Title: palloyd's Replies | WordPress.org

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# palloyd

  [  ](https://wordpress.org/support/users/palloyd/)

 *   [Profile](https://wordpress.org/support/users/palloyd/)
 *   [Topics Started](https://wordpress.org/support/users/palloyd/topics/)
 *   [Replies Created](https://wordpress.org/support/users/palloyd/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/palloyd/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/palloyd/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/palloyd/engagements/)
 *   [Favorites](https://wordpress.org/support/users/palloyd/favorites/)

 Search replies:

## Forum Replies Created

Viewing 15 replies - 1 through 15 (of 93 total)

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 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Cronjob Scheduler] Cronjobs with WordPress 5.5 and last run of cronjob](https://wordpress.org/support/topic/cronjobs-with-wordpress-5-5-and-last-run-of-cronjob/)
 *  [palloyd](https://wordpress.org/support/users/palloyd/)
 * (@palloyd)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/cronjobs-with-wordpress-5-5-and-last-run-of-cronjob/#post-13392012)
 * Hi Chris
 * Nice plugin thanks – I am in the same situation as Daniel – Since I upgraded 
   to WP 5.5 and php 7.4 a few weeks ago my Updraft Plus backups have not completed,
   they run approx 1/3 of the way and then stop with no error messages. I realise
   that it can’t be due to your plugin as once the cron job is fired your plugin
   is not going to halt it, but based on your knowledge of cron jobs is there anything
   else you could suggest (I have the cron job that you suggest running every minute)
   or could my host maybe have done something?
 * Thanks
    Pete
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Xeroom] Shipping codes](https://wordpress.org/support/topic/shipping-codes/)
 *  Plugin Author [palloyd](https://wordpress.org/support/users/palloyd/)
 * (@palloyd)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/shipping-codes/#post-10319714)
 * Hi – we no longer provide our support here please go to our website where I have
   recreated your request [https://www.xeroom.com/forums/topic/shipping-codes/#post-1303](https://www.xeroom.com/forums/topic/shipping-codes/#post-1303)
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Xeroom] Settings not saving](https://wordpress.org/support/topic/settings-not-saving-35/)
 *  Plugin Author [palloyd](https://wordpress.org/support/users/palloyd/)
 * (@palloyd)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/settings-not-saving-35/#post-10237898)
 * Hi Mike
 * Xeroom doesn’t work on the multisite version of WordPress nor if you are using
   Zapier or other apps that connect to Xero using the Xero API keys which was the
   issue with the other guys on this incident. If that is not the cause then please
   create a new support ticket on our site as we have stopped using this forum now.
   [http://www.xeroom.com](http://www.xeroom.com)\support\.
 * Thanks
    Pete
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Xeroom] Product Bundles](https://wordpress.org/support/topic/product-bundles-3/)
 *  Plugin Author [palloyd](https://wordpress.org/support/users/palloyd/)
 * (@palloyd)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/product-bundles-3/#post-10231965)
 * Hi Vberry
 * We have not tested Xeroom with this plugin and don’t have any plans to at the
   moment. We are making a change to force whatever the price is in the Woocommerce
   order to be posted that might solve it but beyond that it will be to do a manual
   adjustment in Xero to the invoice.
 * Thanks
    Pete
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Xeroom] Debug page messages](https://wordpress.org/support/topic/debug-page-messages/)
 *  Plugin Author [palloyd](https://wordpress.org/support/users/palloyd/)
 * (@palloyd)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/debug-page-messages/page/2/#post-10228454)
 * [@jdembowski](https://wordpress.org/support/users/jdembowski/) As I said I accept
   your point but I don’t see why you have such a hostile attitude and don’t wish
   to consider other ideas or think about better solutions.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Xeroom] Debug page messages](https://wordpress.org/support/topic/debug-page-messages/)
 *  Plugin Author [palloyd](https://wordpress.org/support/users/palloyd/)
 * (@palloyd)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/debug-page-messages/#post-10228233)
 * Thank you Ross – I am pretty sure it was the conflict with the Zapier app as 
   both were trying to connect to Xero with separate connections and which should
   in theory work but clearly doesn’t!
 * I am glad you sorted and are up and running now.
 * Pete
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Xeroom] Debug page messages](https://wordpress.org/support/topic/debug-page-messages/)
 *  Plugin Author [palloyd](https://wordpress.org/support/users/palloyd/)
 * (@palloyd)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/debug-page-messages/#post-10228009)
 * [@jdembowski](https://wordpress.org/support/users/jdembowski/) I wasn’t aware
   of that rule and was trying to assist Ross although I can see that someone with
