Title: pluginhive's Replies - page 5 | WordPress.org

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# pluginhive

  [  ](https://wordpress.org/support/users/pluginhive/)

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## Forum Replies Created

Viewing 14 replies - 61 through 74 (of 74 total)

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 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Fedex WooCommerce Shipping Method Plugin] Shipping is not calculating and showing](https://wordpress.org/support/topic/shipping-is-not-calculating-and-showing/)
 *  Plugin Author [pluginhive](https://wordpress.org/support/users/pluginhive/)
 * (@pluginhive)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/shipping-is-not-calculating-and-showing/#post-10511472)
 * Hi [@radiantcrush02](https://wordpress.org/support/users/radiantcrush02/),
 * Thanks. We will get back.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Fedex WooCommerce Shipping Method Plugin] Shipping is not calculating and showing](https://wordpress.org/support/topic/shipping-is-not-calculating-and-showing/)
 *  Plugin Author [pluginhive](https://wordpress.org/support/users/pluginhive/)
 * (@pluginhive)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/shipping-is-not-calculating-and-showing/#post-10511295)
 * Hi [@radiantcrush02](https://wordpress.org/support/users/radiantcrush02/),
 * That’s a strange error.
 * Can you please raise this as a query to our [support](http://support.xadapter.com).
   Our team would need to investigate on this.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[UPS WooCommerce Shipping Method Plugin] UPS XML Error](https://wordpress.org/support/topic/ups-xml-error/)
 *  Plugin Author [pluginhive](https://wordpress.org/support/users/pluginhive/)
 * (@pluginhive)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/ups-xml-error/#post-10507873)
 * Hi [@haroonahmad](https://wordpress.org/support/users/haroonahmad/),
 * This means that the service you are looking for is not applicable for your shipment.
   You can check which services are applicable from the [UPS price calculator ](https://wwwapps.ups.com/ctc/request?loc=en_US)
 * You will definitely get those services which are reflected there.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Fedex WooCommerce Shipping Method Plugin] Destination postal code and product dimensions](https://wordpress.org/support/topic/destination-postal-code-and-product-dimensions/)
 *  Plugin Author [pluginhive](https://wordpress.org/support/users/pluginhive/)
 * (@pluginhive)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/destination-postal-code-and-product-dimensions/#post-10503955)
 * Hi [@aladme](https://wordpress.org/support/users/aladme/),
 * Thank you for reaching out to us.
    Yes. The FedEx API does not accept decimals
   as package dimensions for some countries. This is a limitation of their API rather
   than our solution.
 * If they are able to accept decimals, then you will not face any problem.
    As 
   for the second problem, I hope the problem is resolved now.
 * Just drop in a message if you face any issue.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce Canada Post Shipping] Shipping calculator does not work in order page](https://wordpress.org/support/topic/shipping-calculator-does-not-work-in-order-page/)
 *  Plugin Author [pluginhive](https://wordpress.org/support/users/pluginhive/)
 * (@pluginhive)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/shipping-calculator-does-not-work-in-order-page/#post-10497780)
 * Hi,
 * I just checked with the URL, the shipping rates are calculated even on the Checkout/
   Order page. The problem is that you seem to have set the ‘default address’ as
   Shipping address in WooCommerce Shipping options.
 * Hence, the rates are not returned when only Billing address is provided. Once
   you will fill or uncheck the “Ship to different address” field, the rates will
   be returned.
 * Hope that helps!
    Regards,
    -  This reply was modified 7 years, 10 months ago by [pluginhive](https://wordpress.org/support/users/pluginhive/).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Fedex WooCommerce Shipping Method Plugin] Authentication error](https://wordpress.org/support/topic/authentication-error-11/)
 *  Plugin Author [pluginhive](https://wordpress.org/support/users/pluginhive/)
 * (@pluginhive)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/authentication-error-11/#post-10489923)
 * Hi [@stephanygregoryl](https://wordpress.org/support/users/stephanygregoryl/),
 * This error comes up when you have provided incorrect FedEx credentials.
 * Kindly fill these fields with correct values and you will not face the problem
   of rates again :
 * ‘FedEx Account Number”
    “Fedex Meter Number” “Web Services Key” “Web Services
   Password”.
 * Also make sure that the checkbox “Production Key” is only checked when you are
   using live credentials and not test credentials.
 * Is you are still facing any problem, you can approach our support team from [here](http://support.xadapter.com).
   They will surely help you.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Multi-Carrier Shipping Plugin for WooCommerce] Error: The requested service is invalid from the selected origin.](https://wordpress.org/support/topic/error-the-requested-service-is-invalid-from-the-selected-origin/)
 *  Plugin Author [pluginhive](https://wordpress.org/support/users/pluginhive/)
 * (@pluginhive)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/error-the-requested-service-is-invalid-from-the-selected-origin/#post-10486561)
 * Hi [@atdaustin](https://wordpress.org/support/users/atdaustin/),
 * This error comes when you have incorrectly provided the service which is not 
   available from that origin location.
 * In order to check which services are there for that location, we request you 
   to check the UPS, FedEx, USPS price calculators so that you can understand it
   better.
 * UPS calculator : [https://wwwapps.ups.com/ctc/request?loc=en_US](https://wwwapps.ups.com/ctc/request?loc=en_US)
   
