Title: panoramicpathways's Replies | WordPress.org

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# panoramicpathways

  [  ](https://wordpress.org/support/users/panoramicpathways/)

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## Forum Replies Created

Viewing 4 replies - 1 through 4 (of 4 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Optimole – Optimize Images | Convert WebP & AVIF | CDN & Lazy Load | Image Optimization] Getting 401 error trying to connect to Cloud Library](https://wordpress.org/support/topic/getting-401-error-trying-to-connect-to-cloud-library/)
 *  Thread Starter [panoramicpathways](https://wordpress.org/support/users/panoramicpathways/)
 * (@panoramicpathways)
 * [5 months, 1 week ago](https://wordpress.org/support/topic/getting-401-error-trying-to-connect-to-cloud-library/#post-18838736)
 * In case my response above was not clear, uploads to th Optimole Cloud Libraray
   seems to work as it always has.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Optimole – Optimize Images | Convert WebP & AVIF | CDN & Lazy Load | Image Optimization] Getting 401 error trying to connect to Cloud Library](https://wordpress.org/support/topic/getting-401-error-trying-to-connect-to-cloud-library/)
 *  Thread Starter [panoramicpathways](https://wordpress.org/support/users/panoramicpathways/)
 * (@panoramicpathways)
 * [5 months, 1 week ago](https://wordpress.org/support/topic/getting-401-error-trying-to-connect-to-cloud-library/#post-18838088)
 * By ‘sync’ I mean syncing between the WP library and the Optimole Cloud Library.
 * Another symptom that I have noticed in the last few days is that, in addition
   to problem with Feature Image described above, Gallery blocks are also not working
   with Optimole uploaded images.
 * (Any posts previously saved/published before these problems showed up are still
   working fine.)
 * I hope this provides some helpful clues.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Optimole – Optimize Images | Convert WebP & AVIF | CDN & Lazy Load | Image Optimization] Getting 401 error trying to connect to Cloud Library](https://wordpress.org/support/topic/getting-401-error-trying-to-connect-to-cloud-library/)
 *  Thread Starter [panoramicpathways](https://wordpress.org/support/users/panoramicpathways/)
 * (@panoramicpathways)
 * [5 months, 1 week ago](https://wordpress.org/support/topic/getting-401-error-trying-to-connect-to-cloud-library/#post-18837315)
 * Thanks for the response.
 * I turned off extensions and tried several browsers.  No change in behavior.
 * When adding a featured image using the Optimole library, the image shows up in
   the editor but then disappears when “save” or “publish” for the page or post 
   are selected.
 * Also, the images that are uploaded to the Optimole library are not being synced
   to the WP Media library.  The option to keep images in both libraries is still
   selected (as it has been for months).  Manually syncing from within the Optimole
   settings does not sync newly uploaded images.
 * The Optimole url’s to the images are good.
 * I also tried switching to a default theme.
 * Ideas?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Optimole – Optimize Images | Convert WebP & AVIF | CDN & Lazy Load | Image Optimization] Getting 401 error trying to connect to Cloud Library](https://wordpress.org/support/topic/getting-401-error-trying-to-connect-to-cloud-library/)
 *  Thread Starter [panoramicpathways](https://wordpress.org/support/users/panoramicpathways/)
 * (@panoramicpathways)
 * [5 months, 1 week ago](https://wordpress.org/support/topic/getting-401-error-trying-to-connect-to-cloud-library/#post-18836084)
 * Thank you! the Access problem is indeed fixed.
 * But there are still odd problems. 1) thumbnails are not generated in the WP Media
   Library for images added to Optimole libraray 2) Adding Featured Images via Optimole
   does not work now (via Media Libraray does)
 * Any thoughts on things to check or do? Reset the Libraries’ connection?
 * Thanks for your help. Much appreciated

Viewing 4 replies - 1 through 4 (of 4 total)