtk is not required for WP installations, that are connected to the internet, to map one Formidable Form to a PDF. 1. Is your WP installation connected to the internet, or is it on a private intranet? What happens when you click the “Activate this Website” link? * We remain at your service. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Formidable PRO2PDF] How to make a PDF to “Work with”](https://wordpress.org/support/topic/how-to-make-a-pdf-to-work-with/) * Plugin Author [rasmarcus](https://wordpress.org/support/users/rasmarcus/) * (@rasmarcus) * [4 years, 6 months ago](https://wordpress.org/support/topic/how-to-make-a-pdf-to-work-with/#post-15100766) * No, our plugin uses the static PDF field positions and is unable to move the PDF fields. Additionally, the plugin does not recognize CSS, it only recognizes basic HTML. * Our other plugin, [E2Pdf](https://e2pdf.com) offers more flexibility, however, it’s also limited in the ability to move fields around the PDF form and CSS is also limited to basic formatting. * We remain at your service. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Formidable PRO2PDF] How to start with this Plugin](https://wordpress.org/support/topic/how-to-start-with-this-plugin/) * Plugin Author [rasmarcus](https://wordpress.org/support/users/rasmarcus/) * (@rasmarcus) * [4 years, 6 months ago](https://wordpress.org/support/topic/how-to-start-with-this-plugin/#post-15100741) * Here’s the step-by-step directions. youtube.com/watch?v=zOA-rGyv-js Let us know if you need additional specific help. * Keep in mind, the PDF form must already contain the PDF Form Field before uploading to the plugin. It’s best practice to name the PDF fields the same as the FIELD KEYS of the formidable form (not the Field IDs, use the Field Keys) and enable( check) the “Enable automated layout creation for new field maps” setting under the SETTINGS tab before creating the Field Map Layout. * Here’s more help from our helpdesk. [https://www.formidablepro2pdf.com/support/subject/pdf-format/](https://www.formidablepro2pdf.com/support/subject/pdf-format/) * We remain at your serivce. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Formidable PRO2PDF] How to make a PDF to “Work with”](https://wordpress.org/support/topic/how-to-make-a-pdf-to-work-with/) * Plugin Author [rasmarcus](https://wordpress.org/support/users/rasmarcus/) * (@rasmarcus) * [4 years, 6 months ago](https://wordpress.org/support/topic/how-to-make-a-pdf-to-work-with/#post-15100692) * Upload any PDF with PDF form fields already positioned in the document. That will be your “Select PDF file to work with”. * We remain at your service. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Formidable PRO2PDF] Problem with personal account on https://www.formidablepro2pdf.com/](https://wordpress.org/support/topic/problem-with-personal-account-on-https-www-formidablepro2pdf-com/) * Plugin Author [rasmarcus](https://wordpress.org/support/users/rasmarcus/) * (@rasmarcus) * [4 years, 7 months ago](https://wordpress.org/support/topic/problem-with-personal-account-on-https-www-formidablepro2pdf-com/#post-15025667) * We are doing everything we can to prevent the DDoS Attack, and it appears to be working. * We remain at your service. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Formidable PRO2PDF] Problem with personal account on https://www.formidablepro2pdf.com/](https://wordpress.org/support/topic/problem-with-personal-account-on-https-www-formidablepro2pdf-com/) * Plugin Author [rasmarcus](https://wordpress.org/support/users/rasmarcus/) * (@rasmarcus) * [4 years, 7 months ago](https://wordpress.org/support/topic/problem-with-personal-account-on-https-www-formidablepro2pdf-com/#post-15025590) * Our server is experiencing a DDoS Attack, however, it’s an amateur attack that we’re able to block. * The plugin should be working as expected now and we’ll keep a close eye on the situation. * We remain at your service. 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