Title: pluto11's Replies | WordPress.org

---

# pluto11

  [  ](https://wordpress.org/support/users/pluto11/)

 *   [Profile](https://wordpress.org/support/users/pluto11/)
 *   [Topics Started](https://wordpress.org/support/users/pluto11/topics/)
 *   [Replies Created](https://wordpress.org/support/users/pluto11/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/pluto11/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/pluto11/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/pluto11/engagements/)
 *   [Favorites](https://wordpress.org/support/users/pluto11/favorites/)

 Search replies:

## Forum Replies Created

Viewing 7 replies - 1 through 7 (of 7 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Matomo Analytics - Powerful, Privacy-First Insights for WordPress] Cannot change dashboard layout to multiple columns (Version 5.6.0)](https://wordpress.org/support/topic/cannot-change-dashboard-layout-to-multiple-columns-version-5-6-0/)
 *  Thread Starter [pluto11](https://wordpress.org/support/users/pluto11/)
 * (@pluto11)
 * [4 months, 3 weeks ago](https://wordpress.org/support/topic/cannot-change-dashboard-layout-to-multiple-columns-version-5-6-0/page/2/#post-18820364)
 * ![](https://i0.wp.com/onlyrepairer.com/wp-content/uploads/2026/02/Matomo-Screenshot-
   1-February-12-2026.png?ssl=1)
 * After many attempts, I finally managed to put one report in each of columns 3
   and 4. All other attempts to drag and drop reports to columns 3 and 4 failed.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Matomo Analytics - Powerful, Privacy-First Insights for WordPress] Cannot change dashboard layout to multiple columns (Version 5.6.0)](https://wordpress.org/support/topic/cannot-change-dashboard-layout-to-multiple-columns-version-5-6-0/)
 *  Thread Starter [pluto11](https://wordpress.org/support/users/pluto11/)
 * (@pluto11)
 * [5 months ago](https://wordpress.org/support/topic/cannot-change-dashboard-layout-to-multiple-columns-version-5-6-0/#post-18804505)
 * Here’s the screenshot.
 * ![](https://i0.wp.com/onlyrepairer.com/wp-content/uploads/2026/01/Matomo-Screenshot-
   1-January-30-2026.png?ssl=1)
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Matomo Analytics - Powerful, Privacy-First Insights for WordPress] Cannot change dashboard layout to multiple columns (Version 5.6.0)](https://wordpress.org/support/topic/cannot-change-dashboard-layout-to-multiple-columns-version-5-6-0/)
 *  Thread Starter [pluto11](https://wordpress.org/support/users/pluto11/)
 * (@pluto11)
 * [5 months ago](https://wordpress.org/support/topic/cannot-change-dashboard-layout-to-multiple-columns-version-5-6-0/#post-18804445)
 * ![](https://wordpress.org/6defff7b-d811-47d3-a2c4-73fbdabe2127)
 * The browser I use is Google Chrome.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Matomo Analytics - Powerful, Privacy-First Insights for WordPress] Cannot change dashboard layout to multiple columns (Version 5.6.0)](https://wordpress.org/support/topic/cannot-change-dashboard-layout-to-multiple-columns-version-5-6-0/)
 *  Thread Starter [pluto11](https://wordpress.org/support/users/pluto11/)
 * (@pluto11)
 * [5 months, 1 week ago](https://wordpress.org/support/topic/cannot-change-dashboard-layout-to-multiple-columns-version-5-6-0/#post-18797825)
 * Thanks so much for the fix in version 5.6.1. Everything looks fine except that
   when I choose a 3 or 4-column layout for the dashboard, I get a 2-column layout.
   Below is the current System Report.
