Title: Optemiz's Replies | WordPress.org --- # Optemiz [ ](https://wordpress.org/support/users/optemiz/) * [Profile](https://wordpress.org/support/users/optemiz/) * [Topics Started](https://wordpress.org/support/users/optemiz/topics/) * [Replies Created](https://wordpress.org/support/users/optemiz/replies/) * [Reviews Written](https://wordpress.org/support/users/optemiz/reviews/) * [Topics Replied To](https://wordpress.org/support/users/optemiz/replied-to/) * [Engagements](https://wordpress.org/support/users/optemiz/engagements/) * [Favorites](https://wordpress.org/support/users/optemiz/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 28 total) 1 [2](https://wordpress.org/support/users/optemiz/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/optemiz/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Happy WooCommerce FAQs - Ultimate Product FAQ Plugin] [Bug] Latest version – Unable to add FAQs as ‘Shop Manager’ anymore](https://wordpress.org/support/topic/bug-latest-version-unable-to-add-faqs-as-shop-manager-anymore/) * Plugin Author [Optemiz](https://wordpress.org/support/users/optemiz/) * (@optemiz) * [2 years ago](https://wordpress.org/support/topic/bug-latest-version-unable-to-add-faqs-as-shop-manager-anymore/#post-17918353) * [@j0321](https://wordpress.org/support/users/j0321/) * We already have added all the roles in the latest 1.7.1 update. Please update and check the changes. Please inform us if everything is okay from your side. Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Happy WooCommerce FAQs - Ultimate Product FAQ Plugin] [Bug] Latest version – Unable to add FAQs as ‘Shop Manager’ anymore](https://wordpress.org/support/topic/bug-latest-version-unable-to-add-faqs-as-shop-manager-anymore/) * Plugin Author [Optemiz](https://wordpress.org/support/users/optemiz/) * (@optemiz) * [2 years ago](https://wordpress.org/support/topic/bug-latest-version-unable-to-add-faqs-as-shop-manager-anymore/#post-17917890) * [@j0321](https://wordpress.org/support/users/j0321/) Thanks for the patience. We have fixed the issue and now saved roles from the settings will have access. Please add the roles from **Settings > General > Set Access Role**. * We have released a new **version 1.7.1** * Please update to the latest version and check. Hope your issue is solved. Please inform us if the issue is solved or not. If yes, we will consider the ticket as resolved. * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Happy WooCommerce FAQs - Ultimate Product FAQ Plugin] markup will not validate and google throws errors](https://wordpress.org/support/topic/markup-will-not-validate-and-google-throws-errors/) * Plugin Author [Optemiz](https://wordpress.org/support/users/optemiz/) * (@optemiz) * [2 years ago](https://wordpress.org/support/topic/markup-will-not-validate-and-google-throws-errors/#post-17917887) * [@foamcuttingcube](https://wordpress.org/support/users/foamcuttingcube/) Thanks for the patience. We have fixed the issue and everything is working fine for Schema. We have released a new version 1.7.1Please update to the latest version and check. Hope your issue is solved.Please inform us if the issue is solved or not. If yes, we will consider the ticket as resolved. * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Happy WooCommerce FAQs - Ultimate Product FAQ Plugin] breaks product description on multisite](https://wordpress.org/support/topic/breaks-product-description-on-multisite/) * Plugin Author [Optemiz](https://wordpress.org/support/users/optemiz/) * (@optemiz) * [2 years ago](https://wordpress.org/support/topic/breaks-product-description-on-multisite/#post-17914334) * [@foamcuttingcube](https://wordpress.org/support/users/foamcuttingcube/) We are in this issue now, we just tested that everything is working fine in multisites. The product description is displayed and FAQs are also displayed. Please look at the [screenshot](https://drive.google.com/file/d/1w312MBsuVAn020K_rmXFeffR5pmiMsfu/view?usp=sharing) * Now, please share us if any screenshots or video is available of your issue. Also you can share us staging site credentials to monitor the issue and solve it. We are ready to solve your issue and waiting for your response. Also we have solved your another ticket issue about schema and going to release it by tonight. Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Happy WooCommerce FAQs - Ultimate Product FAQ Plugin] Sort FAQs](https://wordpress.org/support/topic/sort-faqs/) * Plugin Author [Optemiz](https://wordpress.org/support/users/optemiz/) * (@optemiz) * [2 years ago](https://wordpress.org/support/topic/sort-faqs/#post-17913232) * [@kristoffer132](https://wordpress.org/support/users/kristoffer132/) Thanks for the second query about seperate shortcode for the same product feature.We have a shortcode like below * ```wp-block-code [ffw_template template=1] ``` * Here, you do not need to provide product id. If you want to show the faqs anywhere in the product page. You just need to code do_action for the specific area where you want to show the faqs separately.Also, category support is not currently available with the shortcodes, we are going to release it very soon.Now, you can share us, a staging site and tell us where you want to display your separate faqs. Our developer will help you to display by the dynamic codes.ThanksOptemiz Support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Happy WooCommerce FAQs - Ultimate Product FAQ Plugin] Import and export](https://wordpress.org/support/topic/import-and-export-13/) * Plugin Author [Optemiz](https://wordpress.org/support/users/optemiz/) * (@optemiz) * [2 years ago](https://wordpress.org/support/topic/import-and-export-13/#post-17913206) * [@j0321](https://wordpress.org/support/users/j0321/) * Thanks for the query. We had this in our backlog and we are going to develop and release the feature soon. Also, please let us know how you want to implement the feature from your side and share us additional thing to add in the import and export feature. We are going to release the feature in XPlainer advanced version but not in the free version.Hopefully the feature will be published very soon.Thanks Moonwalk. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Happy WooCommerce FAQs - Ultimate Product FAQ Plugin] markup will not validate and google throws errors](https://wordpress.org/support/topic/markup-will-not-validate-and-google-throws-errors/) * Plugin Author [Optemiz](https://wordpress.org/support/users/optemiz/) * (@optemiz) * [2 years ago](https://wordpress.org/support/topic/markup-will-not-validate-and-google-throws-errors/#post-17913193) * [@foamcuttingcube](https://wordpress.org/support/users/foamcuttingcube/) * Thanks for the full explanation. We assume it is happening when there are no FAQs for the product or any question and answer is missing. Let us fix the issue and make a release. We will infrom you after the release is done.Thanks a lot. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Happy WooCommerce FAQs - Ultimate Product FAQ Plugin] breaks product description on multisite](https://wordpress.org/support/topic/breaks-product-description-on-multisite/) * Plugin Author [Optemiz](https://wordpress.org/support/users/optemiz/) * (@optemiz) * [2 years ago](https://wordpress.org/support/topic/breaks-product-description-on-multisite/#post-17913190) * [@foamcuttingcube](https://wordpress.org/support/users/foamcuttingcube/) * We are in your query and going to fix the issue very soon and make a new release. * Sorry for the late reply. By the way, it was our full team vacation. Please share any snapshot of your issue if available. It will help us to fix it quickly.As we are going to test the issue by cross testing and fix it, we will reply to you after the release is done. * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Happy WooCommerce FAQs - Ultimate Product FAQ Plugin] [Bug] Latest version – Unable to add FAQs as ‘Shop Manager’ anymore](https://wordpress.org/support/topic/bug-latest-version-unable-to-add-faqs-as-shop-manager-anymore/) * Plugin Author [Optemiz](https://wordpress.org/support/users/optemiz/) * (@optemiz) * [2 years ago](https://wordpress.org/support/topic/bug-latest-version-unable-to-add-faqs-as-shop-manager-anymore/#post-17913184) * [@j0321](https://wordpress.org/support/users/j0321/) Sorry for the inconvenience you just faced. We are in your query by testing and fixing. We are also sorry for the late reply. By the way, it was our full team vacation.We will be back to you very soon after resolving the issue you’re facing. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Happy WooCommerce FAQs - Ultimate Product FAQ Plugin] Sort FAQs](https://wordpress.org/support/topic/sort-faqs/) * Plugin Author [Optemiz](https://wordpress.org/support/users/optemiz/) * (@optemiz) * [2 years, 1 month ago](https://wordpress.org/support/topic/sort-faqs/#post-17876000) * [@kristoffer132](https://wordpress.org/support/users/kristoffer132/) Thanks to inform us the point. As you are using both the Global and Specific FAQs together and Global FAQs are coming first. You want Global FAQs at last. * We decided to add an option, may be a checkbox or select item. With it you can select Global FAQs display first and Global FAQs display last like that. We are going to add the feature and make a new release in the next 48 hours. As soon as we release it, we will inform you.ThanksOptemiz Support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Happy WooCommerce FAQs - Ultimate Product FAQ Plugin] The entire tabs area in single product page DISAPPEARED](https://wordpress.org/support/topic/the-entire-tabs-area-in-single-product-page-disappeared/) * Plugin Author [Optemiz](https://wordpress.org/support/users/optemiz/) * (@optemiz) * [2 years, 1 month ago](https://wordpress.org/support/topic/the-entire-tabs-area-in-single-product-page-disappeared/#post-17850608) * [@sami770](https://wordpress.org/support/users/sami770/) Hello Sami, Sorry for the inconvenience you faced. We have fixed the issue and released a new version 1.6.4Please update to the new version. Hope the issue will be solved.Thanks * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Patternly - Gutenberg Starter Templates, Patterns, WordPress Landing Pages & Sites] Awesome Plugin for easy to creating a great pages 📄.](https://wordpress.org/support/topic/awesome-plugin-7165/) * Plugin Author [Optemiz](https://wordpress.org/support/users/optemiz/) * (@optemiz) * [2 years, 2 months ago](https://wordpress.org/support/topic/awesome-plugin-7165/#post-17765084) * [@emimrulkayes](https://wordpress.org/support/users/emimrulkayes/) Thanks for the honest review. We are going to add more advanced functionality (we’re working on them). We are going to add **Template library** soon, thus users can easily create full website with a few clicks. Hope you will like it. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Patternly - Gutenberg Starter Templates, Patterns, WordPress Landing Pages & Sites] Problem with fullscreen mode disabled](https://wordpress.org/support/topic/problem-with-fullscreen-mode-disabled/) * Plugin Author [Optemiz](https://wordpress.org/support/users/optemiz/) * (@optemiz) * [2 years, 3 months ago](https://wordpress.org/support/topic/problem-with-fullscreen-mode-disabled/#post-17732881) * [@imasikur22](https://wordpress.org/support/users/imasikur22/) We have fixed the issue at our recent release (version 1.0.3). Users can easily use Patternly in non-fullscreen mode now.Hope the issue is fixed now. Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Patternly - Gutenberg Starter Templates, Patterns, WordPress Landing Pages & Sites] Problem importing multiple patterns at the same time](https://wordpress.org/support/topic/problem-importing-multiple-patterns-at-the-same-time/) * Plugin Author [Optemiz](https://wordpress.org/support/users/optemiz/) * (@optemiz) * [2 years, 3 months ago](https://wordpress.org/support/topic/problem-importing-multiple-patterns-at-the-same-time/#post-17732879) * [@imasikur22](https://wordpress.org/support/users/imasikur22/) * At a time you can’t import multi patterns together. You just have to wait to import pattern content once then move for another one. Although we have hide all the action buttons during importing a single pattern. * We have fixed the issue in our latest version 1.0.3 now. Please have a look on it. * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Patternly - Gutenberg Starter Templates, Patterns, WordPress Landing Pages & Sites] First Click Not working on patternly button on editor](https://wordpress.org/support/topic/first-click-not-working-on-patternly-button-on-editor/) * Plugin Author [Optemiz](https://wordpress.org/support/users/optemiz/) * (@optemiz) * [2 years, 3 months ago](https://wordpress.org/support/topic/first-click-not-working-on-patternly-button-on-editor/#post-17730072) * [@hasanrang05](https://wordpress.org/support/users/hasanrang05/) Thanks to mention us the issue. We are going to fix it very soon and make a new release. Viewing 15 replies - 1 through 15 (of 28 total) 1 [2](https://wordpress.org/support/users/optemiz/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/optemiz/replies/page/2/?output_format=md)