Title: orangeaxis's Replies | WordPress.org --- # orangeaxis [ ](https://wordpress.org/support/users/orangeaxis/) * [Profile](https://wordpress.org/support/users/orangeaxis/) * [Topics Started](https://wordpress.org/support/users/orangeaxis/topics/) * [Replies Created](https://wordpress.org/support/users/orangeaxis/replies/) * [Reviews Written](https://wordpress.org/support/users/orangeaxis/reviews/) * [Topics Replied To](https://wordpress.org/support/users/orangeaxis/replied-to/) * [Engagements](https://wordpress.org/support/users/orangeaxis/engagements/) * [Favorites](https://wordpress.org/support/users/orangeaxis/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 20 total) 1 [2](https://wordpress.org/support/users/orangeaxis/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/orangeaxis/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Square] Return of the dreaded “Sync failed. Please try again.”](https://wordpress.org/support/topic/return-of-the-dreaded-sync-failed-please-try-again/) * Thread Starter [orangeaxis](https://wordpress.org/support/users/orangeaxis/) * (@orangeaxis) * [3 years, 8 months ago](https://wordpress.org/support/topic/return-of-the-dreaded-sync-failed-please-try-again/#post-16086639) * Thank you so much. Disconnecting and reconnecting to Square did the trick! I did actually try this earlier but forgot to click “Save changes” on the settings page. Thanks again! * Joe * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Square] Return of the dreaded “Sync failed. Please try again.”](https://wordpress.org/support/topic/return-of-the-dreaded-sync-failed-please-try-again/) * Thread Starter [orangeaxis](https://wordpress.org/support/users/orangeaxis/) * (@orangeaxis) * [3 years, 8 months ago](https://wordpress.org/support/topic/return-of-the-dreaded-sync-failed-please-try-again/#post-16086519) * (Partial log) * ``` body: Array ( [0] => Square\Models\Error Object ( [category:Square\Models\Error:private] => AUTHENTICATION_ERROR [code:Square\Models\Error:private] => UNAUTHORIZED [detail:Square\Models\Error:private] => This request could not be authorized. [field:Square\Models\Error:private] => ) ) 10-10-2022 @ 15:58:46 - Could not retrieve business locations. 10-10-2022 @ 15:58:49 - Request Request method: uri: listLocations user-agent: WooCommerce-Square/3.2.0 (WooCommerce/6.9.4; WordPress/6.0.2) headers: Array ( ) body: duration: 0.17255s 10-10-2022 @ 15:58:49 - Response Response code: 401 message: headers: Array ( [0] => HTTP/2 401 [date] => Mon, 10 Oct 2022 19:58:49 GMT [content-type] => application/json [content-length] => 161 [vary] => Origin, Accept-Encoding [x-content-type-options] => nosniff [x-download-options] => noopen [x-frame-options] => SAMEORIGIN [x-permitted-cross-domain-policies] => none [x-sq-envoy-safe-auth-decision] => UNAUTHORIZED [x-xss-protection] => 1; mode=block [x-sq-dc] => sjc3b [x-sq-region] => sjc3b [strict-transport-security] => max-age=631152000; includeSubDomains; preload ) body: Array ( [0] => Square\Models\Error Object ( [category:Square\Models\Error:private] => AUTHENTICATION_ERROR [code:Square\Models\Error:private] => UNAUTHORIZED [detail:Square\Models\Error:private] => This request could not be authorized. [field:Square\Models\Error:private] => ) ) 10-10-2022 @ 15:58:49 - Could not retrieve business locations. 