 *     ```wp-block-code
                     # Matomo
       ```
   
    - Matomo Plugin Version: 5.6.1
    - Config exists and is writable.: Yes (“$WP_CONTENT_DIR//uploads/matomo/config/
      config.ini.php” )
    - JS Tracker exists and is writable.: Yes (“$WP_CONTENT_DIR//uploads/matomo/
      matomo.js” )
    - Plugin directories: Yes ([{“pluginsPathAbsolute”:”\/srv\/htdocs\/wp-content\/
      plugins\/matomo\/plugins”,”webrootDirRelativeToMatomo”:”..\/plugins”}])
    - Tmp directory writable: Yes ($WP_CONTENT_DIR//cache/matomo)
    - Matomo Version: 5.6.2
    - Matomo Blog idSite: 1
    - Matomo Install Version: 5.3.3 (Install date: 2025-12-05 15:47:51)
    - Upgrades outstanding: No
    - Upgrade in progress: No
    - Current Matomo User Language: en
    - Current Matomo Language Cookie Value: None
 * Endpoints
    - Matomo JavaScript Tracker URL: ($site_url/wp-content/uploads/matomo/matomo.
      js)
    - Matomo JavaScript Tracker – WP Rest API: ($site_url/wp-json/matomo/v1/hit/)
    - Matomo HTTP Tracking API: ($site_url/wp-content/plugins/matomo/app/matomo.
      php)
    - Matomo HTTP Tracking API – WP Rest API: ($site_url/wp-json/matomo/v1/hit/)
 * Crons
    - Server time: 2026-01-25 21:35:22
    - Blog time: 2026-01-25 16:35:22 (Below dates are shown in blog timezone)
    - Sync users & sites: Next run: 2026-01-26 15:48:44 (23 hours 13 min) ( Last
      started: 2026-01-25 16:22:38 (-12 min 44s). Last ended: 2026-01-25 16:22:38(-
      12 min 44s). Interval: daily)
    - Archive: Next run: 2026-01-25 16:47:52 (12 min 30s) ( Last started: 2026-01-
      25 16:22:34 (-12 min 48s). Last ended: 2026-01-25 16:22:38 (-12 min 44s). 
      Interval: hourly)
    - Update GeoIP DB: Next run: 2026-02-03 15:48:42 (8 days 23 hours) ( Last started:
      2026-01-04 16:10:23 (-21 days 0 hours). Last ended: 2026-01-04 16:10:27 (-
      21 days 0 hours). Interval: matomo_monthly)
 * Mandatory checks
    - PHP version >= 7.2.5: ok
    - PDO extension: ok
    - PDO\MYSQL extension: ok
    - MYSQLI extension: ok
    - Other required extensions: ok
    - Required functions: ok
    - Required PHP configuration (php.ini): ok
    - Directories with write access: ok
    - Directories with write access for Tag Manager: ok
 * Optional checks
    - 64-bit PHP Binary: ok
    - Tracker status: ok
    - Memory limit: ok
    - Time zone: ok
    - Open URL: ok
    - GD > 2.x + FreeType (graphics): ok
    - Other extensions: ok
    - Other functions: ok
    - Filesystem: ok
    - Last Successful Archiving Completion: ok
    - Warning Database abilities: warning (UTF8mb4 charset Your database supports
      utf8mb4 charset, but your database tables have not been converted yet. You
      can do this by executing the command `$WP_CONTENT_DIR//plugins/matomo/app/
      console core:convert-to-utf8mb4` or activating the automatic conversion in
      General Settings. This is required to be able to store 4-byte UTF8 characters.
      Unless utf8mb4 is available special characters, such as emojis, less common
      characters of asian languages, various historic scripts or mathematical symbols
      will be replaced with �. You can read more details about this topic in [this FAQ](https://matomo.org/faq/how-to-update/how-to-convert-the-database-to-utf8mb4-charset/).
      Connection collation CREATE TEMPORARY TABLES Changing transaction isolation
      level Your database version indicates you might be using a MariaDb server.
      If this is the case, please ensure to set `[database] schema = Mariadb` in
      the “config/config.ini.php” file, to ensure all database feature work as expected.)
