Title: PVCC's Replies | WordPress.org --- # PVCC [ ](https://wordpress.org/support/users/pvcc/) * [Profile](https://wordpress.org/support/users/pvcc/) * [Topics Started](https://wordpress.org/support/users/pvcc/topics/) * [Replies Created](https://wordpress.org/support/users/pvcc/replies/) * [Reviews Written](https://wordpress.org/support/users/pvcc/reviews/) * [Topics Replied To](https://wordpress.org/support/users/pvcc/replied-to/) * [Engagements](https://wordpress.org/support/users/pvcc/engagements/) * [Favorites](https://wordpress.org/support/users/pvcc/favorites/) Search replies: ## Forum Replies Created Viewing 9 replies - 1 through 9 (of 9 total) * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [After 3.7 upgrade, entire site is blank (including wp-admin)](https://wordpress.org/support/topic/after-37-upgrade-entire-site-is-blank-including-wp-admin/) * Thread Starter [PVCC](https://wordpress.org/support/users/pvcc/) * (@pvcc) * [12 years, 9 months ago](https://wordpress.org/support/topic/after-37-upgrade-entire-site-is-blank-including-wp-admin/page/2/#post-4268537) * The Blue Host representative told me I had a problem with a core WordPress file. She was able to fix it on their end. Problem solved! Thank you for all your input, WPyogi. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [After 3.7 upgrade, entire site is blank (including wp-admin)](https://wordpress.org/support/topic/after-37-upgrade-entire-site-is-blank-including-wp-admin/) * Thread Starter [PVCC](https://wordpress.org/support/users/pvcc/) * (@pvcc) * [12 years, 9 months ago](https://wordpress.org/support/topic/after-37-upgrade-entire-site-is-blank-including-wp-admin/page/2/#post-4268532) * Ok, thank you for all this helpful information. * I do have one final question. * As long as I don’t delete my content folder, I won’t lose any content on my site by updating WordPress manually, correct? * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [After 3.7 upgrade, entire site is blank (including wp-admin)](https://wordpress.org/support/topic/after-37-upgrade-entire-site-is-blank-including-wp-admin/) * Thread Starter [PVCC](https://wordpress.org/support/users/pvcc/) * (@pvcc) * [12 years, 9 months ago](https://wordpress.org/support/topic/after-37-upgrade-entire-site-is-blank-including-wp-admin/#post-4268482) * Yes, I see…The manual update is last resort and so I just wanted to make sure that what I had tried previously was correct. * I opened my site on via Site Manager on FileZilla and renamed both the plugins and themes folder and that should have fixed the problem if it were a plugins or theme issue, correct? * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [After 3.7 upgrade, entire site is blank (including wp-admin)](https://wordpress.org/support/topic/after-37-upgrade-entire-site-is-blank-including-wp-admin/) * Thread Starter [PVCC](https://wordpress.org/support/users/pvcc/) * (@pvcc) * [12 years, 9 months ago](https://wordpress.org/support/topic/after-37-upgrade-entire-site-is-blank-including-wp-admin/#post-4268480) * Yikes. * OK, so just to clarify, in FileZilla, all I have to do is open my site in the Site Manager and then find the file and rename it, right? This is what I did with both the plugins and theme. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [After 3.7 upgrade, entire site is blank (including wp-admin)](https://wordpress.org/support/topic/after-37-upgrade-entire-site-is-blank-including-wp-admin/) * Thread Starter [PVCC](https://wordpress.org/support/users/pvcc/) * (@pvcc) * [12 years, 9 months ago](https://wordpress.org/support/topic/after-37-upgrade-entire-site-is-blank-including-wp-admin/#post-4268478) * OK, I found the folder and renamed it “Chameleon.hold”, but nothing has changed. The site still comes up as blank white pages. * Any further thoughts? * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [After 3.7 upgrade, entire site is blank (including wp-admin)](https://wordpress.org/support/topic/after-37-upgrade-entire-site-is-blank-including-wp-admin/) * Thread Starter [PVCC](https://wordpress.org/support/users/pvcc/) * (@pvcc) * [12 years, 9 months ago](https://wordpress.org/support/topic/after-37-upgrade-entire-site-is-blank-including-wp-admin/#post-4268471) * I’m using an Elegant Theme (Chameleon). Where do I find the theme’s folder in the FTP? * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [After 3.7 upgrade, entire site is blank (including wp-admin)](https://wordpress.org/support/topic/after-37-upgrade-entire-site-is-blank-including-wp-admin/) * Thread Starter [PVCC](https://wordpress.org/support/users/pvcc/) * (@pvcc) * [12 years, 9 months ago](https://wordpress.org/support/topic/after-37-upgrade-entire-site-is-blank-including-wp-admin/#post-4268467) * Using FileZilla, I renamed the plugins folder to “plugins.hold”, but _nothing changed_ and site still shows up as a blank white pages. * Any ideas? * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [After 3.7 upgrade, entire site is blank (including wp-admin)](https://wordpress.org/support/topic/after-37-upgrade-entire-site-is-blank-including-wp-admin/) * Thread Starter [PVCC](https://wordpress.org/support/users/pvcc/) * (@pvcc) * [12 years, 9 months ago](https://wordpress.org/support/topic/after-37-upgrade-entire-site-is-blank-including-wp-admin/#post-4268389) * Oh, thank you, missed that. I’ll check it out. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [After 3.7 upgrade, entire site is blank (including wp-admin)](https://wordpress.org/support/topic/after-37-upgrade-entire-site-is-blank-including-wp-admin/) * Thread Starter [PVCC](https://wordpress.org/support/users/pvcc/) * (@pvcc) * [12 years, 9 months ago](https://wordpress.org/support/topic/after-37-upgrade-entire-site-is-blank-including-wp-admin/#post-4268385) * Yes, I don’t think any of this can help me because I have **no access to my admin panel**. I have no way to log into my WordPress site. Viewing 9 replies - 1 through 9 (of 9 total)