Title: psysss's Replies | WordPress.org

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# psysss

  [  ](https://wordpress.org/support/users/psysid/)

 *   [Profile](https://wordpress.org/support/users/psysid/)
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 *   [Replies Created](https://wordpress.org/support/users/psysid/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/psysid/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/psysid/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/psysid/engagements/)
 *   [Favorites](https://wordpress.org/support/users/psysid/favorites/)

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## Forum Replies Created

Viewing 15 replies - 1 through 15 (of 25 total)

1 [2](https://wordpress.org/support/users/psysid/replies/page/2/?output_format=md)
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 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Contact Form 7] Firing JS for Help Scout](https://wordpress.org/support/topic/firing-js-for-help-scout/)
 *  Thread Starter [psysss](https://wordpress.org/support/users/psysid/)
 * (@psysid)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/firing-js-for-help-scout/#post-17364827)
 * Hello Taka,
 * Thanks so much for your reply.
 * I was looking for help for both CF7 and a ticketing platform we use called Help
   Scout (HS).
 * Here’s a reference for the HS API:
 * [https://developer.helpscout.com/beacon-2/web/javascript-api/](https://developer.helpscout.com/beacon-2/web/javascript-api/)
 * So I guess it will be possible to send an action from contact form 7 so it fills
   the CRM directly without needing an email. It would be great if I could figure
   out the code do that.
 * I understand if you can not provide a solution as an official support request,
   I’m hoping any help scout users are able to help if they have figured it out 
   already.
 * Thank you!
    -  This reply was modified 2 years, 3 months ago by [psysss](https://wordpress.org/support/users/psysid/).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] External/Affiliate Links adding extra character “?” to the URL](https://wordpress.org/support/topic/external-affiliate-links-adding-extra-character-to-the-url/)
 *  Thread Starter [psysss](https://wordpress.org/support/users/psysid/)
 * (@psysid)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/external-affiliate-links-adding-extra-character-to-the-url/#post-13584456)
 * Hi Rynald0s,
 * Thanks for testing it again, I hope the development team fixes it in the next
   version.
 * Many affiliate platforms might invalidate the links with an extra character, 
   some of them use anchor links to track the referral, so I think this could be
   a problem for those using Woo to promote affiliate products.
 * In our case, our shop is hybrid, affiliate and own products, so woocommerce affiliate/
   referral urls really add to the user experience of being able to compare products
   and make good buying decisions.. I really wish this can be fixed 🙂
 * cheers
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] External/Affiliate Links adding extra character “?” to the URL](https://wordpress.org/support/topic/external-affiliate-links-adding-extra-character-to-the-url/)
 *  Thread Starter [psysss](https://wordpress.org/support/users/psysid/)
 * (@psysid)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/external-affiliate-links-adding-extra-character-to-the-url/#post-13583968)
 * u do realize that people are undoubtfully and unknowningly loosing money due 
   to this?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] External/Affiliate Links adding extra character “?” to the URL](https://wordpress.org/support/topic/external-affiliate-links-adding-extra-character-to-the-url/)
 *  Thread Starter [psysss](https://wordpress.org/support/users/psysid/)
 * (@psysid)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/external-affiliate-links-adding-extra-character-to-the-url/#post-13583967)
 * This existing functionality of woocommerce is broken – affiliate links are not
   correctly translated 🙂
    Wordpress.org plugin support system is also broken if
   this issue can’t be fixed here 🙂
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] External/Affiliate Links adding extra character “?” to the URL](https://wordpress.org/support/topic/external-affiliate-links-adding-extra-character-to-the-url/)
 *  Thread Starter [psysss](https://wordpress.org/support/users/psysid/)
 * (@psysid)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/external-affiliate-links-adding-extra-character-to-the-url/#post-13431815)
 * Thanks I’ve raised the issue on github. Although I must say that being a wordpress
   plugin available on wordpress.org I would expect the plugin developers to respond
   and provide support/resolution on this forum.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] External/Affiliate Links adding extra character “?” to the URL](https://wordpress.org/support/topic/external-affiliate-links-adding-extra-character-to-the-url/)
 *  Thread Starter [psysss](https://wordpress.org/support/users/psysid/)
 * (@psysid)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/external-affiliate-links-adding-extra-character-to-the-url/#post-13403232)
 * Thanks for your response.
 * I’m not sure why this is happening only now. Anything you can suggest to avoid
   this issue? I think Woo should update the plugin so this doesn’t occur, maybe
   swap the code for affiliate links somehow
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] External/Affiliate Links adding extra character “?” to the URL](https://wordpress.org/support/topic/external-affiliate-links-adding-extra-character-to-the-url/)
 *  Thread Starter [psysss](https://wordpress.org/support/users/psysid/)
 * (@psysid)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/external-affiliate-links-adding-extra-character-to-the-url/#post-13391268)
 * Affiliate links are given to us by the owners of the company, so not possible
   to change them.’
 * Any reason why Woo suddenly decided to mess with these links?
 * Somehow the tracking is still working, but its quite bad that links are getting
   changed automatically