    - Max Packet Size: ok
    - Geolocation: ok
    - Update over HTTPS: ok
    - Mobile Messaging SMS Provider: ok
    - Supports Async Archiving: No
    - Async Archiving Disabled in Setting: No
    - Location provider ID: geoip2php
    - Location provider available: Yes
    - Location provider working: Yes
    - Warning Proxy header: HTTP_X_FORWARDED_FOR (A proxy header is set which means
      you maybe need to configure a proxy header in the Advanced settings to make
      location reporting work. If the location in your reports is detected correctly,
      you can ignore this warning. [Learn more](https://matomo.org/faq/wordpress/how-do-i-fix-the-proxy-header-warning-in-the-matomo-for-wordpress-system-report/))
    - Had visit in last 5 days: Yes
    - Matomo URL: Yes ($site_url/wp-content/plugins/matomo/app/)
    - Warning YML files should not be accessible: warning (The .yml files in the
      wp-content/plugins/matomo/app/vendor directory are accessible from the internet.
      This can cause some web security tools to flag your website as suspicious.
      If you are using Apache, it is probably due to your server configuration disabling
      the use of .htaccess files. If you are instead using nginx, it is due to your
      nginx configuration allowing .yml files. You may need to contact your hosting
      provider to fix this.)
 * Matomo Settings
    - Track mode: disabled
    - Track ecommerce: Yes
    - Track codeposition: footer
    - Track api endpoint: default
    - Track js endpoint: default
    - Version history: 5.6.1, 5.6.0, 5.3.3
    - Core version: 5.6.2
    - Last tracking settings update: 1764967774
    - Last settings update: 1766255847
    - Mail history: 2026-01-19 01:00:09, 2026-01-12 00:49:47, 2026-01-05 00:49:22
 * Logs
    - None:
 * WordPress
    - Home URL: $site_url
    - Site URL: $site_url
    - WordPress Version: 6.9
    - Number of blogs: 1
    - Multisite Enabled: No
    - Network Enabled: No
    - WP_DEBUG: No
    - WP_DEBUG_DISPLAY: No
    - WP_DEBUG_LOG: No
    - DISABLE_WP_CRON: –
    - FORCE_SSL_ADMIN: No
    - WP_CACHE: Yes
    - CONCATENATE_SCRIPTS: –
    - COMPRESS_SCRIPTS: –
    - COMPRESS_CSS: –
    - ENFORCE_GZIP: –
    - WP_LOCAL_DEV: –
    - WP_CONTENT_URL: $site_url/wp-content
    - WP_CONTENT_DIR: $WP_CONTENT_DIR/
    - UPLOADS: –
    - BLOGUPLOADDIR: –
    - DIEONDBERROR: –
    - WPLANG: –
    - ALTERNATE_WP_CRON: –
    - WP_CRON_LOCK_TIMEOUT: 60
    - WP_DISABLE_FATAL_ERROR_HANDLER: –
    - MATOMO_SUPPORT_ASYNC_ARCHIVING: –
    - MATOMO_ENABLE_TAG_MANAGER: –
    - MATOMO_SUPPRESS_DB_ERRORS: –
    - MATOMO_ENABLE_AUTO_UPGRADE: –
    - MATOMO_DEBUG: –
    - MATOMO_SAFE_MODE: –
    - MATOMO_GLOBAL_UPLOAD_DIR: –
    - MATOMO_LOGIN_REDIRECT: –
    - Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
    - Possibly uses symlink: No
    - Upload base url: $site_url/wp-content/uploads
    - Upload base dir: $WP_CONTENT_DIR//uploads
    - Upload url: $site_url/wp-content/uploads/2026/01
    - Custom upload_path:
    - Custom upload_url_path:
    - Compatible content directory: Yes
    - WP_Filesystem Initialized: Yes
    - Warning System Cron Set Up: No (Warning: Your WordPress site does not appear
      to have a system cron job set up to run the WordPress cron. Matomo uses the
      WordPress cron to generate reports and to delete temporary data to provide
      compliance with various privacy regulations (e.g., GDPR). Without a system
      cron job set up, these tasks may be run irregularly or infrequently, which
      could lead to personal data being retained longer than allowed. To avoid this,
      we recommend setting up a system cron job to run the WordPress cron regularly.
