Title: pheonis's Replies | WordPress.org --- # pheonis [ ](https://wordpress.org/support/users/pheonis/) * [Profile](https://wordpress.org/support/users/pheonis/) * [Topics Started](https://wordpress.org/support/users/pheonis/topics/) * [Replies Created](https://wordpress.org/support/users/pheonis/replies/) * [Reviews Written](https://wordpress.org/support/users/pheonis/reviews/) * [Topics Replied To](https://wordpress.org/support/users/pheonis/replied-to/) * [Engagements](https://wordpress.org/support/users/pheonis/engagements/) * [Favorites](https://wordpress.org/support/users/pheonis/favorites/) Search replies: ## Forum Replies Created Viewing 14 replies - 1 through 14 (of 14 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Smush – Image Optimization, Compression, Lazy Load, WebP & CDN] Unauthorized transaction from WPMU DEV](https://wordpress.org/support/topic/unauthorized-transaction-from-wpmu-dev/) * Thread Starter [pheonis](https://wordpress.org/support/users/pheonis/) * (@pheonis) * [7 years ago](https://wordpress.org/support/topic/unauthorized-transaction-from-wpmu-dev/#post-11492649) * The chat option was not there. I selected “I have a billing question” and hope they reply soon * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin] The SMTP not working at checkout page.Throwing error](https://wordpress.org/support/topic/the-smtp-not-working-at-checkout-page-throwing-error/) * Thread Starter [pheonis](https://wordpress.org/support/users/pheonis/) * (@pheonis) * [7 years, 2 months ago](https://wordpress.org/support/topic/the-smtp-not-working-at-checkout-page-throwing-error/#post-11289096) * No its a WordPress singlesite installation. What happens is when i deactivate the plugin. I can see the Thank you page after checkout without any problem.( i dont receive any emails) When i activate the plugin. Thank you page not showing after checkout. Its stuck at checkout page ( but i receive the emails after 1minutes of loading confirmting that order is placed.) * error logs ————- * ``` 2019/03/08 05:45:14 [error] 4597#4597: *1518387 open() "/home/nginx/domains/zepper.in/public/wp-content/themes/woodmart/inc/admin/assets/css/images/ui-icons_222222_256x240.png" failed (2: No such file or directory), client: 172.69.135.71, server: www.zepper.in, request: "GET /wp-content/themes/woodmart/inc/admin/assets/css/images/ui-icons_222222_256x240.png HTTP/1.1", host: "www.zepper.in", referrer: "https://www.zepper.in/wp-content/themes/woodmart/inc/admin/assets/css/jquery-ui.css?ver=3.3.0" 2019/03/08 05:45:14 [error] 4596#4596: *1518388 open() "/home/nginx/domains/zepper.in/public/wp-content/themes/woodmart/inc/admin/assets/css/images/ui-bg_highlight-soft_75_cccccc_1x100.png" failed (2: No such file or directory), client: 162.158.167.25, server: www.zepper.in, request: "GET /wp-content/themes/woodmart/inc/admin/assets/css/images/ui-bg_highlight-soft_75_cccccc_1x100.png HTTP/1.1", host: "www.zepper.in", referrer: "https://www.zepper.in/wp-content/themes/woodmart/inc/admin/assets/css/jquery-ui.css?ver=3.3.0" 2019/03/08 05:45:14 [error] 4597#4597: *1518389 open() "/home/nginx/domains/zepper.in/public/wp-content/themes/woodmart/inc/admin/assets/css/images/ui-bg_glass_75_e6e6e6_1x400.png" failed (2: No such file or directory), client: 162.158.166.66, server: www.zepper.in, request: "GET /wp-content/themes/woodmart/inc/admin/assets/css/images/ui-bg_glass_75_e6e6e6_1x400.png HTTP/1.1", host: "www.zepper.in", referrer: "https://www.zepper.in/wp-content/themes/woodmart/inc/admin/assets/css/jquery-ui.css?ver=3.3.0" 2019/03/08 05:45:19 [error] 4596#4596: *1518391 open() "/home/nginx/domains/zepper.in/public/wp-content/themes/woodmart/inc/admin/assets/css/images/ui-bg_glass_75_dadada_1x400.png" failed (2: No such file or directory), client: 162.158.167.91, server: www.zepper.in, request: "GET /wp-content/themes/woodmart/inc/admin/assets/css/images/ui-bg_glass_75_dadada_1x400.png HTTP/1.1", host: "www.zepper.in", referrer: "https://www.zepper.in/wp-content/themes/woodmart/inc/admin/assets/css/jquery-ui.css?ver=3.3.0" 2019/03/08 05:45:19 [error] 4596#4596: *1518392 open() "/home/nginx/domains/zepper.in/public/wp-content/themes/woodmart/inc/admin/assets/css/images/ui-bg_glass_65_ffffff_1x400.png" failed (2: No such file or directory), client: 162.158.165.137, server: www.zepper.in, request: "GET /wp-content/themes/woodmart/inc/admin/assets/css/images/ui-bg_glass_65_ffffff_1x400.png HTTP/1.1", host: "www.zepper.in", referrer: "https://www.zepper.in/wp-content/themes/woodmart/inc/admin/assets/css/jquery-ui.css?ver=3.3.0" 2019/03/08 05:53:12 [error] 4597#4597: *1518620 open() "/home/nginx/domains/zepper.in/public/wp-content/plugins/revslider/public/assets/css/settings.css" failed (2: No such file or directory), client: 172.69.70.42, server: www.zepper.in, request: "GET /wp-content/plugins/revslider/public/assets/css/settings.css?ver=5.4.8.1 HTTP/1.1", host: "www.zepper.in", referrer: "http://zepper.in/product/classic-wooden-chair/" 2019/03/08 05:53:12 [error] 4596#4596: *1518621 open() "/home/nginx/domains/zepper.in/public/wp-content/plugins/revslider/public/assets/js/jquery.themepunch.tools.min.js" failed (2: No such file or directory), client: 172.69.69.227, server: www.zepper.in, request: "GET /wp-content/plugins/revslider/public/assets/js/jquery.themepunch.tools.min.js?ver=5.4.8.1 HTTP/1.1", host: "www.zepper.in", referrer: "http://zepper.in/product/classic-wooden-chair/" 2019/03/08 05:53:14 [error] 4597#4597: *1518624 open() "/home/nginx/domains/zepper.in/public/wp-content/uploads/2017/06/wood-logo-white-reserve.svg" failed (2: No such file or directory), client: 172.69.70.66, server: www.zepper.in, request: "GET /wp-content/uploads/2017/06/wood-logo-white-reserve.svg HTTP/1.1", host: "www.zepper.in", referrer: "http://zepper.in/product/classic-wooden-chair/" 2019/03/08 05:53:15 [error] 4597#4597: *1518626 open() "/home/nginx/domains/zepper.in/public/wp-content/plugins/revslider/public/assets/js/jquery.themepunch.revolution.min.js" failed (2: No such file or directory), client: 172.69.68.82, server: www.zepper.in, request: "GET /wp-content/plugins/revslider/public/assets/js/jquery.themepunch.revolution.min.js?ver=5.4.8.1 HTTP/1.1", host: "www.zepper.in", referrer: "http://zepper.in/product/classic-wooden-chair/" 2019/03/08 06:15:31 [error] 4597#4597: *1519127 open() "/home/nginx/domains/zepper.in/public/wp-content/uploads/2018/08/mom-son-6-150x150.jpg" failed (2: No such file or directory), client: 162.158.93.4, server: www.zepper.in, request: "GET /wp-content/uploads/2018/08/mom-son-6-150x150.jpg HTTP/1.1", host: "www.zepper.in" You have new mail in /var/spool/mail/root ``` * EMAIL LOG * ``` Mar 8 06:28:04 ayurskins sendmail[14272]: x286S4iv014270: to=, ctladdr= (0/0), delay=00:00:00, xdelay=00:00:00, mailer=local, pri=31190, dsn=2.0.0, stat=Sent Mar 8 06:28:04 ayurskins sendmail[14273]: x286S4UH014271: to=, ctladdr= (0/0), delay=00:00:00, xdelay=00:00:00, mailer=local, pri=31304, dsn=2.0.0, stat=Sent Mar 8 06:29:24 ayurskins sendmail[14318]: x286TOIr014318: from=root, size=736, class=0, nrcpts=1, msgid=<201903080629.x286TOIr014318@ayurskins.com>, relay=root@localhost Mar 8 06:29:24 ayurskins sendmail[14319]: x286TO2R014319: from=, size=977, class=0, nrcpts=1, msgid=<201903080629.x286TOIr014318@ayurskins.com>, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1] Mar 8 06:29:24 ayurskins sendmail[14318]: x286TOIr014318: to=root, ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=30736, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (x286TO2R014319 Message accepted for delivery) Mar 8 06:29:24 ayurskins sendmail[14320]: x286TO2R014319: to=, ctladdr= (0/0), delay=00:00:00, xdelay=00:00:00, mailer=local, pri=31187, dsn=2.0.0, stat=Sent Mar 8 06:31:04 ayurskins sendmail[14375]: x286V4kt014375: from=root, size=750, class=0, nrcpts=1, msgid=<201903080631.x286V4kt014375@ayurskins.com>, relay=root@localhost Mar 8 06:31:04 ayurskins sendmail[14376]: x286V4aR014376: from=, size=991, class=0, nrcpts=1, msgid=<201903080631.x286V4kt014375@ayurskins.com>, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1] Mar 8 06:31:04 ayurskins sendmail[14375]: x286V4kt014375: to=root, ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=30750, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (x286V4aR014376 Message accepted for delivery) Mar 8 06:31:04 ayurskins sendmail[14377]: x286V4aR014376: to=, ctladdr= (0/0), delay=00:00:00, xdelay=00:00:00, mailer=local, pri=31201, dsn=2.0.0, stat=Sent ``` * Is there any other log i required? