Title: pcamoz's Replies | WordPress.org

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# pcamoz

  [  ](https://wordpress.org/support/users/pcamoz/)

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## Forum Replies Created

Viewing 2 replies - 1 through 2 (of 2 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] Customer report download link goes err404](https://wordpress.org/support/topic/customer-report-download-link-goes-err404/)
 *  Thread Starter [pcamoz](https://wordpress.org/support/users/pcamoz/)
 * (@pcamoz)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/customer-report-download-link-goes-err404/#post-18034702)
 * Hi [@shameemreza](https://wordpress.org/support/users/shameemreza/)
 * I tried flushing permalinks but did not work.
   I checked with my hosting provider
   that says: […] it’s not clarifying that much what could be causing the issues
   and “server issue” is not relevant. I mean, the server is not directly connected
   with generated link – if the error was 403, that could be a reason but since 
   it’s 404 – it means that the resources are not found.”
 * Any suggestions on what could be the cause?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] Customer report download link goes err404](https://wordpress.org/support/topic/customer-report-download-link-goes-err404/)
 *  Thread Starter [pcamoz](https://wordpress.org/support/users/pcamoz/)
 * (@pcamoz)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/customer-report-download-link-goes-err404/#post-18030635)
 * Hi [@shameemreza](https://wordpress.org/support/users/shameemreza/)
    1. how do I know if it’s correct? The link is generated by the system: the only
       way to check if it’s correct would be download it, but as the issue I post, 
       it doesn’t work so maybe the system does not write the file link correctly?
    2. Done, but nothing change
    3. Done, but nothing change
    4. Done, but nothing change
 * I don’t add the file to the product (??)
 * Let me describe the issue again:
   In the admin area I go to the Woocommerce menuI
   click on “Customers” so I see my Customer’s list (along with their number of 
   orders and value..)I click on the Download Icon (the cloud icon with a pointing-
   down arrow next to the customer search form)The system tells me the report is
   generating and will be emailed to meI receive the email from the system with 
   the download linkI click on this link and I get a 404 error

Viewing 2 replies - 1 through 2 (of 2 total)