10-10-2022 @ 15:58:54 - Request Request method: uri: listLocations user-agent: WooCommerce-Square/3.2.0 (WooCommerce/6.9.4; WordPress/6.0.2) headers: Array ( ) body: duration: 0.17888s 10-10-2022 @ 15:58:54 - Response Response code: 401 message: headers: Array ( [0] => HTTP/2 401 [date] => Mon, 10 Oct 2022 19:58:54 GMT [content-type] => application/json [content-length] => 161 [vary] => Origin, Accept-Encoding [x-content-type-options] => nosniff [x-download-options] => noopen [x-frame-options] => SAMEORIGIN [x-permitted-cross-domain-policies] => none [x-sq-envoy-safe-auth-decision] => UNAUTHORIZED [x-xss-protection] => 1; mode=block [x-sq-dc] => sjc3b [x-sq-region] => sjc3b [strict-transport-security] => max-age=631152000; includeSubDomains; preload ) body: Array ( [0] => Square\Models\Error Object ( [category:Square\Models\Error:private] => AUTHENTICATION_ERROR [code:Square\Models\Error:private] => UNAUTHORIZED [detail:Square\Models\Error:private] => This request could not be authorized. [field:Square\Models\Error:private] => ) ) 10-10-2022 @ 15:58:54 - Could not retrieve business locations. 10-10-2022 @ 15:58:58 - Request Request method: uri: listLocations user-agent: WooCommerce-Square/3.2.0 (WooCommerce/6.9.4; WordPress/6.0.2) headers: Array ( ) body: duration: 0.16994s 10-10-2022 @ 15:58:58 - Response Response code: 401 message: headers: Array ( [0] => HTTP/2 401 [date] => Mon, 10 Oct 2022 19:58:58 GMT [content-type] => application/json [content-length] => 161 [vary] => Origin, Accept-Encoding [x-content-type-options] => nosniff [x-download-options] => noopen [x-frame-options] => SAMEORIGIN [x-permitted-cross-domain-policies] => none [x-sq-envoy-safe-auth-decision] => UNAUTHORIZED [x-xss-protection] => 1; mode=block [x-sq-dc] => sjc3b [x-sq-region] => sjc3b [strict-transport-security] => max-age=631152000; includeSubDomains; preload ) body: Array ( [0] => Square\Models\Error Object ( [category:Square\Models\Error:private] => AUTHENTICATION_ERROR [code:Square\Models\Error:private] => UNAUTHORIZED [detail:Square\Models\Error:private] => This request could not be authorized. [field:Square\Models\Error:private] => ) ) 10-10-2022 @ 15:58:58 - Could not retrieve business locations. 10-10-2022 @ 16:00:00 - Starting step cycle: validate_products 10-10-2022 @ 16:00:00 - Completed job step: validate_products 10-10-2022 @ 16:00:00 - Completed step cycle: validate_products (0.03s) 10-10-2022 @ 16:00:00 - Starting step cycle: square_sor_sync 10-10-2022 @ 16:00:00 - Generating a new catalog search request 10-10-2022 @ 16:00:00 - Request Request method: uri: searchCatalogObjects user-agent: WooCommerce-Square/3.2.0 (WooCommerce/6.9.4; WordPress/6.0.2) headers: Array ( ) body: duration: 0.24581s 10-10-2022 @ 16:00:00 - Response Response code: 401 message: headers: Array ( [0] => HTTP/2 401 [date] => Mon, 10 Oct 2022 20:00:00 GMT [content-type] => application/json [content-length] => 348 [content-encoding] => gzip [vary] => Origin, Accept-Encoding [x-content-type-options] => nosniff [x-download-options] => noopen [x-frame-options] => SAMEORIGIN [x-permitted-cross-domain-policies] => none [x-speleo-traceid] => KPHReeeAKAXZJ [x-xss-protection] => 1; mode=block [x-sq-dc] => sjc2b [x-sq-region] => sjc2b [strict-transport-security] => max-age=631152000; includeSubDomains; preload ) body: Array ( [0] => Square\Models\Error Object ( [category:Square\Models\Error:private] => AUTHENTICATION_ERROR [code:Square\Models\Error:private] => UNAUTHORIZED [detail:Square\Models\Error:private] => The Authorization http header of your request was incorrect or expired. The header value is expected to be of the format "Bearer TOKEN" (without quotation marks), where TOKEN is a valid access token (e.g. "Bearer ABC123def456GHI789jkl0"). For more information, see https://developer.squareup.com/docs/build-basics/using-rest-api#__set-the-headers__ . [field:Square\Models\Error:private] => ) ) 10-10-2022 @ 16:00:00 - Product sync failed. 10-10-2022 @ 16:00:01 - Request Request method: uri: listLocations user-agent: WooCommerce-Square/3.2.0 (WooCommerce/6.9.4; WordPress/6.0.2) headers: Array ( ) body: duration: 0.18957s 10-10-2022 @ 16:00:01 - Response Response code: 401 message: headers: Array ( [0] => HTTP/2 401 [date] => Mon, 10 Oct 2022 20:00:01 GMT [content-type] => application/json [content-length] => 161 [vary] => Origin, Accept-Encoding [x-content-type-options] => nosniff [x-download-options] => noopen [x-frame-options] => SAMEORIGIN [x-permitted-cross-domain-policies] => none [x-sq-envoy-safe-auth-decision] => UNAUTHORIZED [x-xss-protection] => 1; mode=block [x-sq-dc] => sjc3b [x-sq-region] => sjc3b [strict-transport-security] => max-age=631152000; includeSubDomains; preload ) body: Array ( [0] => Square\Models\Error Object ( [category:Square\Models\Error:private] => AUTHENTICATION_ERROR [code:Square\Models\Error:private] => UNAUTHORIZED [detail:Square\Models\Error:private] => This request could not be authorized. [field:Square\Models\Error:private] => ) ) 10-10-2022 @ 16:00:01 - Could not retrieve business locations. 10-10-2022 @ 16:00:01 - Completed step cycle: square_sor_sync (1.37s) 10-10-2022 @ 16:01:20 - Request Request method: uri: listLocations user-agent: WooCommerce-Square/3.2.0 (WooCommerce/6.9.4; WordPress/6.0.2) headers: Array ( ) body: duration: 0.17073s 10-10-2022 @ 16:01:20 - Response Response code: 401 message: headers: Array ( [0] => HTTP/2 401 [date] => Mon, 10 Oct 2022 20:01:20 GMT [content-type] => application/json [content-length] => 161 [vary] => Origin, Accept-Encoding [x-content-type-options] => nosniff [x-download-options] => noopen [x-frame-options] => SAMEORIGIN [x-permitted-cross-domain-policies] => none [x-sq-envoy-safe-auth-decision] => UNAUTHORIZED [x-xss-protection] => 1; mode=block [x-sq-dc] => sjc3b [x-sq-region] => sjc3b [strict-transport-security] => max-age=631152000; includeSubDomains; preload ) body: Array ( [0] => Square\Models\Error Object ( [category:Square\Models\Error:private] => AUTHENTICATION_ERROR [code:Square\Models\Error:private] => UNAUTHORIZED [detail:Square\Models\Error:private] => This request could not be authorized. [field:Square\Models\Error:private] => ) ) 10-10-2022 @ 16:01:20 - Could not retrieve business locations. × ``` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Klaviyo] “Add to Cart” adds two units of product instead of just one](https://wordpress.org/support/topic/add-to-cart-adds-two-units-of-product-instead-of-just-one/) * Thread Starter [orangeaxis](https://wordpress.org/support/users/orangeaxis/) * (@orangeaxis) * [5 years ago](https://wordpress.org/support/topic/add-to-cart-adds-two-units-of-product-instead-of-just-one/#post-14513085) * Sure, I believe the plugin that is causing this behaviour is Klaviyo Toolkit by [https://www.madebytribe.com/](https://www.madebytribe.com/). Not 100% sure, but disabling this plugin does that trick. Thanks for looking into this! * Joe * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Klaviyo] “Add to Cart” adds two units of product instead of just one](https://wordpress.org/support/topic/add-to-cart-adds-two-units-of-product-instead-of-just-one/) * Thread Starter [orangeaxis](https://wordpress.org/support/users/orangeaxis/) * (@orangeaxis) * [5 years ago](https://wordpress.org/support/topic/add-to-cart-adds-two-units-of-product-instead-of-just-one/#post-14498177) * Apparently the issue is with a Klaviyo add-on, not Klaviyo itself. Thanks. * Joe * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[AWS for WordPress] Enable Polly unchecked for a post, but appears in feed?](https://wordpress.org/support/topic/enable-polly-unchecked-for-a-post-but-appears-in-feed/) * Thread Starter [orangeaxis](https://wordpress.org/support/users/orangeaxis/) * (@orangeaxis) * [7 years, 11 months ago](https://wordpress.org/support/topic/enable-polly-unchecked-for-a-post-but-appears-in-feed/#post-10505609) * FYI what I found out is that if you enabled Polly for a post, and then later decide you don’t want to include that particular post in your Pollycast feed, you can’t simply ‘uncheck’ the “Enable Amazon Polly” toggle in the post editor. It will still appear in the feed. * A workaround is to copy the contents of your post to a text editor (e.g., make a backup of your content), delete the post, and then re-create the post. Ensure that “Enable Amazon Polly” is NOT checked, and then publish your post (adjusting the published on date if necessary). * 🙂 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[AWS for WordPress] Enable Polly unchecked for a post, but appears in feed?](https://wordpress.org/support/topic/enable-polly-unchecked-for-a-post-but-appears-in-feed/) * Thread Starter [orangeaxis](https://wordpress.org/support/users/orangeaxis/) * (@orangeaxis) * [7 years, 11 months ago](https://wordpress.org/support/topic/enable-polly-unchecked-for-a-post-but-appears-in-feed/#post-10452895) * Yes, that’s exactly what happened. 🙂 Is there a way to ‘refresh’ the feed, or regenerate it? Thx! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[AWS for WordPress] Restricts by post category and/or tag?](https://wordpress.org/support/topic/restricts-by-post-category-and-or-tag/) * Thread Starter [orangeaxis](https://wordpress.org/support/users/orangeaxis/) * (@orangeaxis) * [7 years, 11 months ago](https://wordpress.org/support/topic/restricts-by-post-category-and-or-tag/#post-10442225) * Thanks Tomasz, will check this out now. I assume the categories should be separated by commas? * Thanks again. * Joe * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[AWS for WordPress] Pollycast feed only showing 20 items / iTunes](https://wordpress.org/support/topic/pollycast-feed-only-showing-20-items-itunes/) * Thread Starter [orangeaxis](https://wordpress.org/support/users/orangeaxis/) * (@orangeaxis) * [7 years, 11 months ago](https://wordpress.org/support/topic/pollycast-feed-only-showing-20-items-itunes/#post-10437300) * Tomasz, that’s awesome. Thanks so much!! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[AWS for WordPress] Pollycast feed only showing 20 items / iTunes](https://wordpress.org/support/topic/pollycast-feed-only-showing-20-items-itunes/) * Thread Starter [orangeaxis](https://wordpress.org/support/users/orangeaxis/) * (@orangeaxis) * [7 years, 12 months ago](https://wordpress.org/support/topic/pollycast-feed-only-showing-20-items-itunes/#post-10422063) * [@tstachlewski](https://wordpress.org/support/users/tstachlewski/), for me personally, I don’t think it even needs to be configurable. I would simply include all Polly- enabled posts in the feed. I can’t think of a use case where someone would only want ‘some’ of their posts included in their feed. * Thanks! * Joe * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[AWS for WordPress] Pollycast feed only showing 20 items / iTunes](https://wordpress.org/support/topic/pollycast-feed-only-showing-20-items-itunes/) * Thread Starter [orangeaxis](https://wordpress.org/support/users/orangeaxis/) * (@orangeaxis) * [7 years, 12 months ago](https://wordpress.org/support/topic/pollycast-feed-only-showing-20-items-itunes/#post-10420257) * [@tstachlewski](https://wordpress.org/support/users/tstachlewski/), yes my recommendation would be to remove the limit. I know for the projects we are currently testing with this, everyone has asked us “why only 20?” * Perhaps you could provide the user with include 10 latest, 20 latest, or show all. * BTW, if there is any kind of PHP hack you share where I could have the aforementioned pollycast feed show all entries, I’d appreciate it. This client is really chomping at the bit to have all of the podcasts appear in the iTunes channel 🙂 * Thanks Tomasz! * Joe * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[AWS for WordPress] Polly Audio Player Not