   malintent could take advantage and it so makes perfect sense and will respect
   your rule in the future.
 * However if after the standard troubleshooting measures fail to resolve an issue
   most plugin authors do resort to requesting a login to get to the bottom of a
   complex technical issue in my experience so you might want to think about a secure
   way of enabling that to happen.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Xeroom] Debug page messages](https://wordpress.org/support/topic/debug-page-messages/)
 *  Plugin Author [palloyd](https://wordpress.org/support/users/palloyd/)
 * (@palloyd)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/debug-page-messages/#post-10227715)
 * Hi Ross – I absolutely agree with you and I admire your perseverance which is
   an essential character trait needed in making things work even when they stubbornly
   seem not to!
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[Xeroom] Uncompatible for me. (fixed)](https://wordpress.org/support/topic/uncompatible-for-me/)
 *  Plugin Author [palloyd](https://wordpress.org/support/users/palloyd/)
 * (@palloyd)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/uncompatible-for-me/#post-10214661)
 * Sorry Jake I didn’t realise that you had spent time and tried a few things to
   resolve it – I have made the issue much clearer on the installation section as
   older versions of the ioncube loader will not run the download version from WordPress.
   I have put a separate version on the installation page that will work.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Xeroom] Random text rendering after upgrade to v2.0.3](https://wordpress.org/support/topic/random-text-rendering-after-upgrade-to-v2-0-3/)
 *  Plugin Author [palloyd](https://wordpress.org/support/users/palloyd/)
 * (@palloyd)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/random-text-rendering-after-upgrade-to-v2-0-3/#post-10212087)
 * Hi – That is due to the ioncube encoder not being installed on your server since
   Xeroom is encrypted and needs to be unencrypted to use it. Please ask your host
   to check if it is installed (it is free and most hosts use it) and if so what
   version no it is and also what php version number you have and let me know. Xeroom
   has been encoded to work with php 5.6 -7.2.
 * Thanks
    Pete
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[Xeroom] Uncompatible for me. (fixed)](https://wordpress.org/support/topic/uncompatible-for-me/)
 *  Plugin Author [palloyd](https://wordpress.org/support/users/palloyd/)
 * (@palloyd)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/uncompatible-for-me/#post-10212083)
 * PS How can you place a review when you have not even installed Xeroom let alone
   used it? What sort of web developer cannot even be bothered to read the support
   forum or installation notes to resolve an issue?
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[Xeroom] Uncompatible for me. (fixed)](https://wordpress.org/support/topic/uncompatible-for-me/)
 *  Plugin Author [palloyd](https://wordpress.org/support/users/palloyd/)
 * (@palloyd)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/uncompatible-for-me/#post-10212045)
 * Hi Jake – that is due to the ioncube encoder not being installed on your server
   since Xeroom is encrypted and needs to be unencrypted to use it. Please ask your
   host to check if it is installed and if so what version no it is and also what
   php version number you have and let me know. Xeroom has been encoded to work 
   with php 5.6 -7.2.
 * Thanks
    Pete
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Xeroom] Debug page messages](https://wordpress.org/support/topic/debug-page-messages/)
 *  Plugin Author [palloyd](https://wordpress.org/support/users/palloyd/)
 * (@palloyd)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/debug-page-messages/#post-10204288)
 * Hi Ross
 * Shipping costs can be either the same as the main sales account or a dummy account.
   Examples of Xero codes are given on the installations instruction page here [https://www.xeroom.com/installation-instructions/](https://www.xeroom.com/installation-instructions/).
   For no sales tax then you have a choice of any tax method in Xero that is zero
   rated see here for examples [http://prntscr.com/j84wds](http://prntscr.com/j84wds).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Xeroom] Debug page messages](https://wordpress.org/support/topic/debug-page-messages/)
 *  Plugin Author [palloyd](https://wordpress.org/support/users/palloyd/)
 * (@palloyd)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/debug-page-messages/#post-10195451)
 * For the benefit of others there were some settings missing including the tax 
   method, shipping charges and the bank account was set as the bank ac number instead
   of the Xero code. A o in debug means that the settings are wrong.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Xeroom] Wholesale Price](https://wordpress.org/support/topic/wholesale-price-3/)
 *  Plugin Author [palloyd](https://wordpress.org/support/users/palloyd/)
 * (@palloyd)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/wholesale-price-3/#post-10176910)
 * Now resolved!

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