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] External/Affiliate Links adding extra character “?” to the URL](https://wordpress.org/support/topic/external-affiliate-links-adding-extra-character-to-the-url/)
 *  Thread Starter [psysss](https://wordpress.org/support/users/psysid/)
 * (@psysid)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/external-affiliate-links-adding-extra-character-to-the-url/#post-13272757)
 * Hi [@rynald0s](https://wordpress.org/support/users/rynald0s/)
 * Thanks for your support.
 * Well the tracking of affiliate links fails, ideally there should not be any changes
   in the links. This issue only happens on its own with the add to cart or buy 
   now button. If a text link is created it doesn’t happen.
 * Also some affiliate programs have a “?” character in them too, I wonder how this
   would affect such links, thankfully my affiliate links don’t have that but a “#”..
   but still seems like a bug in woocommerce external/affiliate links.
 * Will be greatful if a resolution happens.
 * Thanks!
    Sid
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Wp Social Login and Register Social Counter] Username creation](https://wordpress.org/support/topic/username-creation-2/)
 *  Thread Starter [psysss](https://wordpress.org/support/users/psysid/)
 * (@psysid)
 * [6 years ago](https://wordpress.org/support/topic/username-creation-2/#post-12778116)
 * Version 1.3.10
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Academic Blogger's Toolkit] No longer available in post editor](https://wordpress.org/support/topic/no-longer-available-in-post-editor/)
 *  Thread Starter [psysss](https://wordpress.org/support/users/psysid/)
 * (@psysid)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/no-longer-available-in-post-editor/#post-11728083)
 * Hello,
 * For one of our websites, after we changed from classic editor to block editor,
   the citations vanished from all the published articles. Now we sadly don’t have
   a copy of the articles with citations, so have to find them all over again!
 * Is there anything that can be done to get the citations?
 * Thanks
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Academic Blogger's Toolkit] No longer available in post editor](https://wordpress.org/support/topic/no-longer-available-in-post-editor/)
 *  Thread Starter [psysss](https://wordpress.org/support/users/psysid/)
 * (@psysid)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/no-longer-available-in-post-editor/#post-11571816)
 * ah ok, changing to the block editor made it work. gosh the block editor sucks
   and totally screwed up the WP experience, specially since we use Divi. what a
   shame
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Custom Content by Country (by Shield Security)] Shortcode getting printed](https://wordpress.org/support/topic/shortcode-getting-printed/)
 *  Thread Starter [psysss](https://wordpress.org/support/users/psysid/)
 * (@psysid)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/shortcode-getting-printed/#post-10068574)
 * thanks i had to use the php code for functionsphp
    what option is it?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WordPress Knowledge base & Documentation Plugin - WP Knowledgebase] adding text above the knowledgebase…](https://wordpress.org/support/topic/adding-text-above-the-knowledgebase/)
 *  Thread Starter [psysss](https://wordpress.org/support/users/psysid/)
 * (@psysid)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/adding-text-above-the-knowledgebase/#post-9973661)
 * Hi
 * Thanks for pointing me to the FAQs but it does not address the question directly.
 * The last thing we’d like to do is use FTP to manually maintain content on the
   website.
 * It would be really cool if you could add a “Intro to FAQs” text area in your 
   settings or give us some php code to just insert a line of text on the knowledgebase
   page using custom functions..
 * cheers
    -  This reply was modified 8 years, 2 months ago by [psysss](https://wordpress.org/support/users/psysid/).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WordPress Knowledge base & Documentation Plugin - WP Knowledgebase] *ShortCode Breaks my Footer*](https://wordpress.org/support/topic/shortcode-breaks-my-footer/)
 *  [psysss](https://wordpress.org/support/users/psysid/)
 * (@psysid)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/shortcode-breaks-my-footer/#post-9953652)
 * same here.. this plugin can do well on codecanyon if u maintain it well
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WordPress Knowledge base & Documentation Plugin - WP Knowledgebase] Using with Divi](https://wordpress.org/support/topic/using-with-divi-2/)
 *  [psysss](https://wordpress.org/support/users/psysid/)
 * (@psysid)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/using-with-divi-2/#post-9953620)
 *     ```
       /* knowledgebase ui  */
   
       @media screen and (min-width: 1000px) {
   
       #kbe_container { padding-top: 25px;
       padding-bottom: 25px; padding-left: 40px!important;
       padding-right: 40px!important;}
   
        }
   
       #kbe_content h1::after {  content: "Frequently Asked Questions"!important; }
   
       #kbe_container .kbe_leftcol p {
       line-height: 30.6px;
       margin-bottom: 0px;
       margin-left: 0px;
       margin-right: 0px;
       margin-top: 0px;
       padding-bottom: 0px;
       padding-left: 0px;
       padding-right: 0px;
       padding-top: 0px;
        }
   
       #kbe_container { padding-top: 25px;
       padding-bottom: 25px; padding-left: 20px;
       padding-right: 20px;}
   
       #kbe_container div.kbe_breadcrum ul li.breadcrumb-part:nth-child(1) > a:nth-child(1),  li.separator:nth-child(2)
       { display: none; }
   
       #kbe_container div.kbe_aside.kbe_aside_left {padding-left: 10px; }
   
       .archive.post-type-archive.post-type-archive-kbe_knowledgebase #kbe_container div.kbe_breadcrum {display: none; }
       ```
   
    -  This reply was modified 8 years, 3 months ago by [psysss](https://wordpress.org/support/users/psysid/).
    -  This reply was modified 8 years, 3 months ago by [psysss](https://wordpress.org/support/users/psysid/).

Viewing 15 replies - 1 through 15 (of 25 total)

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