      Contact your hosting provider if you require help with this.)
    - Current User Locale: en_US
 * WordPress Plugins MU Plugins
    - wpcomsh-loader.php:
 * Plugins
    - Akismet Anti-spam: Spam Protection: 5.6
    - All in One SEO: 4.9.3
    - Classic Editor: 1.6.7
    - Complianz Privacy Suite (GDPR/CCPA) premium: 7.5.6.1
    - Crowdsignal Forms: 1.7.2
    - Crowdsignal Polls & Ratings: 3.1.4
    - Duplicator: 1.5.14 (Network enabled)
    - Gravatar Enhanced: 0.13.0
    - Gutenberg: 22.4.0
    - Jetpack: 15.5-a.3
    - Layout Grid: 1.8.5
    - Matomo Analytics – Ethical Stats. Powerful Insights.: 5.6.1
    - Page Optimize: 0.5.8
    - WPConsent: 1.1.3
    - WPForms Lite: 1.9.8.7
    - Active Plugins: 13 (akismet:5.6 all-in-one-seo-pack:4.9.3 complianz-gdpr-premium:
      7.5.6.1 crowdsignal-forms:1.7.2 gravatar-enhanced:0.13.0 gutenberg:22.4.0 
      jetpack:15.5-a.3 layout-grid:1.8.5 matomo:5.6.1 page-optimize:0.5.8 polldaddy:
      3.1.4 wpconsent-cookies-banner-privacy-suite:1.1.3 wpforms-lite:1.9.8.7)
    - Theme: twentytwentythree (twentytwentythree)
 * Server
    - Server Info: nginx
    - PHP OS: Linux
    - PHP Version: 8.3.30
    - PHP SAPI: fpm-fcgi
    - PHP Binary Name: /root/roles/nginx-php/usr/local/php8.3/bin.bookworm/php-fpm
    - PHP Maxmind DB extension: Not loaded
    - PHP Error Reporting: After bootstrap: 4437
    - Timezone: UTC
    - WP timezone: America/Jamaica
    - Locale: en_US
    - User Locale: en_US
    - Memory Limit: 512M (At least 128MB recommended. Depending on your traffic 
      256MB or more may be needed.)
    - WP Memory Limit: 512M
    - WP Max Memory Limit: 512M
    - Timezone version: 2025.2
    - Time: 1769376922
    - Max Execution Time: 850
    - Max Post Size: 2047M
    - Max Upload Size: 2146435072
    - Max Input Vars: 6144
    - Disabled PHP functions: Yes (pcntl_fork)
    - zlib.output_compression is off: Yes
    - Curl Version: 8.18.0, OpenSSL/3.0.18
    - Suhosin installed: No
 * PHP cli
    - PHP CLI Version: (The detected PHP CLI version does not match the PHP web 
      version. To avoid archiving errors, [enable archiving via HTTP requests](https://wordpress.org/support/users/pluto11/replies/$site_url/wp-admin/admin.php?page=matomo-settings&tab=advanced#matomo[disable_async_archiving]),
      or [manually set the path to your PHP CLI executable](https://matomo.org/faq/how-to-solve-the-error-message-your-php-cli-version-is-not-compatible-with-the-matomo-requirements/)
      to the one for PHP version 8.3.30.)
    - MySQLi support: missing (Your PHP cli does not load the MySQLi extension. 
