Title: pshapiro's Replies | WordPress.org --- # pshapiro [ ](https://wordpress.org/support/users/pshapiro/) * [Profile](https://wordpress.org/support/users/pshapiro/) * [Topics Started](https://wordpress.org/support/users/pshapiro/topics/) * [Replies Created](https://wordpress.org/support/users/pshapiro/replies/) * [Reviews Written](https://wordpress.org/support/users/pshapiro/reviews/) * [Topics Replied To](https://wordpress.org/support/users/pshapiro/replied-to/) * [Engagements](https://wordpress.org/support/users/pshapiro/engagements/) * [Favorites](https://wordpress.org/support/users/pshapiro/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/users/pshapiro/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/pshapiro/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Name Directory] Names won’t publish](https://wordpress.org/support/topic/names-wont-publish/) * [pshapiro](https://wordpress.org/support/users/pshapiro/) * (@pshapiro) * [7 years ago](https://wordpress.org/support/topic/names-wont-publish/page/2/#post-11436355) * Got it! sudo apt-get install php7.0-mbstring * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Name Directory] Names won’t publish](https://wordpress.org/support/topic/names-wont-publish/) * [pshapiro](https://wordpress.org/support/users/pshapiro/) * (@pshapiro) * [7 years ago](https://wordpress.org/support/topic/names-wont-publish/page/2/#post-11436353) * Also possibly relevant: * ``` Stack trace: #0 /var/www/boardgamesquad/wp-content/plugins/name-directory/admin.php(510): name_directory_get_first_char('Please') #1 /var/www/boardgamesquad/wp-includes/class-wp-hook.php(286): name_directory_names('') #2 /var/www/boardgamesquad/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters('', Array) #3 /var/www/boardgamesquad/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #4 /var/www/boardgamesquad/wp-admin/admin-ajax.php(167): do_action('wp_ajax_name_di...') #5 {main} thrown in /var/www/boardgamesquad/wp-content/plugins/name-directory/helpers.php on line 16 [16-Apr-2019 22:10:57 UTC] PHP Notice: PHP's XML extension is not available. Please contact your hosting provider to enable PHP's XML extension. in /var/www/boardgamesquad/wp-includes/IXR/class-IXR-message.php on line 48 ``` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Name Directory] Names won’t publish](https://wordpress.org/support/topic/names-wont-publish/) * [pshapiro](https://wordpress.org/support/users/pshapiro/) * (@pshapiro) * [7 years ago](https://wordpress.org/support/topic/names-wont-publish/page/2/#post-11436340) * In debug.log: * ``` [16-Apr-2019 22:10:30 UTC] PHP Fatal error: Uncaught Error: Call to undefined function mb_strtoupper() in /var/www/boardgamesquad/wp-content/plugins/name-directory/helpers.php:16 Stack trace: #0 /var/www/boardgamesquad/wp-content/plugins/name-directory/admin.php(510): name_directory_get_first_char('Mr Magoo') #1 /var/www/boardgamesquad/wp-includes/class-wp-hook.php(286): name_directory_names('') #2 /var/www/boardgamesquad/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters('', Array) #3 /var/www/boardgamesquad/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #4 /var/www/boardgamesquad/wp-admin/admin-ajax.php(167): do_action('wp_ajax_name_di...') #5 {main} thrown in /var/www/boardgamesquad/wp-content/plugins/name-directory/helpers.php on line 16 [16-Apr-2019 22:10:33 UTC] PHP Fatal error: Uncaught Error: Call to undefined function mb_strtoupper() in /var/www/boardgamesquad/wp-content/plugins/name-directory/helpers.php:16 ``` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Name Directory] Names won’t publish](https://wordpress.org/support/topic/names-wont-publish/) * [pshapiro](https://wordpress.org/support/users/pshapiro/) * (@pshapiro) * [7 years ago](https://wordpress.org/support/topic/names-wont-publish/page/2/#post-11436310) * Here’s a 500 status in the non-error log file if this helps: * ``` boardgamesquad.com:80 162.158.63.28 - - [16/Apr/2019:17:56:36 -0400] "POST /wp-admin/admin-ajax.php HTTP/1.1" 500 535 "https://boardgamesquad.com/wp-admin/admin.php?page=name-directory&sub=manage-directory&dir=2" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.103 Safari/537.36" ``` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Name Directory] Names won’t publish](https://wordpress.org/support/topic/names-wont-publish/) * [pshapiro](https://wordpress.org/support/users/pshapiro/) * (@pshapiro) * [7 years, 1 month ago](https://wordpress.org/support/topic/names-wont-publish/page/2/#post-11418532) * It also looks like the XHR request to admin-ajax.php for the action “heartbeat” on the plugin page is POSTing with a 200 status code. