OneSignal Push Notifications
Forum Replies Created
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I’m sorry to hear you had a hard time, did you try following our setup guide with easy to understand pictures and videos?
https://documentation.onesignal.com/docs/wordpressOur support team is always willing to help if you want to email us at support@onesignal.com
Please try again and let us know how we can help!
(Marking as resolved for now)
Hi. Removing the plugin should also remove any code that would be loaded.
Could you contact us at support@onesignal.com with a link to your website? We’ll take a look to see what might be happening.
Hi. Could you contact our support team at support@onesignal.com with a link to the page where this is not working?
It’s difficult for us to troubleshoot based on just this code, but perhaps we can help if we can see the errors that are generated in the browser when it runs on your website.
You can customize the title when composing your WordPress post.
Another option would be to customize the plugin to remove these tags. Here’s a guide on how to use PHP code to modify how the title for the notification is generated https://documentation.onesignal.com/docs/web-push-wordpress-faq#where-should-custom-php-code-be-placed
Forum: Plugins
In reply to: [OneSignal - Web Push Notifications] question regarding the OnesignalHi. To implement this, you will need to use the OneSignal mobile SDK. When sending mobile app push notifications, you can use deep links to direct users to the content of your choice in your app. You can also run code to remove the unread message tracking in your app.
The implementation will vary a lot based on how your app is coded.
Here are some of the documentation pages on this topic that may be a useful starting point:
OneSignal Flutter SDK setup https://documentation.onesignal.com/docs/flutter-sdk-setup
Deep linking guide https://documentation.onesignal.com/docs/links#deep-linking-with-additional-dataForum: Plugins
In reply to: [OneSignal - Web Push Notifications] Changing the Default Notification IconHi. Yes you can. You can upload a new icon in the settings page of your OneSignal dashboard. Here are the instructions on how to do this: https://documentation.onesignal.com/docs/wordpress#step-2-site-setup
Forum: Plugins
In reply to: [OneSignal - Web Push Notifications] Icon on wrong sideHello, thanks for reaching out, please also email support@onesignal.com with this information.
That is very interesting, when on the page you shared, the OneSignal code added by the plugin shows:
oneSignal_options[‘notifyButton’][‘position’] = ‘bottom-right’;
But on the home page it shows
oneSignal_options[‘notifyButton’][‘position’] = ‘bottom-left’;
Do you have any cache plugins that need to be reset or customization plugins that make https://wordpress-601622-2114061.cloudwaysapps.com/submit-articles/ different from the home page https://wordpress-601622-2114061.cloudwaysapps.com
Could you share your response and a link to this thread with support@onesignal.com so we can open a ticket with the team for further investigation?
Please share a screenshot or link with all your plugins as well.
Thank you!
Forum: Plugins
In reply to: [OneSignal - Web Push Notifications] Push Notification – WoocommerceHello
Currently the best way to do this is to trigger notifications directly from our API: https://documentation.onesignal.com/reference/create-notification
Our plugin comes with Action and Filter hooks that you can use to customize your site as well: https://documentation.onesignal.com/docs/web-push-wordpress-faq#action-and-filter-hooks
If you have further questions, please reach our support team at support@onesignal.com
Thanks!
Forum: Plugins
In reply to: [OneSignal - Web Push Notifications] Notifications just on mobile devicesHello there!
Notifications not showing on desktop usually happens if you are blocking push at the operating system level. More details on this and other reasons can be found here: https://documentation.onesignal.com/docs/notifications-not-shown-web-push
If you are still having issues, please contact our support team at support@onesignal.com with your site URL and our dedicated support team will assist you much faster.
Thanks for reaching out!
Forum: Plugins
In reply to: [OneSignal - Web Push Notifications] Custom CSS bell iconGlad to hear you figured it out, you can also set the offset of the button directly in the plugin.
If you need faster assistance, please reach us at support@onesignal.com
Thanks!
Hello
Thanks for the kind words, you can delay the prompt by following this guide: https://documentation.onesignal.com/docs/web-push-wordpress-faq#customizing-subscription-prompts
If you have any issues or other questions, you can reach our support team for faster assistance at support@onesignal.com
Thanks again!
Hello
It looks like you are not using OneSignal on your site. If you would like to try using OneSignal again and having issues, you can always reach out support team at support@onesignal.com for personalized support.
Thanks
Forum: Plugins
In reply to: [OneSignal - Web Push Notifications] Notification when order status changesHello
Yes, you can use our API Create Notification endpoint to send push. Details on our Action and Filter hooks here: https://documentation.onesignal.com/docs/web-push-wordpress-faq#action-and-filter-hooks
Our API reference is here: https://documentation.onesignal.com/reference/create-notification
If you have any further questions, we will be happy to assist you faster if you email support@onesignal.com
Thanks!
Forum: Plugins
In reply to: [OneSignal - Web Push Notifications] onesignal-free-web-push-notificationsHello, sorry, that link should redirect here: https://documentation.onesignal.com/docs/web-push-wordpress-faq#why-am-i-seeing-couldnt-load-wpdata
If that guide does not help, please email support@onesignal.com with your site url and/or OneSignal app id and we will assist you faster.
Thanks!