Title: Rafik's Replies | WordPress.org --- # Rafik [ ](https://wordpress.org/support/users/rafikwp/) * [Profile](https://wordpress.org/support/users/rafikwp/) * [Topics Started](https://wordpress.org/support/users/rafikwp/topics/) * [Replies Created](https://wordpress.org/support/users/rafikwp/replies/) * [Reviews Written](https://wordpress.org/support/users/rafikwp/reviews/) * [Topics Replied To](https://wordpress.org/support/users/rafikwp/replied-to/) * [Engagements](https://wordpress.org/support/users/rafikwp/engagements/) * [Favorites](https://wordpress.org/support/users/rafikwp/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 422 total) 1 [2](https://wordpress.org/support/users/rafikwp/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/rafikwp/replies/page/3/?output_format=md)… [27](https://wordpress.org/support/users/rafikwp/replies/page/27/?output_format=md) [28](https://wordpress.org/support/users/rafikwp/replies/page/28/?output_format=md) [29](https://wordpress.org/support/users/rafikwp/replies/page/29/?output_format=md) [→](https://wordpress.org/support/users/rafikwp/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP News and Scrolling Widgets] Error in the plug](https://wordpress.org/support/topic/error-in-the-plug/) * [Rafik](https://wordpress.org/support/users/rafikwp/) * (@rafikwp) * [5 years, 11 months ago](https://wordpress.org/support/topic/error-in-the-plug/#post-13004317) * Hello, * We have checked the error, it not look our plugin error maybe other plugin or theme causing the issue, please check one by one plugin deactivating and switching wp default theme. * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP Modal Popup with Cookie Integration] Popup Expiry time isnt working](https://wordpress.org/support/topic/popup-expiry-time-isnt-working/) * [Rafik](https://wordpress.org/support/users/rafikwp/) * (@rafikwp) * [5 years, 11 months ago](https://wordpress.org/support/topic/popup-expiry-time-isnt-working/#post-13004280) * Hello, * We have checked the our end its working fine. once you close the popup, it will not show you again till it expires, which you have set from the backend. * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP Modal Popup with Cookie Integration] Popup Expiry time isnt working](https://wordpress.org/support/topic/popup-expiry-time-isnt-working/) * [Rafik](https://wordpress.org/support/users/rafikwp/) * (@rafikwp) * [5 years, 11 months ago](https://wordpress.org/support/topic/popup-expiry-time-isnt-working/#post-13004248) * hello, * We have checked our end its working fine. once you close the popup, it will again show when to expire day * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Portfolio and Projects] Plugin Layout](https://wordpress.org/support/topic/plugin-layout/) * [Rafik](https://wordpress.org/support/users/rafikwp/) * (@rafikwp) * [5 years, 11 months ago](https://wordpress.org/support/topic/plugin-layout/#post-12990944) * HEllo, * Two questions: * 1. Is there something else I need to do to tell it to use single-wpos_portfolio. php instead of single.php >>No need to do anything else, this is the correct way, it should work. * 2. Why do I not have the “Sidebar and Header Attributes” selection box in the portfolio admin area, like I do for regular posts? Is there a way to add this? If I had this option, I could simply select a different sidebar, and that would be sufficient if I can’t get the full width to work. >>This depends on your theme * It looks like you are using PRO plugin please find our site and raise your issue there, our team will help you, this is free plugin form. * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP News and Scrolling Widgets] Error in the plug](https://wordpress.org/support/topic/error-in-the-plug/) * [Rafik](https://wordpress.org/support/users/rafikwp/) * (@rafikwp) * [5 years, 11 months ago](https://wordpress.org/support/topic/error-in-the-plug/#post-12988025) * Hello, * Can you please share a screenshot of the error we will check and help you * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP Logo Showcase Responsive Slider and Carousel] Link Out URLs not working](https://wordpress.org/support/topic/link-out-urls-not-working/) * [Rafik](https://wordpress.org/support/users/rafikwp/) * (@rafikwp) * [5 years, 11 months ago](https://wordpress.org/support/topic/link-out-urls-not-working/#post-12988002) * Hello * Can you please create new fresh page and add the shortcode, share page URL w will check and help you * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Portfolio and Projects] Plugin Layout](https://wordpress.org/support/topic/plugin-layout/) * [Rafik](https://wordpress.org/support/users/rafikwp/) * (@rafikwp) * [5 years, 11 months ago](https://wordpress.org/support/topic/plugin-layout/#post-12987919) * Hello, * single-wpos_portfolio.php * post type single/detail page layout depends on the theme not on the plugin its appearing from your theme. * It looks like currently its show default template single.php (you-theme/single. php) * you can customize it following way – clone the single.php and rename it single- wpos_portfolio.php – now find the sidebar from single-wpos_portfolio.php remove it and make it full width * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Portfolio and Projects] Plugin Layout](https://wordpress.org/support/topic/plugin-layout/) * [Rafik](https://wordpress.org/support/users/rafikwp/) * (@rafikwp) * [5 years, 11 months ago](https://wordpress.org/support/topic/plugin-layout/#post-12979676) * Hello [@tomnjoy](https://wordpress.org/support/users/tomnjoy/) * Please share your page URL where you facing issues we will check and help you. * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Trending/Popular Post Slider and Widget] Changing the view count](https://wordpress.org/support/topic/changing-the-view-count/) * [Rafik](https://wordpress.org/support/users/rafikwp/) * (@rafikwp) * [5 years, 11 months ago](https://wordpress.org/support/topic/changing-the-view-count/#post-12969064) * Hello, * This functionality is also not available in the PRO plugin. * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Slider and Carousel Plus Widget for Social Media] Setting “auto” as gallery grid height not working](https://wordpress.org/support/topic/setting-auto-as-gallery-grid-height-not-working/) * Plugin Support [Rafik](https://wordpress.org/support/users/rafikwp/) * (@rafikwp) * [5 years, 11 months ago](https://wordpress.org/support/topic/setting-auto-as-gallery-grid-height-not-working/#post-12960032) * Hello, * Thanks for your feedback, our technical team will check and fix it if any issue. * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Timeline and History slider] Design-2 wider timeline?](https://wordpress.org/support/topic/design-2-wider-timeline/) * [Rafik](https://wordpress.org/support/users/rafikwp/) * (@rafikwp) * [5 years, 11 months ago](https://wordpress.org/support/topic/design-2-wider-timeline/#post-12959988) * Hello, * Did you want design-1 in full width? Can you please create one test page and share us URL we will check. * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Timeline and History slider] Problem with the slider](https://wordpress.org/support/topic/problem-with-the-slider-6/) * [Rafik](https://wordpress.org/support/users/rafikwp/) * (@rafikwp) * [5 years, 11 months ago](https://wordpress.org/support/topic/problem-with-the-slider-6/#post-12959860) * Hello, * Sorry for the inconvenience we will fix this issue soon in our next update. * meanwhile please use the ‘category’ parameter instead of ‘cat_id’ like this way exp:- * `[th-slider category="12"]` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Trending/Popular Post Slider and Widget] only gridbox working not other two](https://wordpress.org/support/topic/only-gridbox-working-not-other-two/) * [Rafik](https://wordpress.org/support/users/rafikwp/) * (@rafikwp) * [5 years, 11 months ago](https://wordpress.org/support/topic/only-gridbox-working-not-other-two/#post-12959258) * Hello, * Note: After inserting shortcode or widget to site, if you are not seeing any post list then kindly visit the blog/post section on the frontend. It will store the post count on the database** * WP Trending Post Slider and Widget will list posts based on your post views or Comment Count. Once you visit the post page then the plugin will automatically take that post into the list. * If you still facing the issue please create a new fresh page and shortcode and share the page link we will check. * Thanks - This reply was modified 5 years, 11 months ago by [Rafik](https://wordpress.org/support/users/rafikwp/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Countdown Timer Ultimate] Timer is off one hour](https://wordpress.org/support/topic/timer-is-off-one-hour-2/) * [Rafik](https://wordpress.org/support/users/rafikwp/) * (@rafikwp) * [5 years, 11 months ago](https://wordpress.org/support/topic/timer-is-off-one-hour-2/#post-12937871) * Hello, * Did you mean you need to add an extra hour to correct it? We have checked our end it’s working fine can you please provide more information like page URL etc so we can check and help you * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Popup Maker and Popup Anything - Popup for opt-ins and Lead Generation Conversions] AMP plugin showing error: Invalid URL protocol javascript: for attribute href](https://wordpress.org/support/topic/amp-plugin-showing-error-invalid-url-protocol-javascript-for-attribute-href/) * [Rafik](https://wordpress.org/support/users/rafikwp/) * (@rafikwp) * [5 years, 11 months ago](https://wordpress.org/support/topic/amp-plugin-showing-error-invalid-url-protocol-javascript-for-attribute-href/#post-12930046) * Hello, * I have checked the URL which you have shared its working fine there is no such issue see [http://prntscr.com/ssrq6z](http://prntscr.com/ssrq6z) * Thanks Viewing 15 replies - 1 through 15 (of 422 total) 1 [2](https://wordpress.org/support/users/rafikwp/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/rafikwp/replies/page/3/?output_format=md)… [27](https://wordpress.org/support/users/rafikwp/replies/page/27/?output_format=md) [28](https://wordpress.org/support/users/rafikwp/replies/page/28/?output_format=md) [29](https://wordpress.org/support/users/rafikwp/replies/page/29/?output_format=md) [→](https://wordpress.org/support/users/rafikwp/replies/page/2/?output_format=md)