Title: pluginhive's Replies - page 4 | WordPress.org --- # pluginhive [ ](https://wordpress.org/support/users/pluginhive/) * [Profile](https://wordpress.org/support/users/pluginhive/) * [Topics Started](https://wordpress.org/support/users/pluginhive/topics/) * [Replies Created](https://wordpress.org/support/users/pluginhive/replies/) * [Reviews Written](https://wordpress.org/support/users/pluginhive/reviews/) * [Topics Replied To](https://wordpress.org/support/users/pluginhive/replied-to/) * [Engagements](https://wordpress.org/support/users/pluginhive/engagements/) * [Favorites](https://wordpress.org/support/users/pluginhive/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 46 through 60 (of 74 total) [←](https://wordpress.org/support/users/pluginhive/replies/page/3/?output_format=md) [1](https://wordpress.org/support/users/pluginhive/replies/?output_format=md) [2](https://wordpress.org/support/users/pluginhive/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/pluginhive/replies/page/3/?output_format=md) 4 [5](https://wordpress.org/support/users/pluginhive/replies/page/5/?output_format=md) [→](https://wordpress.org/support/users/pluginhive/replies/page/5/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Shipment Tracking Plugin] PBT?](https://wordpress.org/support/topic/pbt/) * Plugin Author [pluginhive](https://wordpress.org/support/users/pluginhive/) * (@pluginhive) * [7 years, 9 months ago](https://wordpress.org/support/topic/pbt/#post-10554875) * Hi [@gnfb](https://wordpress.org/support/users/gnfb/), * I have shared the URL for PBT and New Zealand Post carriers below: PBT: PBT Couriers | [http://www.pbt.com/nick/results.cfm?ticketNo=](http://www.pbt.com/nick/results.cfm?ticketNo=) New Zealand Post: New Zealand Post | [https://www.nzpost.co.nz/tools/tracking?trackid=](https://www.nzpost.co.nz/tools/tracking?trackid=) * Hope that helps! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Fedex WooCommerce Shipping Method Plugin] Over 150lbs shipment](https://wordpress.org/support/topic/over-150lbs-shipment/) * Plugin Author [pluginhive](https://wordpress.org/support/users/pluginhive/) * (@pluginhive) * [7 years, 9 months ago](https://wordpress.org/support/topic/over-150lbs-shipment/#post-10552807) * [@cfm168](https://wordpress.org/support/users/cfm168/), * – Yes, the snippet can handle the case when both are in cart. – You would need get a separate account for Freight services and as per my knowledge, this would be sufficient for normal services as well. However, we would suggest you to check with FedEx techsupport for further details regarding Freight account. * – FedEx API has “Address Validation”, which is a special service and you need to get this service activated for your FedEx Account by FedEx. Once done, the addresses will be validated by FedEx API as ‘Commercial/Residential’ respectively. * -Since our plugin returns rates and services directly from FedEx API, if your FedEx Account has these discounted rates validated by FedEx API, then the discounted rates will be returned directly from API. That would not be a problem. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[UPS WooCommerce Shipping Method Plugin] No rate returned](https://wordpress.org/support/topic/no-rate-returned/) * Plugin Author [pluginhive](https://wordpress.org/support/users/pluginhive/) * (@pluginhive) * [7 years, 9 months ago](https://wordpress.org/support/topic/no-rate-returned/#post-10550624) * [@andreu](https://wordpress.org/support/users/andreu/), * Good to know that your issue is solved! * You can leave us a review here, if would like to- [https://wordpress.org/plugins/ups-woocommerce-shipping-method/#reviews](https://wordpress.org/plugins/ups-woocommerce-shipping-method/#reviews) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[UPS WooCommerce Shipping Method Plugin] No rate returned](https://wordpress.org/support/topic/no-rate-returned/) * Plugin Author [pluginhive](https://wordpress.org/support/users/pluginhive/) * (@pluginhive) * [7 years, 9 months ago](https://wordpress.org/support/topic/no-rate-returned/#post-10548628) * Hi [@andreu](https://wordpress.org/support/users/andreu/) * Absolutely! To check the for we will be needing complete UPS Request and Response. Could you please share the XML debug here? So that we can check and help. * Note: Kindly remove the account specific info from the request as this is a public forum. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Fedex WooCommerce Shipping Method Plugin] Over 150lbs shipment](https://wordpress.org/support/topic/over-150lbs-shipment/) * Plugin Author [pluginhive](https://wordpress.org/support/users/pluginhive/) * (@pluginhive) * [7 years, 9 months ago](https://wordpress.org/support/topic/over-150lbs-shipment/#post-10541256) * Hi @cmf168 * -Freight services will be returned only when the shipment ‘Total weight’ exceeds 150 lbs. Hence, if the package weight is over 150 lbs, then it is considered as Freight shipment by the respective carrier’s API directly. * If a single package weight is not > 150 lbs, then FedEx Ground will definitely return. However, the basic version of FedEx plugin does not gave Freight LTL services, but these are available in the premium FedEx plugin. * – The challenge is when both ‘free shipping’ and ‘FedEx shipping’ products are in cart. However, this requirement can be fulfilled with a snippet solution, which will skip the FedEx rates calculations for the ‘free shipping’ product in a combined cart and rates will be returned only ‘fedex shipping’ products. * Hope that helps! Regards, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Multi-Carrier Shipping Plugin for WooCommerce] No Shipping Method](https://wordpress.org/support/topic/no-shipping-method-2/) * Plugin Author [pluginhive](https://wordpress.org/support/users/pluginhive/) * (@pluginhive) * [7 years, 9 months ago](https://wordpress.org/support/topic/no-shipping-method-2/#post-10541195) * Hi [@captaincrank](https://wordpress.org/support/users/captaincrank/), * The possible reasons for this could be, incorrect configuration of shipping rules& Item qty list or carrier Credentials. * Could you please share the screenshot of your settings and enable the ‘debug mode’ and provide us that info? So that we can check and help. * Note: Please do remove the account specific info from the request as this is a public forum * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Multi-Carrier Shipping Plugin for WooCommerce] FedEx Over 150lbs shipment not working](https://wordpress.org/support/topic/fedex-over-150lbs-shipment-not-working/) * Plugin Author [pluginhive](https://wordpress.org/support/users/pluginhive/) * (@pluginhive) * [7 years, 9 months ago](https://wordpress.org/support/topic/fedex-over-150lbs-shipment-not-working/#post-10541186) * [@cfm168](https://wordpress.org/support/users/cfm168/) * Regarding your queries: * 1) Since using basic version, each product will be packed individually, hence, there should not be a problem. However, FedEx API servers were down yesterday, which must be the reason for the shipping rates not being returned. Also if you are using Test Credentials, kindly switch to Live Credentials, as this issue still persists with FedEx Test servers. * 2) No, Multi-carrier basic/premium versions does not support Freight LTL shipping. * 3) Freight services will be returned only when the shipment ‘Total weight’ exceeds 150 lbs. Hence, if the package weight is over 150 lbs, then it is considered as Freight shipment by the respective carrier’s API directly. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Canada Post Shipping] Shipping rate doesn’t calculate](https://wordpress.org/support/topic/shipping-rate-doesnt-calculate/) * Plugin Author [pluginhive](https://wordpress.org/support/users/pluginhive/) * (@pluginhive) * [7 years, 9 months ago](https://wordpress.org/support/topic/shipping-rate-doesnt-calculate/#post-10533073) * Hi Rui, * “No shipping methods” message usually occurs : -When the product weights & dimensions are missing -Invalid/Incorrect credentials -incorrect shipper address Can you please ensure all the above setting up are configured correctly and then try again? * Also you need to configure your Canada Post Credentials in the plugin settings to link your Account to the API. That is: -Merchant Username -Merchant Password- Customer Number -Contract Number * You can also refer the setting-up article for better understanding: [https://www.xadapter.com/setting-woocommerce-canada-post-shipping-plugin/](https://www.xadapter.com/setting-woocommerce-canada-post-shipping-plugin/) * Hope that helps! Regards, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Fedex WooCommerce Shipping Method Plugin] plug-in not working any more](https://wordpress.org/support/topic/plug-in-not-working-any-more/) * Plugin Author [pluginhive](https://wordpress.org/support/users/pluginhive/) * (@pluginhive) * [7 years, 9 months ago](https://wordpress.org/support/topic/plug-in-not-working-any-more/#post-10531323) * Hi [@kenskustom](https://wordpress.org/support/users/kenskustom/) * Could you please share the complete FedEx Request and Response? So that I can check and