Title: PerfectSolution's Replies - page 3 | WordPress.org --- # PerfectSolution [ ](https://wordpress.org/support/users/perfectsolution/) * [Profile](https://wordpress.org/support/users/perfectsolution/) * [Topics Started](https://wordpress.org/support/users/perfectsolution/topics/) * [Replies Created](https://wordpress.org/support/users/perfectsolution/replies/) * [Reviews Written](https://wordpress.org/support/users/perfectsolution/reviews/) * [Topics Replied To](https://wordpress.org/support/users/perfectsolution/replied-to/) * [Engagements](https://wordpress.org/support/users/perfectsolution/engagements/) * [Favorites](https://wordpress.org/support/users/perfectsolution/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 31 through 45 (of 273 total) [←](https://wordpress.org/support/users/perfectsolution/replies/page/2/?output_format=md) [1](https://wordpress.org/support/users/perfectsolution/replies/?output_format=md) [2](https://wordpress.org/support/users/perfectsolution/replies/page/2/?output_format=md) 3 [4](https://wordpress.org/support/users/perfectsolution/replies/page/4/?output_format=md)… [17](https://wordpress.org/support/users/perfectsolution/replies/page/17/?output_format=md) [18](https://wordpress.org/support/users/perfectsolution/replies/page/18/?output_format=md) [19](https://wordpress.org/support/users/perfectsolution/replies/page/19/?output_format=md) [→](https://wordpress.org/support/users/perfectsolution/replies/page/4/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Quickpay for WooCommerce] Fatal error in your code…](https://wordpress.org/support/topic/fatal-error-in-your-code/) * Plugin Author [PerfectSolution](https://wordpress.org/support/users/perfectsolution/) * (@perfectsolution) * [6 years, 1 month ago](https://wordpress.org/support/topic/fatal-error-in-your-code/#post-12621125) * [@marco1970](https://wordpress.org/support/users/marco1970/) – It sounds like you have som incompatibility issues. If the order object is NULL in the callback handler, this means that WooCommerce was unable to find the order based on the data returned from the QuickPay callback. This means. that the plugin is unable to process the order payments properly on the shop end. * Do you have any plugins modifying either the transaction data sent to QuickPay or maybe the order ids? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Quickpay for WooCommerce] Fatal error when renewing subscription](https://wordpress.org/support/topic/fatal-error-when-renewing-subscription/) * Plugin Author [PerfectSolution](https://wordpress.org/support/users/perfectsolution/) * (@perfectsolution) * [6 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-when-renewing-subscription/#post-12289710) * [@tolnem](https://wordpress.org/support/users/tolnem/) – Thank you for your suggestion. A shorthanded version of your suggestion has been implemented in v5.4.2 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Quickpay for WooCommerce] Introduce Mastercard ID check logo](https://wordpress.org/support/topic/introduce-mastercard-id-check-logo/) * Plugin Author [PerfectSolution](https://wordpress.org/support/users/perfectsolution/) * (@perfectsolution) * [6 years, 4 months ago](https://wordpress.org/support/topic/introduce-mastercard-id-check-logo/#post-12289705) * [@torbenkp](https://wordpress.org/support/users/torbenkp/) – thank you for your suggestion. This has been added in v5.4.2 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Quickpay for WooCommerce] Capture on complete selected. But payments not captured when status changes](https://wordpress.org/support/topic/capture-on-complete-selected-but-payments-not-captured-when-status-changes/) * Plugin Author [PerfectSolution](https://wordpress.org/support/users/perfectsolution/) * (@perfectsolution) * [6 years, 4 months ago](https://wordpress.org/support/topic/capture-on-complete-selected-but-payments-not-captured-when-status-changes/#post-12289615) * [@nuvopoint](https://wordpress.org/support/users/nuvopoint/) – the empty log files were due to a misconfiguration in the plugin. It should have been fixed in 5.4.0. