Title: psnyder's Replies | WordPress.org

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# psnyder

  [  ](https://wordpress.org/support/users/psnyder/)

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## Forum Replies Created

Viewing 4 replies - 1 through 4 (of 4 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[BackWPup – WordPress Backup & Restore Plugin] fatal error when updating..about an hour ago](https://wordpress.org/support/topic/fatal-error-when-updatingabout-an-hour-ago/)
 *  Thread Starter [psnyder](https://wordpress.org/support/users/psnyder/)
 * (@psnyder)
 * [13 years ago](https://wordpress.org/support/topic/fatal-error-when-updatingabout-an-hour-ago/#post-3718546)
 * I forgot to add that the site is now not displaying the footer and side bar is
   down at the bottom.. I don’t know if that has anything to do with the plugin 
   or not.
 * Here’s the site if you want to take a look:
 * <a href=”[http://officefurnitureinstallers.net/](http://officefurnitureinstallers.net/)
 * Thank you in advance.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[BackWPup – WordPress Backup & Restore Plugin] fatal error when updating..about an hour ago](https://wordpress.org/support/topic/fatal-error-when-updatingabout-an-hour-ago/)
 *  Thread Starter [psnyder](https://wordpress.org/support/users/psnyder/)
 * (@psnyder)
 * [13 years ago](https://wordpress.org/support/topic/fatal-error-when-updatingabout-an-hour-ago/#post-3718534)
 * Hi Caspar,
 * Thanks for all your help. I got the plugin removed via [http://ftp.](http://ftp.).
 * When is your next update? The instructions sound a bit over my head 🙂
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[BackWPup – WordPress Backup & Restore Plugin] fatal error when updating..about an hour ago](https://wordpress.org/support/topic/fatal-error-when-updatingabout-an-hour-ago/)
 *  Thread Starter [psnyder](https://wordpress.org/support/users/psnyder/)
 * (@psnyder)
 * [13 years ago](https://wordpress.org/support/topic/fatal-error-when-updatingabout-an-hour-ago/#post-3718395)
 * yes, I do, I am just not very good at the ftp thing. It confuses me for some 
   reason. I use filezilla.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[BackWPup – WordPress Backup & Restore Plugin] fatal error when updating..about an hour ago](https://wordpress.org/support/topic/fatal-error-when-updatingabout-an-hour-ago/)
 *  Thread Starter [psnyder](https://wordpress.org/support/users/psnyder/)
 * (@psnyder)
 * [13 years ago](https://wordpress.org/support/topic/fatal-error-when-updatingabout-an-hour-ago/#post-3718373)
 * Hi Casper,
 * I tried to login to my wp admin .. mysite.com/wp-admin and I get the same error
   message. This is how I log in. I have never logged in the way you are suggesting.
   So, I will type in mysite.com.tld/wp-login.php?
 * Fatal error: Call to undefined method stdClass::add_role() in /home/birdie/public_html/
   wp-content/plugins/backwpup/inc/class-install.php on line 94
 * I hope you are correct and that the site is still there… I have been physically
   sick thinking I’ve got to do this all over again..

Viewing 4 replies - 1 through 4 (of 4 total)