Title: pollo28's Replies | WordPress.org

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# pollo28

  [  ](https://wordpress.org/support/users/pollo28/)

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## Forum Replies Created

Viewing 3 replies - 1 through 3 (of 3 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WP-Chatbot for Messenger] Chat not showing](https://wordpress.org/support/topic/chat-not-showing/)
 *  Thread Starter [pollo28](https://wordpress.org/support/users/pollo28/)
 * (@pollo28)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/chat-not-showing/#post-10445728)
 * Hi,
 * unfortunately nothing has changed.
    I’ve disabled the plugin “Members” and “Ultimate
   Member”.
 * Were you meaning that I should uninstall them completely? Disable them is not
   enough?
 * If it could be easier for you I could send to you the list of installed plugins.
 * Thank you very much for your help,
    regards, Edoardo
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WP-Chatbot for Messenger] Chat not showing](https://wordpress.org/support/topic/chat-not-showing/)
 *  Thread Starter [pollo28](https://wordpress.org/support/users/pollo28/)
 * (@pollo28)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/chat-not-showing/#post-10441040)
 * Hi,
 * thank you for the feedback.
 * I’ve double checked if the domain is whitelisted from my FB page, and it is.
   
   I tried to find out some relations between theme and fb, but I did not find anything
   related to FB from the settings.
 * What should I send to you via messenger? Do you need my admin credentials to 
   the website?
 * P.s: the theme that I’m using is named “AllStar – WordPress Club Theme” ([https://themeforest.net/item/allstar-wordpress-club-theme/12804758](https://themeforest.net/item/allstar-wordpress-club-theme/12804758))
 * Thank you very much,
    regards, Edoardo
    -  This reply was modified 7 years, 10 months ago by [pollo28](https://wordpress.org/support/users/pollo28/).
      Reason: Theme info added
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WP-Chatbot for Messenger] Chat not showing](https://wordpress.org/support/topic/chat-not-showing/)
 *  Thread Starter [pollo28](https://wordpress.org/support/users/pollo28/)
 * (@pollo28)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/chat-not-showing/#post-10438083)
 * I’m sorry, here the main question:
    Is this the real problem? If so, how can 
   I find which is the plugin that generates this conflict?
 * I tried by disableing the most common plugins (ex: Likebox Widget for FB), but
   that HTML part still remain.
 * Thank you

Viewing 3 replies - 1 through 3 (of 3 total)