Title: rainrescue's Replies | WordPress.org --- # rainrescue [ ](https://wordpress.org/support/users/rainrescue/) * [Profile](https://wordpress.org/support/users/rainrescue/) * [Topics Started](https://wordpress.org/support/users/rainrescue/topics/) * [Replies Created](https://wordpress.org/support/users/rainrescue/replies/) * [Reviews Written](https://wordpress.org/support/users/rainrescue/reviews/) * [Topics Replied To](https://wordpress.org/support/users/rainrescue/replied-to/) * [Engagements](https://wordpress.org/support/users/rainrescue/engagements/) * [Favorites](https://wordpress.org/support/users/rainrescue/favorites/) Search replies: ## Forum Replies Created Viewing 9 replies - 1 through 9 (of 9 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Administrator rights locked to previous developer](https://wordpress.org/support/topic/administrator-rights-locked-to-previous-developer/) * Thread Starter [rainrescue](https://wordpress.org/support/users/rainrescue/) * (@rainrescue) * [5 years, 1 month ago](https://wordpress.org/support/topic/administrator-rights-locked-to-previous-developer/#post-14172948) * Thank you * Our developers have now uninstalled this Facebook Plug, – reset all that it looks as though we should and then re-installed it We are still locked to the old developer? Any more advise? Is it a WooCommerce issue? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Administrator rights locked to previous developer](https://wordpress.org/support/topic/administrator-rights-locked-to-previous-developer/) * Thread Starter [rainrescue](https://wordpress.org/support/users/rainrescue/) * (@rainrescue) * [5 years, 1 month ago](https://wordpress.org/support/topic/administrator-rights-locked-to-previous-developer/#post-14169055) * Hi thanks for that Yes, I’m definately an administrator. In fact I set up a new user and created Admin rights to see if it was something strange with my set up. I think our WordPress is going to need an upgrade for this in some way– as there is just no way of adding new? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Administrator rights locked to previous developer](https://wordpress.org/support/topic/administrator-rights-locked-to-previous-developer/) * Thread Starter [rainrescue](https://wordpress.org/support/users/rainrescue/) * (@rainrescue) * [5 years, 1 month ago](https://wordpress.org/support/topic/administrator-rights-locked-to-previous-developer/#post-14164218) * Thanks Victoria * [https://snipboard.io/marvW0.jpg](https://snipboard.io/marvW0.jpg) * I am an administrator on the site * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Administrator rights locked to previous developer](https://wordpress.org/support/topic/administrator-rights-locked-to-previous-developer/) * Thread Starter [rainrescue](https://wordpress.org/support/users/rainrescue/) * (@rainrescue) * [5 years, 2 months ago](https://wordpress.org/support/topic/administrator-rights-locked-to-previous-developer/#post-14157203) * Thanks Victoria, I am the administrator and I don’t have any option to delete this plug in or ADD NEW . I can’t see any way or guidelines about it either any clues? thanks for the answer * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Administrator rights locked to previous developer](https://wordpress.org/support/topic/administrator-rights-locked-to-previous-developer/) * Thread Starter [rainrescue](https://wordpress.org/support/users/rainrescue/) * (@rainrescue) * [5 years, 2 months ago](https://wordpress.org/support/topic/administrator-rights-locked-to-previous-developer/#post-14136648) * We do not have the option of ADD NEW on our plugin page – do you need super admin rights? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Administrator rights locked to previous developer](https://wordpress.org/support/topic/administrator-rights-locked-to-previous-developer/) * Thread Starter [rainrescue](https://wordpress.org/support/users/rainrescue/) * (@rainrescue) * [5 years, 2 months ago](https://wordpress.org/support/topic/administrator-rights-locked-to-previous-developer/#post-14136487) * Thanks John for that – sounds as though thats what I need. I’ve downloaded the code, but how do I install that as a plugin? Its just code and I can’t see how to insert a new plugin into our wordpress site thanks Jacquie * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Administrator rights locked to previous developer](https://wordpress.org/support/topic/administrator-rights-locked-to-previous-developer/) * Thread Starter [rainrescue](https://wordpress.org/support/users/rainrescue/) * (@rainrescue) * [5 years, 2 months ago](https://wordpress.org/support/topic/administrator-rights-locked-to-previous-developer/#post-14130834) * Sorry – I’ve not explained correctly. I can login to the WordPress site. This is the Facebook/Woo Commerce connection. Marketing/Facebook – attempts to login to Facebook – and gets the message Administrator is with the other company. * Facebook has no details that we have ever set up on Facebook – and can’t do anything to help * I can’t delete the Plugin Facebook – WooCommerce – because it is just the same when I log back in I’m stumped * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Administrator rights locked to previous developer](https://wordpress.org/support/topic/administrator-rights-locked-to-previous-developer/) * Thread Starter [rainrescue](https://wordpress.org/support/users/rainrescue/) * (@rainrescue) * [5 years, 2 months ago](https://wordpress.org/support/topic/administrator-rights-locked-to-previous-developer/#post-14130310) * Sorry – this is the WooCommerce – Facebook plugin. Its installed – can I uninstall and re-install as we havent started using it yet. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Facebook for Woocommerce configuration error](https://wordpress.org/support/topic/facebook-for-woocommerce-configuration-error/) * [rainrescue](https://wordpress.org/support/users/rainrescue/) * (@rainrescue) * [5 years, 2 months ago](https://wordpress.org/support/topic/facebook-for-woocommerce-configuration-error/#post-14129907) * I’m also having Administrator issues. It says our previous Development Company is the Administrator? Even though they’ve removed all links to us from their Business Account. I can’t get past this anyway. Any ideas what I can do? * “Admin permission required You don’t have permission to edit these settings. Contact the admin of ”SO Digital Communications” Business Manager to gain access.” Viewing 9 replies - 1 through 9 (of 9 total)