      You might have archiving problems in Matomo but also others problems in your
      WordPress cron tasks. You should enable this extension)
 * Database
    - MySQL Version: 11.4.9
    - Mysqli Connect: Yes
    - Force MySQL over Mysqli: No
    - DB Prefix: wp_
    - DB CHARSET: latin1
    - DB COLLATE: latin1_swedish_ci
    - SHOW ERRORS: No
    - SUPPRESS ERRORS: No
    - Uses Socket: No
    - Uses IPv6: No
    - Matomo tables found: 104
    - DB tables exist: Yes
    - Matomo users found: 1
    - Matomo sites found: 1
    - Required permissions: OK
 * Browser
    - Browser: (Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML,
      like Gecko) Chrome/144.0.0.0 Safari/537.36)
    - Language: en-us,en
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Matomo Analytics - Powerful, Privacy-First Insights for WordPress] Cannot change dashboard layout to multiple columns (Version 5.6.0)](https://wordpress.org/support/topic/cannot-change-dashboard-layout-to-multiple-columns-version-5-6-0/)
 *  Thread Starter [pluto11](https://wordpress.org/support/users/pluto11/)
 * (@pluto11)
 * [6 months, 2 weeks ago](https://wordpress.org/support/topic/cannot-change-dashboard-layout-to-multiple-columns-version-5-6-0/#post-18766070)
 * Below is the System Report. I host my website with wordpress.com and they have
   pre-installed several plugins which I do not want to deactivate as I do not know
   how it will affect the performance of my website.
 *     ```wp-block-code
                     # Matomo
       ```
   
    - Matomo Plugin Version: 5.6.0
    - Config exists and is writable.: Yes (“$WP_CONTENT_DIR//uploads/matomo/config/
      config.ini.php” )
    - JS Tracker exists and is writable.: Yes (“$WP_CONTENT_DIR//uploads/matomo/
      matomo.js” )
    - Plugin directories: Yes ([{“pluginsPathAbsolute”:”\/srv\/htdocs\/wp-content\/
      plugins\/matomo\/plugins”,”webrootDirRelativeToMatomo”:”..\/plugins”}])
    - Tmp directory writable: Yes ($WP_CONTENT_DIR//cache/matomo)
    - Matomo Version: 5.6.1
    - Matomo Blog idSite: 1
    - Matomo Install Version: 5.3.3 (Install date: 2025-12-05 15:47:51)
    - Upgrades outstanding: No
    - Upgrade in progress: No
    - Current Matomo User Language: en
    - Current Matomo Language Cookie Value: None
 * Endpoints
    - Matomo JavaScript Tracker URL: ($site_url/wp-content/uploads/matomo/matomo.
      js)
    - Matomo JavaScript Tracker – WP Rest API: ($site_url/wp-json/matomo/v1/hit/)
    - Matomo HTTP Tracking API: ($site_url/wp-content/plugins/matomo/app/matomo.
      php)
    - Matomo HTTP Tracking API – WP Rest API: ($site_url/wp-json/matomo/v1/hit/)
 * Crons
    - Server time: 2025-12-23 22:22:12
    - Blog time: 2025-12-23 17:22:12 (Below dates are shown in blog timezone)
    - Sync users & sites: Next run: 2025-12-24 15:48:44 (22 hours 26 min) ( Last
      started: 2025-12-23 15:49:46 (-1 hours 32 min). Last ended: 2025-12-23 15:
      49:46 (-1 hours 32 min). Interval: daily)
    - Archive: Next run: 2025-12-23 17:47:52 (25 min 40s) ( Last started: 2025-12-
      23 17:20:24 (-1 min 48s). Last ended: 2025-12-23 17:20:28 (-1 min 44s). Interval:
      hourly)
    - Update GeoIP DB: Next run: 2026-01-04 15:48:42 (11 days 22 hours) ( Last started:
      2025-12-05 15:48:44 (-18 days 1 hours). Last ended: 2025-12-05 15:48:49 (-
      18 days 1 hours). Interval: matomo_monthly)
 * Mandatory checks
    - PHP version >= 7.2.5: ok
    - PDO extension: ok
    - PDO\MYSQL extension: ok
    - MYSQLI extension: ok
    - Other required extensions: ok
    - Required functions: ok
    - Required PHP configuration (php.ini): ok
    - Directories with write access: ok
    - Directories with write access for Tag Manager: ok
 * Optional checks
    - 64-bit PHP Binary: ok
    - Tracker status: ok
    - Memory limit: ok
    - Time zone: ok
    - Open URL: ok
    - GD > 2.x + FreeType (graphics): ok
    - Other extensions: ok
    - Other functions: ok
    - Filesystem: ok
    - Last Successful Archiving Completion: ok
    - Warning Database abilities: warning (UTF8mb4 charset Your database supports
      utf8mb4 charset, but your database tables have not been converted yet. You
      can do this by executing the command `$WP_CONTENT_DIR//plugins/matomo/app/
      console core:convert-to-utf8mb4` or activating the automatic conversion in
      General Settings. This is required to be able to store 4-byte UTF8 characters.
