Title: phenolin's Replies | WordPress.org --- # phenolin [ ](https://wordpress.org/support/users/phenolin/) * [Profile](https://wordpress.org/support/users/phenolin/) * [Topics Started](https://wordpress.org/support/users/phenolin/topics/) * [Replies Created](https://wordpress.org/support/users/phenolin/replies/) * [Reviews Written](https://wordpress.org/support/users/phenolin/reviews/) * [Topics Replied To](https://wordpress.org/support/users/phenolin/replied-to/) * [Engagements](https://wordpress.org/support/users/phenolin/engagements/) * [Favorites](https://wordpress.org/support/users/phenolin/favorites/) Search replies: ## Forum Replies Created Viewing 8 replies - 1 through 8 (of 8 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Portfolio, Gallery, Product Catalog - Grid KIT Portfolio] Insert many albums in one page](https://wordpress.org/support/topic/insert-many-albums-in-one-page/) * Thread Starter [phenolin](https://wordpress.org/support/users/phenolin/) * (@phenolin) * [7 years, 7 months ago](https://wordpress.org/support/topic/insert-many-albums-in-one-page/#post-10766308) * Thanks! I have purchased the plugin, it works perfectly 🙂 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Search & Filter] Is this possible to use on Portfolio?](https://wordpress.org/support/topic/is-this-possible-to-use-on-portfolio/) * [phenolin](https://wordpress.org/support/users/phenolin/) * (@phenolin) * [7 years, 11 months ago](https://wordpress.org/support/topic/is-this-possible-to-use-on-portfolio/#post-10393867) * `[searchandfilter fields="portfolio_category,post_tag" ]` * I’m using this for portfolio page filtration. It works perfectly, you can change it to tickbox also. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Email Before Download] Download link displays in new tab and shows blank page](https://wordpress.org/support/topic/download-link-displays-in-new-tab-and-shows-blank-page/) * Thread Starter [phenolin](https://wordpress.org/support/users/phenolin/) * (@phenolin) * [9 years, 10 months ago](https://wordpress.org/support/topic/download-link-displays-in-new-tab-and-shows-blank-page/#post-7534946) * Ok! Solved the issue. Thank you so much 🙂 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Email Before Download] Download link displays in new tab and shows blank page](https://wordpress.org/support/topic/download-link-displays-in-new-tab-and-shows-blank-page/) * Thread Starter [phenolin](https://wordpress.org/support/users/phenolin/) * (@phenolin) * [9 years, 10 months ago](https://wordpress.org/support/topic/download-link-displays-in-new-tab-and-shows-blank-page/#post-7534931) * I use the download section to upload the file, instead of use “insert download” button. * I have tried the method you suggested by using the image, it works perfectly. Meanwhile, I did a simple test and the results are shown below. * 1. New page + new pdf file = Work 2. New page + old pdf file = Work 3. Old page + new pdf file = Not working * So conclusion is the contact form issue, but I’m not sure what is the issue yet. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Email Before Download] Download link displays in new tab and shows blank page](https://wordpress.org/support/topic/download-link-displays-in-new-tab-and-shows-blank-page/) * Thread Starter [phenolin](https://wordpress.org/support/users/phenolin/) * (@phenolin) * [9 years, 10 months ago](https://wordpress.org/support/topic/download-link-displays-in-new-tab-and-shows-blank-page/#post-7534928) * I have created a new form and new page. But now I have another issue, the download monitor is not working. I can’t upload the files. But that’s weird, it worked last week. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Email Before Download] Download link displays in new tab and shows blank page](https://wordpress.org/support/topic/download-link-displays-in-new-tab-and-shows-blank-page/) * Thread Starter [phenolin](https://wordpress.org/support/users/phenolin/) * (@phenolin) * [9 years, 10 months ago](https://wordpress.org/support/topic/download-link-displays-in-new-tab-and-shows-blank-page/#post-7534817) * Amended. I can download PDF but can’t open the file. Get the error message as shown below. * “Adobe Reader could not open ‘xxx.pdf’ because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn’t correctly decoded).” * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Email Before Download] Download link shows blank page](https://wordpress.org/support/topic/download-link-shows-blank-page/) * [phenolin](https://wordpress.org/support/users/phenolin/) * (@phenolin) * [9 years, 10 months ago](https://wordpress.org/support/topic/download-link-shows-blank-page/page/2/#post-7522299) * dtynan, can I send you the link privately? Because this is my client website. I mean updated all of the outdated plugins, also include “Email Before Download” plugin. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Email Before Download] Download link shows blank page](https://wordpress.org/support/topic/download-link-shows-blank-page/) * [phenolin](https://wordpress.org/support/users/phenolin/) * (@phenolin) * [9 years, 10 months ago](https://wordpress.org/support/topic/download-link-shows-blank-page/page/2/#post-7522272) * I have exactly same issue as [@skeptikal3](https://wordpress.org/support/users/skeptikal3/) * The download link worked previously. But after I upgraded the plugin, it takes to a blank page as well, with the following URL. * [http://www.example.com/wp-content/plugins/email-before-download/download.php?dl=2aa1dd67db0c55e3f6453fb41c404291](https://wordpress.org/support/users/phenolin/replies/www.example.com/wp-content/plugins/email-before-download/download.php?dl=2aa1dd67db0c55e3f6453fb41c404291) * I have tried the method [@dtynan](https://wordpress.org/support/users/dtynan/) suggested, but not working too. * This is my shortcode [email-download download_id=”3197″ contact_form_id=”1472″] Viewing 8 replies - 1 through 8 (of 8 total)