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Viewing 15 replies - 1 through 15 (of 124 total)
  • Warren

    (@rabbitwordpress)

    Hi Peter,

    Thanks for checking and looking into this. Yes I can confirm our web hosts (Kualo) investigated this and believe its an issue with the users email and/or password locally, which makes sense now.

    Thanks again!
    Warren

    Thread Starter Warren

    (@rabbitwordpress)

    Hi @maykato,

    Thanks for getting back to me!

    Yes I can indeed see Apple Pay is working in public tabs again.

    I don’t understand what the issue might have been as I didn’t make any changes. At least its working again.

    Thank you
    Warren

    Thread Starter Warren

    (@rabbitwordpress)

    Hi @joashrajin,

    I have removed and re-added the domains in Stripe.

    I have deactivated All plugins (except WC and Stripe) and switched to Storefront and Apple Pay is still not working unless browsing in a private window.

    Please see staging site link below:
    https://dev.threewrensgin.com/apple-crumble-edition-gin/

    Stripe were unable to test because they aren’t allowed to use their phones or login to Apple while at work. I kid you not!!! I will send the transcript if you don’t believe me.

    Apple Pay was working only last night.

    Please help!

    Thanks
    Warren

    Thread Starter Warren

    (@rabbitwordpress)

    Hi @joashrajin

    Thanks for your quick response!

    I am in the process of checking this with Stripe and waiting to hear back from their support team.

    I’m unable to see Apple Pay in a private tab or a public tab. I did try removing the domain and adding it again but that didn’t work.

    As far as disabling themes and plugins this isn’t an option because its a live production site with frequent sales and constant visitor traffic.

    No plugins have been updated anyway so I am very doubtful this could be an issue.

    I will update you when I hear back from Stripe.

    Many thanks
    Warren

    Warren

    (@rabbitwordpress)

    Hi there,

    We also had a customer who reported this, please see attached screenshot:

    https://ibb.co/2KdCZb6

    It may have affected Apple Pay.

    Is this something to worry about?

    Thanks
    Warren

    Thread Starter Warren

    (@rabbitwordpress)

    Sorry guys, please ignore, this was a LiteSpeed Cache / Cloudflare issue.

    Many thanks
    Warren

    Thread Starter Warren

    (@rabbitwordpress)

    Hi Jory (@keraweb),

    Thanks for getting back to me, that’s much appreciated.

    Sadly I couldn’t get it to work. Not to worry, we’ll just have to leave it how it is and advise users not to input too much content.

    Many thanks
    Warren

    Thread Starter Warren

    (@rabbitwordpress)

    Hi Paul ( @pdclark ),

    How can I limit the character count to 150 for the main content on the case_studies custom post type?

    Not sure if you missed my last message.

    Thread Starter Warren

    (@rabbitwordpress)

    Hi Paul ( @pdclark )

    Thanks for getting back to me.

    I am trying to set a max character count of 150 for my Case Studies custom post type only, example here. So if a user types in more than 150 characters anything beyond this won’t be displayed on the font end. Hope this makes sense.

    • This reply was modified 3 months, 1 week ago by Warren.
    Thread Starter Warren

    (@rabbitwordpress)

    Hi @webtoffee all done mate, hows that?

    Thread Starter Warren

    (@rabbitwordpress)

    Hi @webtoffee

    Okay great thank you very much, I was still able to use Stripe.

    So I used your code from yesterday along with the code I already had to prevent users from getting past the basket page, please see below:

    // Minimum Spend £24 for Nick
    
    add_action( 'woocommerce_check_cart_items', 'required_min_cart_subtotal_amount' );
    function required_min_cart_subtotal_amount() {
        // Only run in the Cart or Checkout pages
       if( is_cart() || is_checkout() ) {
    
            // HERE Set minimum cart total amount
           $min_total = 24;
    
            // Total (before taxes and shipping charges)
           $total = WC()->cart->subtotal;
    
            // Add an error notice is cart total is less than the minimum required
           if( $total <= $min_total  ) {
                // Display an error message
               wc_add_notice( '<strong>' . sprintf( __("A minimum total purchase amount of %s is required to checkout."), wc_price($min_total) ) . '<strong>', 'error' );
           }
       }
    }
    
    /**
     * Set a minimum order amount for checkout
     */
    add_action( 'woocommerce_before_checkout_form', 'wc_minimum_order_amount' );
    add_action( 'woocommerce_checkout_process', 'wc_minimum_order_amount' );
    add_action( 'woocommerce_before_cart' , 'wc_minimum_order_amount' );
    
    function wc_minimum_order_amount() {
        // Set this variable to specify a minimum order value
        $minimum = 24;
    
        if ( WC()->cart->total < $minimum ) {
    
    		add_filter( 'wt_show_paypal_express_button_in_cart_page', 'wt_show_paypal_express_button_in_cart_page', 99 );
    		add_filter( 'wt_show_paypal_express_button_in_checkout_page', 'wt_show_paypal_express_button_in_checkout_page', 99 );
            if( is_cart() ) {
    
                wc_print_notice(
                    sprintf( 'Your current order total is only %s.' ,
                        wc_price( WC()->cart->total ),
                        wc_price( $minimum )
                    ), 'error'
                );
    