      Unless utf8mb4 is available special characters, such as emojis, less common
      characters of asian languages, various historic scripts or mathematical symbols
      will be replaced with �. You can read more details about this topic in [this FAQ](https://matomo.org/faq/how-to-update/how-to-convert-the-database-to-utf8mb4-charset/).
      Connection collation CREATE TEMPORARY TABLES Changing transaction isolation
      level Your database version indicates you might be using a MariaDb server.
      If this is the case, please ensure to set `[database] schema = Mariadb` in
      the “config/config.ini.php” file, to ensure all database feature work as expected.)
    - Max Packet Size: ok
    - Geolocation: ok
    - Update over HTTPS: ok
    - Mobile Messaging SMS Provider: ok
    - Supports Async Archiving: No
    - Async Archiving Disabled in Setting: No
    - Location provider ID: geoip2php
    - Location provider available: Yes
    - Location provider working: Yes
    - Warning Proxy header: HTTP_X_FORWARDED_FOR (A proxy header is set which means
      you maybe need to configure a proxy header in the Advanced settings to make
      location reporting work. If the location in your reports is detected correctly,
      you can ignore this warning. [Learn more](https://matomo.org/faq/wordpress/how-do-i-fix-the-proxy-header-warning-in-the-matomo-for-wordpress-system-report/))
    - Had visit in last 5 days: Yes
    - Matomo URL: Yes ($site_url/wp-content/plugins/matomo/app/)
    - Warning YML files should not be accessible: warning (The .yml files in the
      wp-content/plugins/matomo/app/vendor directory are accessible from the internet.
      This can cause some web security tools to flag your website as suspicious.
      If you are using Apache, it is probably due to your server configuration disabling
      the use of .htaccess files. If you are instead using nginx, it is due to your
      nginx configuration allowing .yml files. You may need to contact your hosting
      provider to fix this.)
 * Matomo Settings
    - Track mode: disabled
    - Track ecommerce: Yes
    - Track codeposition: footer
    - Track api endpoint: default
    - Track js endpoint: default
    - Version history: 5.6.0, 5.3.3
    - Core version: 5.6.1
    - Last tracking settings update: 1764967774
    - Last settings update: 1766255847
    - Mail history: 2025-12-22 00:49:34, 2025-12-15 00:49:12
 * Logs
    - None:
 * WordPress
    - Home URL: $site_url
    - Site URL: $site_url
    - WordPress Version: 6.9
    - Number of blogs: 1
    - Multisite Enabled: No
    - Network Enabled: No
    - WP_DEBUG: No
    - WP_DEBUG_DISPLAY: No
    - WP_DEBUG_LOG: No
    - DISABLE_WP_CRON: –
    - FORCE_SSL_ADMIN: No
    - WP_CACHE: Yes
    - CONCATENATE_SCRIPTS: –
    - COMPRESS_SCRIPTS: –
    - COMPRESS_CSS: –
    - ENFORCE_GZIP: –
    - WP_LOCAL_DEV: –
    - WP_CONTENT_URL: $site_url/wp-content
    - WP_CONTENT_DIR: $WP_CONTENT_DIR/