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Name Directory] Names won’t publish](https://wordpress.org/support/topic/names-wont-publish/) * [pshapiro](https://wordpress.org/support/users/pshapiro/) * (@pshapiro) * [7 years, 1 month ago](https://wordpress.org/support/topic/names-wont-publish/page/2/#post-11418517) * Yep! It makes the request, but it has no response (since 500 status). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Name Directory] Names won’t publish](https://wordpress.org/support/topic/names-wont-publish/) * [pshapiro](https://wordpress.org/support/users/pshapiro/) * (@pshapiro) * [7 years, 1 month ago](https://wordpress.org/support/topic/names-wont-publish/page/2/#post-11418227) * It’s possibly apache is misconfigured, but there are things in the log, just not related to the plugin. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Name Directory] Names won’t publish](https://wordpress.org/support/topic/names-wont-publish/) * [pshapiro](https://wordpress.org/support/users/pshapiro/) * (@pshapiro) * [7 years, 1 month ago](https://wordpress.org/support/topic/names-wont-publish/page/2/#post-11418055) * Okay, using the official WordPress Health Check ([https://wordpress.org/plugins/health-check/](https://wordpress.org/plugins/health-check/)) to go into troubleshooting mode, disabling all plugins, it still doesn’t work. * I also disabled Cloudflare and just run everything over http. It still didn’t work. * ``` Variable Name Value Variable Name Value OS Linux Database Data Disk Usage 4.7 MiB Server Apache Database Index Disk Usage 544.0 KiB PHP v7.0.33-5+ubuntu14.04.1+deb.sury.org+1 MYSQL Maximum Packet Size 4.0 MiB MYSQL v5.7.25 MYSQL Maximum No. Connection 151 GD 2.2.5 MYSQL Query Cache Size 1,024.0 KiB Server Hostname boardgamesquad.com PHP Short Tag Off Server IP:Port 107.170.158.160:80 PHP Magic Quotes GPC Off Server Document Root /var/www/boardgamesquad PHP Memory Limit 256.0 MiB Server Admin newsletter@searchwilderness.com PHP Max Upload Size 2.0 MiB Server Load 0.08 PHP Max Post Size 8.0 MiB Server Date/Time April 11, 2019 @ 12:01 pm PHP Max Script Execute Time 30s ``` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Name Directory] Names won’t publish](https://wordpress.org/support/topic/names-wont-publish/) * [pshapiro](https://wordpress.org/support/users/pshapiro/) * (@pshapiro) * [7 years, 1 month ago](https://wordpress.org/support/topic/names-wont-publish/page/2/#post-11417804) * I wouldn’t say I have too many. I just tried enable troubleshooting mode and enabling your plugin and one other, Cloudflare Flexible SSL which is used to help deal with Cloudflare managing the HTTPS. It still didn’t work. I wounder if Cloudlare could be a potential cause. CORS issue? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Name Directory] Names won’t publish](https://wordpress.org/support/topic/names-wont-publish/) * [pshapiro](https://wordpress.org/support/users/pshapiro/) * (@pshapiro) * [7 years, 1 month ago](https://wordpress.org/support/topic/names-wont-publish/#post-11417762) * PHP 7.0.33-5 * I tried several names. Everything from “Foo” to “chimpanzee”. I tried the quick add view and full view. Neither work. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Name Directory] Names won’t publish](https://wordpress.org/support/topic/names-wont-publish/) * [pshapiro](https://wordpress.org/support/users/pshapiro/) * (@pshapiro) * [7 years, 1 month ago](https://wordpress.org/support/topic/names-wont-publish/#post-11417727) * Yeah, sorry. I’m actually not seeing anything relevant logged in the error.log file. It’s a bit perplexing. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Name Directory] Names won’t publish](https://wordpress.org/support/topic/names-wont-publish/) * [pshapiro](https://wordpress.org/support/users/pshapiro/) * (@pshapiro) * [7 years, 1 month ago](https://wordpress.org/support/topic/names-wont-publish/#post-11414503) * Here’s some relevant output: [https://boardgamesquad.com/log-4-10-2019-415pm.txt](https://boardgamesquad.com/log-4-10-2019-415pm.txt) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Name Directory] Names won’t publish](https://wordpress.org/support/topic/names-wont-publish/) * [pshapiro](https://wordpress.org/support/users/pshapiro/) * (@pshapiro) * [7 years, 1 month ago](https://wordpress.org/support/topic/names-wont-publish/#post-11414498) * Here is some output that should be relevant: * ``` boardgamesquad.com:80 162.158.62.89 - - [10/Apr/2019:16:04:37 -0400] "POST /wp-admin/admin-ajax.php HTTP/1.1" 200 608 "https://boardgamesquad.com/wp-admin/admin.php?page=name-directory&sub=manage-directory&dir=2" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.103 Safari/537.36" boardgamesquad.com:80 162.158.62.89 - - [10/Apr/2019:16:05:37 -0400] "POST /wp-admin/admin-ajax.php HTTP/1.1" 200 608 "https://boardgamesquad.com/wp-admin/admin.php?page=name-directory&sub=manage-directory&dir=2" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.103 Safari/537.36" boardgamesquad.com:80 162.158.62.89 - - [10/Apr/2019:16:06:37 -0400] "GET /post-sitemap.xml HTTP/1.1" 200 756 "https://boardgamesquad.com/post-sitemap.xml" "W3 Total Cache" boardgamesquad.com:80 108.162.219.172 - - [10/Apr/2019:16:06:37 -0400] "GET / HTTP/1.1" 200 7517 "https://boardgamesquad.com/" "WordPress" boardgamesquad.com:80 108.162.219.244 - - [10/Apr/2019:16:06:37 -0400] "GET /root-the-underworld-expansion-preview-from-pax-east-2019/ HTTP/1.1" 200 14586 "https://boardgamesquad.com/root-the-underworld-expansion-preview-from-pax-east-2019/" "WordPress" boardgamesquad.com:80 162.158.62.59 - - [10/Apr/2019:16:06:37 -0400] "GET /castles-of-burgundy-app/ HTTP/1.1" 200 17697 "https://boardgamesquad.com/castles-of-burgundy-app/" "WordPress" boardgamesquad.com:80 162.158.62.129 - - [10/Apr/2019:16:06:37 -0400] "POST /wp-cron.php?doing_wp_cron=1554926797.5355579853057861328125 HTTP/1.1" 200 228 "https://boardgamesquad.com/wp-cron.php?doing_wp_cron=1554926797.5355579853057861328125" "WordPress/5.1.1; https://boardgamesquad.com" boardgamesquad.com:80 162.158.62.89 - - [10/Apr/2019:16:06:37 -0400] "POST /wp-admin/admin-ajax.php HTTP/1.1" 200 608 "https://boardgamesquad.com/wp-admin/admin.php?page=name-directory&sub=manage-directory&dir=2" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.103 Safari/537.36" boardgamesquad.com:80 ::1 - - [10/Apr/2019:16:06:43 -0400] "OPTIONS * HTTP/1.0" 200 110 "-" "Apache/2.4.7 (Ubuntu) mod_wsgi/3.4 Python/3.4.3 (internal dummy connection)" boardgamesquad.com:80 162.158.62.89 - - [10/Apr/2019:16:07:37 -0400] "POST /wp-admin/admin-ajax.php HTTP/1.1" 200 608 "https://boardgamesquad.com/wp-admin/admin.php?page=name-directory&sub=manage-directory&dir=2" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.103 Safari/537.36" ``` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Name Directory] Names won’t publish](https://wordpress.org/support/topic/names-wont-publish/) * [pshapiro](https://wordpress.org/support/users/pshapiro/) * (@pshapiro) * [7 years, 1 month ago](https://wordpress.org/support/topic/names-wont-publish/#post-11414264) * I’m experiencing the same exact issue. Latest version of WordPress on Chrome. * Since, you mentioned it may have to do with an AJAX call, here’s the messages from chrome dev console: [https://i.imgur.com/0dbblwB.png](https://i.imgur.com/0dbblwB.png) - This reply was modified 7 years, 1 month ago by [pshapiro](https://wordpress.org/support/users/pshapiro/). - This reply was modified 7 years, 1 month ago by [pshapiro](https://wordpress.org/support/users/pshapiro/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Google+ Interactive Posts Creator] Please elaborate on step 7 of installation](https://wordpress.org/support/topic/please-elaborate-on-step-7-of-installation/) * Plugin Author [pshapiro](https://wordpress.org/support/users/pshapiro/) * (@pshapiro) * [12 years, 8 months ago](https://wordpress.org/support/topic/please-elaborate-on-step-7-of-installation/#post-4049558) * Hi The process doesn’t appear to have changed. An agency in the UK made a great set of videos to help people set the API running and set it up with the plugin. Definitely check it out. * Part 1: [https://www.youtube.com/watch?v=w2q8K2-ajhY](https://www.youtube.com/watch?v=w2q8K2-ajhY)( How To Connect Your Google+ Account to the Google+ API) * Part 2: [https://www.youtube.com/watch?v=RGEMvYDMwnY](https://www.youtube.com/watch?v=RGEMvYDMwnY)( How To Post Google+ Interactive Posts To Your WordPress Blog) Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/users/pshapiro/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/pshapiro/replies/page/2/?output_format=md)