Title: ProveSource LTD's Replies | WordPress.org --- # ProveSource LTD [ ](https://wordpress.org/support/users/provesource/) * [Profile](https://wordpress.org/support/users/provesource/) * [Topics Started](https://wordpress.org/support/users/provesource/topics/) * [Replies Created](https://wordpress.org/support/users/provesource/replies/) * [Reviews Written](https://wordpress.org/support/users/provesource/reviews/) * [Topics Replied To](https://wordpress.org/support/users/provesource/replied-to/) * [Engagements](https://wordpress.org/support/users/provesource/engagements/) * [Favorites](https://wordpress.org/support/users/provesource/favorites/) Search replies: ## Forum Replies Created Viewing 11 replies - 1 through 11 (of 11 total) * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[ProveSource Social Proof] Plugin collects data without consent](https://wordpress.org/support/topic/plugin-collects-data-without-consent/) * Plugin Author [ProveSource LTD](https://wordpress.org/support/users/provesource/) * (@provesource) * [10 months, 4 weeks ago](https://wordpress.org/support/topic/plugin-collects-data-without-consent/#post-18605768) * The email was sent to all email addresses associated with the account, one of which is the wordpress admin email, regardless of the change we’ve made you would still get the email as you are listed as admin. * It is true we collected data about the wordpress website regardless of account registration but the data was unused. This has been fixed now, so again, thanks for pointing this out and helping us improve. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[ProveSource Social Proof] Plugin collects data without consent](https://wordpress.org/support/topic/plugin-collects-data-without-consent/) * Plugin Author [ProveSource LTD](https://wordpress.org/support/users/provesource/) * (@provesource) * [11 months ago](https://wordpress.org/support/topic/plugin-collects-data-without-consent/#post-18605573) * Thanks for bringing this to our attention, we have fixed the email collection in the plugin prior to signing up and creating an account in our platform. * The uninstall email is only sent to users who have an account in our system. Your client created an account on our platform and thus agreed to our product’s ToS. Since your email was listed as the wordpress website admin email, you received the uninstall email as well. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[ProveSource Social Proof] Freindly Customer Support!](https://wordpress.org/support/topic/freindly-customer-support/) * Plugin Author [ProveSource LTD](https://wordpress.org/support/users/provesource/) * (@provesource) * [1 year, 3 months ago](https://wordpress.org/support/topic/freindly-customer-support/#post-18401596) * Thanks for your feedback, it means a lot to us 🙂 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ProveSource Social Proof] Support](https://wordpress.org/support/topic/support-576/) * Plugin Author [ProveSource LTD](https://wordpress.org/support/users/provesource/) * (@provesource) * [1 year, 11 months ago](https://wordpress.org/support/topic/support-576/#post-17932110) * Hi, * In the dashboard you have several options of contacting support, see screenshots attached below. * Regarding the maps – you can filter out events from countries that you don’t want to show. Since location is based on Geo-IP it’s not always accurate and you might also have users outside your geo zone submit forms on your website, see this guide for details: * [https://help.provesrc.com/en/articles/9513295-how-to-include-or-exclude-events-from-specific-countries](https://help.provesrc.com/en/articles/9513295-how-to-include-or-exclude-events-from-specific-countries) * > [View post on imgur.com](https://imgur.com/a/nBHYa6X) - This reply was modified 1 year, 11 months ago by [ProveSource LTD](https://wordpress.org/support/users/provesource/). - This reply was modified 1 year, 11 months ago by [ProveSource LTD](https://wordpress.org/support/users/provesource/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ProveSource Social Proof] Support](https://wordpress.org/support/topic/support-576/) * Plugin Author [ProveSource LTD](https://wordpress.org/support/users/provesource/) * (@provesource) * [1 year, 11 months ago](https://wordpress.org/support/topic/support-576/#post-17924192) * Hi there, Thanks for reaching out. * ProveSource is active and well maintained, we provide support over live chat in the dashboard and email. We have a generous free plan which is not limited in time, so you can experiment with the platform. * As for the reviews, we should invest more in this 🙂 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ProveSource Social Proof] Mobile Friendly?](https://wordpress.org/support/topic/mobile-friendly-68/) * Plugin Author [ProveSource LTD](https://wordpress.org/support/users/provesource/) * (@provesource) * [5 years, 2 months ago](https://wordpress.org/support/topic/mobile-friendly-68/#post-14366033) * Hi there, * The version is actually mobile friendly and you can chose to either show the notification on top or bottom or hide it all together on mobile. * Our support team over the live chat in the dashboard might be able to help with custom CSS for your use case. Send a message and we’ll do our best to help. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ProveSource Social Proof] A question](https://wordpress.org/support/topic/a-question-28/) * Plugin Author [ProveSource LTD](https://wordpress.org/support/users/provesource/) * (@provesource) * [5 years, 9 months ago](https://wordpress.org/support/topic/a-question-28/#post-13518513) * We have a free forever tier limited to 1,000 unique visitors per month and 1 type of social proof. If you need more than 1 type, or want to show your social proof to more than 1,000 users per month – that would require a paid account. * Let us know if we can help with anything else * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ProveSource Social Proof] External JS script is slow](https://wordpress.org/support/topic/external-js-script-is-slow/) * Plugin Author [ProveSource LTD](https://wordpress.org/support/users/provesource/) * (@provesource) * [6 years ago](https://wordpress.org/support/topic/external-js-script-is-slow/#post-13076234) * Hi Elliot, The script is mandatory and is not possible to exclude as ProveSource is an external SaaS that tracks social proof data not only from within WordPress. * As mentioned in the previous comment and in the related article – async scripts do not block your page load and do not slow your website down. * Google also has put out recommandations you can read here: – [https://developers.google.com/web/fundamentals/performance/critical-rendering-path/page-speed-rules-and-recommendations](https://developers.google.com/web/fundamentals/performance/critical-rendering-path/page-speed-rules-and-recommendations)– [https://developers.google.com/speed/docs/insights/BlockingJS](https://developers.google.com/speed/docs/insights/BlockingJS) * > synchronous resources unblock the document parser and allow the browser to > avoid blocking > … it also means it is not essential for the first render * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ProveSource Social Proof] External JS script is slow](https://wordpress.org/support/topic/external-js-script-is-slow/) * Plugin Author [ProveSource LTD](https://wordpress.org/support/users/provesource/) * (@provesource) * [6 years ago](https://wordpress.org/support/topic/external-js-script-is-slow/#post-13074159) * For some reason we don’t get emails about questions and reviews written in the plugin directory. In general, the javascript loaded is an async script, very small and very fast and should not have any impact on your website. You can read more here: [https://help.provesrc.com/en/articles/3485781-does-provesource-impact-my-website-performance-and-page-speed](https://help.provesrc.com/en/articles/3485781-does-provesource-impact-my-website-performance-and-page-speed) * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[ProveSource Social Proof] Not good](https://wordpress.org/support/topic/not-good-143/) * Plugin Author [ProveSource LTD](https://wordpress.org/support/users/provesource/) * (@provesource) * [6 years ago](https://wordpress.org/support/topic/not-good-143/#post-13074150) * A review by a **copy-cat competitor**, that must be a real review! * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[ProveSource Social Proof] Plugin locked me out of the admin](https://wordpress.org/support/topic/plugin-locked-me-out-of-the-admin/) * Plugin Author [ProveSource LTD](https://wordpress.org/support/users/provesource/) * (@provesource) * [7 years, 9 months ago](https://wordpress.org/support/topic/plugin-locked-me-out-of-the-admin/#post-10714781) * Hi Stefan, * Thanks for your feedback. Please reach out so we can understand what’s the issue and help you out. * Thanks! Viewing 11 replies - 1 through 11 (of 11 total)