prodesignswpsupport
Forum Replies Created
-
Forum: Themes and Templates
In reply to: [eCommerce Gem] Review product title is wrongHello kimskaggs,
We have checked the page you have shared with us and found out that you have used some other plugin for review so please contact the support team of the used plugin.
Feel free to get in touch in case of other queries.
Thanks.
Forum: Themes and Templates
In reply to: [Blog Way] Import Demo Data MessHello Smjonz,
We are glad that the issue got resolved.
Feel free to get in touch in case any other help is required for the theme.
Thanks.
Forum: Themes and Templates
In reply to: [Blog Way] Import Demo Data MessHello Smjonz,
We have developed a theme in a way so that it doesn’t force theme users to import the data so there might be some other issue.
Please don’t worry, if you have imported demo data only and have not performed any other update then you can update colour scheme and menu options from the admin panel or please let us know in case you need our help in updating the details.
We will be here to provide you total assistance and help in everything to get the thing started without any hassle. Your satisfaction is the only thing that matters to us.
Thanks
Forum: Themes and Templates
In reply to: [Business Point] Can’t install plugin PT Theme Addon.Hello Gosindo,
Greetings of the day!
We are sorry for the inconvenience you are facing.
We have generated a ticket on wordpress.org for the same and plugin will be live soon.
In the meantime, please download it from ProDesigns.comFeel free to get in touch in case of other queries.
Thank you.
Hello Lennilg,
Sorry for the late response.
Kindly make sure your website is equipped with below plugins.
1.WooCommerce
2.One Click Demo Import
3.MailChimp for WordPress
4.Contact Form 7
5.YITH WooCommerce Wishlist
6.Video Tab For WooCommercePlease have a look and install the required plugin/s in case any plugin is missing.
In case the error persists after that then please share your website URL and admin credentials on wpsupport@prodesigns.com so that we can provide you an effective solution.
Forum: Themes and Templates
In reply to: [eCommerce Gem] Top Header TemplateHello Dmartini,
Sorry for the late response.
We have used “Ecommerce_gem_top_header” hook to display top header menu so, please overwrite “ecommerce_gem_top_header” hook in function file of your child theme to get desired output.
Feel free to get in touch in case of any query.
Thanks.
Forum: Themes and Templates
In reply to: [eCommerce Gem] Can’t make Child Theme WordHello byte37,
We are very sorry for the delayed response.
Please Rename Theme directory to ecommerce-gem-child and replace my_theme_ with your theme name.
Please have a look here in case you would like to have more details related to the child theme.
Feel free to get in touch in case of any other query.
Thanks.
- This reply was modified 4 years, 10 months ago by prodesignswpsupport.
- This reply was modified 4 years, 10 months ago by prodesignswpsupport.
Forum: Themes and Templates
In reply to: [Business Point] Cant find H1 tag optionHello AA Vertex,
Sorry for the late response.
We have checked your website and there are two <h1> tags.
1. In Slider
2. Page Title (I.e. Meet the Best Business Consultant and Auditors in Dubai)Please remove a tag from page title and update slider text as per your requirement to avoid negative impact on SEO.
Feel free to get in touch in case of any query.
Thanks.
- This reply was modified 4 years, 10 months ago by prodesignswpsupport.
Forum: Themes and Templates
In reply to: [Medical Way] What is wrong with my navbar and below slider?Hello Kduncan,
Follow the below steps to customize CSS as per your requirement.
1) Please log in to the admin area
2) Go to “Appearance >> Customize >> Additional CSS”.
3) Paste the below code in “Additional CSS” and save it afterward:@media only screen and (max-width: 600px) { #featured-slider { display: block; } }
Hope this helps.
Thanks.
Forum: Themes and Templates
In reply to: [PT Magazine] How to change max logo height (PT Magazine free)Hello Pomadamix,
Sorry for the delayed response.
You can customize the theme as per your requirement by creating a child theme. You can find detailed documentation to create a child theme here
After creating child theme please paste below-mentioned code in child theme’s functions.php file.
/* * Enable support for custom logo. */ function ecommerce_gem_setup_cust_logo(){ add_theme_support( 'custom-logo', array( 'height' => YOUR_LOGO_HEIGHT, 'width' => YOUR_LOGO_WIDTH, ) ); } add_action( 'after_setup_theme', 'ecommerce_gem_setup_cust_logo',20 );
Hope it will work for you.
Thank you.Forum: Themes and Templates
In reply to: [eCommerce Gem] Use new version of font awesomeHello Lucie136,
We are very sorry for the delayed response.
Please share with us admin credentials or zip file of child theme on wpsupport@prodesigns.com so that we can provide you the effective solution.
Thanks.
Forum: Themes and Templates
In reply to: [eCommerce Gem] Remove covering layer on product imageHello Elbination,
Greetings of the day!
Follow the below steps to add custom CSS.
1) Please log in to the admin area
2) Go to “Appearance >> Customize >> Additional CSS”.
3) Paste the below code in “Additional CSS” and save it afterward:li.product .product-thumb-wrap::before{ background: transparent; }
Feel free to get in touch in case of any other query.
Thanks.
Forum: Themes and Templates
In reply to: [eCommerce Gem] Logo restrictionHello Evelynart,
You can customize the theme as per your requirement by creating a child theme. You can find detailed documentation to create a child theme here.
After creating child theme please paste the below mentioned code in child theme’s functions.php file.
/* * Enable support for custom logo. */ function ecommerce_gem_setup_cust_logo(){ add_theme_support( 'custom-logo', array( 'height' => YOUR_LOGO_HEIGHT, 'width' => YOUR_LOGO_WIDTH, ) ); } add_action( 'after_setup_theme', 'ecommerce_gem_setup_cust_logo',20 );
Hope it will work for you.
Thank you.
- This reply was modified 4 years, 10 months ago by prodesignswpsupport.
Forum: Themes and Templates
In reply to: [Business Kit] Remove date and author name from portfolioHello dmayur,
Sorry for the late response.
We have checked your website and found out that you have used another plugin to have details as mentioned in the topic by you.
Feel free to get in touch in case of other queries.
Thanks.
Forum: Themes and Templates
In reply to: [Business Era] Other social networkHello Nikonn,
Sorry for the delayed response.
You can change the color code of the icon from
.business_era_widget_social ul li a[href*=”vk.com”]:hover, .top-header .menu-social-menu-container ul li a[href*=”vk.com”]:hover { background-color: #5181b8; } .business_era_widget_social ul li a[href*=”ok.ru”]:hover, .top-header .menu-social-menu-container ul li a[href*=”ok.ru”]:hover { background-color: #f58220; }
Please update color code in
hover { background-color: #5181b8; }
and
hover { background-color: #f58220; }
as per your requirement.
Feel free to get in touch in case of other queries.
Thanks.