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Quickpay for WooCommerce] Capture on complete selected. But payments not captured when status changes](https://wordpress.org/support/topic/capture-on-complete-selected-but-payments-not-captured-when-status-changes/) * Plugin Author [PerfectSolution](https://wordpress.org/support/users/perfectsolution/) * (@perfectsolution) * [6 years, 6 months ago](https://wordpress.org/support/topic/capture-on-complete-selected-but-payments-not-captured-when-status-changes/#post-12053442) * [@nuvopoint](https://wordpress.org/support/users/nuvopoint/) I think your case is related to something else as this has been confirmed to work on a lot of shops. * The first thing you should check if there is a transaction ID on the order and if the “QuickPay”-box appears on the order page without problems. If this is not the case, it could be related to either: * – Callbacks not reaching your shop – PHP errors are thrown while handling the callback * The last point could also be the case if the transaction ID is set but the payment isn’t captured. * In either case I recommend you to take a deeper look into your log files inside WooCommerce -> Status -> Logs * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Quickpay for WooCommerce] Taxes issue](https://wordpress.org/support/topic/taxes-issue/) * Plugin Author [PerfectSolution](https://wordpress.org/support/users/perfectsolution/) * (@perfectsolution) * [6 years, 10 months ago](https://wordpress.org/support/topic/taxes-issue/#post-11736243) * I am not able to replicate this issue myself. Could you provide us with some screenshots of your tax- and product setup? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Quickpay for WooCommerce] Taxes issue](https://wordpress.org/support/topic/taxes-issue/) * Plugin Author [PerfectSolution](https://wordpress.org/support/users/perfectsolution/) * (@perfectsolution) * [6 years, 10 months ago](https://wordpress.org/support/topic/taxes-issue/#post-11731459) * Hi there, * When creating the new tax rate, did you remember to set the rate on your various products? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Quickpay for WooCommerce] Capture on complete selected. But payments not captured when status changes](https://wordpress.org/support/topic/capture-on-complete-selected-but-payments-not-captured-when-status-changes/) * Plugin Author [PerfectSolution](https://wordpress.org/support/users/perfectsolution/) * (@perfectsolution) * [6 years, 10 months ago](https://wordpress.org/support/topic/capture-on-complete-selected-but-payments-not-captured-when-status-changes/#post-11691534) * Hi, * Im sorry for the late reply. I think the problem you mentioned might be related to [this issue](https://wordpress.org/support/topic/on-some-orders-it-is-not-possible-to-capture-the-payment/) which has been fixed in the latest release (5.1.0). * Please try it out and to see if it works on future orders. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Quickpay for WooCommerce] On some orders it is not possible to capture the payment.](https://wordpress.org/support/topic/on-some-orders-it-is-not-possible-to-capture-the-payment/) * Plugin Author [PerfectSolution](https://wordpress.org/support/users/perfectsolution/) * (@perfectsolution) * [6 years, 10 months ago](https://wordpress.org/support/topic/on-some-orders-it-is-not-possible-to-capture-the-payment/#post-11691530) * Hi guys, * This problem seemed to be caused by intermittent problems when storing the transaction ID through WC_Order::payment_complete. We have implemented a fallback in the payment callback handler which should fix this problem. * This fix was released in 5.1.0. * Please keep in mind that the fix only handles future orders. Existing orders with missing transaction IDs must be handled manually. - This reply was modified 6 years, 10 months ago by [PerfectSolution](https://wordpress.org/support/users/perfectsolution/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Quickpay for WooCommerce] WooCommerce QuickPay and WPML compatibility](https://wordpress.org/support/topic/woocommerce-quickpay-and-wpml-compatibility/) * Plugin Author [PerfectSolution](https://wordpress.org/support/users/perfectsolution/) * (@perfectsolution) * [6 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-quickpay-and-wpml-compatibility/#post-11602414) * Hi [@dgwatkins](https://wordpress.org/support/users/dgwatkins/) * Thank you for reporting this. Version 5.0.0 implements your suggested changes. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Quickpay for WooCommerce] Plugin doesn’t work with multiple currencies](https://wordpress.org/support/topic/plugin-doesnt-work-with-multiple-currencies/) * Plugin Author [PerfectSolution](https://wordpress.org/support/users/perfectsolution/) * (@perfectsolution) * [6 years, 11 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-with-multiple-currencies/#post-11602397) * The plugin is not manipulating currencies or anything related to it. But, we figured that the callback URL was relying on the site_url, which WPML is not adding language parameters to. In 5.0.0 we have changed the callback to rely on the home_url which should provide better support for WPML and fix the problem you experience. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Quickpay for WooCommerce] WooCommerce Sequential Order Numbers plugin conflict](https://wordpress.org/support/topic/woocommerce-sequential-order-numbers-plugin-conflict/) * Plugin Author [PerfectSolution](https://wordpress.org/support/users/perfectsolution/) * (@perfectsolution) * [7 years ago](https://wordpress.org/support/topic/woocommerce-sequential-order-numbers-plugin-conflict/#post-11516087) * Hi Matt, * I believe sending the order id instead of the post ID is the correct approach. This is how most merchants want it. * I can think of a way or two to optimize this in the future, but it is on the mid/long-term roadmap. * If you want, you may manipulate the order number sent to QuickPay yourself. This can be done through the following filter: woocommerce_quickpay_order_number_for_api * ``` /** * @param string $order_number * @param WC_Order $order * @param bool $recurring */ function filter_woocommerce_quickpay_order_number_for_api($order_number, $order, $recurring) { // Manipulate the order number somehow return $order_number; } add_filter('woocommerce_quickpay_order_number_for_api', 'filter_woocommerce_quickpay_order_number_for_api', 100, 3); ``` - This reply was modified 7 years ago by [PerfectSolution](https://wordpress.org/support/users/perfectsolution/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Quickpay for WooCommerce] On some orders it is not possible to capture the payment.](https://wordpress.org/support/topic/on-some-orders-it-is-not-possible-to-capture-the-payment/) * Plugin Author [PerfectSolution](https://wordpress.org/support/users/perfectsolution/) * (@perfectsolution) * [7 years ago](https://wordpress.org/support/topic/on-some-orders-it-is-not-possible-to-capture-the-payment/#post-11508949) * [@janbo68](https://wordpress.org/support/users/janbo68/) [@alexanderjuulj](https://wordpress.org/support/users/alexanderjuulj/)– could you please send me a status report of all enabled plugins on the affected webshops? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Quickpay for WooCommerce] On some orders it is not possible to capture the payment.](https://wordpress.org/support/topic/on-some-orders-it-is-not-possible-to-capture-the-payment/) * Plugin Author [PerfectSolution](https://wordpress.org/support/users/perfectsolution/) * (@perfectsolution) * [7 years ago](https://wordpress.org/support/topic/on-some-orders-it-is-not-possible-to-capture-the-payment/#post-11508399) * Thank you for reporting this issue. * Can you tell if this is happening on regular orders or only on recurring orders with the subscription plugin? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Quickpay for WooCommerce] Quickpay payment gateway support for WooCommerce subscriptions product](https://wordpress.org/support/topic/quickpay-payment-support-for-woocommerce-subscriptions/) * Plugin Author [PerfectSolution](https://wordpress.org/support/users/perfectsolution/) * (@perfectsolution) * [7 years, 1 month ago](https://wordpress.org/support/topic/quickpay-payment-support-for-woocommerce-subscriptions/#post-11329830) * Hi, * The plugin supports WooCommerce Subscriptions. * To me it sounds like you are either: * – Typing in an incorrect payment method in the cardtype lock – or – Missing to setup acquirer details in the QuickPay manager. * Since I do not have the proper permissions to check this for you, I would strongly recommend to send an email to [support@quickpay.net](https://wordpress.org/support/users/perfectsolution/replies/page/3/support@quickpay.net?output_format=md)– they will be able to review your manager setup for you. Viewing 15 replies - 31 through 45 (of 273 total) [←](https://wordpress.org/support/users/perfectsolution/replies/page/2/?output_format=md) [1](https://wordpress.org/support/users/perfectsolution/replies/?output_format=md) [2](https://wordpress.org/support/users/perfectsolution/replies/page/2/?output_format=md) 3 [4](https://wordpress.org/support/users/perfectsolution/replies/page/4/?output_format=md)… [17](https://wordpress.org/support/users/perfectsolution/replies/page/17/?output_format=md) [18](https://wordpress.org/support/users/perfectsolution/replies/page/18/?output_format=md) [19](https://wordpress.org/support/users/perfectsolution/replies/page/19/?output_format=md) [→](https://wordpress.org/support/users/perfectsolution/replies/page/4/?output_format=md)