Title: QuillForms's Replies | WordPress.org

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# quillforms

  [  ](https://wordpress.org/support/users/quillforms/)

 *   [Profile](https://wordpress.org/support/users/quillforms/)
 *   [Topics Started](https://wordpress.org/support/users/quillforms/topics/)
 *   [Replies Created](https://wordpress.org/support/users/quillforms/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/quillforms/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/quillforms/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/quillforms/engagements/)
 *   [Favorites](https://wordpress.org/support/users/quillforms/favorites/)

 Search replies:

## Forum Replies Created

Viewing 15 replies - 1 through 15 (of 184 total)

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 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[Quill Forms | Conversational Multi Step Forms, Surveys & quizzes] Too many bugs a support not worth it](https://wordpress.org/support/topic/too-many-bugs-a-support-not-worth-it/)
 *  [quillforms](https://wordpress.org/support/users/quillforms/)
 * (@quillforms)
 * [1 year ago](https://wordpress.org/support/topic/too-many-bugs-a-support-not-worth-it/#post-18438562)
 * Thank you for taking the time to share your feedback. We’re genuinely sorry that
   your experience with Quill Forms didn’t meet your expectations. We’d like to 
   provide some clarification regarding your concerns:
 * Regarding the troubleshooting process: When you reported issues with our plugin,
   our support team identified that there were multiple JavaScript errors stemming
   from third-party plugins on your site. We suggested temporarily deactivating 
   a specific plugin only as a diagnostic step to isolate the cause of the conflict–
   not as a permanent solution. Our intention was to identify if that particular
   plugin was causing the conflict so we could then investigate how to make Quill
   Forms compatible with it.
 * Unfortunately, we were unable to complete this troubleshooting process as you
   declined to perform this temporary diagnostic step. We reached out again to continue
   working on a solution but received no response until we saw this review.
 * We take compatibility issues seriously and continuously work to improve our plugin’s
   performance with other WordPress plugins. However, diagnosing conflicts requires
   some collaborative troubleshooting, especially with uniquely configured WordPress
   environments. While we strive for maximum compatibility, it’s important to note
   that no WordPress plugin can guarantee seamless integration with all of the thousands
   of plugins available, particularly those that may not follow WordPress coding
   standards.
 * As for the refund: We did process a full refund for your purchase even though
   our standard policy might not have applied in this case, as we genuinely wanted
   to ensure your satisfaction.
 * We’re always looking to improve both our product and support experience. We were
   surprised to see this review after our multiple attempts to resolve your issue
   and providing a full refund, but we respect your right to share your experience.
 * The Quill Forms Team
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Quill Forms | Conversational Multi Step Forms, Surveys & quizzes] No option to delete stuff after upgrade?](https://wordpress.org/support/topic/no-option-to-delete-stuff-after-upgrade/)
 *  [quillforms](https://wordpress.org/support/users/quillforms/)
 * (@quillforms)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/no-option-to-delete-stuff-after-upgrade/#post-18242182)
 * Hello [@humananimal](https://wordpress.org/support/users/humananimal/),
   We will
   be closing this thread since we managed to fix it in version 4.5.0. For more 
   stable version, please update Quill Forms to version 4.6.0
 * If you still have the same issue, please feel free to re-open this thread.
   Best,
   Quill Forms Team
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Quill Forms | Conversational Multi Step Forms, Surveys & quizzes] No option to delete stuff after upgrade?](https://wordpress.org/support/topic/no-option-to-delete-stuff-after-upgrade/)
 *  [quillforms](https://wordpress.org/support/users/quillforms/)
 * (@quillforms)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/no-option-to-delete-stuff-after-upgrade/#post-18227044)
 * Hello [@humananimal](https://wordpress.org/support/users/humananimal/),
   Thanks
   for letting us know how to reproduce this scenario.We have investigated this 
   and released version 4.4.0 to fix this issue.Please update and let us know how