            } else {
    
                wc_add_notice(
                    sprintf( 'Your current order total is only %s.' ,
                        wc_price( WC()->cart->total ),
                        wc_price( $minimum )
                    ), 'error'
                );
    
            }
        }
    }
    
    function wt_show_paypal_express_button_in_cart_page($show){
    	$show = false;
    	return $show;
    
    }
    function wt_show_paypal_express_button_in_checkout_page($show){
    	$show = false;
    	return $show;
    
    }

    Please go ahead and close this ticket now and mark as resolved.

    Thanks again for your help!
    Best regards
    Warren

    Thread Starter Warren

    (@rabbitwordpress)

    Hi @webtoffee

    Yes that worked perfectly, thank you so much. Great support as always!

    Just wondering if there is a way to hide the Proceed to checkout button too?

    Many thanks
    Warren

    • This reply was modified 3 months, 2 weeks ago by Warren.
    Thread Starter Warren

    (@rabbitwordpress)

    Hi @supportadtribes

    Yes that worked perfectly thanks!

    I set it to 750 and it included all of the products successfully. Please go ahead and close/resolve this ticket if you’re happy.

    Happy Friday and have a great weekend in meantime.

    Many thanks
    Warren 😊

    Thread Starter Warren

    (@rabbitwordpress)

    Hi @supportadtribes

    Oh okay no worries, I just checked and there are no fatal errors ( fatal-errors.log ) in the WC logs, that’s good news right?

    Do you have any other suggestions then?

    I’ve had to manually updated the feed for now so the ads guys can monitor the campaign they’re running, but I don’t want to have to do that every time new products are added 🤪

    Many thanks
    Warren

    Thread Starter Warren

    (@rabbitwordpress)

    Hi @supportadtribes

    Thanks for getting back to me!

    I tried changing the General Feed Settings switches to different alternatives and nothing made a difference. It did actually load all products at one point, but only once and then stopped again, as you can see on this graph https://ibb.co/5M8FQG0 .

    Please see log below:

    10-07-2021 @ 12:06:20 - <!-- Start new QUERY -->
    10-07-2021 @ 12:06:20 - Array
    (
        [posts_per_page] => 376
        [offset] => 0
        [post_type] => Array
            (
                [0] => product
                [1] => product_variation
            )
    
        [post_status] => publish
        [fields] => ids
        [no_found_rows] => 1
    )
    
    10-07-2021 @ 12:06:20 - <!-- START new QUERY -->
    10-07-2021 @ 12:06:50 - <!-- Start new QUERY -->
    10-07-2021 @ 12:06:50 - Array
    (
        [posts_per_page] => 376
        [offset] => 0
        [post_type] => Array
            (
                [0] => product
                [1] => product_variation
            )
    
        [post_status] => publish
        [fields] => ids
        [no_found_rows] => 1
    )
    
    10-07-2021 @ 12:06:50 - <!-- START new QUERY -->
    10-07-2021 @ 12:07:26 - <!-- Start new QUERY -->
    10-07-2021 @ 12:07:26 - Array
    (
        [posts_per_page] => 376
        [offset] => 0
        [post_type] => Array
            (
                [0] => product
                [1] => product_variation
            )
    
        [post_status] => publish
        [fields] => ids
        [no_found_rows] => 1
    )
    
    10-07-2021 @ 12:07:26 - <!-- START new QUERY -->
    10-07-2021 @ 12:13:22 - <!-- Start new QUERY -->
    10-07-2021 @ 12:13:22 - Array
    (
        [posts_per_page] => 376
        [offset] => 0
        [post_type] => Array
            (
                [0] => product
                [1] => product_variation
            )
    
        [post_status] => publish
        [fields] => ids
        [no_found_rows] => 1
    )
    
    10-07-2021 @ 12:13:22 - <!-- START new QUERY -->

    I also tried turning off LiteSpeed Cache but that didn’t make any difference either unfortunately.

    Here is the system status:

    System check	Status
    WP-Cron enabled	True
    PHP-version	True (7.4)
    Product feed directory writable	True
    Product feed XML directory writable	True

    These are the three products that won’t load into the feed:
    https://threewrensgin.com/festive-gin-hamper/
    https://threewrensgin.com/luxury-gin-gift-hamper/
    https://threewrensgin.com/festive-gin-box/

    Do you have any other suggestions?

    Many thanks
    Warren

    • This reply was modified 3 months, 2 weeks ago by Warren.
Viewing 15 replies - 1 through 15 (of 124 total)