help. * Note: Kindly ensure to remove account specific data from the request before posting as this is a public forum * Regards, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Fedex WooCommerce Shipping Method Plugin] International shipping rates not showing](https://wordpress.org/support/topic/international-shipping-rates-not-showing/) * Plugin Author [pluginhive](https://wordpress.org/support/users/pluginhive/) * (@pluginhive) * [7 years, 9 months ago](https://wordpress.org/support/topic/international-shipping-rates-not-showing/#post-10529243) * [@rnbutler87](https://wordpress.org/support/users/rnbutler87/) * Thanks for the update. * This occurs often in FedEx test servers. However, on using Production server, it will not be a recurrent issue. * Once you get your production keys, kindly move to production mode, so as to avoid the server down issue. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Multi-Carrier Shipping Plugin for WooCommerce] Delete](https://wordpress.org/support/topic/no-shipping-methods-available-again/) * Plugin Author [pluginhive](https://wordpress.org/support/users/pluginhive/) * (@pluginhive) * [7 years, 9 months ago](https://wordpress.org/support/topic/no-shipping-methods-available-again/#post-10527987) * We have fixed the issue now. Our team is still monitoring the situation and will keep you posted on the final resolution. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Multi-Carrier Shipping Plugin for WooCommerce] Delete](https://wordpress.org/support/topic/no-shipping-methods-available-again/) * Plugin Author [pluginhive](https://wordpress.org/support/users/pluginhive/) * (@pluginhive) * [7 years, 9 months ago](https://wordpress.org/support/topic/no-shipping-methods-available-again/#post-10527611) * We are monitoring the situation. Can you please check now? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Multi-Carrier Shipping Plugin for WooCommerce] Delete](https://wordpress.org/support/topic/no-shipping-methods-available-again/) * Plugin Author [pluginhive](https://wordpress.org/support/users/pluginhive/) * (@pluginhive) * [7 years, 9 months ago](https://wordpress.org/support/topic/no-shipping-methods-available-again/#post-10527572) * Hi captaincrank, * Please let us know how can we help you? * Regards * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Fedex WooCommerce Shipping Method Plugin] International shipping rates not showing](https://wordpress.org/support/topic/international-shipping-rates-not-showing/) * Plugin Author [pluginhive](https://wordpress.org/support/users/pluginhive/) * (@pluginhive) * [7 years, 9 months ago](https://wordpress.org/support/topic/international-shipping-rates-not-showing/#post-10527455) * Hi, * You are getting “Service Temporarily Unavailable ” message from the debug. Could you please check after some time? * Also kindly ensure that all your products have weights & dimensions configured and Credentials are correct. * If the issue persists, kindly enable the ‘debug mode’ and provide us the complete FedEx Request and Response. We will check with it. * Note: Kindly ensure to remove account specific data from the request before posting as this is a public forum * Regards, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Fedex WooCommerce Shipping Method Plugin] Shipping is not calculating and showing](https://wordpress.org/support/topic/shipping-is-not-calculating-and-showing/) * Plugin Author [pluginhive](https://wordpress.org/support/users/pluginhive/) * (@pluginhive) * [7 years, 9 months ago](https://wordpress.org/support/topic/shipping-is-not-calculating-and-showing/#post-10526281) * Hi, * In order to check for the exact issue, we will be needing the complete FedEx Request and Response. Can you please enable the “Debug Mode” in your FedEx settings page and then place a product in the cart and Calculate Shipping. You will get a debug info, kindly share that with us, we will check and help. * Note: Kindly remove the account specific info(Credentials) from the request as this is a public forum * Regards, Viewing 15 replies - 46 through 60 (of 74 total) [←](https://wordpress.org/support/users/pluginhive/replies/page/3/?output_format=md) [1](https://wordpress.org/support/users/pluginhive/replies/?output_format=md) [2](https://wordpress.org/support/users/pluginhive/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/pluginhive/replies/page/3/?output_format=md) 4 [5](https://wordpress.org/support/users/pluginhive/replies/page/5/?output_format=md) [→](https://wordpress.org/support/users/pluginhive/replies/page/5/?output_format=md)