   it goes.
 * Best,
   Quill Forms Team
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Quill Forms | Conversational Multi Step Forms, Surveys & quizzes] No option to delete stuff after upgrade?](https://wordpress.org/support/topic/no-option-to-delete-stuff-after-upgrade/)
 *  [quillforms](https://wordpress.org/support/users/quillforms/)
 * (@quillforms)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/no-option-to-delete-stuff-after-upgrade/#post-18222533)
 * Hello [@humananimal](https://wordpress.org/support/users/humananimal/),
 * Thanks for reaching out!
   We have released version 4.2 to fix this issue. Please
   update and let me know if the issue still persists.
 * Best,
   Quill Forms Team
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Quill Forms | Conversational Multi Step Forms, Surveys & quizzes] No option to delete stuff after upgrade?](https://wordpress.org/support/topic/no-option-to-delete-stuff-after-upgrade/)
 *  [quillforms](https://wordpress.org/support/users/quillforms/)
 * (@quillforms)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/no-option-to-delete-stuff-after-upgrade/#post-18221371)
 * We will release a fix for this issue today.
   Thanks for letting us know this issue.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Quill Forms | Conversational Multi Step Forms, Surveys & quizzes] No option to delete stuff after upgrade?](https://wordpress.org/support/topic/no-option-to-delete-stuff-after-upgrade/)
 *  [quillforms](https://wordpress.org/support/users/quillforms/)
 * (@quillforms)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/no-option-to-delete-stuff-after-upgrade/#post-18220503)
 * Hello [@humananimal](https://wordpress.org/support/users/humananimal/),
   Thanks
   for reaching out!The option to delete block is disabled if the block is the only
   block in the form or the only block inside a group block. That are only the 2
   cases where delete option isn’t available. Can you please confirm that you have
   one of these 2 cases?Looking forward to your response.Best,Quill Forms Team
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Quill SMTP | SMTP & Email Log] Gmail SMTP connection](https://wordpress.org/support/topic/gmail-smtp-connection/)
 *  Plugin Author [quillforms](https://wordpress.org/support/users/quillforms/)
 * (@quillforms)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/gmail-smtp-connection/#post-18215911)
 * Hello [@babslive](https://wordpress.org/support/users/babslive/), 
   We fixed this
   issue on last release 1.4.0.Please update and check.Best,Quill Forms Team
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Quill Forms | Conversational Multi Step Forms, Surveys & quizzes] User uploads](https://wordpress.org/support/topic/user-uploads-8/)
 *  [quillforms](https://wordpress.org/support/users/quillforms/)
 * (@quillforms)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/user-uploads-8/#post-18132240)
 * Hello [@humananimal](https://wordpress.org/support/users/humananimal/),
   Thanks
   for reaching out!We are already working on a new block for images only that will
   enable uploading to WordPress media and to view it more properly from the admin
   dashboard.Best,Quill Forms Team
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Quill Forms | Conversational Multi Step Forms, Surveys & quizzes] Populating hidden fields without query string parameters](https://wordpress.org/support/topic/populating-hidden-fields-without-query-string-parameters/)
 *  [quillforms](https://wordpress.org/support/users/quillforms/)
 * (@quillforms)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/populating-hidden-fields-without-query-string-parameters/#post-18132234)
 * Hello [@robwent](https://wordpress.org/support/users/robwent/) ,
 * It sounds like this ticket was marked as resolved by mistake.
   Sure you can access
   parameters from the top page by using: window.topBest,Quill Forms Team
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Quill Forms | Conversational Multi Step Forms, Surveys & quizzes] Populating hidden fields without query string parameters](https://wordpress.org/support/topic/populating-hidden-fields-without-query-string-parameters/)
 *  [quillforms](https://wordpress.org/support/users/quillforms/)
 * (@quillforms)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/populating-hidden-fields-without-query-string-parameters/#post-18050650)
 * Hello [@robwent](https://wordpress.org/support/users/robwent/),
   Thanks for reaching
   out!First, we are so sorry for being so late to respond to this ticket.Second,
