OneSignal Push Notifications

Hello, sorry, we only support scheduling up to 30 days in advance.

You can add the onesignal_send_notification filter to include the “send_after” property and the date you want it to send (as long as within 30 days).
https://documentation.onesignal.com/docs/web-push-wordpress-faq#onesignal_send_notification-filter

Please contact support@onesignal.com for further assistance or questions.

Hello, we do not support translation of the plugin at this time, but the plugin is open source if you wish to translate it: https://github.com/OneSignal/OneSignal-WordPress-Plugin

Hello, I’m sorry to hear the support team has not been responsive. We have been a bit short handed this week, but all inquiries should be responded to at support@onesignal.com

If you are using our JS method, disabling initialization will prevent our SDK from initializing on all pages until the .init method is called like in step 4 of this guide:

https://documentation.onesignal.com/docs/web-push-wordpress-faq#customizing-subscription-prompts

If you are still having issues, can you again contact support@onesignal.com and reference this topic: https://wordpress.org/support/topic/initialize-conditionally-only-on-a-single-page/

with your site url using the code and we can take a look?

Hello, using a service like OneSignal is not required for push notifications. You can setup the Push API on your website directly without a 3rd party service. Details here: https://developer.mozilla.org/en-US/docs/Web/API/Push_API

Services like OneSignal and others simply give you the tools to setup web push on your site easier.

Hi there,

That is interesting, I have not seen this issue before.

Could you share which version of the plugin you are using and screenshots of the issue to support@onesignal.com

Our support team will be able to assist you.

Thank you!

Hello, Apple does not support web push on iPhone or iPad yet. It is only supported for Safari on macOS.

However, there is evidence that Apple might be adding this functionality. We wrote a blog post about this here: https://onesignal.com/blog/ios-web-push-notification-support-is-coming-soon/

If Apple does eventually support this, we will make sure it is available.

For any further questions, please reach out support team at support@onesignal.com

Thanks

Hello, it appears you have another plugin that is changing the reference to our service workers from:

/wp-content/plugins/onesignal-free-web-push-notifications/sdk_files/push/onesignal/

to

/modules/cc1cff0190/sdk_files/

We recommend removing this redirect if you can.

If you cannot remove this redirect, then you will need to add some code to your site.

Follow this guide: https://documentation.onesignal.com/docs/onesignal-service-worker-faq#wordpress-plugin-setup—service-worker-customizations

This is what your specific javascript code will look like in this case:

<script>
  window.addEventListener('load', function() {
    window.OneSignal = window.OneSignal || [];
    window.OneSignal.push(function() {
      OneSignal.SERVICE_WORKER_UPDATER_PATH = "modules/cc1cff0190/sdk_files/OneSignalSDKUpdaterWorker.js";
      OneSignal.SERVICE_WORKER_PATH = "modules/cc1cff0190/sdk_files//OneSignalSDKWorker.js";
      OneSignal.SERVICE_WORKER_PARAM = { scope: "/wp-content/plugins/onesignal-free-web-push-notifications/sdk_files/" };
      delete window._oneSignalInitOptions.path
      window.OneSignal.init(window._oneSignalInitOptions);
    });
  });
</script>

If you are still having problem, please reach out support team using support@onesignal.com and reference this support forum url.

Thanks!

Hello, thank you for sharing this!

Could you provide more details on your setup like are you using Gutenberg editor or classic editor?

Can you email our support team at support@onesignal.com with these details?

We will be happy to look into it.