Title: Outerbridge's Replies - page 3 | WordPress.org --- # Outerbridge [ ](https://wordpress.org/support/users/outerbridge/) * [Profile](https://wordpress.org/support/users/outerbridge/) * [Topics Started](https://wordpress.org/support/users/outerbridge/topics/) * [Replies Created](https://wordpress.org/support/users/outerbridge/replies/) * [Reviews Written](https://wordpress.org/support/users/outerbridge/reviews/) * [Topics Replied To](https://wordpress.org/support/users/outerbridge/replied-to/) * [Engagements](https://wordpress.org/support/users/outerbridge/engagements/) * [Favorites](https://wordpress.org/support/users/outerbridge/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 31 through 45 (of 176 total) [←](https://wordpress.org/support/users/outerbridge/replies/page/2/?output_format=md) [1](https://wordpress.org/support/users/outerbridge/replies/?output_format=md) [2](https://wordpress.org/support/users/outerbridge/replies/page/2/?output_format=md) 3 [4](https://wordpress.org/support/users/outerbridge/replies/page/4/?output_format=md)… [10](https://wordpress.org/support/users/outerbridge/replies/page/10/?output_format=md) [11](https://wordpress.org/support/users/outerbridge/replies/page/11/?output_format=md) [12](https://wordpress.org/support/users/outerbridge/replies/page/12/?output_format=md) [→](https://wordpress.org/support/users/outerbridge/replies/page/4/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[NP Quote Request for WooCommerce] Customer Template Override Not Working](https://wordpress.org/support/topic/customer-template-override-not-working/) * Thread Starter [Outerbridge](https://wordpress.org/support/users/outerbridge/) * (@outerbridge) * [5 years, 4 months ago](https://wordpress.org/support/topic/customer-template-override-not-working/page/2/#post-13915676) * Hello * v1.8.239 works for me – many thanks for your hard work and perseverance! * With kind regards Mike * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[NP Quote Request for WooCommerce] Customer Template Override Not Working](https://wordpress.org/support/topic/customer-template-override-not-working/) * Thread Starter [Outerbridge](https://wordpress.org/support/users/outerbridge/) * (@outerbridge) * [5 years, 4 months ago](https://wordpress.org/support/topic/customer-template-override-not-working/page/2/#post-13906431) * Hi * I’ve tried 1.8.237 and unfortunately, that doesn’t work. 🙁 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[NP Quote Request for WooCommerce] Customer Template Override Not Working](https://wordpress.org/support/topic/customer-template-override-not-working/) * Thread Starter [Outerbridge](https://wordpress.org/support/users/outerbridge/) * (@outerbridge) * [5 years, 4 months ago](https://wordpress.org/support/topic/customer-template-override-not-working/page/2/#post-13891982) * Hi * Nope, v1.8.236 doesn’t work. Can I ask why it needs to be changed from v1.8.232 which works perfectly in respect of the template overrides? * Many thanks for your efforts here. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[NP Quote Request for WooCommerce] Customer Template Override Not Working](https://wordpress.org/support/topic/customer-template-override-not-working/) * Thread Starter [Outerbridge](https://wordpress.org/support/users/outerbridge/) * (@outerbridge) * [5 years, 4 months ago](https://wordpress.org/support/topic/customer-template-override-not-working/#post-13890861) * Hello * Many thanks for the latest version, v1.8.235. Unfortunately, it’s still not using my template, so it’s back to v1.8.232 for now as that version does use my template. * Happy to test again when you have another version. 🙂 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[NP Quote Request for WooCommerce] Customer Template Override Not Working](https://wordpress.org/support/topic/customer-template-override-not-working/) * Thread Starter [Outerbridge](https://wordpress.org/support/users/outerbridge/) * (@outerbridge) * [5 years, 4 months ago](https://wordpress.org/support/topic/customer-template-override-not-working/#post-13888637) * Hi * How to take this forward please? * Summarising: 1.8.232 – template override works correctly 1.8.233 – template override does not work correctly 1.8.234 – template override does not work correctly * Please let me know if I can test another version… * Many thanks for your help, and for the plugin. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[NP Quote Request for WooCommerce] Customer Template Override Not Working](https://wordpress.org/support/topic/customer-template-override-not-working/) * Thread Starter [Outerbridge](https://wordpress.org/support/users/outerbridge/) * (@outerbridge) * [5 years, 4 months ago](https://wordpress.org/support/topic/customer-template-override-not-working/#post-13880762) * Hi * Unfortunately, the problem is back, i.e. the template override doesn’t work, it uses the standard template again. * Many thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[NP Quote Request for WooCommerce] Customer Template Override Not Working](https://wordpress.org/support/topic/customer-template-override-not-working/) * Thread Starter [Outerbridge](https://wordpress.org/support/users/outerbridge/) * (@outerbridge) * [5 years, 4 months ago](https://wordpress.org/support/topic/customer-template-override-not-working/#post-13878274) * Hi there * Aha! The template override in version 1.8.232 works as it should. So the change in version 1.8.233 to the template paths is the problem? * I’ll stick with 1.8.232 for now then! * Many thanks for your help. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[NP Quote Request for WooCommerce] Customer Template Override Not Working](https://wordpress.org/support/topic/customer-template-override-not-working/) * Thread Starter [Outerbridge](https://wordpress.org/support/users/outerbridge/) * (@outerbridge) * [5 years, 4 months ago](https://wordpress.org/support/topic/customer-template-override-not-working/#post-13878133) * Hi * I can’t find any errors in the PHP log, syslog, nor in the Nginx error log. There’s nothing in the MySQL error log either. I’ve tried enabling WP_DEBUG as it’s normally off as this is a production site, and there are no errors there either. * I’m puzzled! * The plugin works great apart from the template override not being recognised though! Thank you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[NP Quote Request for WooCommerce] Customer Template Override Not Working](https://wordpress.org/support/topic/customer-template-override-not-working/) * Thread Starter [Outerbridge](https://wordpress.org/support/users/outerbridge/) * (@outerbridge) * [5 years, 4 months ago](https://wordpress.org/support/topic/customer-template-override-not-working/#post-13878030) * Thank you for testing it. * Can I ask what you mean by “remove any custom solution” please? I have some other custom WooCommerce override templates but they’re working correctly. I have the latest version of the plugin, and WordPress, etc. * Many thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[NP Quote Request for WooCommerce] Customer Template Override Not Working](https://wordpress.org/support/topic/customer-template-override-not-working/) * Thread Starter [Outerbridge](https://wordpress.org/support/users/outerbridge/) * (@outerbridge) * [5 years, 4 months ago](https://wordpress.org/support/topic/customer-template-override-not-working/#post-13877794) * Hi * Apologies, I saw there was a suggested solution, on the other thread, hence the reference to it. * I have a problem with the customer email template that I put in my child theme not being applied, can you help please? I’ve put my version in wp-content/themes/ childtheme/woocommerce/emails/customer-rfq.php but the plugin isn’t using it, and I can’t see why not. :-/ * Many thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[HumanCaptcha by Outerbridge] Active PHP session causes a critical issue shown on Site Health Status](https://wordpress.org/support/topic/active-php-session-causes-a-critical-issue-shown-on-site-health-status/) * Plugin Author [Outerbridge](https://wordpress.org/support/users/outerbridge/) * (@outerbridge) * [5 years, 5 months ago](https://wordpress.org/support/topic/active-php-session-causes-a-critical-issue-shown-on-site-health-status/#post-13735798) * Hi there * Many thanks for bringing this to our attention. We will investigate this but at the moment we are busy with other work and so it won’t be for a while – it is on our to-do list though! * Regards Outerbridge * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Nested Shortcodes by Outerbridge] Nested shortcodes not working](https://wordpress.org/support/topic/nested-shortcodes-not-working/) * Plugin Author [Outerbridge](https://wordpress.org/support/users/outerbridge/) * (@outerbridge) * [5 years, 6 months ago](https://wordpress.org/support/topic/nested-shortcodes-not-working/#post-13678008) * No problem, glad you fixed it. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Nested Shortcodes by Outerbridge] Nested shortcodes not working](https://wordpress.org/support/topic/nested-shortcodes-not-working/) * Plugin Author [Outerbridge](https://wordpress.org/support/users/outerbridge/) * (@outerbridge) * [5 years, 6 months ago](https://wordpress.org/support/topic/nested-shortcodes-not-working/#post-13677791) * Hi Are either of the shortcodes being converted? I.e. either the trp_language or the h5p shortcode? And does the h5p shortcode work when not enclosed in the trp_language shortcode? Regards Mike * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[HumanCaptcha by Outerbridge] Not working with registration form](https://wordpress.org/support/topic/not-working-with-registration-form/) * Plugin Author [Outerbridge](https://wordpress.org/support/users/outerbridge/) * (@outerbridge) * [5 years, 10 months ago](https://wordpress.org/support/topic/not-working-with-registration-form/#post-13155558) * Hello I’m not familiar with BuddyPress’s registration form – the plugin is only designed to work with the standard WordPress registration form. Thank you * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[HumanCaptcha by Outerbridge] PHP errors in line 487](https://wordpress.org/support/topic/php-errors-in-line-487/) * Plugin Author [Outerbridge](https://wordpress.org/support/users/outerbridge/) * (@outerbridge) * [5 years, 10 months ago](https://wordpress.org/support/topic/php-errors-in-line-487/#post-13095832) * Hi * I’ve replied to the email that you sent. Hopefully we can get to the bottom of this together. * Thank you Viewing 15 replies - 31 through 45 (of 176 total) [←](https://wordpress.org/support/users/outerbridge/replies/page/2/?output_format=md) [1](https://wordpress.org/support/users/outerbridge/replies/?output_format=md) [2](https://wordpress.org/support/users/outerbridge/replies/page/2/?output_format=md) 3 [4](https://wordpress.org/support/users/outerbridge/replies/page/4/?output_format=md)… [10](https://wordpress.org/support/users/outerbridge/replies/page/10/?output_format=md) [11](https://wordpress.org/support/users/outerbridge/replies/page/11/?output_format=md) [12](https://wordpress.org/support/users/outerbridge/replies/page/12/?output_format=md) [→](https://wordpress.org/support/users/outerbridge/replies/page/4/?output_format=md)