   passing custom parameters is achievable. We have a JS filter using [@wordpress](https://wordpress.org/support/users/wordpress/)/
   hooks js package. Please see this line: [https://github.com/quillforms/quillforms/blob/master/includes/render/render.js#L29](https://github.com/quillforms/quillforms/blob/master/includes/render/render.js#L29)
   We can help you achieve that if you aren’t a developer.For Pipedrive integration,
   we will work on this soon and you will hear back from us within a few days.Please
   accept our apologies.Best,Quill Forms Team
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[Quill Forms | Conversational Multi Step Forms, Surveys & quizzes] Remember, you get what you pay for](https://wordpress.org/support/topic/remember-you-get-what-you-pay-for/)
 *  [quillforms](https://wordpress.org/support/users/quillforms/)
 * (@quillforms)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/remember-you-get-what-you-pay-for/#post-17852527)
 * Hello [@visionarymind](https://wordpress.org/support/users/visionarymind/),
   The
   issue should have been fixed in version 3.7.0. Please let us know if you have
   any other issues. We would be grateful if you have the time to update this feedback
   since this issue has been fixed already.Thanks a lot!Quill Forms Team
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[Quill Forms | Conversational Multi Step Forms, Surveys & quizzes] Remember, you get what you pay for](https://wordpress.org/support/topic/remember-you-get-what-you-pay-for/)
 *  [quillforms](https://wordpress.org/support/users/quillforms/)
 * (@quillforms)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/remember-you-get-what-you-pay-for/#post-17822587)
 * Hello [@visionarymind](https://wordpress.org/support/users/visionarymind/),
   Thanks
   for your feedback.Let me ask you if you submitted a support ticket regarding 
   this issue before submitting this review?It is impossible to get a 100% bug free
   software and that’s why it is called “Software development” because it is always
   developed to introduce new features or fix some existing bugs.We will investigate
   this issue and will try to release a new version today to fix this issue.Best,
   Quill Forms Team
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Quill Forms | Conversational Multi Step Forms, Surveys & quizzes] http —- form not working?](https://wordpress.org/support/topic/http-form-not-working/)
 *  [quillforms](https://wordpress.org/support/users/quillforms/)
 * (@quillforms)
 * [2 years ago](https://wordpress.org/support/topic/http-form-not-working/#post-17700525)
 * Hello [@johan-stam](https://wordpress.org/support/users/johan-stam/),
   Thanks 
   for reaching out!We apologize for being a bit late.Do you use any caching plugin?
   Please let us know.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Quill Forms | Conversational Multi Step Forms, Surveys & quizzes] Notion Integration](https://wordpress.org/support/topic/notion-integration/)
 *  [quillforms](https://wordpress.org/support/users/quillforms/)
 * (@quillforms)
 * [2 years ago](https://wordpress.org/support/topic/notion-integration/#post-17700521)
 * Hello [@ccalaber75](https://wordpress.org/support/users/ccalaber75/) and [@paulette56](https://wordpress.org/support/users/paulette56/),
   
   Thanks for reaching out!We really apologize for being so late to respond.Can 
   you please go to Quill Forms dashboard -> System -> Logs and export this log 
   then send it to [info@quillforms.com](https://wordpress.org/support/users/quillforms/replies/info@quillforms.com?output_format=md)
   and we will investigate this issue asap!Best,Quill Forms Team
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Quill Forms | Conversational Multi Step Forms, Surveys & quizzes] simple fedback](https://wordpress.org/support/topic/simple-fedback/)
 *  [quillforms](https://wordpress.org/support/users/quillforms/)
 * (@quillforms)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/simple-fedback/#post-17493736)
 * Hello [@humananimal](https://wordpress.org/support/users/humananimal/), 
   Thanks
   for reaching out!Regarding the padding in your email, this is a weird issue and
   we didn’t have any similar issue reported. Please check if you have a conflict
   with another plugin.For controlling the default thank you screen message, you
   can control it from “Messages” tab. Please read this [doc](https://quillforms.com/docs/how-can-i-customize-translate-button-labels-placeholders-hints-and-error-messages/)
   for more explanation.

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