    - UPLOADS: –
    - BLOGUPLOADDIR: –
    - DIEONDBERROR: –
    - WPLANG: –
    - ALTERNATE_WP_CRON: –
    - WP_CRON_LOCK_TIMEOUT: 60
    - WP_DISABLE_FATAL_ERROR_HANDLER: –
    - MATOMO_SUPPORT_ASYNC_ARCHIVING: –
    - MATOMO_ENABLE_TAG_MANAGER: –
    - MATOMO_SUPPRESS_DB_ERRORS: –
    - MATOMO_ENABLE_AUTO_UPGRADE: –
    - MATOMO_DEBUG: –
    - MATOMO_SAFE_MODE: –
    - MATOMO_GLOBAL_UPLOAD_DIR: –
    - MATOMO_LOGIN_REDIRECT: –
    - Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
    - Possibly uses symlink: No
    - Upload base url: $site_url/wp-content/uploads
    - Upload base dir: $WP_CONTENT_DIR//uploads
    - Upload url: $site_url/wp-content/uploads/2025/12
    - Custom upload_path:
    - Custom upload_url_path:
    - Compatible content directory: Yes
    - WP_Filesystem Initialized: Yes
    - Warning System Cron Set Up: No (Warning: Your WordPress site does not appear
      to have a system cron job set up to run the WordPress cron. Matomo uses the
      WordPress cron to generate reports and to delete temporary data to provide
      compliance with various privacy regulations (e.g., GDPR). Without a system
      cron job set up, these tasks may be run irregularly or infrequently, which
      could lead to personal data being retained longer than allowed. To avoid this,
      we recommend setting up a system cron job to run the WordPress cron regularly.
      Contact your hosting provider if you require help with this.)
    - Current User Locale: en_US
 * WordPress Plugins MU Plugins
    - wpcomsh-loader.php:
 * Plugins
    - Akismet Anti-spam: Spam Protection: 5.6
    - All in One SEO: 4.9.2
    - Classic Editor: 1.6.7
    - Complianz Privacy Suite (GDPR/CCPA) premium: 7.5.6.1
    - Crowdsignal Forms: 1.7.2
    - Crowdsignal Polls & Ratings: 3.1.4
    - Duplicator: 1.5.14 (Network enabled)
    - Gravatar Enhanced: 0.13.0
    - Gutenberg: 22.2.0
    - Jetpack: 15.4-a.5
    - Layout Grid: 1.8.5
    - Matomo Analytics – Ethical Stats. Powerful Insights.: 5.6.0
    - Page Optimize: 0.5.8
    - WPConsent: 1.1.2
    - WPForms Lite: 1.9.8.7
    - Active Plugins: 13 (akismet:5.6 all-in-one-seo-pack:4.9.2 complianz-gdpr-premium:
      7.5.6.1 crowdsignal-forms:1.7.2 gravatar-enhanced:0.13.0 gutenberg:22.2.0 
      jetpack:15.4-a.5 layout-grid:1.8.5 matomo:5.6.0 page-optimize:0.5.8 polldaddy:
      3.1.4 wpconsent-cookies-banner-privacy-suite:1.1.2 wpforms-lite:1.9.8.7)
    - Theme: twentytwentythree (twentytwentythree)
 * Server
    - Server Info: nginx
    - PHP OS: Linux
    - PHP Version: 8.3.29
    - PHP SAPI: fpm-fcgi
    - PHP Binary Name: /root/roles/nginx-php/usr/local/php8.3/bin.bookworm/php-fpm
    - PHP Maxmind DB extension: Not loaded
    - PHP Error Reporting: 4437 After bootstrap: 4437
    - Timezone: UTC
    - WP timezone: America/Jamaica
    - Locale: en_US
    - User Locale: en_US
    - Memory Limit: 512M (At least 128MB recommended. Depending on your traffic 
      256MB or more may be needed.)
