Title: patternsinthecloud's Replies - page 2 | WordPress.org --- # patternsinthecloud [ ](https://wordpress.org/support/users/patternsinthecloud/) * [Profile](https://wordpress.org/support/users/patternsinthecloud/) * [Topics Started](https://wordpress.org/support/users/patternsinthecloud/topics/) * [Replies Created](https://wordpress.org/support/users/patternsinthecloud/replies/) * [Reviews Written](https://wordpress.org/support/users/patternsinthecloud/reviews/) * [Topics Replied To](https://wordpress.org/support/users/patternsinthecloud/replied-to/) * [Engagements](https://wordpress.org/support/users/patternsinthecloud/engagements/) * [Favorites](https://wordpress.org/support/users/patternsinthecloud/favorites/) Search replies: ## Forum Replies Created Viewing 6 replies - 16 through 21 (of 21 total) [←](https://wordpress.org/support/users/patternsinthecloud/replies/?output_format=md) [1](https://wordpress.org/support/users/patternsinthecloud/replies/?output_format=md) 2 * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Autoship Cloud for WooCommerce Subscription Products] Only free to test](https://wordpress.org/support/topic/only-free-to-test/) * Plugin Author [patternsinthecloud](https://wordpress.org/support/users/patternsinthecloud/) * (@patternsinthecloud) * [5 years, 9 months ago](https://wordpress.org/support/topic/only-free-to-test/#post-13342015) * Hi [@cdoamaral0](https://wordpress.org/support/users/cdoamaral0/) , * We appreciate your taking the time to offer feedback, so if you would please let us know how we can clarify this better? * We have no intention of confusing or misleading anyone, so we want to make sure we understand your review and improve our communications to ensure that we are not negatively reviewed for this reason. * The plugin page in WordPress.org here ([https://wordpress.org/plugins/autoship-cloud/](https://wordpress.org/plugins/autoship-cloud/)) mentions that the plugin is “Free to connect and test!” and also “FREE TO SIGNUP& TRY!”. On our landing page (which explains the service in much more detail), we offer clear pricing here: [https://autoship.cloud/#pricing](https://autoship.cloud/#pricing).. perhaps we can include a link to the pricing on the WordPress.org page? * What language should we change or include so that it’s clear for you and other visitors? Thank you for your help with this! - This reply was modified 5 years, 9 months ago by [patternsinthecloud](https://wordpress.org/support/users/patternsinthecloud/). * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Autoship Cloud for WooCommerce Subscription Products] Every order failed](https://wordpress.org/support/topic/every-order-failed/) * Plugin Author [patternsinthecloud](https://wordpress.org/support/users/patternsinthecloud/) * (@patternsinthecloud) * [6 years ago](https://wordpress.org/support/topic/every-order-failed/#post-13000325) * Hi [@drapedup](https://wordpress.org/support/users/drapedup/) , * Really sorry to hear that you’ve had a bad experience! * Can we follow up with you to fix whatever issue is causing your payments to fail? * Please let us know – you can reply here or send us a message at [customers@QPilot.cloud](https://wordpress.org/support/users/patternsinthecloud/replies/page/2/customers@QPilot.cloud?output_format=md) and we’ll make sure to get your issue completely resolved! * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Autoship Cloud for WooCommerce Subscription Products] UPDATED: Getting MUCH better](https://wordpress.org/support/topic/surprisingly-bad/) * Plugin Author [patternsinthecloud](https://wordpress.org/support/users/patternsinthecloud/) * (@patternsinthecloud) * [6 years, 7 months ago](https://wordpress.org/support/topic/surprisingly-bad/#post-12109491) * Hi Joe, * Thanks so much for taking the time to let us know! We’re proud to support Mt Capra and will continue to improve our service. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Autoship Cloud for WooCommerce Subscription Products] UPDATED: Getting MUCH better](https://wordpress.org/support/topic/surprisingly-bad/) * Plugin Author [patternsinthecloud](https://wordpress.org/support/users/patternsinthecloud/) * (@patternsinthecloud) * [6 years, 11 months ago](https://wordpress.org/support/topic/surprisingly-bad/#post-11736989) * Hi Joe, * We’re sorry to hear you’re having a bad experience with Autoship Cloud powered by QPilot and we’d certainly like to follow up with you asap to address the issues you described. * We’ll reach out to you directly and we hope we can connect with you soon! * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [active install values don’t match between .org and wp-admin add new](https://wordpress.org/support/topic/active-install-values-dont-match-between-org-and-wp-admin-add-new/) * Thread Starter [patternsinthecloud](https://wordpress.org/support/users/patternsinthecloud/) * (@patternsinthecloud) * [7 years, 9 months ago](https://wordpress.org/support/topic/active-install-values-dont-match-between-org-and-wp-admin-add-new/#post-10685405) * Thanks Steven – email sent! We’ll post the solution here just in case it helps anyone else. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [active install values don’t match between .org and wp-admin add new](https://wordpress.org/support/topic/active-install-values-dont-match-between-org-and-wp-admin-add-new/) * Thread Starter [patternsinthecloud](https://wordpress.org/support/users/patternsinthecloud/) * (@patternsinthecloud) * [7 years, 9 months ago](https://wordpress.org/support/topic/active-install-values-dont-match-between-org-and-wp-admin-add-new/#post-10682895) * Hi Steven, * Thanks for your reply! We’ve been tracking this for over 4 weeks (before posting here), so we’re concerned it may be something else. Is it possible that we’ve done something in the plugin to disrupt this count from updating on the .org site? Viewing 6 replies - 16 through 21 (of 21 total) [←](https://wordpress.org/support/users/patternsinthecloud/replies/?output_format=md) [1](https://wordpress.org/support/users/patternsinthecloud/replies/?output_format=md) 2