Title: Psychocandy's Replies | WordPress.org

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# Psychocandy

  [  ](https://wordpress.org/support/users/psychocandy/)

 *   [Profile](https://wordpress.org/support/users/psychocandy/)
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 *   [Replies Created](https://wordpress.org/support/users/psychocandy/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/psychocandy/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/psychocandy/replied-to/)
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## Forum Replies Created

Viewing 2 replies - 1 through 2 (of 2 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce SagePay Direct Payment Gateway] Vendor name is missing error](https://wordpress.org/support/topic/vendor-name-is-missing-error/)
 *  Thread Starter [Psychocandy](https://wordpress.org/support/users/psychocandy/)
 * (@psychocandy)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/vendor-name-is-missing-error/#post-3606334)
 * Hi Steve,
 * thank you for the quick reply. Where shall I send the debug email? Could you 
   please give me your email address?
 * Thank you very much for helping out.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce SagePay Direct Payment Gateway] Vendor name is missing error](https://wordpress.org/support/topic/vendor-name-is-missing-error/)
 *  Thread Starter [Psychocandy](https://wordpress.org/support/users/psychocandy/)
 * (@psychocandy)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/vendor-name-is-missing-error/#post-3606315)
 * Dear Steve,
 * Thank you for getting back to us. We have tried and tested the plugin in the 
   Test version as well, but we were keep receiving the following error message:
   vVPSProtocol=2.23 Status=MALFORMED StatusDetail=3034 : The Vendor or VendorName
   value is required.
 * As they requested I used their test card details, cv2 number, postcode, and address.
   According to Sagepay support the Vendor name is indeed correct. I have woocommerce
   2, and every other plugin seems to work just fine. We tried the test version 
   with or without the 3D secure gate. I really hope that I can use this plugin 
   as the design and the simplicity of this is amazing. I wouldn’t change it for
   form integration.
 * Thank you very much for dealing with this problem.

Viewing 2 replies - 1 through 2 (of 2 total)