Title: ojsmith79's Replies | WordPress.org --- # ojsmith79 [ ](https://wordpress.org/support/users/ojsmith79/) * [Profile](https://wordpress.org/support/users/ojsmith79/) * [Topics Started](https://wordpress.org/support/users/ojsmith79/topics/) * [Replies Created](https://wordpress.org/support/users/ojsmith79/replies/) * [Reviews Written](https://wordpress.org/support/users/ojsmith79/reviews/) * [Topics Replied To](https://wordpress.org/support/users/ojsmith79/replied-to/) * [Engagements](https://wordpress.org/support/users/ojsmith79/engagements/) * [Favorites](https://wordpress.org/support/users/ojsmith79/favorites/) Search replies: ## Forum Replies Created Viewing 4 replies - 1 through 4 (of 4 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Add to cart Ajax & Shopping Cart problems](https://wordpress.org/support/topic/add-to-cart-ajax-shopping-cart-problems/) * Thread Starter [ojsmith79](https://wordpress.org/support/users/ojsmith79/) * (@ojsmith79) * [5 years, 11 months ago](https://wordpress.org/support/topic/add-to-cart-ajax-shopping-cart-problems/#post-13381408) * Sorted it!! * It was the index.html file that was causing the issue. I added it to keep the old site still active whilst I worked on the bugs. Something so simple! * Thanks for your help Austin. * Oliver * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Add to cart Ajax & Shopping Cart problems](https://wordpress.org/support/topic/add-to-cart-ajax-shopping-cart-problems/) * Thread Starter [ojsmith79](https://wordpress.org/support/users/ojsmith79/) * (@ojsmith79) * [5 years, 11 months ago](https://wordpress.org/support/topic/add-to-cart-ajax-shopping-cart-problems/#post-13378987) * Just an update with the CSV, I tested it on another site and it worked perfectly. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Add to cart Ajax & Shopping Cart problems](https://wordpress.org/support/topic/add-to-cart-ajax-shopping-cart-problems/) * Thread Starter [ojsmith79](https://wordpress.org/support/users/ojsmith79/) * (@ojsmith79) * [5 years, 11 months ago](https://wordpress.org/support/topic/add-to-cart-ajax-shopping-cart-problems/#post-13378877) * Thanks for your help Austin. * Unfortunately, there are no error logs. * I’ll check with the host to see if there are any security settings that might be causing the problem, although I suspect there isn’t as the site was working as it should until I uploaded 27 products, but looking at the CSV, there’s nothing in there that should cause problems, even when I’ve deleted everything else. * I did manage to get a 404 error for a JS file (in fact 25 errors when inspecting the site) but haven’t managed to replicate it, so couldn’t tell you which file was missing. * I’m going to test the product list on another website to rule out the CSV causing some chain effect. * Thanks again. Oliver * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Add to cart Ajax & Shopping Cart problems](https://wordpress.org/support/topic/add-to-cart-ajax-shopping-cart-problems/) * Thread Starter [ojsmith79](https://wordpress.org/support/users/ojsmith79/) * (@ojsmith79) * [5 years, 11 months ago](https://wordpress.org/support/topic/add-to-cart-ajax-shopping-cart-problems/#post-13378755) * Here’s my system report: * ``` ### WordPress Environment ### WordPress address (URL): https://centralfrozenfoods.co.uk Site address (URL): https://centralfrozenfoods.co.uk WC Version: 4.4.1 REST API Version: ✔ 1.0.15 WC Blocks Version: ✔ 3.1.0 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 1.4.0 Log Directory Writable: ✔ WP Version: 5.5.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.9 PHP Post Max Size: 8 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.29.0 NSS/3.44 SUHOSIN Installed: – MySQL Version: 5.5.5-10.2.33-MariaDB Max Upload Size: 2 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 4.4.1 WC Database Prefix: 6eLWo5_ Total Database Size: 23.58MB Database Data Size: 14.36MB Database Index Size: 9.22MB 6eLWo5_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 6eLWo5_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 6eLWo5_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 6eLWo5_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB 6eLWo5_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 6eLWo5_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 6eLWo5_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB 6eLWo5_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 6eLWo5_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 6eLWo5_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 6eLWo5_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 6eLWo5_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 6eLWo5_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 6eLWo5_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 6eLWo5_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB 6eLWo5_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 6eLWo5_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 6eLWo5_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 6eLWo5_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 6eLWo5_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB 6eLWo5_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 6eLWo5_options: Data: 3.47MB + Index: 0.08MB + Engine InnoDB 6eLWo5_postmeta: Data: 8.06MB + Index: 7.25MB + Engine InnoDB 6eLWo5_posts: Data: 1.45MB + Index: 0.50MB + Engine InnoDB 6eLWo5_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB 6eLWo5_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 6eLWo5_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 6eLWo5_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 6eLWo5_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 6eLWo5_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 6eLWo5_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 6eLWo5_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 6eLWo5_revslider_slides: Data: 0.05MB + Index: 0.00MB + Engine InnoDB 6eLWo5_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 6eLWo5_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 6eLWo5_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 6eLWo5_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 6eLWo5_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 6eLWo5_term_relationships: Data: 0.09MB + Index: 0.06MB + Engine InnoDB 6eLWo5_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 6eLWo5_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 6eLWo5_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB 6eLWo5_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 6eLWo5_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 6eLWo5_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 6eLWo5_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 6eLWo5_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 6eLWo5_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 6eLWo5_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB 6eLWo5_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB 6eLWo5_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 6eLWo5_wc_product_meta_lookup: Data: 0.11MB + Index: 0.16MB + Engine InnoDB 6eLWo5_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 6eLWo5_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 6eLWo5_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 6eLWo5_woodmart_wishlists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 6eLWo5_woodmart_wishlist_products: Data: 0.02MB + Index: 0.02MB + Engine InnoDB ### Post Type Counts ### attachment: 1767 customize_changeset: 2 elementor_library: 1 nav_menu_item: 7 page: 14 post: 2 product: 830 product_variation: 37 revision: 34 wpcf7_contact_form: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (1) ### WooCommerce: by Automattic – 4.4.1 ### Inactive Plugins (9) ### Akismet Anti-Spam: by Automattic – 4.1.6 Contact Form 7: by Takayuki Miyoshi – 5.2.2 Elementor: by Elementor.com – 3.0.6 LiteSpeed Cache: by LiteSpeed Technologies – 3.4.1 MC4WP: Mailchimp for WordPress: by ibericode – 4.8.1 Safe SVG: by Daryll Doyle – 1.9.9 Slider Revolution: by ThemePunch – 6.2.22 Woodmart Core: by – 1.0.26 WPBakery Page Builder: by Michael M - WPBakery.com – 6.3.0 ### Settings ### API Enabled: – Force SSL: – Currency: GBP (£) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ ### WC Pages ### Shop base: #7 - /shop/ Cart: #8 - /cart/ Checkout: #9 - /checkout/ My account: #10 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Twenty Seventeen Version: 2.4 Author URL: https://wordpress.org/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: – ### Action Scheduler ### Complete: 17 Oldest: 2020-09-08 10:46:09 +0000 Newest: 2020-09-08 19:12:03 +0000 ``` Viewing 4 replies - 1 through 4 (of 4 total)