    - WP Memory Limit: 512M
    - WP Max Memory Limit: 512M
    - Timezone version: 2025.2
    - Time: 1766528533
    - Max Execution Time: 850
    - Max Post Size: 2047M
    - Max Upload Size: 2146435072
    - Max Input Vars: 6144
    - Disabled PHP functions: No
    - zlib.output_compression is off: Yes
    - Curl Version: 8.14.1, OpenSSL/3.0.17
    - Suhosin installed: No
 * PHP cli
    - PHP CLI Version: (The detected PHP CLI version does not match the PHP web 
      version. To avoid archiving errors, [enable archiving via HTTP requests](https://wordpress.org/support/users/pluto11/replies/$site_url/wp-admin/admin.php?page=matomo-settings&tab=advanced#matomo[disable_async_archiving]),
      or [manually set the path to your PHP CLI executable](https://matomo.org/faq/how-to-solve-the-error-message-your-php-cli-version-is-not-compatible-with-the-matomo-requirements/)
      to the one for PHP version 8.3.29.)
    - MySQLi support: missing (Your PHP cli does not load the MySQLi extension. 
      You might have archiving problems in Matomo but also others problems in your
      WordPress cron tasks. You should enable this extension)
 * Database
    - MySQL Version: 11.4.9
    - Mysqli Connect: Yes
    - Force MySQL over Mysqli: No
    - DB Prefix: wp_
    - DB CHARSET: latin1
    - DB COLLATE: latin1_swedish_ci
    - SHOW ERRORS: No
    - SUPPRESS ERRORS: No
    - Uses Socket: No
    - Uses IPv6: No
    - Matomo tables found: 104
    - DB tables exist: Yes
    - Matomo users found: 1
    - Matomo sites found: 1
    - Required permissions: OK
 * Browser
    - Browser: (Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML,
      like Gecko) Chrome/143.0.0.0 Safari/537.36)
    - Language: en-us,en
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Matomo Analytics - Powerful, Privacy-First Insights for WordPress] Cannot change dashboard layout to multiple columns (Version 5.6.0)](https://wordpress.org/support/topic/cannot-change-dashboard-layout-to-multiple-columns-version-5-6-0/)
 *  Thread Starter [pluto11](https://wordpress.org/support/users/pluto11/)
 * (@pluto11)
 * [6 months, 2 weeks ago](https://wordpress.org/support/topic/cannot-change-dashboard-layout-to-multiple-columns-version-5-6-0/#post-18763872)
 * I am using Matomo Analytics for WordPress on a Windows 10 laptop with screen 
   resolution 1920 x 1080. Matomo is configured for consent-based tracking by following
   the instructions in the article [https://matomo.org/faq/how-to/using-complianz-for-wordpress-consent-manager-with-matomo/](https://matomo.org/faq/how-to/using-complianz-for-wordpress-consent-manager-with-matomo/)
   Tested that Complianz is working as per instructions in the article and it is
   setting cookies as expected. The Matomo Analytics > Reporting dashboard has always
   displayed as a single column ever since the Matomo plugin was activated on WordPress.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Matomo Analytics - Powerful, Privacy-First Insights for WordPress] Cannot change dashboard layout to multiple columns (Version 5.6.0)](https://wordpress.org/support/topic/cannot-change-dashboard-layout-to-multiple-columns-version-5-6-0/)
 *  Thread Starter [pluto11](https://wordpress.org/support/users/pluto11/)
 * (@pluto11)
 * [6 months, 2 weeks ago](https://wordpress.org/support/topic/cannot-change-dashboard-layout-to-multiple-columns-version-5-6-0/#post-18763294)
 * I am referring to the Matomo Analytics > Reporting dashboard with its default
   single column layout. Am able to rearrange reports within the single column, 
   however, after selecting, say, a 3-column layout, unable to rearrange reports
   into 3 columns.

Viewing 7 replies - 1 through 7 (of 7 total)