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Solid Security – Password, Two Factor Authentication, and Brute Force Protection] I cant login to my dashboard,authentication code needed](https://wordpress.org/support/topic/i-cant-login-to-my-dashboardauthentication-code-needed/) * Thread Starter [pheonis](https://wordpress.org/support/users/pheonis/) * (@pheonis) * [7 years, 2 months ago](https://wordpress.org/support/topic/i-cant-login-to-my-dashboardauthentication-code-needed/#post-11289020) * I have manaed to login to my wordpress,Nowi can access allpages expect the dashboard that is /wp-admin and /wp-admin/index.php,i am getting http500 error while trying toaccess these two pages. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Solid Security – Password, Two Factor Authentication, and Brute Force Protection] I cant login to my dashboard,authentication code needed](https://wordpress.org/support/topic/i-cant-login-to-my-dashboardauthentication-code-needed/) * Thread Starter [pheonis](https://wordpress.org/support/users/pheonis/) * (@pheonis) * [7 years, 2 months ago](https://wordpress.org/support/topic/i-cant-login-to-my-dashboardauthentication-code-needed/#post-11287118) * I did that and after that when i tried to login i got a screen where it asked me to set 2factor authentication, i set google authenticator and another method. Then i proceeded and i got the http 500 error in the wp-admin screen. Everything working fine with one exception tht is wp-admin page throwing 500 http error * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Post SMTP – Complete Email Deliverability and SMTP Solution with Email Logs, Alerts, Backup SMTP & Mobile App] The SMTP-google.com-587 and 465 not showing](https://wordpress.org/support/topic/the-smtp-google-com-587-and-465-not-showing/) * Thread Starter [pheonis](https://wordpress.org/support/users/pheonis/) * (@pheonis) * [7 years, 2 months ago](https://wordpress.org/support/topic/the-smtp-google-com-587-and-465-not-showing/#post-11282193) * Thank you for the quick reply. Here is te connectivity issue report * Connectivity test showing this: Transport Socket Status* Service Available SMTP smtp.gmail.com:25 Open No SMTP smtp.gmail.com:465 Open No SMTP smtp.gmail.com: 587 Open No Mandrill API mandrillapp.com:443 Open 🔒 HTTPS SendGrid API api.sendgrid. com:443 Open 🔒 HTTPS Mailgun API api.mailgun.net:443 Open 🔒 HTTPS * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Post SMTP – Complete Email Deliverability and SMTP Solution with Email Logs, Alerts, Backup SMTP & Mobile App] The SMTP-google.com-587 and 465 not showing](https://wordpress.org/support/topic/the-smtp-google-com-587-and-465-not-showing/) * Thread Starter [pheonis](https://wordpress.org/support/users/pheonis/) * (@pheonis) * [7 years, 2 months ago](https://wordpress.org/support/topic/the-smtp-google-com-587-and-465-not-showing/#post-11282131) * My ports are open in firewall. I also have double checked to kae sure i dont copy a space in case of API. And can you tell why the During the setup wizard i found that SMTP-google.com-587 and 465 are not coming up after the connectivity test? * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Product Images suddenly missing and replaced by placeholder.png](https://wordpress.org/support/topic/product-images-suddenly-missing-and-replaced-by-placeholder-png/) * Thread Starter [pheonis](https://wordpress.org/support/users/pheonis/) * (@pheonis) * [8 years, 8 months ago](https://wordpress.org/support/topic/product-images-suddenly-missing-and-replaced-by-placeholder-png/#post-9417591) * in the media section of my dashboard,i have all images except the product images only,they are missing completely. I have updated to latest versions.I think its a woocommerce bug. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Product Images suddenly missing and replaced by placeholder.png](https://wordpress.org/support/topic/product-images-suddenly-missing-and-replaced-by-placeholder-png/) * Thread Starter [pheonis](https://wordpress.org/support/users/pheonis/) * (@pheonis) * [8 years, 8 months ago](https://wordpress.org/support/topic/product-images-suddenly-missing-and-replaced-by-placeholder-png/#post-9417326) * [@vijay](https://wordpress.org/support/users/vijay/) * You can access the below link. [https://ayurskins.com/wp-content/uploads/2017/02/Buy-tretinoin-gel-over-the-counter-buy-tretinoin-gel-strong-A-RET-gel-0-400×213.png](https://ayurskins.com/wp-content/uploads/2017/02/Buy-tretinoin-gel-over-the-counter-buy-tretinoin-gel-strong-A-RET-gel-0-400×213.png) * The link you have posted,that file was not in file manager. * Sorry for the late reply,Thank you. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Product Images suddenly missing and replaced by placeholder.png](https://wordpress.org/support/topic/product-images-suddenly-missing-and-replaced-by-placeholder-png/) * Thread Starter [pheonis](https://wordpress.org/support/users/pheonis/) * (@pheonis) * [8 years, 8 months ago](https://wordpress.org/support/topic/product-images-suddenly-missing-and-replaced-by-placeholder-png/#post-9417322) * [@vijay](https://wordpress.org/support/users/vijay/) * How did you find the link?the file has been deleted ,not present in folder - This reply was modified 8 years, 8 months ago by [pheonis](https://wordpress.org/support/users/pheonis/). - This reply was modified 8 years, 8 months ago by [pheonis](https://wordpress.org/support/users/pheonis/). * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Product Images suddenly missing and replaced by placeholder.png](https://wordpress.org/support/topic/product-images-suddenly-missing-and-replaced-by-placeholder-png/) * Thread Starter [pheonis](https://wordpress.org/support/users/pheonis/) * (@pheonis) * [8 years, 9 months ago](https://wordpress.org/support/topic/product-images-suddenly-missing-and-replaced-by-placeholder-png/#post-9408236) * I have cache plugin. I ha e already flushed it. And deactivated it before this process. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Product Images suddenly missing and replaced by placeholder.png](https://wordpress.org/support/topic/product-images-suddenly-missing-and-replaced-by-placeholder-png/) * Thread Starter [pheonis](https://wordpress.org/support/users/pheonis/) * (@pheonis) * [8 years, 9 months ago](https://wordpress.org/support/topic/product-images-suddenly-missing-and-replaced-by-placeholder-png/#post-9408130) * When i copy and paste image path from file manager and execute in browser,it works fine.Image shows * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Product Images suddenly missing and replaced by placeholder.png](https://wordpress.org/support/topic/product-images-suddenly-missing-and-replaced-by-placeholder-png/) * Thread Starter [pheonis](https://wordpress.org/support/users/pheonis/) * (@pheonis) * [8 years, 9 months ago](https://wordpress.org/support/topic/product-images-suddenly-missing-and-replaced-by-placeholder-png/#post-9408049) * yes,correct. I checked the file manager ,all the product images are set 0644 permission. And the Product image folders (ex:wp-content/uploads/2017/02) are set 0755 permission - This reply was modified 8 years, 9 months ago by [pheonis](https://wordpress.org/support/users/pheonis/). - This reply was modified 8 years, 9 months ago by [pheonis](https://wordpress.org/support/users/pheonis/). * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Product Images suddenly missing and replaced by placeholder.png](https://wordpress.org/support/topic/product-images-suddenly-missing-and-replaced-by-placeholder-png/) * Thread Starter [pheonis](https://wordpress.org/support/users/pheonis/) * (@pheonis) * [8 years, 9 months ago](https://wordpress.org/support/topic/product-images-suddenly-missing-and-replaced-by-placeholder-png/#post-9407974) * The images not showing in product category,single product,shop page. I have to manually set each products.But the problem is the images are not showing up in the media also.i cansee them in the File manager.But inside media i cant see the images * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Product Images suddenly missing and replaced by placeholder.png](https://wordpress.org/support/topic/product-images-suddenly-missing-and-replaced-by-placeholder-png/) * Thread Starter [pheonis](https://wordpress.org/support/users/pheonis/) * (@pheonis) * [8 years, 9 months ago](https://wordpress.org/support/topic/product-images-suddenly-missing-and-replaced-by-placeholder-png/#post-9407934) * no icant see. The feature images have been removed automatically from all products. All images like product category and post images and logos are there. But only product featured images are missing Viewing 14 replies - 1 through 14 (of 14 total)