   FedEx calculator : [https://www.fedex.com/ratefinder/home](https://www.fedex.com/ratefinder/home)
   USPS price calculator : [https://postcalc.usps.com/](https://postcalc.usps.com/)
 * Once you correctly place the appropriate service in the rules, then the rates
   will definitely come.
    -  This reply was modified 7 years, 10 months ago by [pluginhive](https://wordpress.org/support/users/pluginhive/).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce Canada Post Shipping] Shipping option is not showing up in the admin](https://wordpress.org/support/topic/shipping-option-is-not-showing-up-in-the-admin/)
 *  Plugin Author [pluginhive](https://wordpress.org/support/users/pluginhive/)
 * (@pluginhive)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/shipping-option-is-not-showing-up-in-the-admin/#post-10483150)
 * Hi [@chienchou](https://wordpress.org/support/users/chienchou/),
 * Apologies for missing out your query.
 * Shipping Zone is very help full when you configure Shipping options like Free
   or Flat rate shipping for different zones.
 * However, our Canada Post plugin is an independent plugin which works at domestic
   level and international level. The plugin has inbuilt features like restricting
   the method at the country level or enable/disable desired domestic or international
   shipping services.
 * Using Shipping zone is overkill for a complete shipping solution like Canada 
   Post. As you will end up configuring the same setting under multiple zones.
 * It will be great if you can let us know your business requirement we will help
   you find an apt solution.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Multi-Vendor Add-On for XA Shipping Plugins] when printing labels…](https://wordpress.org/support/topic/when-printing-labels/)
 *  Plugin Author [pluginhive](https://wordpress.org/support/users/pluginhive/)
 * (@pluginhive)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/when-printing-labels/#post-10483145)
 * Hi [@drapedup](https://wordpress.org/support/users/drapedup/),
 * Apologies for missing out your query.
    For printing labels, we have devised a
   mechanism to generate labels from the front end for the vendors. This facility
   is available for FedEx and UPS. You can contact our [support](http://support.xadapter.com)
   team for more info on this.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Hide Shipping Methods based on Shipping Class and Zone] Include Many Classes to 1 Shipping Method](https://wordpress.org/support/topic/include-many-classes-to-1-shipping-method/)
 *  Plugin Author [pluginhive](https://wordpress.org/support/users/pluginhive/)
 * (@pluginhive)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/include-many-classes-to-1-shipping-method/#post-10483133)
 * Hi [@elsa007](https://wordpress.org/support/users/elsa007/),
 * Apologies for missing out your query.
    You can define multiple rules for different
   shipping classes. Or else, you can you can define multiple shipping classes into
   one single rule as shown in the screenshot :[https://ibb.co/eEgg6o](https://ibb.co/eEgg6o)
 * This should resolve your problem.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Hide Shipping Methods based on Shipping Class and Zone] Two Shipping Classes](https://wordpress.org/support/topic/two-shipping-classes/)
 *  Plugin Author [pluginhive](https://wordpress.org/support/users/pluginhive/)
 * (@pluginhive)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/two-shipping-classes/#post-10483111)
 * Hi [@ludachrisgsx](https://wordpress.org/support/users/ludachrisgsx/),
 * Apologies for missing out the query. Yes, using this plugin you can achieve the
   feature of hiding flat rate based on Shipping classes.
 * You just need to define the shipping class and the flat rate ID in the settings
   and this should resolve the problem. For reference, you can always look at the
   [video](https://wordpress.org/plugins/xa-show-hide-shipping-methods/) of the 
   plugin.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Bookings and Appointments For WooCommerce] hooks for auto select one whole week](https://wordpress.org/support/topic/hooks-for-auto-select-one-whole-week/)
 *  Plugin Author [pluginhive](https://wordpress.org/support/users/pluginhive/)
 * (@pluginhive)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/hooks-for-auto-select-one-whole-week/#post-10479035)
 * Hello Hassan,
 * This can be achieved by setting up the configuration for Bookings as below.
 * Booking Period : “Fixed Period of 7 days”
 * With this setting, when customers selects, 7 days are auto selected.
 * In the free version you can allow customers to select only one week at a time
   and book.
 * In the premium version, you can have the customers select multiple blocks of 
   7 days.
 * Hope this answers your question.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Bookings and Appointments For WooCommerce] Date selection missing?](https://wordpress.org/support/topic/date-selection-missing/)
 *  Plugin Author [pluginhive](https://wordpress.org/support/users/pluginhive/)
 * (@pluginhive)
 * [8 years ago](https://wordpress.org/support/topic/date-selection-missing/#post-10262043)
 * Hello Sivustonikkari,
 * Thanks for reaching out.
 * Currently, the free version provides a feature where you can have 30 minutes 
   slots on a single day calendar selection. Here, the user will be able to navigate
   the calendar and change the date.
 * However, in our pro version, you should be able to achieve your requirement of
   a pre-defined date.
 * Also, Please let us know your business case to check if we can provide you an
   alternative solution.
 * Regards,
    Team PluginHive
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Bookings and Appointments For WooCommerce] Fatal error](https://wordpress.org/support/topic/fatal-error-2848/)
 *  Plugin Author [pluginhive](https://wordpress.org/support/users/pluginhive/)
 * (@pluginhive)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/fatal-error-2848/#post-10114042)
 * Thank you for choosing our plugin and thank you very much for the great review!

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