Displaying](https://wordpress.org/support/topic/polly-audio-player-not-displaying/) * [orangeaxis](https://wordpress.org/support/users/orangeaxis/) * (@orangeaxis) * [7 years, 12 months ago](https://wordpress.org/support/topic/polly-audio-player-not-displaying/#post-10419258) * Hi [@locallad](https://wordpress.org/support/users/locallad/). I can see your player just fine here: * [https://www.brightfuturenow.co.uk/master-your-mind-and-your-thoughts/](https://www.brightfuturenow.co.uk/master-your-mind-and-your-thoughts/) * Perhaps it only appears when you drill down to individual post pages (?). * Joe - This reply was modified 7 years, 12 months ago by [orangeaxis](https://wordpress.org/support/users/orangeaxis/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[AWS for WordPress] Featured Image won’t save when Polly is active](https://wordpress.org/support/topic/featured-image-wont-save-when-polly-is-active/) * [orangeaxis](https://wordpress.org/support/users/orangeaxis/) * (@orangeaxis) * [8 years ago](https://wordpress.org/support/topic/featured-image-wont-save-when-polly-is-active/#post-10388215) * Just wanted to chime in and say that I am also having the problem (featured image is removed when Polly is enabled). We tried rolling this out on Friday for a client who has hundreds of blog posts, and after doing the bulk update all of the image were removed. Yikes! (Thank goodness for backups). * [@tstachlewski](https://wordpress.org/support/users/tstachlewski/), I’ll be eagerly looking forward to the next update 🙂 Also, I’m curious as what would cause this issue. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[AWS for WordPress] Saving plugin settings killing AWS credentials?](https://wordpress.org/support/topic/saving-plugin-settings-killing-aws-credentials/) * Thread Starter [orangeaxis](https://wordpress.org/support/users/orangeaxis/) * (@orangeaxis) * [8 years ago](https://wordpress.org/support/topic/saving-plugin-settings-killing-aws-credentials/#post-10371128) * Resolved. 🙂 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[AWS for WordPress] Saving plugin settings killing AWS credentials?](https://wordpress.org/support/topic/saving-plugin-settings-killing-aws-credentials/) * Thread Starter [orangeaxis](https://wordpress.org/support/users/orangeaxis/) * (@orangeaxis) * [8 years ago](https://wordpress.org/support/topic/saving-plugin-settings-killing-aws-credentials/#post-10371125) * I believe I have found the culprit. The Dashlane Chrome extension (Dashlane is a password manager) is looking at the AWS secret key textbox and considering it a password field. Dashlane was overwriting the AWS key with something else( probably the website WordPress admin password) every time I hit the settings page. * Once I disabled the extension, I was able to get things working. * Dashlane users – I would advise that you do *not* save if prompted by Dashlane once you enter your AWS keys. * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[AWS for WordPress] Saving plugin settings killing AWS credentials?](https://wordpress.org/support/topic/saving-plugin-settings-killing-aws-credentials/) * Thread Starter [orangeaxis](https://wordpress.org/support/users/orangeaxis/) * (@orangeaxis) * [8 years ago](https://wordpress.org/support/topic/saving-plugin-settings-killing-aws-credentials/#post-10370926) * [@tstachlewski](https://wordpress.org/support/users/tstachlewski/) yes that is correct. I can change the value(s) and all of the drop-down boxes work, but when I save, all of the fields return to “Please verify your AWS Credentials are accurate.” * It sure sounds like a caching issue to me. Continuing to troubleshoot on my end. * Thx! Viewing 15 replies - 1 through 15 (of 20 total) 1 [2](https://wordpress.org/support/users/orangeaxis/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/orangeaxis/replies/page/2/?output_format=md)