Olga Gleckler
Forum Replies Created
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Forum: Fixing WordPress
In reply to: Sitemap tries to open wrong locationHi! I don’t think that Yoast SEO causing this problem. Do you have this CDN service? it looks like it’s responsible for it. Try to clear the cache.
How you are trying to do it anyway? You can add a Custom link in the menu with full sitemap URL and it should be fine but ‘/sitemap_index.xml’ is also working.
You are trying to add Sitemap for robots to the menu for people, it isn’t very convenient. You can add your Sitemap to Google Search Console manually, but it’s only necessary if your site has pages which have no links from other pages on your site.
Forum: Fixing WordPress
In reply to: Site health: Rest API did not behave correctlyHi!
Do you have some problems with The Block Editor or something else?
Try to open a console while editing some post and see what answer will get the request after the attempt to save the post.And also enable debugging log to see if errors will be reported there:
Forum: Fixing WordPress
In reply to: When adding a new user the password field just shows bulletsThanks, it is nice! 🙌
Happy New Year, Lukas! 🎄Forum: Fixing WordPress
In reply to: Unable to create new productsHi! You need to get actual information about the error with a trace of the error, check it in your server error log (sometimes it need to be enabled firstly in your hosting admin panel).
And for less critical cases (conditionally) there is WordPress debug log which can be also enabled:
Forum: Fixing WordPress
In reply to: Word Press site menu not working on mobile deviceHi! You have compatibility problem between the current version of jQuery on WordPress core and the theme, you need to address the theme author and in the meantime, you can downgrade the jQuery version:
https://github.com/wpmarketingteam/WP5.6Marcomms/blob/master/Questions%20and%20Answers/6_jquery.md#q1–after-updating-to-the-56-version-of-wordpress-i-am-experiencing-issues-with-unexpected-behavior-on-my-site-what-can-i-do-about-these-issuesForum: Fixing WordPress
In reply to: When adding a new user the password field just shows bulletsDid you check if you have a scripts problem? It looks like it:
https://github.com/wpmarketingteam/WP5.6Marcomms/blob/master/Questions%20and%20Answers/6_jquery.md#q1–after-updating-to-the-56-version-of-wordpress-i-am-experiencing-issues-with-unexpected-behavior-on-my-site-what-can-i-do-about-these-issuesHow to open a console to check scripts errors:
Forum: Accessibility
In reply to: Redirected too many timesHi!
Check .htaccess file, if it is correct or not:If you have some security, ‘pretty links’ or other plugins which can be responsible for redirects, try to switch them off as well.
Keep in mind that your browser can save these redirects orders and better check your site by opening each time incognito.
A plugin can be disabled by renaming its folder:
https://wordpress.org/support/article/managing-plugins/#manual-uninstallationTry to enable debug log as well:
Forum: Fixing WordPress
In reply to: Schedule event didn’t happenCheck what Site Health has to say about ‘WP Cron’
https://github.com/wpmarketingteam/WP5.6Marcomms/blob/master/Questions%20and%20Answers/1_automatic_updates.md#q8–i-opted-in-to-auto-updates-but-they-dont-workCheck wp-config.php, possibly ‘WP Cron’ is disabled there and you can try ‘Alternative Cron’:
https://wordpress.org/support/article/editing-wp-config-php/#alternative-cronAnd if it will not help, try to enable Debug log to see if there will be useful information about the problem:
Forum: Fixing WordPress
In reply to: critical error – can’t login to admin after updateTry to open database and manually change the version of the database in ‘wp_options’ table > ‘db_version’ to ‘49752’
It can be done by SQL query:
UPDATE wp_options SET option_value='49752' WHERE option_name='db_version';Before doing anything be sure that you have a backup if it will not help, try to restore the whole site from the backup (if you have one) and try again.
And also you can try to enable the WordPress debug log, possibly there will be additional information:
- This reply was modified 3 years, 3 months ago by Olga Gleckler.
Forum: Fixing WordPress
In reply to: Fatal error on siteWhich version of PHP are you using? You need 7.3 or higher for the function ‘array_key_first’ used by this ‘insta-gallery’ plugin.
If you cannot switch PHP to 7.3, disable ‘insta-gallery’ plugin, you can do it manually from FTP by renaming its folder in ‘/wp-content/plugins/’:
https://wordpress.org/support/article/managing-plugins/#manual-uninstallation
Forum: Fixing WordPress
In reply to: What is the variable for Page Title and Page Posting Date?Possibly you need to make another template, not the page.php, check the type of a content you are trying to change:
https://developer.wordpress.org/themes/basics/template-hierarchy/#visual-overview
Forum: Fixing WordPress
In reply to: New 5.6 update – Home page in tact but can not open any pagesHi! You have a compatibility problem with the new version of a jQuery library in WordPress core.
This is a temporary solution:
https://github.com/wpmarketingteam/WP5.6Marcomms/blob/master/Questions%20and%20Answers/6_jquery.md#q1–after-updating-to-the-56-version-of-wordpress-i-am-experiencing-issues-with-unexpected-behavior-on-my-site-what-can-i-do-about-these-issuesThe proper solution should ben from theme (or a plugin) in which Swipebox lightbox is used.
Forum: Fixing WordPress
In reply to: critical error – can’t login to admin after updateCheck if the file ‘wp-includes/class-wp-application-passwords.php’ isn’t empty.
There are no empty files in the WordPress installation, the minimum is 28 bite for some index.php which are there to prevent indexing folders in case of incorrect server settings.
Forum: Fixing WordPress
In reply to: Website running really slowWordPress can handle almost anything and big magazines use WordPress because its flexibility and convenient interface for editors, especially now with the block editor, but of cause they have enough amount of resources on servers, right setting etc, you can see some examples with hight performance and a lot of visitors:
https://make.wordpress.org/marketing/tag/case-studies/
You can make a staging site (duplicate) ass well for experiments to figure out what is wrong with your site.
Don’t forget ‘Discourage search engines’ if it will be accessible from the Internet:
Forum: Fixing WordPress
In reply to: Everything broken :(Hi!
Try to downgrade jQuery library, it looks like it can be the compatibility issue: